Panasonic KX-TDE110 User manual

Model No. KX-TDE100
KX-TDE200
Pure IP-PBX
Installation Manual
SD Logo is
a trademark.
Document Version: 2007-06
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later

2 Installation Manual
System Components
System Components Table
Category Model No. Description
Shelves KX-TDE100 Basic Shelf
KX-TDE200 Basic Shelf
Main Processing Card IP Convergence Main Processing Card (IPCMPR)
IPCMPR Option Cards KX-TDE0110 16-Channel VoIP DSP Card (DSP16)
KX-TDE0111 64-Channel VoIP DSP Card (DSP64)
KX-TDA0196 Remote Card (RMT)
Activation Key Codes KX-NCS4104 4-Channel IP Trunk Activation Key (4 IP Trunk)
KX-NCS4208 8-Channel IP Softphone/IP Proprietary Telephone Activation
Key (8 IP Softphone/IP PT)
KX-NCS4508 8-Channel IP Proprietary Telephone Activation Key (8 IP PT)
KX-NCS4716 16-Channel SIP Extension Activation Key (16 SIP
Extension)
KX-NCS4910 Activation Key for Software Upgrade to Enhanced Version
(Software Upgrade 01)
Virtual CO Line Card - Virtual 16-Channel VoIP Gateway Card (V-IPGW16)
Virtual Extension Cards - Virtual 32-Channel VoIP Extension Card (V-IPEXT32)
- Virtual 32-Channel SIP Extension Card (V-SIPEXT32)
Physical CO Line Cards KX-TDA0180 8-Port Analog Trunk Card (LCOT8)
KX-TDA0181 16-Port Analog Trunk Card (LCOT16)
KX-TDA0187 T-1 Trunk Card (T1)
KX-TDA0193 8-Port Caller ID Card (CID8)
KX-TDA0290 PRI Card (PRI23)
KX-TDA0484 4-Channel VoIP Gateway Card (IP-GW4E)
KX-TDA0490 16-Channel VoIP Gateway Card (IP-GW16)

Installation Manual 3
Physical Extension Cards KX-TDA0143 4 Cell Station Interface Card (CSIF4)
KX-TDA0144 8 Cell Station Interface Card (CSIF8)
KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8)
KX-TDA0171 8-Port Digital Extension Card (DLC8)
KX-TDA0172 16-Port Digital Extension Card (DLC16)
KX-TDA0173 8-Port Single Line Telephone Extension Card (SLC8)
KX-TDA0174 16-Port Single Line Telephone Extension Card (SLC16)
KX-TDA0175 16-Port Single Line Telephone Extension with Message
Lamp Card (MSLC16)
KX-TDA0470 16-Channel VoIP Extension Card (IP-EXT16)
Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)
KX-TDA0168 Extension Caller ID Card (EXT-CID)
KX-TDA0190 Optional 3-Slot Base Card (OPB3)
KX-TDA0191 4-Channel Message Card (MSG4)
Power Supply Units
(PSUs)
KX-TDA0103 L-Type Power Supply Unit (PSU-L)
KX-TDA0104 M-Type Power Supply Unit (PSU-M)
KX-TDA0108 S-Type Power Supply Unit (PSU-S)
Cell Stations (CSs) KX-T0141 2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-
interface CS) for 2.4 GHz Portable Station
KX-TDA0142 3-Channel Cell Station Unit Using a CSIF Card for 2.4 GHz
Portable Station
KX-T0151 2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-
interface CS) for 2.4 GHz Portable Station
KX-TDA0152 3-Channel Cell Station Unit Using a CSIF Card for 2.4 GHz
Portable Station
Proprietary Equipment KX-A258 Blank Slot Cover
KX-T30865 Doorphone
System Components Table
Category Model No. Description

4 Installation Manual
Compatible Panasonic Proprietary Telephones
The PBX supports the following telephones:
• IP proprietary telephones (e.g., KX-NT300 series)
• IP softphones (e.g., KX-TDA0350)
• Digital proprietary telephones (e.g., KX-T7600 series)
• Analog proprietary telephones (e.g., KX-T7700 series)
• Portable stations (e.g., KX-TD7690)
• DSS consoles (e.g., KX-T7640)
Incompatible Panasonic Proprietary Telephones
The PBX does not support the following telephones:
• KX-T30800 series proprietary telephones and DSS consoles
• KX-T61600 series proprietary telephones and DSS consoles
• KX-T123200 series proprietary telephones and DSS consoles
Notes
• For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected to a
particular telephone, refer to the telephone's manual.
• For other equipment that can be connected to the PBX, refer to "1.2.2 System Connection
Diagram".
List of Abbreviations
•APT→Analog Proprietary Telephone
•DPT→Digital Proprietary Telephone
• IP-PT →IP Proprietary Telephone
•PS→Portable Station
•PT→Proprietary Telephone
• SIP Extension →Session Initiation Protocol Extension (SIP hardphones/SIP softphones)
•SLT→Single Line Telephone
Notice
This PBX supports SIP Extensions. However, some PBX features may not be available for SIP
Extensions, depending on your telephone type.
*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.
Important Notice
• Under power failure conditions, the connected telephones may not operate. Please ensure that a
separate telephone, not dependent on local power, is available for emergency use.
• Prior to connection of this product, please verify that the intended operating environment is
supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
– proper operation and compatibility with services provided by telecommunications companies
over connected networks

