OpenEye CM-722 User manual

Camera
CM-722
www.openeye.net
2MP Outdoor IR IP Bullet Camera
User Manual
Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50

2

31051AA 3
2MP IR IP Bullet Camera (CM-715)
User Manual
I
Manual Edition 31051AA – April 2012
©2012, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is
subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall OPENEYE be
liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever
(including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and
whether in an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and
OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

4
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported
location. Improperly installed product may fall, causing serious injury to a child or adult,
and damage to the product. Use only with a mounting device recommended by the
manufacturer, or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by
manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the
marking label.
Precautions
Operating
•Before using, make sure power supply and others are
properly connected.
•While operating, if any abnormal condition or malfunction is
observed, stop using the camera immediately and then
contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as
this can damage camera.
•Do not block the cooling holes on the bracket. This camera
has a cooling fan inside the housing. Blocking the cooling
holes will cause heat to build up and cause malfunction.
•Care must be taken when you clean the clear dome cover.
Scratches and dust will ruin the image quality of your camera.
Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is
dirty. In case the dirt is hard to remove, use a mild detergent
and wipe the camera gently.

31051AA 5
Installation and Storage
•Install electricity wiring carefully. Please note that input
electricity to the unit is at tolerance of DC 12V/AC 24V ± 10%.
The camera is capable of surge protection; ensure AC power
model unit is grounded appropriately against damage by
heavy current or electric shock.
•Do not install the camera in areas of extreme temperatures in
excess of the allowable range. ( -40°F ~ 122°F / -40°C ~
50°C)
•Avoid installing in humid or dusty places. The relative
humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic
fields and electric signals.
•Avoid installing in places where the camera would be subject
to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright
objects. Whether the camera is in use or not, never aim it at
the sun or other extremely bright objects. Otherwise the
camera may be smeared and damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall
not be treated as household waste in accordance with Directive 2002/96/EC.
Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By proper waste handling of
this product you ensure that it has no negative consequences for the
environment and human health, which could otherwise be caused if this product is thrown
into the garbage bin. The recycling of materials will help to conserve natural
resources.
For more details information about recycling of this product, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.

6
Compliance is evidenced by written declaration from our suppliers, assuring that any
potential trace contamination levels of restricted substances are below the maximum level
set by EU Directive 2002/95/EC, or are exempted due to their application.
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

31051AA 7
TABLE OF CONTENTS
Table of Contents.....................................................................................7
Introduction............................................................................................10
Overview.......................................................................................................................10
Product Features......................................................................................................10
Getting Started.......................................................................................11
Box Contents ................................................................................................................11
Camera Overview.........................................................................................................12
Dimensions...............................................................................................................12
Connections..............................................................................................................13
Micro SD Card Slot and Reset Button......................................................................14
Installing the Desiccant.............................................................................................16
Installation..............................................................................................17
Power and Ethernet Connection...................................................................................17
Power Connection ....................................................................................................17
Ethernet Cable Connection ......................................................................................17
Ceiling Installation.........................................................................................................18
Lens Adjustment...........................................................................................................19
Camera Finder........................................................................................20
OpenEye IP Finder .......................................................................................................20
Finding IP Cameras..................................................................................................20
Default Username and Password ........................................................................20
Changing the Network Type.....................................................................................21
Setup & Configuration...........................................................................21
Connecting to the Camera............................................................................................21
Resetting the Camera...............................................................................................21
Administrator/User Privileges...................................................................................21
Connecting a Stream................................................................................................22
Connecting Over the Internet ...................................................................................23
Viewer Software............................................................................................................24

