Panasonic HYBRID IP-PBX KX-TDA100 Specification sheet

Please read this manual before connecting the Hybrid IP PBX and save this manual for future reference.
Thank you for purchasing the Panasonic KX-TDA100/KX-TDA200, Hybrid IP PBX.
KX-TDA100
Model KX-TDA200
Hybrid IP PBX
Feature Guide

2 Feature Guide
Introduction
About this Feature Guide
This Feature Guide is designed to serve as an overall feature reference for the Panasonic
Hybrid IP PBX.
It explains what this PBX can do, and how to obtain the most out of its many features and
facilities.
This manual contains the following sections:
Section 1, Call Handling Features
Provides details about the call handling features.
Section 2, System Configuration and Administration Features
Provides details about the system configuration and administration features.
Section 3, Programming
Provides system programming instructions.
Section 4, Appendix
Provides tables listing tones and ring tones.
Section 5, Index
Provide feature titles, important words to help you access the required information easily.
Terms used in this Feature Guide
Installation Manual References
The required installation instruction titles described in the Installation Manual are noted for
your reference.
Feature Guide References
The related feature titles described in this Feature Guide are noted for your reference.
User Manual References
The operation required to implement the feature described in the User Manual is noted for
your reference.
Abbreviations
There are many abbreviations used in this manual (e.g., "PT" which stands for proprietary
telephone). Please refer to Section 5 Index in this manual for the meaning of each
abbreviation.

Feature Guide 3
About the other manuals
Along with this Feature Guide, the following manuals are available to help you install, and use
this PBX:
Installation Manual
Provides instructions for installing the hardware and maintenance of the PBX.
User Manual
Provides operating instructions for end users using PTs, SLTs or DSS Consoles.
Note
There are some optional service cards, PTs, and features which are not available in some
areas. Please consult your authorised Panasonic dealer for more information.

4 Feature Guide
Automatic Route Selection (ARS)
Automatically selects the carrier available at the time an outgoing trunk call is made.
Budget Management
Limits the telephone usage to a preprogrammed budget.
Call Charge Fee Reference
Allows a user to see call charges and to print out them.
Remote Extension Lock
Allows a manager extension to lock an extension so that inappropriate trunk calls cannot be
made.
Trunk Answer From Any Station (TAFAS)
Ringing occurs over the external paging device; the call can be answered from any extension
(station).
Caller ID
Allows a user to see the name or telephone number of a caller on the telephone display before
answering a call.
ISDN Line Service
The PBX can manage calls received from ISDN lines by point-to-point or point-to-multipoint
configuration.
TIE Line Service
A TIE line is a privately leased communication line between two or more PBXs, which provides
cost effective communications between company at different locations.
E1 Line Service
The E1 line is at the bottom of the digital transmission hierarchy. The E1 line carries 30 voice
channels. Voice is digitised by Pulse Code Modulation.
Feature Highlights

