oticon Opn S Series User manual

Instructions for use miniRITE R
Oticon Opn S™
Oticon Opn Play™
Oticon Ruby

Model overview
This booklet is valid for the Oticon Opn S™, Oticon Opn Play™ and
Oticon Ruby families in the following hearing aid models:
FW 8
Oticon Opn S 1 GTIN: (01) 05707131374967
Oticon Opn S 2 GTIN: (01) 05707131374974
Oticon Opn S 3 GTIN: (01) 05707131374981
Oticon Opn Play 1 GTIN: (01) 05707131374998
Oticon Opn Play 2 GTIN: (01) 05707131375001
FW 1
Oticon Ruby 1 GTIN: (01) 05707131378491
Oticon Ruby 2 GTIN: (01) 05707131378507
The following speakers are available for the above models:
Speaker 60
Speaker 85
Speaker 100 (Power Instrument)
Power flex mould speaker 100 (Power Instrument)
Power flex mould speaker 105 (Power Instrument)

Intended use
Intended use The hearing aid is intended to amplify and transmit
sound to the ear.
Indications for use Impaired hearing within mild to severe-to-profound
hearing loss.
Intended user Adults and children older than 36 months.
User environment Indoor and outdoor.
Contraindications Users of active implants must pay special attention
when using the hearing aid. For more information read
the Warnings section.
Clinical benefits The hearing aid is designed to provide better speech
understanding to help ease communication with the
aim of improving quality of life.
IMPORTANT NOTICE
The hearing aid amplification is uniquely adjusted and optimised
to your personal hearing capabilities during the hearing aid fitting
performed by your hearing care professional.
Introduction to this booklet
This booklet gives you guidance on how to use and maintain your
new hearing aid. Please read the booklet carefully, including the
Warnings section. This will help you to get the most out of your
new hearing aid.
Your hearing care professional has adjusted the hearing aid to meet
your needs. If you have further questions, please contact your
hearing care professional.
About Start-up Handling Options Tinnitus Warnings More info
For your convenience, this booklet contains a navigation bar to help
you easily navigate through the different sections.

Table of contents
About
Your hearing aid, speaker and earpiece 10
Hearing aid 12
Start-up
Charging time 14
Battery performance 15
Turn hearing aid ON and OFF using charger 16
Turn hearing aid ON and OFF using push button 17
Battery low indication 18
Identify left and right hearing aid 19
Put on hearing aid 20
Continues on next page
In short
Charging
Ensure you charge the hearing aid every night.
The LED on the hearing aid will turn RED/ORANGE when the
hearing aid is charging and GREEN when fully charged.
It takes 3 hours to fully charge the hearing aid.
ON/OFF
The hearing aid turns ON when you remove it from the charger.
The hearing aid turns OFF when you place it in the charger.
Always leave the charger connected to a power source when the
hearing aid is seated in the charging port. Switching off the charger
will make the hearing aid turn on and start using battery.

Handling
Cleaning 22
Replace standard earpieces 24
ProWax miniFit filter 26
Clean customised earpieces 28
Replace ProWax filter 29
Storage of the hearing aid 30
Flight mode 32
Options
Optional features and accessories 34
Change volume 35
Change program 36
Mute 37
Use hearing aid with iPhone and iPad 38
Wireless accessories and other options 40
Table of contents
Tinnitus
Tinnitus SoundSupport™ (optional) 42
Sound and volume adjustments 44
Limitation on use time 47
Tinnitus SoundSupport warnings 50
Warnings
General warnings 52
More info
Troubleshooting 58
Water & dust resistant (IP68) 62
Conditions of use 63
Technical information 64
Warranty 71
Your individual hearing aid settings 72
Sound and LED indicators 74