8
Viewer Tabs..............................................................................................................24
Home........................................................................................................................25
System......................................................................................................................26
System .................................................................................................................26
Security ................................................................................................................27
Admin Password..............................................................................................27
Add User..........................................................................................................28
Delete user ......................................................................................................28
Edit user...........................................................................................................28
Network................................................................................................................29
Get IP address automatically (DHCP).............................................................29
Use fixed IP address........................................................................................29
DDNS...................................................................................................................31
Mail.......................................................................................................................32
FTP.......................................................................................................................33
Application............................................................................................................34
Motion Detection ..................................................................................................36
Storage Management...........................................................................................40
Recording.............................................................................................................41
Snapshot..............................................................................................................42
Information ...........................................................................................................43
System Log......................................................................................................43
View User Information..........................................................................................44
View User Privilege..........................................................................................44
Parameter List......................................................................................................45
Software Upgrade ................................................................................................46
Upgrading the Camera Viewer Software.........................................................46
Maintenance.........................................................................................................48
Video and Audio Streaming Settings........................................................................49
Video Format........................................................................................................49
Text Overly Settings ........................................................................................49
Video Rotate Type...........................................................................................50
Video Compression..............................................................................................51
Video OCX Protocol.............................................................................................52
Multicast Mode.................................................................................................52

31051AA 9
Frame Rate Control..............................................................................................53
Video Mask...........................................................................................................54
Audio ....................................................................................................................55
Transmission Mode .........................................................................................55
Server Gain Setting .........................................................................................56
Bit Rate............................................................................................................56
Camera.....................................................................................................................57
Exposure..............................................................................................................57
White Balance......................................................................................................58
Backlight Setting ..................................................................................................58
Brightness ............................................................................................................58
Sharpness............................................................................................................58
Contrast................................................................................................................59
Saturation.............................................................................................................59
Digital Zoom.........................................................................................................59
IR Function...........................................................................................................59
TV System............................................................................................................59
Logout.......................................................................................................................59
Specifications.........................................................................................60
Camera Specifications..................................................................................................60
IR Specifications...........................................................................................................61
IP Specifications ...........................................................................................................61
Appendix A.............................................................................................62
Set Up Internet Security................................................................................................62
Setting Internet Security Level to Default.................................................................62
Adjusting ActiveX Controls and Plug-ins..................................................................63

10
INTRODUCTION
OVERVIEW
The OpenEye CM-722I is a 2MP outdoor IP bullet camera built to provide superior video
quality. The camera utilizes MJPEG or H.264 compression to provide video at resolutions
up to 1080p (2MP), and is capable of dual and quad streaming at 720p (1MP). The CM-
722I is equipped with 23 IR LEDs and a mechanical IR cut filter for true day/night
operation, allowing the camera to record high-resolution images at 0 Lux.
The CM-722I is designed to operate in extreme conditions in a tamper-resistant housing. It
is equipped with an integrated heater, allowing operation in temperatures as low as -40°F
(-40°C). The CM-722I can be powered via 24vAC, 12vDC, or a PoE switch. 24vAC power
is required to operate the on-board heater.
Product Features
•ONVIF™ compliant
•H.264 / MJPEG quad streaming
•2MP resolution (1080p HD)
•IP66 weatherproof rating
•True Day/Night
•On-board heater
•23 IR LEDs

31051AA 11
GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is
missing or has defects, DO NOT install or operate the product and contact your dealer for
assistance.
CM-722I Camera (Cable included) Power Terminal
Block
Self Tapping Screws Plastic Anchors M4 Inner Hex
Wrench
Quick Start Guide Desiccant Bag CD

12
CAMERA OVERVIEW
Before installing or connecting the camera, please refer to this section, including an
overview of the all-in-one cable for reference.
Dimensions
•Length – 10.5 inches (84 mm)
•Width – 2.75 inches (69.9 mm)
•Height – 3.25 inches (82.55 mm)
10.5” (266.7 mm)
2.75” (69.9 mm)

31051AA 13
Connections
No. Item Pin Definition Remarks
1 Network (with PoE) - RJ-45 connector w/ LED
2 Power (3-pin Terminal
Block) 1 AC 24V-1 DC (-)
Power connection
2 GND Reserved
3 AC 24V-2 DC (+)
3 Alarm I/O 1 ALM_DI-
Alarm connection
2 ALM_DI+
3 ALM_DO-
4 ALM_DO+
4 Audio I/O Pink Line In/Mic In Two-way audio
transmission
Green Line Out
5 BNC - Video out