Feature Guide 5
Table of Contents
1 Call Handling Features............................................................... 13
1.1 Incoming Call Features.......................................................................................14
1.1.1 Incoming Trunk Call Features—SUMMARY .........................................................14
Direct In Line (DIL) ............................................................................................................17
Direct Inward Dialling (DID)/Direct Dialling Inward (DDI) .................................................. 19
Multiple Subscriber Number (MSN) Ringing Service......................................................... 23
Calling Line Identification (CLI) Distribution....................................................................... 25
Intercept Routing ...............................................................................................................27
Intercept Routing—No Destination .................................................................................... 29
Collect Call Block (only for Brazil) ..................................................................................... 30
1.1.2 Internal Call Features—SUMMARY......................................................................32
Internal Call Block .............................................................................................................33
1.1.3 Incoming Call Indication Features—SUMMARY...................................................34
Ring Tone Pattern Selection ............................................................................................. 35
Call Waiting ....................................................................................................................... 37
1.2 Receiving Group Features .................................................................................38
1.2.1 Idle Extension Hunting ..........................................................................................38
1.2.2 Incoming Call Distribution Group Features—SUMMARY .....................................40
Group Call Distribution ...................................................................................................... 43
Queuing Feature ............................................................................................................... 46
VIP Call ............................................................................................................................. 48
Overflow Feature ............................................................................................................... 49
Log-in/Log-out ................................................................................................................... 51
Supervisory Feature .......................................................................................................... 53
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features..................................55
1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) Features—SUMMARY ................55
Call Forwarding (FWD)...................................................................................................... 57
Do Not Disturb (DND)........................................................................................................ 60
1.4 Answering Features............................................................................................61
1.4.1 Answering Features—SUMMARY ........................................................................61
Line Preference—Incoming ............................................................................................... 62
Call Pickup ........................................................................................................................ 63
Hands-free Answerback .................................................................................................... 64
1.5 Making Call Features ..........................................................................................65
1.5.1 Predialling .............................................................................................................65
1.5.2 Automatic Extension Release ...............................................................................66
1.5.3 Line Preference—Outgoing...................................................................................67
1.5.4 Automatic Callback Busy (Camp-On) ...................................................................68
1.5.5 Executive Busy Override.......................................................................................69
1.5.6 Intercom Call .........................................................................................................70
1.5.7 Second Call Notification to Busy Extension—SUMMARY ....................................71
Call Waiting Tone .............................................................................................................. 72
Off-Hook Call Announcement (OHCA) .............................................................................. 73
Whisper OHCA .................................................................................................................. 74
1.5.8 Trunk Access ........................................................................................................75
1.5.9 Emergency Call.....................................................................................................77
1.5.10 Account Code Entry ..............................................................................................78
1.5.11 Dial Type Selection ...............................................................................................79
1.5.12 Dial Tone Detection...............................................................................................80

6 Feature Guide
1.5.13 Pause Insertion..................................................................................................... 81
1.5.14 Host PBX Access Code (Access Code to the Telephone Company from a Host
PBX) ..................................................................................................................... 82
1.5.15 Special Carrier Access Code................................................................................ 84
1.6 Memory Dialling Features.................................................................................. 85
1.6.1 Memory Dialling Features—SUMMARY............................................................... 85
One-touch Dialling ............................................................................................................. 87
Last Number Redial........................................................................................................... 88
Speed Dialling—Personal/System..................................................................................... 89
Quick Dialling..................................................................................................................... 90
Hot Line ............................................................................................................................. 91
1.7 Toll Restriction (TRS)/Call Barring (Barring) Features ................................... 92
1.7.1 Toll Restriction (TRS)/Call Barring (Barring) ........................................................ 92
1.7.2 Budget Management ............................................................................................ 96
1.7.3 Extension Lock ..................................................................................................... 97
1.7.4 Dial Tone Transfer................................................................................................ 98
1.7.5 Remote COS Access............................................................................................ 99
1.7.6 Verified Code Entry ............................................................................................ 100
1.8 Automatic Route Selection (ARS) Features................................................... 101
1.8.1 Automatic Route Selection (ARS) ...................................................................... 101
1.9 Conversation Features..................................................................................... 107
1.9.1 Hands-free Operation ......................................................................................... 107
1.9.2 Off-Hook Monitor ................................................................................................ 108
1.9.3 Mute.................................................................................................................... 109
1.9.4 Headset Operation ............................................................................................. 110
1.9.5 Data Line Security .............................................................................................. 111
1.9.6 Flash/Recall/Terminate....................................................................................... 112
1.9.7 External Feature Access (EFA) .......................................................................... 113
1.9.8 Trunk Call Limitation........................................................................................... 114
1.9.9 Parallelled Telephone......................................................................................... 115
1.9.10 Calling Party Control (CPC) Signal Detection .................................................... 117
1.10 Transferring Features ...................................................................................... 118
1.10.1 Call Transfer ....................................................................................................... 118
1.11 Holding Features .............................................................................................. 120
1.11.1 Call Hold ............................................................................................................. 120
1.11.2 Call Park ............................................................................................................. 122
1.11.3 Call Splitting........................................................................................................ 123
1.11.4 Music on Hold..................................................................................................... 124
1.12 Conference Features........................................................................................ 125
1.12.1 Conference Features—SUMMARY.................................................................... 125
1.12.2 Conference ......................................................................................................... 126
1.12.3 Privacy Release.................................................................................................. 127
1.13 Paging Features................................................................................................ 128
1.13.1 Paging ................................................................................................................ 128
1.14 Optional Device Features ................................................................................ 131
1.14.1 Doorphone Call................................................................................................... 131
1.14.2 Door Open .......................................................................................................... 132
1.14.3 Trunk Answer From Any Station (TAFAS).......................................................... 133
1.14.4 Background Music (BGM) .................................................................................. 134
1.14.5 Outgoing Message (OGM) ................................................................................. 135
1.14.6 Direct Inward System Access (DISA) ................................................................. 137

Feature Guide 7
1.15 Caller ID Features..............................................................................................144
1.15.1 Caller ID ..............................................................................................................144
1.15.2 Incoming Call Log ...............................................................................................148
1.16 Message Features .............................................................................................150
1.16.1 Message Waiting.................................................................................................150
1.16.2 Absent Message .................................................................................................151
1.17 Proprietary Telephone (PT) Features ..............................................................152
1.17.1 Fixed Buttons ......................................................................................................152
1.17.2 Flexible Buttons...................................................................................................156
1.17.3 LED Indication.....................................................................................................158
1.17.4 Display Information .............................................................................................160
1.18 Integrated Services Digital Network (ISDN) Service Features ......................161
1.18.1 Integrated Services Digital Network (ISDN)—SUMMARY ..................................161
ISDN Service Access by Keypad Protocol ...................................................................... 165
Advice of Charge (AOC).................................................................................................. 166
Call Forwarding (CF)—by ISDN (P-MP).......................................................................... 167
Call Forwarding (CF)—by ISDN (P-P)............................................................................. 169
Call Hold (HOLD)—by ISDN............................................................................................ 170
Call Transfer (CT)—by ISDN........................................................................................... 171
Calling/Connected Line Identification Presentation (CLIP/COLP)................................... 172
Malicious Call Identification (MCID)................................................................................. 174
Completion of Calls to Busy Subscriber (CCBS)............................................................. 175
ISDN Extension ............................................................................................................... 176
1.19 E1 Line Service Features..................................................................................178
1.19.1 E1 Line Service ...................................................................................................178
1.20 T1 Line Service Features..................................................................................180
1.20.1 T1 Line Service ...................................................................................................180
1.21 Voice Mail Features...........................................................................................182
1.21.1 Voice Mail (VM) Group........................................................................................182
1.21.2 Voice Mail DTMF Integration...............................................................................185
1.21.3 Voice Mail DPT (Digital) Integration ....................................................................191
1.22 Digital Wireless Extension (DWX) Features ...................................................195
1.22.1 Digital Wireless Extension (DWX) Connection....................................................195
1.22.2 DWX Ring Group ................................................................................................196
1.22.3 DWX Directory ....................................................................................................198
1.22.4 DWX Feature Buttons .........................................................................................199
1.22.5 Wireless XDP Parallel Mode ...............................................................................200
1.23 Administrative Information Output Features..................................................201
1.23.1 SMDR..................................................................................................................201
1.23.2 Charge Metre ......................................................................................................206
1.24 Extension Controlling Features.......................................................................209
1.24.1 Personal Password .............................................................................................209
1.24.2 Personal Programme Clear.................................................................................210
1.24.3 Walking Extension...............................................................................................211
1.24.4 Timed Reminder..................................................................................................212
1.24.5 Remote Extension Control by User.....................................................................213
1.25 Audible Tone Features .....................................................................................214
1.25.1 Dial Tone.............................................................................................................214
1.25.2 Confirmation Tone...............................................................................................215
1.26 Networking Features.........................................................................................216
1.26.1 TIE Line Service..................................................................................................216

8 Feature Guide
1.26.2 Virtual Private Network (VPN) ............................................................................ 235
1.26.3 QSIG Network .................................................................................................... 237
1.26.4 Voice over Internet Protocol (VoIP) Network...................................................... 239
2 System Configuration and Administration Features .............241
2.1 System Configuration—Hardware .................................................................. 242
2.1.1 Extension Port Configuration.............................................................................. 242
2.2 System Configuration—Software ................................................................... 243
2.2.1 Class of Service (COS) ...................................................................................... 243
2.2.2 Group.................................................................................................................. 244
2.2.3 Tenant Service ................................................................................................... 247
2.2.4 Time Service....................................................................................................... 250
2.2.5 Operator Features .............................................................................................. 254
2.2.6 Manager Features .............................................................................................. 255
2.3 System Data Control ........................................................................................ 256
2.3.1 PC Programming ................................................................................................ 256
2.3.2 PT Programming ................................................................................................ 258
2.3.3 Automatic Setup ................................................................................................. 259
2.3.4 Quick Setup ........................................................................................................ 260
2.3.5 Flexible Numbering/Fixed Numbering ................................................................ 261
2.3.6 Floating Extension .............................................................................................. 266
2.3.7 Software Upgrading............................................................................................ 267
2.4 Fault Recovery/Diagnostics ............................................................................ 268
2.4.1 Power Failure Transfer ....................................................................................... 268
2.4.2 Power Failure Restart......................................................................................... 269
2.4.3 Local Alarm Information...................................................................................... 270
3 Programming Instructions .......................................................273
3.1 Introduction....................................................................................................... 274
3.2 PC Programming .............................................................................................. 275
3.2.1 Configuration ...................................................................................................... 281
3.2.2 System................................................................................................................ 326
3.2.3 Group.................................................................................................................. 349
3.2.4 Line..................................................................................................................... 359
3.2.5 Feature ............................................................................................................... 371
3.2.6 Toll Restriction (TRS)/Call Barring (Barring) ...................................................... 377
3.2.7 Automatic Route Selection (ARS) ...................................................................... 378
3.2.8 Private Network .................................................................................................. 380
3.2.9 Incoming Call...................................................................................................... 381
3.2.10 Maintenance ....................................................................................................... 385
3.2.11 Software Version ................................................................................................ 389
3.2.12 Password Change .............................................................................................. 390
3.3 PT Programming............................................................................................... 391
Date & Time..................................................................................................................... 394
System Speed Dialling Number....................................................................................... 394
System Speed Dialling Name .......................................................................................... 394
Extension Number ........................................................................................................... 394
Extension Name .............................................................................................................. 394
Personal Password.......................................................................................................... 395
Operator Assignment....................................................................................................... 395
Console and Paired Telephone Assignment ................................................................... 395

Feature Guide 9
Absent Message.............................................................................................................. 395
Charge Margin................................................................................................................. 395
Charge Tax......................................................................................................................395
Charge Rate per Unit ...................................................................................................... 396
Flexible Numbering ......................................................................................................... 397
Time Service Switching Mode ......................................................................................... 397
Time Service Start Time .................................................................................................. 397
Automatic Trunk Group Access Assignment ................................................................... 397
System Password for Dealer ........................................................................................... 397
System Password for User .............................................................................................. 398
Manager Password ......................................................................................................... 398
Verified Code Number..................................................................................................... 398
Verified Code Name ........................................................................................................ 398
Verified Code Password .................................................................................................. 398
Verified Code COS Number ............................................................................................ 398
Decimal Point for Currency ............................................................................................. 398
Currency .......................................................................................................................... 399
Main Processor Software Reference............................................................................... 399
Hold Recall Time ............................................................................................................. 400
Transfer Recall Time ....................................................................................................... 400
Intercept Time ................................................................................................................. 400
Hot Line Waiting Time ..................................................................................................... 400
Automatic Redial Repeat Times ...................................................................................... 400
Automatic Redial Interval ................................................................................................ 400
Door Open Duration Time ............................................................................................... 401
Call Duration Count Start Time ....................................................................................... 401
DISA Delayed Answer Time ............................................................................................ 401
DISA Extend Time ........................................................................................................... 401
DISA Intercept Time ........................................................................................................ 401
TRS/Barring Override by System Speed Dialling ............................................................ 402
TRS/Barring Denied Code............................................................................................... 402
Exception Code ............................................................................................................... 402
Special Carrier Access Code .......................................................................................... 402
Emergency Dialling Number............................................................................................ 402
ARS Mode ....................................................................................................................... 402
ARS Leading Digits ......................................................................................................... 403
ARS Routing Plan Number.............................................................................................. 403
ARS Exception Number .................................................................................................. 403
ARS Routing Plan Time Table ........................................................................................ 403
ARS Routing Plan Table (1–16) Assignment .................................................................. 403
ARS Carrier Name .......................................................................................................... 403
ARS Outgoing Trunk Group for Carrier Access............................................................... 404
ARS Removed Digits for Carrier Access code ................................................................ 404
ARS Added Number for Carrier Access code ................................................................. 404
Trunk Connection ............................................................................................................ 405
Trunk Name..................................................................................................................... 405
Trunk Group .................................................................................................................... 405
Trunk Access Number Reference ................................................................................... 405
LCOT Dialling Mode ........................................................................................................ 405
LCOT Pulse Speed ......................................................................................................... 406
LCOT DTMF Duration ..................................................................................................... 406
LCOT CPC Signal Detection Time—Outgoing ................................................................ 406
LCOT CPC Signal Detection Time—Incoming ................................................................ 406
LCOT Reverse Circuit ..................................................................................................... 406
LCOT Pause Time........................................................................................................... 406