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About Start-up Handling Options Tinnitus Warnings More info
About
Your hearing aid, speaker and earpiece The speakers uses one of the following earpieces:
Standard earpieces Customised earpieces
LiteTip
VarioTherm® LiteTip
Open dome Micro mould
VarioTherm® micro mould
60 85
For details on replacing the dome, see the
“Replace standard earpieces” section.
® VarioTherm is a registered trademark
of Dreve
100 100
105
Power dome
Grip Tip
Available in small and large, left and
right, with or without vent.
Bass dome, single vent
Bass dome, double vent
* only as open dome for speaker 60
** not for open dome
6 mm5 mm* 8 mm 10 mm 12 mm**
Ear grip
(optional)
Standard
speakers
The hearing aid uses one of the following speakers:
Power flex
mould
speakers Dome sizes

12 About Start-up Handling Options Tinnitus Warnings More info
Hearing aid
What it is and does
Rechargeable battery
Can only be replaced by the
hearing care professional
Wax filter
Protects the
speaker from
wax
Speaker
Sound out
Ear grip
Holds the speaker
in place (optional)
Push button
Upper part:
Volume up,
program change
Lower part:
ON, OFF, Flight mode,
volume down,
program change
Microphones
Sound in
LED colours:
Green and Red for
Oticon Opn S and
Oticon Opn Play
Green and Orange
for Oticon Ruby

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Charging time
Ensure you fully charge your hearing aid before first time use.
Charge your hearing aid every night. That ensures you start your
day with a fully charged hearing aid.
If your hearing aid is completely drained the normal charging time
is:
3 hours 1 hour 0.5 hour
Fully charged 50% charged 25 % charged
The charging process will automatically stop when the battery is
fully charged. Leave the hearing aid in the charger when you do not
use it. Remember to keep the charger connected to a power source.
Charging time may vary depending on the remaining capacity of the
battery and between the left and right hearing aid.
For how to use your charger see the charger Instructions for use.
Battery performance
The daily battery performance varies depending on your individual
use and hearing aid settings.
Streaming sound from e.g. TV, mobile phone or ConnectClip can
influence daily battery performance.
If your hearing aid runs out of battery, place it in the charger for a
re-charge. Additional usage time cannot be achieved by trying to
restart the hearing aid.
For best charging condition, the room temperature should be
between +10°C to +35°C.
If you experience that your hearing aid does not perform a full day,
it might be time to have the battery replaced. Contact your hearing
care professional.
Start-up

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Turn hearing aid ON and OFF using charger
Your hearing aid automatically turns ON when removed from the
charger.
The hearing aid LED turns GREEN after 6 seconds, confirming that
it is ready for use. You may hear a start-up jingle.
Your hearing aid automatically turns OFF when placed in the
charger and starts charging. The LED turns RED/ORANGE.
IMPORTANT NOTICE
Always leave the charger connected to a power source when the
hearing aid is seated in the charging port. Switching off the charger will
make the hearing aid turn on and start using battery.
Turn hearing aid ON and OFF using push button
The hearing aid can be turned ON and OFF using the push button.
ON
Press and hold the lower part of the push button for
approximately 2 seconds.
Release the button and wait until the hearing aid LED
turns GREEN.
The hearing aid is now turned ON. You may hear a short
start-up jingle.
OFF
Press and hold the lower part of the button for
3 seconds until the hearing aid LED turns RED/ORANGE.
The hearing aid plays 4 descending tones.
Release the push button and the hearing aid is turned OFF.
See overview “Sound and LED indications”.

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Battery low indication
When the battery is running low, you will hear three short beeps.
This will leave you approximately two hours before the hearing aid
stops working. The beeps will be repeated every 30 minutes. Just
before the battery runs out you will hear four descending tones.
If streaming audio to your hearing aid (from e.g. TV or mobile
phone) you have approximately one hour before the hearing aid
stops working, when you hear the three short beeps.
Stopping streaming will prolong the battery performance.
Three alternate tones
= The battery is running low
Four descending tones
= The battery has run out
Optional LED
Continuous red/orange flashes indicate low battery.
Identify left and right hearing aid
It is important to distinguish between the left and the right hearing
aid, as they may be programmed differently.
You can find left/right colour indicators on the hearing aid itself
and on 60 and 85 speakers as shown. Indicators (either L or R) can
also be found on 100 speakers and some earpieces.
A RED indicator marks the
RIGHT hearing aid.
A BLUE indicator marks
the LEFT hearing aid.