14
Micro SD Card Slot and Reset Button
Use these photos to reach the Micro SD card slot, reboot button, and factory default button.
1. Unscrew the camera housing to remove front cover.
2. Micro SD card slot

31051AA 15
3. Factory default button
4. Reboot Button

16
Installing the Desiccant
To prevent condensation on the glass cover of the CM-722I, OpenEye recommends placing the
desiccant in the camera before installation and replacing the desiccant each time the front cover is
opened.
1. Unfasten the screw on the camera housing and remove the front cover
5. Carefully tear open the aluminum desiccant envelope and remove the desiccant.
6. Remove paper backing from the adhesive strip on the desiccant packet.
7. Place the desiccant firmly in the position indicated in here.
8. Reinstall the front cover and fasten the screw.

31051AA 17
INSTALLATION
POWER AND ETHERNET CONNECTION
Read the installation instructions before installing and connecting the IP camera.
Power Connection
Make sure that the camera’s power cable is correctly and firmly connected. Refer to the
pin definition table on page 14.
Note OpenEye recommends against using more than one power source at a time. Do
not use a PoE power source when providing the camera with 12vDC or 24vAC
power.
Make sure the camera’s power cable is correctly and firmly connected. If using Power
over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the
network.
Ethernet Cable Connection
OpenEye recommends using Category 5 Ethernet cable to connect the camera to your
network. For the best transmission quality, the cable length should not exceed 328 feet
(100 meters). Connect a network cable to the camera using the RJ45 input and connect
the other end of the cable to your network switch or recorder.
Note If you are connecting the camera directly to a recorder, a crossover cable is
necessary for most configurations.
Check the status of the network connection by looking at the link indicator and activity
indicator LEDs. If the LEDs are not lit check your network connection. The green link LED
indicates a network connection and the orange activity LED flashes to indicate network
activity.

18
CEILING INSTALLATION
The IR Bullet IP Camera can be installed directly on a wall or ceiling provided it has
enough strength to support the camera.
1. Remove the IR Bullet IP Camera from packaging
2. Connect power, Ethernet, Alarm and audio wires from ceiling or wall to the
corresponding connectors of the cameras all-in-one cable.
3. Fix the camera’s bracket on the ceiling or wall with the three supplied self-tapping
screws.
4. Use the supplied inner hex wrench and a Phillips screwdriver to loosen the hex bolt
on the side of the bracket mount and the camera housing to adjust the position of the
camera.

31051AA 19
LENS ADJUSTMENT
1. Unscrew the camera housing to remove front housing.
2. Connect the power, audio, and alarm wires to their corresponding connectors. Refer
to the pin definition table on page 14.
3. Access the camera browser in order to view images. Refer to instructions on page X.
4. Adjust the zoom/focus ring screw on the lens to set the desired zoom and focal length.
5. Replace front housing and tighten screw.

20
CAMERA FINDER
OPENEYE IP FINDER
Use the included IP Finder software to easily find your network cameras for initial setup.
The OpenEye IP Finder software is included on the CD with all OpenEye IP devices.
Finding IP Cameras
1. Open the Software CD on the recorder.
2. Click Software on the software disc menu.
3. Click OpenEye IP Finder.
4. Click Device Search on the Device Search window.
5. If a Windows Security Alert window opens, click Unblock to allow the IP utility to
access your network.
6. Click Device Search again to find all connected IP devices.
Tip The default IP address of the CM-722I is 192.168.0.250.
7. Right-click the desired network device and select Browse.
8. Type the default username and password in the login window to access the video
server using your internet browser.
Default Username and Password
The username and password are case sensitive. It is strongly recommended that the
password be changed after the initial setup to prevent unauthorized access.
Username – Admin
Password – 1234