Installation Manual 5
Important Information
SECURITY PRECAUTIONS
In order to use the PBX safely and correctly the Security Requirements below must be observed. Failure to
do so may result in:
• Loss, leakage, falsification or theft of user information.
• Illegal use of the PBX by a third party.
• Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
1. Information stored on the SD Memory Card:
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer),
Personal Identification Numbers (PINs), etc.
2. Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
Security Requirements
1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can
be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorised
access to prevent data leakage.
2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.5.2 Utility—File
Transfer PC to PBX (SD Card)" and "2.5.3 Utility—File Transfer PBX (SD Card) to PC" in the PC
Programming Manual.
3. To prevent illegal access from the Internet, activate a Firewall.
4. To avoid unauthorised access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Selecting a complex, random password that cannot be easily guessed.
c. Changing your password regularly.
5. Perform the following when sending the PBX for repair or handing it over to a third party.
a. Make a backup of data stored on the SD Memory Card.
b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.
7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that
information becomes the responsibility of the customer. Before disposing of the PC or other external
device, ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it
physically unusable.
SAVE THESE INSTRUCTIONS

6 Installation Manual
SAFETY REQUIREMENTS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
For All Telephone Equipment
WARNING
• DO NOT INSTALL THE PRODUCT IN ANY OTHER WAY THAN DESCRIBED IN
RELEVANT MANUALS.
• FOR SAFETY REASONS, DO NOT PHYSICALLY MODIFY THE PRODUCT OR ANY
OPTIONAL EQUIPMENT.
• THE PRODUCT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED
SERVICE PERSONNEL.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THE
PRODUCT TO RAIN OR MOISTURE.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners
or aerosol cleaners.
4. Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
5. Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6. The product should only be connected to the type of electrical power supply specified on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
7. For safety purposes some products are equipped with a grounded plug. If you do not have a grounded
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
8. Do not allow anything to rest on the power cord. Do not locate the product where the power cord may
be stepped on or tripped on.
9. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
10. To reduce the risk of electric shock, do not disassemble the product. Only qualified personnel should
service the product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
11. Unplug the product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the controls that
are explained in the operating instructions. Improper adjustment of other controls may result in
damage and may require service by a qualified technician to restore the product to normal
operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If product performance deteriorates.

Installation Manual 7
12. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
13. Do not use a telephone in the vicinity of a gas leak to report the leak.
14. The product should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
For the PBX
WARNING
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORIZED PANASONIC FACTORY SERVICE CENTER.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
• DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS.
• THE SD MEMORY CARD POSES A CHOKING HAZARD. KEEP THE SD MEMORY
CARD OUT OF REACH OF CHILDREN.
• MAKE SURE THAT THE WALL THAT THE SHELF WILL BE ATTACHED TO IS
STRONG ENOUGH TO SUPPORT THE SHELF. IF NOT, IT IS NECESSARY FOR THE
WALL TO BE REINFORCED.
• ONLY USE THE WALL-MOUNTING EQUIPMENT (ANCHOR PLUGS, SCREWS,
METAL BRACKET) INCLUDED WITH THE PBX.
• WHEN DRIVING THE SCREWS INTO THE WALL, BE CAREFUL TO AVOID
TOUCHING ANY METAL LATHS, WIRE LATHS OR METAL PLATES IN THE WALL.
• WHEN PLACING THE METAL BRACKET, MAKE SURE THAT THE "TOP" ARROW IS
POINTING UPWARD.
• WHEN THIS PRODUCT IS NO LONGER IN USE, MAKE SURE TO DETACH IT FROM
THE WALL.
1. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product
should never be placed near or over a radiator or other heat source. This product should not be placed
in a sealed environment unless proper ventilation is provided.

8 Installation Manual
2. Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
3. Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of
the PBX.
4. If you are having problems making calls to outside destinations, follow this procedure to test the CO
lines:
1. Disconnect the PBX from all CO lines.
2. Connect known working SLTs to those CO lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
CO lines until it has been serviced by an authorized Panasonic Factory Service Center.

Installation Manual 9
Precaution
WARNING
DO NOT REMOVE
SD MEMORY CARD
WHILE POWER IS
SUPPLIED TO THE PBX
Doing so may cause the PBX to fail to
start when you try to restart the system.

10 Installation Manual
Password Security
Warning to the Administrator or Installer regarding the system password
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and
inform the customer of the importance of the passwords, and the possible dangers if they become
known to others.
3. The PBX has default passwords preset. For security, change these passwords the first time that
you program the PBX.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorized access. For a list of numbers and characters that can be used in
system passwords, refer to "1.1.2 Entering Characters" in the PC Programming Manual.
6. If a system password is forgotten, it can be found by loading a backup of the system data into a
PC, and checking the password using the KX-TDE Maintenance Console software. If you do not
have a backup of the system data, you must reset the PBX to its factory defaults and reprogram it.
Therefore, we strongly recommend maintaining a backup of the system data. For more information
on how to back up the system data, refer to "2.4.1 Tool—SD memory backup" in the PC
Programming Manual.
However, as system passwords can be extracted from backup copies of the system data file, do
not allow unauthorized access to these files.
Notice for users in California
This product contains a CR coin cell lithium battery that
contains perchlorate material—special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate