Panasonic KX-NCP500 Owner's manual

Pure IP-PBX
PC Programming Manual
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 4.1000 or later
KX-TDE100/KX-TDE200: PMMPR Software File Version 4.1000 or later
KX-TDE600: PGMPR Software File Version 4.1000 or later
Model No. KX-NCP500/KX-NCP1000
KX-TDE100/KX-TDE200/KX-TDE600

Introduction
About this Programming Manual
The PC Programming Manual is designed to serve as a system programming reference for the Panasonic
Pure IP-PBX. It explains how to programme this PBX using the Maintenance Console software.
The PC Programming Manual is divided into the following sections:
Section 1, Overview
Provides an overview of programming the PBX.
Section 2, Introduction of Maintenance Console
Explains the layout and menus of the Maintenance Console.
Sections 3 – 13, Maintenance Console Operating Instructions
Serves as reference operating instructions when using the Maintenance Console software to programme the
PBX.
Section 14, Appendix
Provides a list of changes from the previous version of each model.
Feature Programming References
Provides a list of all related PC programming items for each feature.
References Found in the PC Programming Manual
Programming Manual References
Related sections of the PC Programming Manual are listed for your reference.
Feature Guide References
The Feature Guide explains what the PBX can do, as well as how to obtain the most of its many features and
facilities. Sections from the Feature Guide are listed throughout this manual for your reference.
Installation Manual References
The Installation Manual provides instructions detailing the installation and maintenance of the PBX.
Sections from the Installation Manual are listed throughout this manual for your reference.
Links to Other Pages and Manuals
If you are viewing this manual with a PC, certain items are linked to different sections of this and other PBX
manuals. Click on a link to jump to that section.
Linked items include:
•Installation Manual References
•PC Programming Manual References
•Feature Guide References
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
2 PC Programming Manual
Introduction

WARNING This notice means that misuse could result in death or serious injury.
CAUTION This notice means that misuse could result in injury or damage to
property.
WARNING
Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise.
These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an
authorised Panasonic Factory Service Centre.
CAUTION
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX to
fail to start when you try to restart the system.
Notice
1. During a long programming session, it is highly recommended that you periodically save the system
data to the SD Memory Card. If the PBX undergoes a sudden power failure or if the system is reset for
some reason, all the system data in RAM will be lost. However, if system data has been saved to the
SD Memory Card, it can be easily restored.
To save the system data to the SD Memory Card, (1) click the "SD Memory Backup" icon before
resetting the PBX or turning off the power, or (2) exit the Maintenance Console so that the PBX
automatically saves the system data.
2. Maintenance Console cannot be used to program the PBX when the PBX is being powered by the
backup batteries (for example, during a power cut). This is to prevent damage to the SD Memory Card
that may occur if the backup battery power runs out while data is being written to the card.
3. The PC will not perform any shutdown operation, or enter the power-saving system standby mode
while the Maintenance Console is connected to the PBX.
To perform either of the operations above, first close the connection to the PBX.
Trademarks
•Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
NOTES
•The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, see How do I confirm the software version
of the PBX or installed cards? in Maintenance Console Software in 2.7.1 Frequently Asked
Questions (FAQ).
•Some optional hardware, software, and features are not available in some countries/areas, or for some
PBX models. Please consult your certified Panasonic dealer for more information.
•The PBX supports the Virtual 16-Channel SIP Trunk Card, and configuration of the card is done using the
Maintenance Console. However, all of the related programming information is explained in the
Programming Manual for Virtual SIP Trunk Card, and is therefore omitted from this manual.
•Product specifications, including text displayed by the software, are subject to change without notice.
In some cases, additional information, including updates to this and other manuals, is included in the
Maintenance Console’s Information before programming. Install the latest version of Maintenance
Console to view this information.
PC Programming Manual 3
Introduction

•In this manual, the suffix of each model number (e.g., KX-NCP500NE) is omitted unless necessary.
The KX-NCP500UK/KX-NCP1000UK/KX-NCP500VUK/KX-NCP500XUK,
KX-NCP500NE/KX-NCP1000NE/KX-NCP500VNE/KX-NCP500XNE, and
KX-NCP500GR/KX-NCP1000GR are designed to interwork with the:
•Analogue Public Switched Telephone Network (PSTN) of European countries
•Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate
access
•Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate
access
•ONP 2048 kbit/s digital structured leased lines (D2048S)
The KX-TDE100UK/KX-TDE200UK, KX-TDE100NE/KX-TDE200NE, KX-TDE100GR/
KX-TDE200GR, and KX-TDE100CE/KX-TDE200CE are designed to interwork with the:
•Analogue Public Switched Telephone Network (PSTN) of European countries
•Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate
access
•Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate
access
•ONP 2048 kbit/s digital structured leased lines (D2048S)
The KX-TDE600UK, KX-TDE600NE, and KX-TDE600GR are designed to interwork with
the:
•Analogue Public Switched Telephone Network (PSTN) of European countries
•Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate
access
•Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate
access
•ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic System Networks Co., Ltd./Panasonic System Networks Company U.K. Ltd. declares that
this equipment is in compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available
for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
4 PC Programming Manual
Introduction

Table of Contents
1Overview .................................................................................................11
1.1 Introduction .....................................................................................................................12
1.1.1 Introduction .....................................................................................................................12
1.1.2 Entering Characters .......................................................................................................13
1.2 PC Programming .............................................................................................................17
1.2.1 Installing and Starting the Maintenance Console ...........................................................17
1.2.2 Password Security ..........................................................................................................22
2 Introduction of Maintenance Console ..................................................23
2.1 Introduction .....................................................................................................................24
2.1.1 Starting Maintenance Console and Software Modes .....................................................24
2.1.2 Access Levels ................................................................................................................27
2.1.3 Software Interface ..........................................................................................................31
2.1.4 Card Status ....................................................................................................................34
2.1.5 Display Options ..............................................................................................................35
2.1.6 Extension Number Setting ..............................................................................................36
2.2 Programme launcher ......................................................................................................37
2.2.1 Programme launcher—New ...........................................................................................37
2.2.2 Programme launcher—Open .........................................................................................38
2.2.3 Programme launcher—Connect—RS-232C ..................................................................39
2.2.4 Programme launcher—Connect—USB ..........................................................................40
2.2.5 Programme launcher—Connect—LAN ..........................................................................41
2.2.6 Programme launcher—Connect—Modem .....................................................................42
2.2.7 Programme launcher—Connect—ISDN Remote ...........................................................43
2.2.8 Programme launcher—Connect—Profile Setup .............................................................44
2.3 File ....................................................................................................................................45
2.3.1 File—Close .....................................................................................................................45
2.3.2 File—Save ......................................................................................................................46
2.3.3 File—Save As .................................................................................................................47
2.3.4 File—Exit ........................................................................................................................48
2.4 Disconnect .......................................................................................................................49
2.4.1 Disconnect—Disconnect ................................................................................................49
2.5 Tool ...................................................................................................................................50
2.5.1 Tool—SD memory backup .............................................................................................50
2.5.2 Tool—BRI Automatic Configuration ...............................................................................51
2.5.3 Tool—NDSS Link Data Clear .........................................................................................52
2.5.4 Tool—DXDP All OUS .....................................................................................................53
2.5.5 Tool—Simplified Voice Message—Delete All Recording ...............................................54
2.5.6 Tool—Simplified Voice Message—Check Current Usage .............................................55
2.5.7 Tool—Call Pickup for My Group .....................................................................................56
2.5.8 Tool—Extension List View ..............................................................................................57
2.5.9 Tool—Import ...................................................................................................................58
2.5.10 Tool—Export ..................................................................................................................62
2.5.11 Tool—Screen Customize—User Level/Administrator Level ...........................................63
2.6 Utility ................................................................................................................................64
2.6.1 Utility—Diagnosis ...........................................................................................................64
2.6.2 Utility—File Transfer PC to PBX (SD Card) ...................................................................67
2.6.3 Utility—File Transfer PBX (SD Card) to PC ...................................................................73
2.6.4 Utility—SD Card File View and Load ..............................................................................74
2.6.5 Utility—SD Card File Delete ...........................................................................................75
2.6.6 Utility—Message File Transfer PC to PBX .....................................................................76
2.6.7 Utility—Message File Transfer PBX to PC .....................................................................77
PC Programming Manual 5
Table of Contents

2.6.8 Utility—Error Log ............................................................................................................78
2.6.9 Utility—T1/E1 Signalling Bit Monitor ...............................................................................81
2.6.10 Utility—T1/E1 Line Trace ...............................................................................................82
2.6.11 Utility—ISDN/QSIG Protocol Trace ................................................................................83
2.6.12 Utility—V-IPGW16 Protocol Trace .................................................................................84
2.6.13 Utility—Digital Trunk Error Report ..................................................................................85
2.6.14 Utility—IP Extension Statistical Information ...................................................................86
2.6.15 Utility—CS Information ...................................................................................................87
2.6.16 Utility—PS Information ...................................................................................................88
2.6.17 Utility—CS Status Monitor ..............................................................................................89
2.6.18 Utility—Ping ....................................................................................................................90
2.6.19 Utility—File Transfer FTP to IP Equipment—IP-CS/NT400 ...........................................91
2.6.20 Utility—File Transfer FTP to IP Equipment—NT3xx ......................................................92
2.6.21 Utility—Card Software Timed Update ............................................................................93
2.6.22 Utility—System Reset—Reset by the Command ...........................................................94
2.7 Help ..................................................................................................................................96
2.7.1 Frequently Asked Questions (FAQ) ...............................................................................96
3 [1] Configuration ..................................................................................107
3.1 [1-1] Slot .........................................................................................................................108
3.2 [1-1] Slot—Summary .....................................................................................................114
3.3 [1-1] Slot—Activation Key ............................................................................................119
3.4 [1-1] Slot—Card Property - IPCMPR (for KX-NCP500/KX-NCP1000/KX-TDE100/
KX-TDE200)/IPCEMPR (for KX-TDE600) ......................................................................122
3.5 [1-1] Slot—OPB3 Card Property ..................................................................................143
3.6 [1-1] Slot—OPB3 Card Property—Card Command ....................................................147
3.7 [1-1] Slot—Port Property - Virtual IP Gateway Port ...................................................148
3.8 [1-1] Slot—Port Property - Virtual IP Gateway Port—Connection Command .........150
3.9 [1-1] Slot—Shelf Property - Virtual IP Gateway ..........................................................151
3.10 [1-1] Slot—Shelf Property - Virtual IP Gateway—GK Settings ..................................175
3.11 [1-1] Slot—Shelf Property - Virtual IP Gateway—GW Settings .................................176
3.12 [1-1] Slot—Shelf Property - Virtual IP Gateway—DN2IP ............................................183
3.13 [1-1] Slot—Shelf Property - Virtual IP Gateway—Hunt Pattern .................................185
3.14 [1-1] Slot—Card Property - Virtual IP Extension ........................................................186
3.15 [1-1] Slot—Port Property - Virtual IP Extension .........................................................193
3.16 [1-1] Slot—Port Property - Virtual IP Extension—Connection Command ...............202
3.17 [1-1] Slot—Card Property - Virtual SIP Extension ......................................................203
3.18 [1-1] Slot—Port Property - Virtual SIP Extension Port ...............................................207
3.19 [1-1] Slot—Port Property - Virtual SIP Extension Port—Connection
Command .......................................................................................................................212
3.20 [1-1] Slot—Card Property - Virtual IPCS .....................................................................213
3.21 [1-1] Slot—Port Property - Virtual IPCS ......................................................................220
3.22 [1-1] Slot—Port Property - Virtual IPCS—Connection Command ............................228
3.23 [1-1] Slot—Card Property - Extension Type ...............................................................229
3.24 [1-1] Slot—Port Property - Extension Port ..................................................................235
3.25 [1-1] Slot—Port Property - Extension Port—Connection Command ........................243
3.26 [1-1] Slot—Port Property - Extension Port—Port Type View ....................................244
3.27 [1-1] Slot—Port Property - CSI/F Port (KX-TDE series only) .....................................245
3.28 [1-1] Slot—Port Property - CSI/F Port—Connection Command (KX-TDE series
only) ................................................................................................................................248
3.29 [1-1] Slot—Card Property - LCO type ..........................................................................249
3.30 [1-1] Slot—Port Property - LCO Port ...........................................................................262
3.31 [1-1] Slot—Port Property - LCO Port—Connection Command .................................268
3.32 [1-1] Slot—Card Property - BRI type/PRI type ............................................................269
3.33 [1-1] Slot—Port Property - BRI Port .............................................................................284
6 PC Programming Manual
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3.34 [1-1] Slot—Port Property - BRI Port—Connection Command ...................................309
3.35 [1-1] Slot—Port Property - PRI Port .............................................................................310
3.36 [1-1] Slot—Port Property - PRI Port—Connection Command ...................................332
3.37 [1-1] Slot—Card Property - T1 type .............................................................................333
3.38 [1-1] Slot—Port Property - T1 Port ...............................................................................344
3.39 [1-1] Slot—Port Property - T1 Port—Connection Command .....................................353
3.40 [1-1] Slot—Card Property - E1 type .............................................................................354
3.41 [1-1] Slot—Card Property - E1 type—Line Signal Setting .........................................363
3.42 [1-1] Slot—Card Property - E1 type—MFC-R2 Setting 1 ............................................371
3.43 [1-1] Slot—Card Property - E1 type—MFC-R2 Setting 2 ............................................377
3.44 [1-1] Slot—Port Property - E1 Port ..............................................................................385
3.45 [1-1] Slot—Port Property - E1 Port—Connection Command ....................................395
3.46 [1-1] Slot—Card Property - EM type (KX-TDE series only) ........................................396
3.47 [1-1] Slot—Port Property - EM Port (KX-TDE series only) .........................................405
3.48 [1-1] Slot—Port Property - EM Port—Connection Command (KX-TDE series
only) ................................................................................................................................413
3.49 [1-1] Slot—Card Property - DID type (KX-TDE series only) .......................................414
3.50 [1-1] Slot—Port Property - DID Port (KX-TDE series only) ........................................419
3.51 [1-1] Slot—Port Property - DID Port—Connection Command (KX-TDE series
only) ................................................................................................................................426
3.52 [1-1] Slot—Card Property - IP Gateway (KX-TDE series only) ..................................427
3.53 [1-1] Slot—Port Property - IP-GW Port (KX-TDE series only) ...................................429
3.54 [1-1] Slot—Port Property - IP-GW Port—Connection Command (KX-TDE series
only) ................................................................................................................................431
3.55 [1-1] Slot—Card Property - IP Extension (KX-TDE series only) ................................432
3.56 [1-1] Slot—Card Property - IP Extension—Common Settings (KX-TDE series
only) ................................................................................................................................436
3.57 [1-1] Slot—Port Property - IP-Extension Port (KX-TDE series only) ........................438
3.58 [1-1] Slot—OPB3 Card Property ..................................................................................444
3.59 [1-1] Slot—OPB3 Card Property—Card Command ....................................................450
3.60 [1-1] Slot—OPB3 Option Card Setup ...........................................................................452
3.61 [1-2] Portable Station ....................................................................................................454
3.62 [1-3] Option ....................................................................................................................458
3.63 [1-4] Clock Priority ........................................................................................................460
4 [2] System .............................................................................................461
4.1 [2-1-1] Date & Time—Date & Time Setting ..................................................................462
4.2 [2-1-2] Date & Time—SNTP / Daylight Saving ............................................................463
4.3 [2-1-2] Date & Time—SNTP / Daylight Saving—Daylight Saving ..............................465
4.4 [2-2] Operator & BGM ...................................................................................................467
4.5 [2-3] Timers & Counters ...............................................................................................470
4.6 [2-4] Week Table ............................................................................................................491
4.7 [2-4] Week Table—Time Setting ...................................................................................492
4.8 [2-5] Holiday Table ........................................................................................................495
4.9 [2-6-1] Numbering Plan—Main .....................................................................................497
4.10 [2-6-2] Numbering Plan—Quick Dial ............................................................................527
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature ......................................................529
4.12 [2-7-1] Class of Service—COS Settings ......................................................................533
4.13 [2-7-2] Class of Service—External Call Block ............................................................551
4.14 [2-7-3] Class of Service—Internal Call Block ..............................................................552
4.15 [2-8-1] Ring Tone Patterns—Call from CO ..................................................................553
4.16 [2-8-2] Ring Tone Patterns—Call from Doorphone ....................................................554
4.17 [2-8-3] Ring Tone Patterns—Call from Others ............................................................555
4.18 [2-9] System Options ....................................................................................................558
4.19 [2-10] Extension CID Settings ......................................................................................587
PC Programming Manual 7
Table of Contents