20 About Start-up Handling Options Tinnitus Warnings More info
Put on hearing aid
Ear grip
(optional)
Place the hearing
aid behind your ear.
The speaker should
always be used
with an earpiece
attached. Use only
parts designed for
your hearing aid.
Hold the bend of
the speaker wire
between your
thumb and index
finger. The earpiece
should point toward
the opening of the
ear canal.
Gently push the
earpiece into your ear
canal until the
speaker wire sits
close to your head.
If the speaker has an
ear grip, place it in the
ear so it follows the
contour of the ear.
Step 1 Step 2 Step 3

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About Start-up Handling Options Tinnitus Warnings More info
When handling the hearing aid, hold it over a soft surface to avoid
damage if you drop it.
Clean the microphone openings
Use the brush of the MultiTool to
carefully brush debris away from
the openings. Carefully brush the
surface around the opening.
Make sure that no parts of the
MultiTool are squeezed into the
microphone openings by force.
This may damage the hearing aid.
IMPORTANT NOTICE
Use a soft, dry cloth to clean the hearing aid. The hearing aid must
never be washed or immersed in water or other liquids.
Microphone
openings
Cleaning
The MultiTool contains a brush and wire loop for cleaning and
removing earwax. If you need a new MultiTool, please contact your
hearing care professional.
Brush
Wire loopMagnet
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool 30 cm away
from credit cards and other magnetically sensitive devices.
Handling

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About Start-up Handling Options Tinnitus Warnings More info
IMPORTANT NOTICE
If the earpiece is not on the speaker when removed from the ear,
the earpiece may still be in the ear canal. Consult your hearing care
professional for further instructions.
Replace standard earpieces
The standard earpiece (dome and Grip Tip) should not be cleaned.
If the earpiece is filled with wax, replace it with a new one. Grip Tip
needs to be replaced at least once a month.
Hold on to the
speaker and pull off
the earpiece.
Insert the speaker
exactly into the
middle of the
earpiece to obtain a
secure attachment.
Push firmly to ensure
that the earpiece is
fastened securely.
Step 1 Step 2 Step 3

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About Start-up Handling Options Tinnitus Warnings More info
IMPORTANT NOTICE
Always use the same type of wax filter as was originally supplied with
the hearing aid. If you are in any doubt about the use or replacement of
wax filters, contact your hearing care professional.
Replace ProWax miniFit lter
2. Remove 3. Insert
Remove the tool
from the shell. The
tool has two pins,
one empty for re-
moval and one with
the new wax filter.
Push the empty pin
into the wax filter in
the speaker and pull
it out.
Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.
1. Tool
New
filter
New
filter
Empty
pin
Old
filter
Final
Note:
If you use a mould or LiteTip, your hearing care professional must replace the wax
filter in the speaker.
ProWax miniFit lter
The speaker has a white wax filter
attached to the end where the earpiece
is attached. The wax filter keeps wax
and debris from damaging the speaker.
Replace the filter when clogged, or if
the hearing aid does not sound normal.
Alternatively, contact your hearing care
professional.
Remove the earpiece from the speaker
before replacing the wax filter.
Wax filter

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Wax filter
Clean customised earpieces
The earpiece should be cleaned
regularly.
The earpiece has a white wax
filter*. The filter keeps wax
and debris from damaging the
speaker.
Replace the filter when
clogged, or if the hearing
aid does not sound normal.
Alternatively, contact your
hearing care professional.
Clean the vent by pressing
the brush through the hole,
twisting it slightly.
Vent
New
filter
Replace ProWax lter
2. Remove 3. Insert
Remove the tool
from the shell. The
tool has two pins,
one empty for
removal and one
with the new wax
filter.
Push the empty pin
into the wax filter
in the earpiece and
pull it out.
Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.
1. Tool
New
filter
Old filter
* VarioTherm Micro mould and LiteTip do not have a wax filter