10 Feature Guide
LCOT Flash Time ............................................................................................................ 407
LCOT Disconnect Time ................................................................................................... 407
BRI Automatic Configuration ........................................................................................... 407
BRI DIL/DID/MSN Selection ............................................................................................ 407
BRI Subscriber Number................................................................................................... 407
BRI Port Type .................................................................................................................. 407
BRI Layer 1 Active Mode ................................................................................................. 407
BRI Layer 2 Active Mode ................................................................................................. 408
BRI Configuration ............................................................................................................ 408
BRI TEI Mode .................................................................................................................. 408
BRI Network Type ........................................................................................................... 408
BRI Extension Tone......................................................................................................... 408
DIL 1:1 Destination .......................................................................................................... 408
DID Number..................................................................................................................... 409
DID Name ........................................................................................................................ 409
DID Destination ............................................................................................................... 409
Trunk Group Intercept Destination .................................................................................. 409
Host PBX Access Code ................................................................................................... 409
Extension-to-Trunk Call Duration Time ........................................................................... 409
Trunk-to-Trunk Call Duration Time .................................................................................. 410
DISA Silence Detection ................................................................................................... 410
DISA Continuous Tone Detection.................................................................................... 410
DISA Cyclic Tone Detection ............................................................................................ 410
Caller ID Signal Type....................................................................................................... 410
Pay Tone Signal Type ..................................................................................................... 410
Outgoing Trunk Group Number ....................................................................................... 411
TRS/Barring Level ........................................................................................................... 411
Trunk Call Duration Limitation ......................................................................................... 411
Call Transfer on Trunk Calls............................................................................................ 411
Call Forwarding on Trunk Calls ....................................................................................... 411
Executive Busy Override ................................................................................................. 412
Executive Busy Override Deny........................................................................................ 412
DND Override .................................................................................................................. 412
Account Code Mode ........................................................................................................ 412
Speed Dialling TRS/Barring Level ................................................................................... 412
Extension Lock TRS/Barring Level .................................................................................. 412
Manager Assignment....................................................................................................... 412
Door Open Assignment ................................................................................................... 413
Time Service Switching Mode ......................................................................................... 413
Wireless XDP Parallel Mode for Paired Telephone ......................................................... 413
Programming Mode Level ............................................................................................... 413
XDP Assignment ............................................................................................................. 414
VPS/DSS Console/PC Console Assignment................................................................... 414
Class of Service............................................................................................................... 414
Extension Group Assignment .......................................................................................... 414
Extension Intercept Destination....................................................................................... 414
Call Forwarding—No Answer Time ................................................................................. 415
CLIP/COLP Number Assignment .................................................................................... 415
Incoming Call Distribution Group Extension Number ...................................................... 415
Delayed Ringing .............................................................................................................. 415
Incoming Call Distribution Group Floating Extension Number ........................................ 415
Incoming Call Distribution Group Name .......................................................................... 415
Incoming Call Distribution Group Type............................................................................ 416
Overflow Destination on Time Out................................................................................... 416
Overflow Time Assignment.............................................................................................. 416