4.20 [2-11-1] Audio Gain—Paging/MOH ..............................................................................591
4.21 [2-11-2] Audio Gain—Card ...........................................................................................593
5 [3] Group ...............................................................................................595
5.1 [3-1-1] Trunk Group—TRG Settings ............................................................................596
5.2 [3-1-2] Trunk Group—Local Access Priority ..............................................................604
5.3 [3-1-3] Caller ID Modification ........................................................................................605
5.4 [3-1-4] Dialling Plan .......................................................................................................610
5.5 [3-1-4] Dialling Plan—Auto Assign ..............................................................................612
5.6 [3-1-5] Trunk Group—Charge Rate ..............................................................................613
5.7 [3-2] User Group ............................................................................................................614
5.8 [3-3] Call Pickup Group ................................................................................................616
5.9 [3-3] Call Pickup Group—All Setting ...........................................................................618
5.10 [3-4] Paging Group ........................................................................................................619
5.11 [3-4] Paging Group—All Setting ..................................................................................621
5.12 [3-4] Paging Group—External Pager ...........................................................................622
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings ......................................624
5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List .............640
5.15 [3-5-2] Incoming Call Distribution Group—Queuing Time Table ..............................642
5.16 [3-5-3] Incoming Call Distribution Group—Miscellaneous ........................................643
5.17 [3-6] Extension Hunting Group ....................................................................................645
5.18 [3-6] Extension Hunting Group—Member List ...........................................................647
5.19 [3-7-1] VM(DPT) Group—System Settings ..................................................................648
5.20 [3-7-2] VM(DPT) Group—Unit Settings ........................................................................650
5.21 [3-7-2] VM(DPT) Group—Unit Settings—Member List ...............................................652
5.22 [3-8-1] VM(DTMF) Group—System Settings ...............................................................655
5.23 [3-8-2] VM(DTMF) Group—Group Settings .................................................................664
5.24 [3-8-2] VM(DTMF) Group—Group Settings—Member List ........................................666
5.25 [3-9] PS Ring Group ......................................................................................................667
5.26 [3-9] PS Ring Group—Member List .............................................................................669
5.27 [3-10] Conference Group ..............................................................................................670
5.28 [3-10] Conference Group—Member List .....................................................................672
6 [4] Extension .........................................................................................673
6.1 [4-1-1] Wired Extension—Extension Settings ............................................................674
6.2 [4-1-1] Wired Extension—Extension Settings—CLIP Generate ................................711
6.3 [4-1-2] Wired Extension—FWD/DND ............................................................................714
6.4 [4-1-3] Wired Extension—Speed Dial ..........................................................................715
6.5 [4-1-4] Wired Extension—Flexible Button ...................................................................716
6.6 [4-1-4] Wired Extension—Flexible Button—Flexible button data copy ....................734
6.7 [4-1-5] Wired Extension—PF Button ...........................................................................735
6.8 [4-1-6] Wired Extension—NDSS Link Data - Send .....................................................736
6.9 [4-1-7] Wired Extension—Simplified Voice Message .................................................737
6.10 [4-2-1] Portable Station—Extension Settings .............................................................740
6.11 [4-2-1] Portable Station—Extension Settings—CLIP Generate ................................770
6.12 [4-2-2] Portable Station—FWD/DND ............................................................................773
6.13 [4-2-3] Portable Station—Flexible Button ...................................................................774
6.14 [4-2-3] Portable Station—Flexible Button—Flexible button data copy ....................788
6.15 [4-2-4] Portable Station—NDSS Link Data - Send ......................................................789
6.16 [4-2-5] Portable Station—Simplified Voice Message .................................................790
6.17 [4-3] DSS Console .........................................................................................................792
6.18 [4-3] DSS Console—DSS key data copy .....................................................................810
7 [5] Optional Device ...............................................................................811
7.1 [5-1] Doorphone ............................................................................................................812
8 PC Programming Manual
Table of Contents

