Panasonic The Cleansing Brush Micro-foam 3-in-1 User manual

Operating Instructions
(Household) The Cleansing Brush Micro-foam 3-in-1
Model No. EH-XC10
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Contents
Safety precautions..................... 6
Parts identication ����������������������������10
Charging���������������������������������������������11
Before use������������������������������������������12
How to use �����������������������������������������13
Cleaning ���������������������������������������������16
Troubleshooting ��������������������������������18
Battery life������������������������������������������20
Removing the built‑in rechargeable
battery�������������������������������������������������20
Specications ������������������������������������21
Thank you for purchasing this Panasonic product.
Before operating this unit, please read these instructions completely and save them for future use.
Operating Instructions
(Household) The Cleansing Brush Micro-foam 3-in-1
Model No. EH-XC10

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English
Warning
•This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
•The supply cord cannot be replaced. If the cord is
damaged, the AC adaptor should be scrapped.
•Do not use anything other than the supplied AC adaptor
for any purpose.
Also, do not use any other product with the supplied AC
adaptor. (See page 10.)

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English
•The following symbol indicates that a specific detachable
power supply unit is required for connecting the electrical
appliance to the supply mains. The type reference of
power supply unit is marked near the symbol.

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English
Safety precautions
To reduce the risk of injury, loss of life, electric shock, fire, and
damage to property, always observe the following safety
precautions.
Explanation of symbols
The following symbols are used to classify and describe the level
of hazard, injury, and property damage caused when the
denotation is disregarded and improper use is performed.
DANGER Denotes a potential
hazard that will result in
serious injury or death.
WARNING Denotes a potential
hazard that could result in
serious injury or death.
CAUTION Denotes a hazard that
could result in minor injury
or property damage.
The following symbols are used to classify and describe the type
of instructions to be observed.
This symbol is used to alert users to a specific operating
procedure that must not be performed.
This symbol is used to alert users to a specific operating
procedure that must be followed in order to operate the
unit safely.
WARNING
►To prevent skin or health problems
Do not use this appliance in the following body areas
or following cases.
·When you do not feel well
·After drinking alcohol or taking medicine, or when you
are very tired
·Areas with skin damage, eczema or swelling
·Areas with skin inflammation, severe sunburn or other
skin abnormality
·Body areas where epilation was performed on the same day
·Body areas where cosmetic surgery has been performed
- Doing so may cause problems with the skin or body.
Do not use the soft brush and pore focus brush
around the eyes.
- Doing so may cause injury to the eyes.
The following persons should consult own physician
before using this appliance:
·Persons with neurological disorders of the face
·Persons who have metal, silicone, or plastic implants in
their face due to bone fractures or plastic surgery
·Persons who cannot sense heat
- Failure to do so may cause accidents or problems.
·Persons with allergic diathesis
·Persons with skin diseases or atopic dermatitis
-
Failure to do so may cause problems with the skin or body.
·Menstruating or pregnant women, or within one month
of childbirth
- Failure to do so may cause skin problems due to natural
hormonal changes.

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WARNING
If you feel pain on your skin or other parts of your
body, immediately stop using this appliance.
- Failure to cease use may cause problems with the skin
or body.
►Power supply
Do not connect or disconnect the adaptor to a
household outlet with a wet hand.
- Doing so may cause electric shock or injury.
Do not immerse the AC adaptor in water or wash it
with water.
Do not place the AC adaptor over or near water filled
sink or bathtub.
Never use the appliance if the AC adaptor is damaged
or if the power plug fits loosely in a household outlet.
Do not damage or modify, or forcefully bend, pull, or
twist the cord. Also, do not place anything heavy on or
pinch the cord.
- Doing so may cause electric shock or fire due to a short
circuit.
Do not use in a way exceeding the rating of the
household outlet or the wiring.
- Exceeding the rating by connecting too many plugs to
one household outlet may cause fire due to overheating.
Always ensure the appliance is operated on an
electric power source matched to the rated voltage
indicated on the AC adaptor.
Fully insert the adaptor or appliance plug.
- Failure to do so may cause fire or electric shock.
Always unplug the adaptor from a household outlet
when cleaning.
- Failure to do so may cause electric shock or injury.
Regularly clean the power plug and the appliance plug
to prevent dust from accumulating.
- Failure to do so may cause fire due to insulation failure
caused by humidity.
Disconnect the adaptor and wipe with a dry cloth.
►Product information
This product has a built-in rechargeable battery. Do
not throw into flame or heat. Do not charge, use, or
leave in high temperatures.
- Doing so may cause overheating, ignition, or explosion.
Do not store within the reach of children or infants. Do
not let them use it.
- Doing so may cause an accident or injury.
Never disassemble except when disposing of the product.
- Doing so may cause fire, electric shock, or injury.
Do not modify or repair.
- Doing so may cause fire, electric shock, or injury.
Contact an authorized service centre for repair (battery
change etc).

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WARNING
►In case of an abnormality or malfunction
Immediately stop using and remove the adaptor if
there is an abnormality or malfunction.
- Using it in such conditions may cause fire, electric shock,
or injury.
<Abnormality or malfunction examples>
• The main unit, adaptor or cord is deformed or
abnormally hot.
•
The main unit, adaptor or cord has a burning smell.
• There is abnormal sound during use or charging of
the main unit, adaptor or cord.
- Immediately request inspection or repair at an authorized
service centre.
CAUTION
►Power supply
Do not allow metal objects or trash to adhere to the
power plug or the appliance plug.
-
Doing so may cause electric shock or fire due to a short circuit.
Do not wrap the cord around the adaptor when
storing.
- Doing so may cause the wire in the cord to break with
the load, and may cause fire due to a short circuit.
Disconnect the adaptor or the appliance plug by
holding onto the adaptor or the appliance plug instead
of the cord.
- Failure to do so may cause electric shock or injury.
Disconnect the adaptor from the household outlet
when not charging.
- Failure to do so may cause electric shock or fire due to
electrical leakage resulting from insulation deterioration.
►Additional precautions
Do not drop or subject to shock.
- Doing so may cause injury.
Do not use the soap with a scrub or with peeling effect.
- Doing so may cause skin damage, color stains or other
skin issue.

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CAUTION
Do not use the appliance in the following ways:
·Press strongly against the skin.
·Use continuously for an extended period on the same area.
·Sharing with your family or others
- Doing so may cause injury to the skin, infection,
inflammation, bleeding, burns, pigmentation or other
issue, or worsening of these symptoms.
Check for cracks, faults, deformations or other
damage prior to use.
- Failure to do so may cause injury to the skin.
Use only to care for the face, chest and neckline
(excluding throat).
-
Failure to do so may cause injury or inflammation of the skin.
Handling of the removed battery when disposing
DANGER
The rechargeable battery is exclusively for use with this
appliance. Do not use the battery with other products.
Do not charge the battery after it has been removed from
the product.
• Do not throw into fire or apply heat.
• Do not hit, disassemble, modify, or puncture with a nail.
• Do not let the positive and negative terminals of the battery
get in contact with each other through metallic objects.
• Do not carry or store the battery together with metallic
jewelry such as necklaces and hairpins.
• Do not use or leave the battery where it will be exposed
to high temperatures, such as under direct sunlight or
near other sources of heat.
• Do not peel off the battery casing or outer wrap.
- Doing so may cause overheating, ignition, or explosion.
WARNING
After removing the rechargeable battery, do not keep
it within reach of children and infants.
- The battery will harm the body if accidentally swallowed.
If this happens, consult a physician immediately.

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WARNING
If the battery fluid leaks out, do not touch the battery
with your bare hands.
- The battery fluid may cause blindness if it comes in
contact with your eyes.
Do not rub your eyes. Wash immediately with clean water
and consult a physician.
- The battery fluid may cause inflammation or injury if it
comes in contact with the skin or clothes.
Wash it off thoroughly with clean water and consult a
physician.
Parts identification



  












 




Back
ASoft brush
BPore focus brush
1Silicone part
CMain body
2Foam dispenser
3Charging indication/
notification lamp
4Warming make-up
removal plate
5Facial cleanser
compartment
6Facial cleanser
compartment cover
7Socket
8Socket cover
DDisplay panel
9Facial cleanse mode
indicator
:Facial cleanse switch
(BRUSH)
;Warming make-up
removal switch (WARM)
<Warming make-up
removal mode indicator
EStand
FMeasuring cap
GAC adaptor (RE7-87)
(The shape of the AC
adaptor differs depending
on the area.)
=Adaptor
>Power plug
?Cord
@Appliance plug
Notes
• You can store the brush and
measuring cap on the stand.
• The measuring cap can be
attached to the main body. (Use
this for storage of the appliance.)

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Charging
1
1Open the socket cover and
insert the appliance plug into
the socket.
• Wipe off any water in the socket.
2
2Set the main body on the stand.
3
3Plug in the adaptor into a
household outlet.
4
4Check that the charging
indication/notification lamp
glows.
The charging indication/notification
lamp glows (red).
While charging After charging is
completed
Red light glows. Red light goes off.
• Charging is completed in about 2 hours.
• The charging time may differ with the charging capacity.
<To check if charging is completed>
If you remove and reinsert the appliance plug while
charging, the charging indication/notification lamp glows
and turns off after approximately 5 seconds.
5
5After charging is complete, unplug the adaptor
from the household outlet and unplug the
appliance plug from the main body.
(for safety and to reduce energy usage)
• There will be no problems with the main body even if it is
charged for 2 hours or more.

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Charging precautions
The charging time may differ when the appliance is being used
for the first time, or if it has not been used for six months or
more. The charging indication/notification lamp may not glow
during the first few minutes after starting to charge the appliance.
Allow the appliance to continue to charge and the charging
status lamp will illuminate shortly.
• After charging for approximately 2 hours, the appliance can be
used for approximately 1 week. (per typical usage scenario:
7 repetitions of warming make-up removal, 7 repetitions of
brush cleansing, and 2 repetitions of pore-targeted cleansing)
• Recommended ambient temperature for charging is
15 °C – 35 °C. Charging may not be possible outside of the
recommended temperature range.
• If there is crackling noise on the radio or other devices while
charging, plug the AC adaptor to another outlet to avoid the
interference.
►Charging indication/notification lamp is flashing
Charging notification
Once per second
• The battery level is low.
Charge the appliance.
Abnormal charging
Twice per second
•
Charge the appliance within the
recommended ambient temperature
range (15 °C – 35 °C).
Please consult with the store where
purchased or a service centre
authorized by Panasonic for repair if
this happens repeatedly.
Before use
• Read the following information on the recommended usage
frequency for best skin care results.
Warming make-up removal 3 minutes once per day
Brush cleansing 1 minute once per day
Pore-targeted cleansing
1 minute twice per week
(Optional) Exfoliation 1 minute once per week
Excessive use will have an adverse effect on the skin.
Please adjust the number of times used and usage time
depending on the appearance of your skin.
• Please remove accessories (necklaces, earrings, etc.) before
use as they may get caught during use.
• Tie hair or use a hairband or similar item to secure hair so that
it does not get caught during use.
Q&A
Question Answer
Can I use the appliance
while taking a bath?
You can use the appliance while
taking a bath with device
unplugged.
What facial cleansers
can be used with this
appliance?
You can use any cream, gel, or
liquid foaming facial cleanser. (Do
not use handmade facial
cleansers, facial cleansers
containing coarse materials for
scrubbing, or those used for
exfoliation.)