Feature Guide 11
Overflow Destination by Busy ......................................................................................... 416
Queuing Call Limit ........................................................................................................... 416
Queuing Hurry-up Level .................................................................................................. 417
Queuing Time Table Number .......................................................................................... 417
Queuing Time Table ........................................................................................................ 417
Maximum Number of Agents ........................................................................................... 417
Paging Group for Extension Group ................................................................................. 417
Paging Group for External Pager .................................................................................... 418
Pickup Group for Extension Group.................................................................................. 418
VM Group Floating Extension Number............................................................................ 418
Idle Extension Hunting Type ........................................................................................... 418
Hunting Floating Extension Number................................................................................ 418
DWX (Digital Wireless Extension) Registration ............................................................... 419
DWX Termination ............................................................................................................ 420
DWX PIN Registration ..................................................................................................... 420
External Pager Floating Extension Number .................................................................... 421
Music Source Selection for Port 2 ................................................................................... 421
Music Source Selection for Call Hold .............................................................................. 421
Music Source Selection for Transfer ............................................................................... 421
Doorphone Call Destination ............................................................................................ 421
Door Number Reference ................................................................................................. 421
Outgoing Message (OGM) Floating Extension Number .................................................. 422
Outgoing Message (OGM) Name.................................................................................... 422
DISA Security Mode ........................................................................................................ 422
New Line ......................................................................................................................... 423
Baud Rate .......................................................................................................................423
Data Bits .......................................................................................................................... 423
Parity ............................................................................................................................... 423
Stop Bits .......................................................................................................................... 423
SMDR Port ...................................................................................................................... 423
SMDR Page Length ........................................................................................................ 424
SMDR Skip Perforation ................................................................................................... 424
SMDR Outgoing Call Printing .......................................................................................... 424
SMDR Incoming Call Printing .......................................................................................... 424
Remote Programming Assignment ................................................................................. 424
Modem Floating Extension Number ................................................................................ 424
ISDN Remote Floating Extension Number ...................................................................... 424
Slot Card Type Reference ............................................................................................... 425
Slot Card Deletion ........................................................................................................... 425
OPB3 Option Card Type Reference ................................................................................ 425
OPB3 Option Card Deletion ............................................................................................ 425
4 Index .......................................................................................... 427

12 Feature Guide

Feature Guide 13
Section 1
Call Handling Features

1.1 Incoming Call Features
14 Feature Guide
1.1 Incoming Call Features
1.1.1 Incoming Trunk Call Features—SUMMARY
Description
Incoming calls via a trunk (public line) are distributed to their destination using a suitable
distribution feature.
1. Available Networking Type for Each Optional Trunk Card Type
Each trunk port of an optional trunk card can be assigned its networking type: Public,
Private, or VPN (Virtual Private Network).
*1: 1.26.1 TIE Line Service
*2: 1.26.2 Virtual Private Network (VPN)
Virtual Private
Network
(VPN)*2
Private
(TIE)*1
Public
(DIL/DID/
DDI/MSN)
Networking
Type
T1
E1
E&M
L-CO
G-CO
DID
TIE (E & M)
OPX (EXTN.)
DR2
E & M-C
E & M-P
E & M-C
E & M-P
CO
EXTN.
Q-SIG-Master
Q-SIG-Slave
LCOT
Trunk
Card
Type
Note: : Enable (default), : Enable, : Disable
BRI/PRI
IP-GW
Channel Type

1.1 Incoming Call Features
Feature Guide 15
2. Distribution Feature
One of the following features can be assigned to each trunk port:
3. Destination Change with the Caller’s Identification Number
The Calling Line Identification (CLI) Distribution feature works in conjunction with the DIL/
DID/DDI/MSN features
4. Available Distribution Feature for Each Optional Trunk Card Type
Feature Description Details in
Direct In Line
(DIL)
Directs a call to a preprogrammed single
destination (e.g., Operator).
•Direct In Line
(DIL)
Direct Inward
Dialling (DID)
Directs a call with a DID number from a DID
line to a preprogrammed destination.
•Direct Inward
Dialling (DID)/
Direct Dialling
Inward (DDI)
Direct Dialling
Inward (DDI)
Directs a call with a DDI number from an ISDN
line to a preprogrammed destination.
Multiple
Subscriber
Number (MSN)
Ringing Service
Directs a call with an MSN from an ISDN line to
a preprogrammed destination.
•Multiple
Subscriber
Number (MSN)
Ringing Service
Feature Description Details in
Calling Line
Identification
(CLI) Distribution
Directs a call to a CLI destination if the caller’s
identification number has been assigned to the
Caller ID Table.
•Calling Line
Identification
(CLI) Distribution
MSN DDIDIDDIL
Feature
T1
E1
E&M
L-CO
G-CO
DID
TIE (E & M)
DR2
E & M-C
E & M-P
E & M-C
E & M-P
CO
CO
LCOT
BRI
PRI
Trunk
Card
Type
Note: : Enable (default), : Enable, : Disable
Channel Type