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About Start-up Handling Options Tinnitus Warnings More info
Storage of the hearing aid
The charger is the best storage for the hearing aid. Anytime your
hearing aid is not in use, place it in the charger for charging. This
will ensure your hearing aid is always charged.
To ensure the longest life of the rechargeable battery in the
hearing aid do not expose to excessive heat. For example, do not
leave the hearing aid in the sun in a window or in a car, even if the
hearing aid is in the charger.
Long term storage (weeks, months)
Before storing the hearing aid for a longer period (more than
14 days) ensure you fully charge the hearing aid. Then turn the
hearing aid off. This way the battery can be charged again.
It is necessary to fully charge the hearing aid every 6 months to
protect the rechargeable battery. If a stored hearing aid is not
charged within a 6 months time frame, the rechargeable battery
will need to be replaced.
To see how to place the hearing aid in the charger see the Charger
Instructions for use.
IMPORTANT NOTICE
Always leave the charger connected to a power source when the
hearing aid is seated in the charging port. Switching off the charger will
make the hearing aid turn on and start using power.

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About Start-up Handling Options Tinnitus Warnings More info
Flight mode
To activate and deactivate flight mode press and hold the push
button (lower part) for 7 seconds.
Beep: The hearing aid plays 4 descending beeps
followed by 4 beeps. This indicates that flight mode is
activated or deactivated.
LED flight mode activated: A long red/orange blink
followed by green, red/orange, red/orange. The LED will
blink green, red/orange, red/orange a few times. This
confirms that flight mode is activated.
LED flight mode deactivated: A long red/orange blink
followed by two long green blinks. This confirms that
flight mode is deactivated.
See overview “Sound and LED indications”.
Pressing the button on one hearing aid will activate flight mode on
both hearing aids.
When flight mode is activated, Bluetooth® is turned off. The
hearing aid will still be working.

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About Start-up Handling Options Tinnitus Warnings More info
Optional features and accessories
The features and accessories described in the following pages are
optional. Please contact your hearing care professional for more
information about features and accessories.
If you experience difficult listening situations, a special program
may be helpful. These are programmed by your hearing care
professional.
Write down hearing situations in which you may need help.
Options
Change volume
The push button allows you to adjust the volume.
You will hear a beep when you increase or decrease the volume.
MAXIMUM
START-UP
VOLUME
MINIMUM
Press button to
increase volume
Press button to
decrease volume

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Change program
Your hearing aid can have up to four different programs.These are
programmed by your hearing care professional. You will hear one to
four tones when you change program depending on the program.
See the Sound and LED indicator section.
Press the push button to switch
between programs.
The program cycle switches one program
forward, for example program 1 to 2 or
program 4 to 1.
Mute
Use the mute function if you need to silence the hearing aid.
Your hearing aid can be muted by using one of the following
optional devices:
Oticon ON App
ConnectClip
Remote Control 3.0
How to unmute your hearing aid
The hearing aid can be unmuted using one of the optional devices
or by applying a short press to the upper or lower part of the button
on the hearing aid.
IMPORTANT NOTICE
Do not use the mute function as an off switch, as the hearing aid still
draws current from the battery in this mode.

38 About Start-up Handling Options Tinnitus Warnings More info
Use hearing aid with iPhone and iPad
Your hearing aid is Made for iPhone® and allows for direct
communication and control with iPhone, iPad® or iPod touch®.
For assistance in using these products with your hearing aid,
please contact your hearing care professional.
To see how to pair your hearing aid with your iPhone please visit
www.oticon.global/pairing
For information on compatibility,
please visit www.oticon.global/compatibility
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to
the Apple products identified in the badge, and has been certified by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this device or its compliance with
safety and regulatory standards. Please note that use of this Accessory with iPod, iPhone, or iPad may
affect wireless performance.