7.2 [5-2] External Pager ......................................................................................................816
7.3 [5-3-1] Voice Message—DISA System .........................................................................817
7.4 [5-3-2] Voice Message—DISA Message ......................................................................825
7.5 [5-3-3] Voice Message—SVM .......................................................................................828
7.6 [5-4] External Relay .......................................................................................................833
7.7 [5-5] External Sensor ....................................................................................................836
8 [6] Feature .............................................................................................839
8.1 [6-1] System Speed Dial ...............................................................................................840
8.2 [6-2] Hotel & Charge ......................................................................................................842
8.3 [6-3] Verification Code ..................................................................................................852
8.4 [6-4] Second Dial Tone .................................................................................................855
8.5 [6-5] Absent Message ...................................................................................................856
8.6 [6-6] Tenant ....................................................................................................................857
9 [7] TRS ...................................................................................................859
9.1 [7-1] Denied Code ..........................................................................................................860
9.2 [7-2] Exception Code ....................................................................................................861
9.3 [7-3] Special Carrier ......................................................................................................862
9.4 [7-4] Emergency Dial .....................................................................................................863
9.5 [7-5] Miscellaneous .......................................................................................................864
10 [8] ARS ..................................................................................................867
10.1 [8-1] System Setting ......................................................................................................868
10.2 [8-2] Leading Number ...................................................................................................869
10.3 [8-3] Routing Plan Time ................................................................................................871
10.4 [8-3] Routing Plan Time—Time Setting .......................................................................872
10.5 [8-4] Routing Plan Priority ............................................................................................873
10.6 [8-5] Carrier ....................................................................................................................874
10.7 [8-6] Leading Number Exception .................................................................................877
10.8 [8-7] Authorisation Code for TRG ................................................................................878
11 [9] Private Network ...............................................................................879
11.1 [9-1] TIE Table ................................................................................................................880
11.2 [9-2] Network Data Transmission ................................................................................884
11.3 [9-3] Network Operator (VoIP) ......................................................................................888
11.4 [9-4] NDSS Key Table ....................................................................................................890
12 [10] CO & Incoming Call ......................................................................893
12.1 [10-1] CO Line Settings .................................................................................................894
12.2 [10-2] DIL Table & Port Settings ..................................................................................897
12.3 [10-3] DDI / DID Table ....................................................................................................908
12.4 [10-3] DDI/DID Table—Automatic Registration ...........................................................911
12.5 [10-3] DDI/DID Table—Name Generate ........................................................................913
12.6 [10-4] MSN Table ...........................................................................................................915
12.7 [10-5] Miscellaneous .....................................................................................................920
13 [11] Maintenance ..................................................................................923
13.1 [11-1] Main .....................................................................................................................924
13.2 [11-2] PT Programming Access ...................................................................................946
13.3 [11-3] Power Failure Transfer .......................................................................................947
13.4 [11-4-1] SNMP—System Setting ..................................................................................949
13.5 [11-4-2] SNMP—Manager ..............................................................................................951
13.6 [11-5] Air Synchronisation ...........................................................................................954
PC Programming Manual 9
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14 Appendix ...............................................................................................961
14.1 Revision History ............................................................................................................962
14.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx ...............................962
14.1.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.1xxx ...............................964
14.1.3 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.0xxx .................................966
14.1.4 KX-TDE100/KX-TDE200 PMMPR Software File Version 2.01xx .................................967
14.1.5 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx .................................968
14.1.6 KX-TDE100/KX-TDE200 PMMPR Software File Version 4.1xxx .................................970
14.1.7 KX-TDE600 PGMPR Software File Version 3.0xxx .....................................................971
14.1.8 KX-TDE600 PGMPR Software File Version 4.1xxx .....................................................973
Feature Programming References ...........................................................975
10 PC Programming Manual
Table of Contents

Section 1
Overview
This section provides an overview of programming the
PBX.
PC Programming Manual 11

1.1 Introduction
1.1.1 Introduction
These programming instructions are designed to serve as an overall system programming reference for the
PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your
requirements. These settings control the functions of the PBX, and changing them is referred to as "system
programming".
Only one person can perform system programming at a time. Any other users trying to enter programming
mode will be denied access.
Ways to Programme
There are two programming methods:
•PC (Personal Computer) Programming
All features and settings of the PBX can be programmed through PC programming with Maintenance
Console. Installing and starting the Maintenance Console is described in Section 1.2 PC Programming.
Individual PC programming items are described in Section 2 Introduction of Maintenance Console.
•PT (Proprietary Telephone) Programming
A subset of the features and settings of the PBX can be programmed using a PT. PT programming is
described in the PT Programming Manual.
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1.1.1 Introduction

1.1.2 Entering Characters
The characters on a white background below can be used when storing a name, message, password or other
text entry data using a PC. The available characters vary according to the model of PBX.
Table 1 (Standard)
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1.1.2 Entering Characters

Table 2 (For CE model)
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1.1.2 Entering Characters

Table 3 (For RU model)
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1.1.2 Entering Characters

Table 4 (For GR model)
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1.1.2 Entering Characters

1.2 PC Programming
1.2.1 Installing and Starting the Maintenance Console
System programming, diagnosis and administration can be performed with a PC using the Maintenance
Console.
This section describes how to install and start the Maintenance Console.
System Requirements
Required Operating System
•Microsoft® Windows® XP, Windows Vista® Business, or Windows 7 Professional operating system
Minimum Hardware Requirements
•HDD: 100 MB of available hard disk space
Recommended Display Settings
•Screen resolution: XGA (1024 ´ 768)
•DPI setting: Normal size (96 DPI)
Installing the Maintenance Console
Note
•Make sure to install and use the latest version of the Maintenance Console.
•To install or uninstall the software on a PC running Windows XP Professional, you must be logged in
as a user in either the "Administrators" or "Power Users" group.
•To install or uninstall the software on a PC running Windows Vista Business or Windows 7 Professional,
you must be logged in as a user in the "Administrators" group.
1. Copy the setup file of the Maintenance Console to your PC.
2. Double-click the setup file to run the installer.
3. Follow the on-screen instructions provided by the installation wizard.
Starting the Maintenance Console and Assigning the Basic Items (Quick
Setup)
When you start the Maintenance Console with the Installer Level Programmer Code and connect to the PBX
for the first time after initialisation (with the factory default setting), Quick Setup will launch automatically. During
Quick Setup, you will set up the following basic items. For details about the basic items, refer to "2.3.4 Quick
Setup" in the Feature Guide.
1. Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.
2. Start the Maintenance Console from the Start menu.
3. "Information before programming" appears.
a. Carefully read this important additional information, which includes updates to this and other
manuals.
b. Click OK to close this window.
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1.2.1 Installing and Starting the Maintenance Console