1.1 Incoming Call Features
16 Feature Guide
5. Available Destination
6. Intercept Routing
After distribution, the following features may be required.
7. Call Blocking Feature
Destination Availability
Wired Extension (PT/SLT/ISDN Extension/T1-OPX)
Digital Wireless Extension (DWX)
Incoming Call Distribution Group
DWX Ring Group
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analogue/ISDN Remote Maintenance
Idle Trunk Access no. + Phone no.
Trunk Group Access no. + Phone no.
Other PBX Extension (TIE with no PBX Code)
Other PBX Extension (TIE with PBX Code)
Feature Description Details in
Intercept
Routing
No Answer
(IRNA)
If a called party does not answer a call within
a preprogrammed period time (Intercept
time), it is redirected to the preprogrammed
destination.
•Intercept
Routing
Busy/DND If a called party is busy or in DND mode, the
call is redirected to the preprogrammed
destination.
No
Destination
If a destination is not assigned, the call is
redirected to the operator.
•Intercept
Routing—No
Destination
Feature Description Details in
Collect Call Block Rejects collect calls via the specified trunk card.
•Collect Call
Block (only for
Brazil)

1.1 Incoming Call Features
Feature Guide 17
Direct In Line (DIL)
Description
Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each
trunk has a destination for each time mode (day/lunch/break/night).
[Method Flowchart]
A trunk call is received.
CLI works.
Yes
Yes
No
Does the call have its CLI*
information and is CLI mode enabled
for the trunk and the time mode?
No
Is the CLI destination
assigned?
The call is routed to the
DIL destination.
The call is routed to the
CLI destination.
The call is routed to the
operator (Intercept Routing
—No Destination).
Yes
Is the DIL destination of
the time mode assigned?
No
*: Calling Line Identification (CLI) Distribution:
If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID
Table, the call will not be routed to the DIL destination, but routed to the CLI destination.

1.1 Incoming Call Features
18 Feature Guide
[Programming Example of DIL Table]
The table can be programmed for each trunk.
Explanation:
If a trunk call is received from trunk 01;
In Day mode: CLI is enabled. Route to CLI destination.
In Lunch mode: CLI is disabled. Route to DIL destination, extension 100.
Trunk No. Tenant
No.*1
CLI Destination*2
Day Lunch Break Night Day Lunch Break Night
01 1 Enable Disable Enable Disable 101 100 101 100
02 1 Enable Disable Disable Disable 102 100 102 100
: : ::::::::
*1: The time mode (day/lunch/break/night) of the programmed tenant is applied to the trunk.
*2: DIL 1:1 Destination

1.1 Incoming Call Features
Feature Guide 19
Direct Inward Dialling (DID)/Direct Dialling Inward (DDI)
Description
Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed
destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/
night). DID and DDI are programmed the same way. The difference between DID and DDI is
as follows:
Feature Description Hardware
Requirement
Direct Inward Dialling
(DID)
DID number is received using a DID line. E1 or T1 Card
Direct Dialling Inward
(DDI)
DDI number is received using an ISDN
line. Point-to-point must be selected for the
ISDN configuration ( BRI Configuration).
BRI or PRI Card

1.1 Incoming Call Features
20 Feature Guide
[Method Flowchart]
CLI works.
Yes
Yes
No
Does the call have its CLI*
information and is CLI mode
enabled for the time mode?
No
Is the CLI destination assigned?
The call is routed to the
DID/DDI destination.
The call is routed to the
CLI destination.
No
Yes
Is the DID/DDI number found in
the DID/DDI table?
Yes
Is the DID/DDI destination
for the time mode assigned?
No
The call is routed to the
operator (Intercept
Routing—No Destination).
*: Calling Line Identification (CLI) Distribution:
If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID
Table, the call will not be routed to the DID/DDI destination, but routed to the CLI destination.
The call is routed to the
operator (Intercept
Routing—No Destination).
A trunk call is received.