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Question Answer
What make-up removers
can be used with this
appliance?
You can use whichever oil-, gel-,
and cream-based type of make-up
remover that works for your skin.
(Do not use make-up removers
containing coarse materials for
scrubbing or those used for
exfoliation.)
How often does the soft
brush need replacing?
Approximately every 3 months if
used once per day.
How often does the pore
focus brush need
replacing?
Approximately every 6 months if
used twice per week.
How many times per day
can I use the appliance?
You can use the warming make-
up removal and brush cleansing
modes once per day. Use the
pore-targeted cleansing mode
twice per week.
Is it OK if the inside of the
socket cover gets wet?
The socket is waterproof for
normal usage. Before charging,
however, wipe off any water in
the socket.
Can I also use this on my
neck?
You can use the soft brush for
1 minute once per week.
Will the battery
deteriorate if not used for
an extended period of
time?
The battery will deteriorate if not
used for over 6 months, so make
sure to perform a full charge at
least once every 6 months.
How to use
• Make sure the warming make-up removal plate is not cracked
or dirty before use.
•
The appliance will not operate when connected to the AC
adaptor. The AC adaptor is used only for charging the appliance.
Warming make-up removal
The warming make-up removal plate loosens and easily
removes make-up.
1
1Press the warming make-up removal switch and
select the desired temperature.
Warming make-up removal plate temperature options
Low ( ): approx. 43 °C
High ( ): approx. 48 °C
•
Pressing the warming make-up removal switch cycles
through the “Power OFF” “Low ( )” “High ( )” options.
• The temperature is always set to “Low ( )” when the power
is turned on.
• It is recommended to use the appliance at the “Low ( )”
setting when first beginning use.
Notes
• The warming make-up removal mode indicator flashes
while warming up.
• It takes approximately 30 seconds for the appliance to
reach its usable temperature. (Assuming a room
temperature of 25 °C)
• The warming make-up removal plate temperature varies
depending on the usage environment.
•
The set temperature may not be reached if the ambient
temperature is below 15 °C.

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2
2Apply make-up remover (See page 13.) to your
forehead, chin, and both cheeks.
• You can also use the appliance with make-up remover
applied directly to the warming make-up removal plate.
3
3Once the warming make-up removal mode
indicator starts glowing, apply the warming
make-up removal plate to your skin and begin to
move it around your face.
• Lightly apply the warming make-up
removal plate to your skin and glide
around your face in a circular motion
from the inside out.
Leave areas with heavy make-up
such as around eyes as the last step
to prevent the make-up from
spreading.
Be particularly gentle when using the
appliance around the eyes.
Do not try to force the warming
make-up removal plate into hard-to-
reach areas. Use your hands to apply
make-up remover to these areas.
4
4After the make-up remover has loosened the
make-up, press the warming make-up removal
switch to turn off the power.
• Make sure to clean the appliance with a tissue or wash
with water after every use. (See page 16.)
• The appliance will turn off automatically approximately
3 minutes after the warming make-up removal mode
indicator begins glowing.
Brush cleansing
Remove dead skin and dirt from pores with the gentle fine brush
and microfoam.
If you are still wearing make-up, rst remove the make-up using
the warming make-up removal mode or remove eye make-up
with your hands.
1
1Attach the soft brush by pressing
it until it clicks into place.
2
2Open the facial cleanser
compartment and add facial
cleanser. (See page 12.)
Add the recommended amount as
indicated on your facial cleanser product
(the amount you normally use).
3
3Fill the measuring cap with
water (approximately 4 mL)
and pour into the centre of
the brush.
4 mL
Notes
• Use a foaming facial cleanser.
•
Depending on the type of facial cleanser
(sticky facial cleansers, etc.) or the
amount used, the facial cleanser may not
mix properly and clog the appliance. In
rare cases, power to the appliance may
be interrupted. (See page 18.)