4. a. Enter the Installer Level Programmer Code (default: INSTALLER).
Note
There are 2 other Programmer Codes with limited authorisation: Administrator Level (default:
ADMIN), and User Level (default: USER). (® 1.2.2 Password Security)
b. Click OK.
5. Click Connect.
6. a. Select your PBX model from PBX Model.
b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX.
c. Specify the settings as required. (See 2.1.1 Starting Maintenance Console and Software
Modes)
Note
When connecting to the PBX for the first time selecting LAN, the IP Address and Port
Number must be set to 192.168.0.101 and 35300 respectively.
d. Enter the system password for installer (default: 1234).
e. Click Connect.
7. When country/area data do not match:
a. Click OK to replace the country/area data of the PBX. Replacement may take several minutes to
complete.
b. Follow the procedure described in "3.13.1 Starting the PBX" (for KX-NCP500/KX-NCP1000),
"3.13.1 Starting the PBX" (for KX-TDE100/KX-TDE200), or "3.15.1 Starting the PBX" (for
KX-TDE600) in the Installation Manual and restart the PBX.
c. Repeat step 5 to reconnect the Maintenance Console to the PBX.
8. Follow the instructions of the Quick Setup wizard for the basic items in Quick Setup.
9. On the IP addressing information screen, the information for the MPR card can be assigned
automatically through a DHCP server or entered manually.
Note
If you change any information on this screen and click Apply, the PBX will need to be reset.
When using a DHCP server:
a. Select Enable for the DHCP Client setting.
b. Click Apply.
Note
The boxes will turn grey and the IP addresses will
be assigned automatically after the PBX is reset.
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1.2.1 Installing and Starting the Maintenance Console

When not using a DHCP server:
a. Select Disable for the DHCP Client setting.
b. For KX-NCP500/KX-NCP1000/KX-TDE100/
KX-TDE200, type the IP address of the MPR card in
the IP Address for IPCMPR Card box. For
KX-TDE600, type the IP address of the MPR card in
the IP Address for IPCEMPR Card box.*1
c. In the IP Address for VoIP-DSP box, type the IP
address of the DSP card.*2
d. In the Subnet Mask box, type the subnet mask
address of the network.*3
e. In the Default Gateway box, type the IP address of
the default gateway.*4
f. Click Apply.
After Quick Setup is completed, if the IP addressing information was not changed and a V-IPEXT card was
installed during setup, the IP-PT registration screen is displayed. For information on registering IP-PTs to
the PBX, see 3.15 [1-1] Slot—Port Property - Virtual IP Extension.
You may now begin programming the PBX.
Notice
•Do not change the IP addresses of the MPR and DSP cards once IP telephones are registered to the
PBX using these IP addresses.
The IP telephones will not operate properly if these IP addresses are changed.
•A DHCP server must be able to use a "client identifier" option specified by RFC 2131.
•The PBX will not start properly if the IP addresses cannot be assigned automatically by the DHCP
server when DHCP Client is set to Enable. In this case, you need to consult your network administrator
because the DHCP server on your network may not be running or a network failure may have occurred.
If the DHCP server is not available, change the DHCP Client setting to Disable and set fixed IP
addresses, then restart the PBX.
To change the DHCP Client setting, connect the PC with an RS-232C cross cable or Ethernet straight
cable. When connecting the PC with an Ethernet straight cable, make sure the PBX is disconnected
from the LAN and then connect the PC with an Ethernet straight cable using 192.168.0.101 for the IP
address of the MPR card.
*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"
*2 Valid IP address range: "1.0.0.0" to "223.255.255.255"
*3 Valid subnet mask address range: "0–255.0–255.0–255.0–255" (except 0.0.0.0 and 255.255.255.255)
*4 Valid IP address range: "0.0.0.0" to "223.255.255.255"
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1.2.1 Installing and Starting the Maintenance Console

PBX Web Manager
It is possible to use a PC with the Maintenance Console (PBX Unified PC Maintenance Console) installed, as
a Web server. This allows users to configure the PBX via a Web browser on a local client, or a remote PC
through the Internet.
PBX Server
Client
Remote PC
IP Network
If Maintenance Console is installed on the client PC, a Web server is not necessary.
PBX Server/Client
Accessing PBX Web Manager
PBX Web Manager can be enabled during the installation of the Maintenance Console. It can also be enabled
in Options.
Note
•When starting the Maintenance Console, if there is less than 80 MB of available memory, this feature
is automatically disabled.
•Only one user can access Maintenance Console or PBX Web Manager at any given time.
To start PBX Web Manager:
1. If the PC is not the Web server:
Launch a Web browsing application and enter the
following URL:
"http://xxx:8181/INDEX.ASPX"
’xxx’ should be replaced with the server’s IP address.
If the PC is the Web server:
Double-click the PBX Web Manager icon in the system
tray( ).
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1.2.1 Installing and Starting the Maintenance Console