oticon Spirit Zest Open Fit User manual

Get In Touch
Your opinion regarding our service is important to us.
Please feel free to pass on any feedback or suggestions for
improvement that you have to a member of staff or in writ-
ing. We value all comments and aim
to provide the best possible service
for our clients.
Contact details are listed on the front
of this booklet.
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Additional Information/Notes
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NADP
The National Asso-
ciation for Deafened
People
www.nadp.org.uk
Useful organisations
Deafness Support Network
144 London Road,
Northwich.
Tel - 01606 47831
www.dsnonline.co.uk
Audiology Department
Your Hearing Aid
Audiology Department
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
Tel: [phone] (direct line)
Email: [email protected]
Oticon Spirit Zest Open Fit

YOUR HEARING AID PAGE 2
Maintenance session opening times
Hearing aid repairs are available at the following clinics/
times without an appointment:
Leighton Hospital:
Mon, Thurs, Fri 9am—12noon
Tues, Weds 1:30pm—4pm
Victoria Infirmary, Northwich:
Fri 9:00am—11:00am
Winsford Health Centre:
2nd & 4th Tues 1:30pm—3:30pm
Alsager Clinic:
2nd & 4th Mon 1:30pm—3:30pm
Holmes Chapel Health Centre:
1st Tues 9:00am—11:30am
The above are open clinics therefore you may expect a delay be-
fore being dealt with as waiting times vary depending on the num-
ber of clients attending. Your patience at these clinics is appreci-
ated.
AUDIOLOGY DEPARTMENT PAGE 7
How to Insert an Open Fit Hearing Aid
1. Place the hearing aid behind your ear.
2 .Hold the bend of the tube between your
finger and thumb. The dome should point
towards the ear canal opening. Gently
massage the dome into your ear canal
until the tube sits flush against the skin on
the side of your head.
3. Tuck the ear grip/ tail back into the bowl
of your ear. If any tube is sticking out it is
not positioned correctly, repeat the above
procedure.
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Trouble shooting:
No sound from the aid?
• Possible cause – flat battery, blockage in the tubing,
kink in the tube.
• Solution – try a new battery, disconnect the tubing and
use the cleaning wire as demonstrated on page 6. You
may find that there is a kink in the tubing causing the
tube to block, return to the audiology department for a
replacement tube.
Aid is whistling?
• Possible cause – dome not inserted correctly, wax in
the ear canal,.
• Solution – ensure that the dome is inserted fully, when
pushing the dome into the ear a massaging motion will
help to push the dome further for a better acoustic
seal. For a build up of wax please see your GP.
Hearing aid/Dome is making your ear sore?
• Possible cause – dome not inserted correctly, tubing
may be too long/short, dome may be too large.
• Solution – ensure that the dome is inserted fully (see
above). Attend a maintenance session to be assessed
by a member of staff.

AUDIOLOGY DEPARTMENT PAGE 6
Cleaning your open fit hearing aid
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Step 1: Disconnect the tubing at the top
where it joins the hearing aid.
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Step 2: Thread the cleaning wire into the
tube from either end.
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Step 3: Feed the wire all the way through
the tubing to clear any wax/debris.
Step 4: Reconnect the tube to the hear-
ing aid by firmly pushing the top of the
tube back into the opening. Lightly tug the
tube to ensure that it is connected se-
curely.
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Changing The Dome
You will need to change the dome on your open fit hearing
aid every 3 months. You will be issued with a 6 month sup-
ply of domes by your Audiologist.
Step 1: Pull the dome from the end of the tube
Step 2: Discard the old dome and replace with a new dome.
Step 3: Ensure that the dome is secure before re-inserting.
PAGE 3
Batteries
Available Mon –Fri from:
• Audiology Dept.,
Leighton
• Eagle Bridge H/C, Dun-
woody Way
• Church View H/C,
Beam Street, Nantwich
• Winsford H/C, Dene
Drive.
• Ashfields Primary Care
Centre, Sandbach
• Victoria Infirmary,
Northwich.
• Middlewich Clinic,
Lewin Street.
• Holmes Chapel H/C.
• Alsager H/C.
General information
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Daily cleaning
To maintain the cleanliness of your open tube day-to-day
you should wipe the dome with a damp cloth or tissue to
prevent a build up of wax/debris. You may also wish to clear
the tube using the thin wire provided as demonstrated on
page 6.
Maintaining the tubing
You should return to the Audiology clinic every 6 months to
have the open fit tubing replaced. The tubing is the pas-
sageway for the sound from the hearing aid to your ear and
its upkeep is important for the sound quality.
Ear check
It is also important for the audiology department to check
you ears are clear every 6 months as the dome is a detach-
able piece of the hearing aid and if this became dislodged in
the ear canal it could cause a problem. Therefore you must
attend the Audiology Dept. every 6 months for this routine
check.
Using the telephone
In order to hear on the telephone you need to hold the
handset to the top of your ear where the microphone for the
hearing aid sits. Hold the handset slightly away from you
ear to help reduce feedback.

AUDIOLOGY DEPARTMENT PAGE 4
Oticon Zest Corda
YOUR HEARING AID PAGE 5