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English
• The quality of foam varies depending on the type of facial
cleanser. Adjust to the recommended amount as indicated on
your facial cleanser product, or adjust the amount of water.
• Do not add anything other than facial cleanser into this
appliance. (Doing so may cause malfunction.)
• If you are using a non-foaming type facial cleanser,
moisten the brush and your face with water and apply the
facial cleanser directly onto your skin.
• Please pour liquid facial cleansers and the like into the
center of the brush. (Facial cleanser may come out from
the holes on the front side of the main body when you
pour it from the facial cleanser compartment.)
4
4
Press the facial cleanse switch and select a mode.
Foam starts to dispense approximately 5 seconds after
turning on the appliance.
• Pressing the facial cleanse switch cycles through the
“Power OFF” “Normal ( )” “Soft ( )” options.
• The mode is always set to “Normal ( )” when the power
is turned on.
• Wash off any excess facial cleanser on your hands.
• Add more water if the amount of foam is insufficient.
5
5Wash your face.
• Do not apply the appliance to the same area for extended
periods of time.
• Wash your face in 3 sections as illustrated in the following
diagram for approximately 20 seconds per section.
• You can use this appliance on your neck and upper chest,
but do not apply it to your throat.
• The appliance may not operate in an ambient temperature
lower than approximately 5 °C.
Notification timer feature
Notifies you of the recommended cleansing time by
pulsing every 20 seconds.


Do not press the bristles of the soft
brush into your skin. Lightly apply the
brush to your skin so that the bristles
just touch the skin and then wash your
face in a circular motion.
If you feel irritation even if you are not
pressing the brush into the skin, stop
using the brush.
• Do not use the brush close to your
eyes.
6
6After you have finished washing your face, press
the facial cleanse switch to turn off the power.
• Make sure to wash the appliance after use.
(See page 16.)
• The power will be automatically turned off approximately
1 minute after the power is turned on.
Note
• Please follow the same steps for the optional normal brush and
exfoliating brush. (See page 17.)

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Pore-targeted cleansing
We recommend this option for rough or clogged areas such as
the nose and chin. After completing the brush cleansing process,
continue to use this option while the foam is still on your skin.
1
1Attach the pore focus brush.
2
2Press the facial cleanse switch and
select a mode.
• Wash off any excess facial cleanser on your
hands.
3
3Wash your face.
 

Do not press the bristles of the pore
focus brush into your skin. Lightly
apply the brush to your skin so that
the bristles just touch the skin and
then wash your face in a circular
motion.
• Wash your nose and chin (1– 3) for approximately 20
seconds each.
(Notification timer feature (See page 15.))
• Do not use the brush around your eyes.
• Do not apply the appliance to the same area for extended
periods of time.
•
The appliance may stop automatically for its own protection
if the foam inside it is too thick. Please rinse the inside of
the appliance lightly before using the pore focus brush.
4
4After you have finished washing your face, press
the facial cleanse switch to turn off the power.
• Make sure to wash the appliance after use.
• The power will be automatically turned off approximately
1 minute after the power is turned on.
Cleaning
1
1Rinse foam off the brush with water and then
remove.
2
2Open the facial cleanser
compartment cover, begin
pouring water into the foam
dispenser, and then press the
facial cleanse switch to rinse.
• If a significant amount of facial
cleanser remains, the power may
turn off a few seconds after pressing
the facial cleanse switch or may not
operate smoothly. In such cases, use
warm water to clean and remove the
excess cleanser.
3
3
Press the facial cleanse switch to turn off the power.

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4
4Rinse off all residue.
Clean the facial cleanser compartment thoroughly as facial
cleanser tends to accumulate in this area.
•
If you become concerned about dirt accumulating in the
brush, apply facial cleanser to the brush and wash it by hand.
• Do not forcefully pull the silicone part of the pore focus
brush.
Please reattach the silicone part if it becomes detached.
5
5Shake the main body to remove excess water.
6
6Lightly wipe with a towel or
similar and place on the stand
to dry.
• Leave the facial cleanser
compartment cover open to dry.
•
Place the brush and measuring cap
at the rear of the stand.
• After cleaning, store in a location
with low humidity. (Storing the
appliance in an enclosed shower or
bath may cause condensation and
rust to develop inside the main body
leading to failure.)
►Replacement accessories
Replacement accessories are available at your dealer or Service
Centre.
Soft brush
For normal to sensitive skin / Gentle cleansing EH-2S01
Pore focus brush
For oily and pored skin / Pore-targeted cleansing EH-2S02
Normal brush
For normal to oily skin / Firm cleansing EH-2S03
Exfoliating brush
For all skin types / Soft facial exfoliation EH-2S04

