Panasonic KX-NS700 User manual

Document Version 2016-03
Installation Manual
Hybrid IP-PBX
Model No. KX-NS700
KX-NS700 manuals are specific to the KX-NS700 only. Please refer to the KX-NS700G Quick Reference Guide
if you are using the KX-NS700G model. Some specifications/functions described in this manual may be different.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety (Page 16)" before using this product.
KX-NS700: PFMPR Software File Version 004.40000 or later

System Components
System Components for KX-NS700
Category Model No. Description
Main Unit KX-NS700 Main Unit
Activation Key Codes*1 KX-NSE101 Activation Key for Mobile Extension for 1 User (1
Mobile User)
KX-NSE105 Activation Key for Mobile Extension for 5 Users (5
Mobile Users)
KX-NSE110 Activation Key for Mobile Extension for 10 Users (10
Mobile Users)
KX-NSE120 Activation Key for Mobile Extension for 20 Users (20
Mobile Users)
KX-NSE201 Activate 1 IP-CS for expansion to 8ch Distributed type
of Activation key (1 IP-CS channel expansion)
KX-NSE205 Activate 5 IP-CS for expansion to 8ch Distributed type
of Activation key (5 IP-CS channel expansion)
KX-NSE210 Activate 10 IP-CS for expansion to 8ch Distributed type
of Activation key (10 IP-CS channel expansion)
KX-NSE220 Activate 20 IP-CS for expansion to 8ch Distributed type
of Activation key (20 IP-CS channel expansion)
KX-NSM102 2-Channel IP Trunk Activation Key (2 IP Trunk)
KX-NSM104 4-Channel IP Trunk Activation Key (4 IP Trunk)
KX-NSM108 8-Channel IP Trunk Activation Key (8 IP Trunk)
KX-NSM116 16-Channel IP Trunk Activation Key (16 IP Trunk)
KX-NSM201 1-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (1 IPSoftphone/IP PT/
SIP-MLT/P-SIP)
KX-NSM205 5-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (5 IPSoftphone/IP PT/
SIP-MLT/P-SIP)
KX-NSM210 10-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (10 IPSoftphone/IP
PT/SIP-MLT/P-SIP)
KX-NSM220 20-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (20 IPSoftphone/IP
PT/SIP-MLT/P-SIP)
KX-NSM501 1-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (1 IP PT/SIP-MLT/P-SIP)
KX-NSM505 5-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (5 IP PT/SIP-MLT/P-SIP)
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System Components

Category Model No. Description
KX-NSM510 10-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (10 IP PT/SIP-MLT/P-SIP)
KX-NSM520 20-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (20 IP PT/SIP-MLT/P-SIP)
KX-NSM701 1-Channel SIP Extension Activation Key (1 SIP
Extension)
KX-NSM705 5-Channel SIP Extension Activation Key (5 SIP
Extension)
KX-NSM710 10-Channel SIP Extension Activation Key (10 SIP
Extension)
KX-NSM720 20-Channel SIP Extension Activation Key (20 SIP
Extension)
KX-NSN001 Activation Key for One-look Network (One-look
Network)
KX-NSN002 Activation Key for QSIG Network (QSIG Network)
KX-NSP101 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 1 User (Adv. Pkg 1 User)
KX-NSP105 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 5 Users (Adv. Pkg 5
Users)
KX-NSP110 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 10 Users (Adv. Pkg 10
Users)
KX-NSP120 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 20 Users (Adv. Pkg 20
Users)
KX-NSU002 Activation Key for Two-way Recording Control
(Two-way REC Control)
KX-NSU003 Activation Key for Message Backup (Message
Backup)
KX-NSU102 2-Channel Unified Messaging Activation Key (2 UM
Port)
KX-NSU104 4-Channel Unified Messaging Activation Key (4 UM
Port)
KX-NSU301 Activation Key for Two-way Recording for 1 User (2way
REC 1 User)
KX-NSU305 Activation Key for Two-way Recording for 5 Users
(2way REC 5 Users)
KX-NSU310 Activation Key for Two-way Recording for 10 Users
(2way REC 10 Users)
KX-NSU320 Activation Key for Two-way Recording for 20 Users
(2way REC 20 Users)
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System Components

Category Model No. Description
KX-NSU399 Activation Key for Two-way Recording for All Users
(2way REC All Users)
KX-NSA010 Activation Key for CA Thin Client Server Connection
(CA Thin Client)
KX-NSA020 Activation Key for Multiple CSTA Connection (CSTA
Multiplexer)
KX-NSA201 Activation Key for CA PRO for 1 User (CA Pro 1 user)
KX-NSA205 Activation Key for CA PRO for 5 Users (CA Pro 5
users)
KX-NSA210 Activation Key for CA PRO for 10 Users (CA Pro 10
users)
KX-NSA240 Activation Key for CA PRO for 40 Users (CA Pro 40
users)
KX-NSA249 Activation Key for CA PRO for 128 Users (CA Pro 128
users)
KX-NSA301 Activation Key for CA ACD Monitor for 1 ICD
Supervisor (CA Supervisor)
KX-NSA401 Activation Key for CA Operator Console (CA Console)
KX-NSA901 Activation Key for CA Network Plug-in for 1 User (CA
Network 1 user)
KX-NSA905 Activation Key for CA Network Plug-in for 5 Users (CA
Network 5 users)
KX-NSA910 Activation Key for CA Network Plug-in for 10 Users (CA
Network 10 users)
KX-NSA940 Activation Key for CA Network Plug-in for 40 Users (CA
Network 40 users)
KX-NSA949 Activation Key for CA Network Plug-in for 128 Users
(CA Network 128 users)
KX-NSB0002 Activation Key for PSDN Option-1 (PSDN Option-1)
KX-NSB0003 Activation Key for PSDN Option-2 (PSDN Option-2)
KX-NSB0004 Activation Key for Poltys CCAccounting
KX-NSB0005 Activation Key for Poltys CCAccounting A.L.
KX-NSB0006 Activation Key for Poltys CCAcc. Enterprise
KX-NSB0007 Activation Key for Poltys CCAcc. Enterprise A.L.
KX-NSB0008 Activation Key for Poltys CCView
KX-NSB0009 Activation Key for Poltys CCView A.L.
KX-NSB0010 Activation Key for Poltys CCView add. PBX
KX-NSB0011 Activation Key for Poltys CCView add. PBX A.L.
KX-NSB0012 Activation Key for Poltys Number notice
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System Components

Category Model No. Description
KX-NSB0013 Activation Key for Poltys Number notice A.L.
KX-NSB0014 Activation Key for Poltys CCRecord SIP (4 Ports)
KX-NSB0016 Activation Key for Poltys CCRecord SIP A.L. (4 Ports)
KX-NSB0404 Activation Key for Poltys CCRecord Analog (4 users)
KX-NSB0408 Activation Key for Poltys CCRecord Analog (8 users)
KX-NSB0412 Activation Key for Poltys CCRecord Analog (12 users)
KX-NSB0416 Activation Key for Poltys CCRecord Analog (16 users)
KX-NSB0424 Activation Key for Poltys CCRecord Analog (24 users)
KX-NSB0504 Activation Key for Poltys CCRecord Analog A.L. (4
users)
KX-NSB0508 Activation Key for Poltys CCRecord Analog A.L. (8
users)
KX-NSB0512 Activation Key for Poltys CCRecord Analog A.L. (12
users)
KX-NSB0516 Activation Key for Poltys CCRecord Analog A.L. (16
users)
KX-NSB0524 Activation Key for Poltys CCRecord Analog A.L. (24
users)
KX-NSB0608 Activation Key for Poltys CCRecord Digital (8 users)
KX-NSB0616 Activation Key for Poltys CCRecord Digital (16 users)
KX-NSB0624 Activation Key for Poltys CCRecord Digital (24 users)
KX-NSB0708 Activation Key for Poltys CCRecord Digital A.L. (8
users)
KX-NSB0716 Activation Key for Poltys CCRecord Digital A.L. (16
users)
KX-NSB0724 Activation Key for Poltys CCRecord Digital A.L. (24
users)
KX-NSB0801 Activation Key for Poltys CCRecord PRI (1 Port)
KX-NSB0802 Activation Key for Poltys CCRecord PRI (2 Ports)
KX-NSB0901 Activation Key for Poltys CCRecord PRI A.L. (1 Port)
KX-NSB0902 Activation Key for Poltys CCRecord PRI A.L. (2 Ports)
KX-NSB1001 Activation Key for Poltys CCView Supervisor
KX-NSB1005 Activation Key for Poltys CCView Supervisor (5 user
Bundle)
KX-NSB1101 Activation Key for Poltys CCView Supervisor A.L.
KX-NSB1105 Activation Key for Poltys CCView Supervisor A.L. (5
user Bundle)
KX-NSB1201 Activation Key for Poltys CCView CRM P-up
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System Components

Category Model No. Description
KX-NSB1205 Activation Key for Poltys CCView CRM P-up (5 user
Bundle)
KX-NSB1301 Activation Key for Poltys CCView CRM P-up A.L.
KX-NSB1305 Activation Key for Poltys CCView CRM P-up A.L. (5
user Bundle)
KX-NSB1401 Activation Key for Poltys CCAgent
KX-NSB1405 Activation Key for Poltys CCAgent (5 user Bundle)
KX-NSB1501 Activation Key for Poltys CCAgent A.L.
KX-NSB1505 Activation Key for Poltys CCAgent A.L. (5 user Bundle)
KX-NSF101 Activation Key for CTI interface (CTI interface)
KX-NSF201 Activation key for Built-in ACD Report, Announcement
of waiting number for Queuing (Call Center Feature
Enhancement)
KX-NSXF021 Activation Key for Queue Position Announcement
(Queue Position Announcement)
KX-NSXF022 Activation Key for Built-in ACD report
(Built-in ACD report)
KX-NSF991 Expansion Capacity for KX-NS700 (Expansion
Capacity)
Physical Cards
DSP Card Slot KX-NS5110 VoIP DSP Card (S Type) (DSP S)
KX-NS5111 VoIP DSP Card (M Type) (DSP M)
KX-NS5112 VoIP DSP Card (L Type) (DSP L)
SD Memory Cards
Slot
KX-NS7134 SD Memory Card (XS Type) (SD XS)
KX-NS7135 SD Memory Card (S Type) (SD S)
KX-NS7136 SD Memory Card (M Type) (SD M)
Expansion Master
Slot
KX-NS7130 Expansion Master Card (EXP-M)
Remote Card Slot KX-TDA0196 Remote Modem Card (RMT)
CO Line/Doorphone
Slot
KX-NS5162 Doorphone Interface Card (DPH2)
KX-NS5180 6-port Analog Trunk Card (LCOT6)
KX-NS5290 PRI Card (PRI23)
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System Components

Category Model No. Description
Extension Slot KX-NS5170 4-Port Digital Hybrid Extension Card (DHLC4)*2
KX-NS5171 8-Port Digital Extension Card (DLC8)*2
KX-NS5172 16-port Digital Extension Card (DLC16)*2
KX-NS5173 8-Port SLT Card (MCSLC8)
KX-NS5174 16-Port SLT Card (MCSLC16)
*1 Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for
CA.
*2 When installing a DLC8, DLC16 or DHLC4 card, the LPR software version must be 2.0 or later.
System Components for Expansion Unit
Category Model No. Description
SPR KX-NS720 Expansion Unit
CO Line/Doorphone Slot KX-NS5162 Doorphone Interface Card (DPH2)
KX-NS5180 6-port Analog Trunk Card (LCOT6)
KX-NS5290 PRI Card (PRI23)
Extension Slot KX-NS5170 4-Port Digital Hybrid Extension Card (DHLC4)*1
KX-NS5171 8-Port Digital Extension Card (DLC8)*1
KX-NS5172 16-port Digital Extension Card (DLC16)*1
KX-NS5173 8-Port SLT Card (MCSLC8)
KX-NS5174 16-Port SLT Card (MCSLC16)
*1 When installing a DLC8, DLC16 or DHLC4 card, the LPR software version must be 2.0 or later.
Equipment Compatibility for Main Unit
The PBX supports the following equipment:
Cell Stations
DECT 6.0
•DECT 6.0 2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT 6.0 Portable
Station (KX-T0155)
•DECT 6.0 8-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT 6.0 Portable
Station (KX-T0158)
•DECT 6.0 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT 6.0 Portable Station
(KX-NCP0158)
•DECT 6.0 4-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT 6.0 Portable Station
(KX-NS0154)
Doorphones
•Doorphone (KX-T30865, KX-T7765, KX-T7775)
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System Components

Telephones
Panasonic Proprietary Telephones
•IP proprietary telephones (e.g., KX-NT300 series, KX-NT500 series)
•Digital proprietary telephone (e.g., KX-DT300 series, KX-DT500 series, KX-T7600 series)
•Analog proprietary telephone (e.g., KX-T7700 series)
•DSS Console (e.g., KX-DT390, KX-DT590, KX-T7640)
•IP softphones
•Portable stations (e.g., KX-TD7696, KX-WT125)
SIP Phones
•KX-UT series SIP phones (e.g., KX-UT133, KX-UT248, KX-UT670)
•KX-HDV series SIP phones
•KX-TGP600 SIP cordless phones
•IP conferencing phones (e.g., KX-NT700)
•Third party SIP phones (SIP hardphones/SIP softphones)
Other
•Single line telephones
•KX-NTV series
Note
•For the equipment (e.g., Add-on Key Module, USB Module, Headset) that can be connected to a
particular telephone, refer to the telephone’s manual.
•For other equipment that can be connected to the PBX, refer to "2.1.2 System Connection Diagram".
•The PBX does not support the following Panasonic proprietary telephones:
–KX-NT136 IP proprietary telephone
–KX-NT400 IP proprietary telephone
–KX-HGT100 SIP telephone
–KX-TDA0300 PC Console
–KX-TDA0350 PC Phone
–KX-T7000 series proprietary telephone
–KX-T7200 series proprietary telephone
–KX-T7300 series proprietary telephone
–KX-T7400 series proprietary telephone
–KX-T7500 series proprietary telephone
Equipment Compatibility for Expansion Unit
You can connect supported Expansion Units to expand the usage of legacy terminals and CO lines.
If an Expansion Unit is connected to the Main Unit, the following equipment is also supported.
Telephones
Panasonic Proprietary Telephones
•Digital Proprietary Telephone (e.g., KX-DT300 series, KX-DT500 series, and KX-T7600 series)
•Portable Station (e.g., KX-TD7600 series, KX-TCA series)
•DSS Console (e.g., KX-DT390, KX-DT590, KX-T7640)
•Analog Proprietary Telephone (e.g., KX-T7700 series)
Note
The following Panasonic proprietary telephones are not available even if an expansion unit is connected:
•KX-TDA0300 PC Console
•KX-TDA0350 PC Phone
•KX-T7000 series proprietary telephone
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System Components

•KX-T7200 series proprietary telephone
•KX-T7300 series proprietary telephone
•KX-T7400 series proprietary telephone
•KX-T7500 series proprietary telephone
Voice Processing System
Voice Processing System (e.g., KX-TVA series)
Notice
•This PBX supports SIP extensions. However, some PBX features may not be available depending on the
type of telephone.
•Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
Note
•Some optional hardware, software, and features are not available in some countries/areas. Please
consult your certified Panasonic dealer for more information.
List of Abbreviations
•CA ® Communication Assistant
•IP-PT ® IP Proprietary Telephone
•PS ® Portable Station
•SIP Extension ® Extensions of the PBX which use Session Initiation Protocol for communication.
•SLT ® Single Line Telephone
•APT ® Analog Proprietary Telephone
•DPT ® Digital Proprietary Telephone
•IP-CS ® IP Cell Station unit
•P-SIP*1 ® Panasonic SIP Phone (KX-HDV series/KX-TGP600), Communication IP camera and Video door
phone (KX-NTV series)
*1 Operation of P-SIP phones depends on the PBX software file version and the firmware version of the P-SIP phone.
Document Version 2016-03 Installation Manual 9
System Components

Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic IP-PBX,
KX-NS700. It provides instructions for installing the hardware, and programming the PBX using Web
Maintenance Console. This PBX can also be programmed by using PT. Refer to the PT Programming Manual
for more information.
The Structure of this Manual
This manual contains the following sections:
Section 1 Safety Precautions
Provides important information intended to prevent personal injury and property damage.
Section 2 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 3 Information about the Activation Keys
Provides information on activation keys, including how to obtain activation keys.
Section 4 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, optional
service cards, and cabling of peripheral equipment are provided. Further information on system expansion
and peripheral equipment installation is included.
Section 5 Programming Information
Describes the installation procedure, structure, and functions of the Web Maintenance Console for
programming IP telephones and the PBX. Further information on programming the PBX for use with SIP
CO lines and a VoIP network is included.
Section 6 Methods of Stacking Expansion Units
Provides information about stacking Expansion Unit.
Section 7 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
Section 8 Networking Information
Provides information about topics such as using the PBX in a VoIP network, and the TCP ports used by
the PBX.
Section 9 Appendix
Provides information about System Prompt Languages and the revision history.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Manual
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
Operating Manual
Provides operating instructions for end users using IP-PTs, SIP phones, SLTs, PSs, or DSS Consoles.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX
or installed cards?" in "2.3 Frequently Asked Questions (FAQ)" of the PC Programming Manual.
10 Installation Manual Document Version 2016-03
Introduction