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English
Troubleshooting
Problem Possible cause Action
The power does not turn on. The appliance has not been charged. Charge the appliance.
(See page 11.)
The AC adaptor is connected. Disconnect the AC adaptor before use.
The power turns off during use.
There is no power remaining in the battery. Charge the appliance.
(See page 11.)
Appliance is clogged with facial cleanser. Use warm water to clean and remove
the cleanser.
Too much facial cleanser or sticky facial
cleanser or other inappropriate cleanser has
been used.
Clean and remove the cleanser and
then try reducing the amount of facial
cleanser.
The appliance automatically turns off
approximately 3 minutes after using the
warming make-up removal mode and
approximately 1 minute after using the brush
cleansing or pore-targeted cleansing modes.
The appliance stops every 20 seconds when
using to wash your face. (See page 15.)
The charging indication/notification
lamp turns off.
This lamp turns off after charging is complete.
(See page 11.)
The charging indication/notification
lamp does not glow.
The adaptor is not inserted into the household
outlet correctly.
Correctly insert the adaptor into the
household outlet.
The appliance plug is not firmly inserted into
the socket.
Firmly insert the appliance plug into
the socket.
The appliance can only be used for a
few minutes after charging.
The battery has reached the end of its life.
(approximately 3 years) (See page 20.)
Contact an authorized service center for
repair.

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English
Problem Possible cause Action
Using the soft brush does not remove
my make-up.
You did not remove make-up before using the
soft brush, or you are using facial cleanser
that does not remove make-up well.
If you are still wearing make-up, first
remove the make-up using the
warming make-up removal mode or
remove eye make-up with your hands.
Using a facial cleanser designed to
remove make-up is also more
effective when using the soft brush.
The quality or quantity of foam is poor.
There is too much or too little water. Use the measuring cap to fill the
correct amount of water.
There is too much or too little facial cleanser. Adjust the amount of facial cleanser.
You are using a facial cleanser that does not
foam well when using the recommended amount.
Check the type of facial cleanser
used. (See page 12.)
The warming make-up removal plate
does not warm.
The appliance is being used in an ambient
temperature approximately lower than 15 °C.
Use the appliance in an ambient
temperature approximately 15 °C or
higher.
If you use the pore focus brush after
brush cleansing, the rotation will be
slow.
Too much foam has accumulated in the facial
cleanser compartment.
Rinse the facial cleanser compartment
with water. (See page 16.)
Water or foam come out around the
facial cleanser compartment, main
body holes or gaps.
• Too much water
• Too little facial cleanser
• The main body was not dried after washing
with water.
Please adjust the mixture, such as
reducing the amount of water or
increasing the amount of facial
cleanser. (See page 15.)
In addition, dry the main body
thoroughly after washing with water.
(See page 17.)
The main body has gaps in order to allow air
in to create bubbles. This means that water
and bubbles may come out. There is no
problem with waterproofness.
If the problems still cannot be solved, contact the store where you purchased the unit or a service centre authorized by Panasonic for repair.

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English
• Perform steps 1to 4and lift the battery, and then remove it.
• Take care not to short circuit the positive and negative terminals
of the removed battery, and insulate the terminals by applying
tape to them.




For environmental protection and recycling of materials
This appliance contains a Li-ion battery.
Please make sure that the battery is disposed of at an officially
assigned location, if there is one in your country.
Battery life
Approximately 3 years.
If the operating time is significantly shorter even after a full
charge, the battery has reached the end of its life.
(The battery life may change due to usage and storage conditions.)
The battery in this appliance is not intended to be replaced by
consumers. Have the battery replaced by an authorized service
centre.
Removing the built-in rechargeable battery
Remove the built-in rechargeable battery before disposing
of the appliance.
Please make sure that the battery is disposed of at an officially
designated location if there is one.
This figure must only be used when disposing of the appliance,
and must not be used to repair it. If you dismantle the appliance
yourself, it will no longer be waterproof, which may cause it to
malfunction.
• Remove the appliance from the AC adaptor.
• Use the battery until it fully discharges if there is any charge
remaining.