Panasonic KX-TD612E User manual

Model No. KX-TD612E
Digital Super Hybrid System
User Manual
Version 3
Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612.
Please read this manual before connecting the Digital Super Hybrid System and save
this manual for future reference.

2User Manual
Thank you for purchasing a Panasonic Digital Super Hybrid System.
1.3.1 Connection Example 1.4.1 Adding Another Telephone in Parallel
Page 31 Consult your dealer
2.8.5 Automatic Selection of Calling/Connected
Line Identification Presentation (CLIP/COLP) 2.6.1 Built-in Voice Message
Telephones
This system can connect digital Panasonic
digital proprietary telephones. Single line
devices such as a single line
telephone, facsimile, cordless
telephone, voice processing
system, etc. can also be
connected.
EXtra Device Port (XDP)
This system can double the extension capacity
by connecting a digital proprietary telephone
and a single line telephone. The digital
proprietary telephone can share the extension
with another single line telephone.
Furthermore, you can connect
a Panasonic digital proprietary
telephone and a single line
telephone to one jack and use
them as individual extensions.
This system chooses the most cost-effective
carrier based on the outside number dialled
and the time called.
Saves on telephone charges
(Least Cost Routing)
B
A
This system can record or print out call
information: date, time, extension no., dialled
no., duration, etc.
Date
24/06/00
24/06/00
Time
10:03
11:07
Ext
123
223
• • • • • • •
• • • • • • •
• • • • • • •
Call Record
(Station Message Detail Recording)
This system provides you to let the calling/
called party know your CO line number or
the extension number assigned by the system
programming.
Automatic Selection
of CLIP/COLP
0123456789012345
You can forward incoming calls to your
personal message box to let callers leave their
voice message when you cannot answer the
phone.
Built-in Voice Message
Hello, this
is 204. Please
leave your
message.

User Manual 3
Note
• This product is designed to interwork with the:
– pan-European Integrated Services Digital Network (ISDN) using ISDN basic access.
– Public Switched Telephone Network (PSTN) of U.K..
• We, Kyushu Matsushita Electric Co., Ltd. of Matsushita Electric Industrial Co., Ltd./Panasonic
Testing Centre (Europe) GmbH, declare that this equipment is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
If you want to get a copy of the original Declaration of Conformity of our products which relates to
the R&TTE, please contact to our web address:
http://doc.panasonic-tc.de
• In this manual, the two-letter suffix of each model number is omitted.
IMPORTANT
If there is something unclear in this manual, please consult your dealer.

Important Information
4User Manual
Important Information
WARNING
THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.
WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING
ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS
UNIT TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER
CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER
FIRST.
THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN
INSTALLED ACCORDING TO REGULATIONS.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT
THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY
ACCESSIBLE.
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE.
Static sensitive devices are used. To protect
printed circuit boards from static electricity, do
not touch connectors indicated to the right. To
discharge body static, touch ground or wear a
grounding strap.
Warning: Static sensitive connectors

Important Information
User Manual 5
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a
remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
The following icons are used frequently in this manual.
Notice
•The Digital Proprietary Telephone is abbreviated as "DPT".
•The Single Line Telephone is abbreviated as "SLT".
•"Console" is a generic designation for Digital DSS Console (KX-T7240/KX-T7440) and Digital
Attendant Console (KX-T7441).
ConditionsHints
!!
!!

Attention
6User Manual
Attention
•Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the unit.
•This unit should be kept free of dust, moisture, high temperature (more than 40 °C) and vibration,
and should not be exposed to direct sunlight.
•Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
•If there is any trouble, disconnect the unit from the telephone line. If you have an ISDN line, plug
an ISDN telephone directly into it; if you have an analogue CO line, plug a regular telephone
directly into it. If the telephone operates properly, do not reconnect the unit to the line until the
trouble has been repaired. If the telephone does not operate properly, chances are that the trouble
is in the telephone system, and not in the unit.
•Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.
The serial number of this product may be found on the label affixed to the unit. You
should note the model number and the serial number of this unit in the space provided
and retain this manual as a permanent record of your purchase, to aid in identification in
the event of theft.
MODEL NO.:
SERIAL NO.:
DATE OFPURCHASE
NAME OFDEALER
DEALER’SADDRESS
DEALER’STEL. NO.
For your future reference

Table of Contents
User Manual 7
Table of Contents
1Overview
1.1 Capacity ...................................................................................................................12
1.1.1 Capacity............................................................................................................................... 12
1.2 Names and Locations.............................................................................................13
1.2.1 Names and Locations .......................................................................................................... 13
1.3 Connection Example...............................................................................................16
1.3.1 Connection Example............................................................................................................ 16
1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] ).....................17
1.4.1 Adding Another Telephone in Parallel.................................................................................. 17
1.5 Restarting the System ............................................................................................19
1.5.1 Restarting the System.......................................................................................................... 19
2 Operation
2.1 Before Operating the Telephones..........................................................................22
2.1.1 Before Operating the Telephones........................................................................................ 22
2.1.2 For ISDN Extension Users...................................................................................................28
2.2 Making Calls ............................................................................................................29
2.2.1 Basic Calling ........................................................................................................................ 29
2.2.2 Easy Dialling ........................................................................................................................ 32
2.2.3 Redial................................................................................................................................... 37
2.2.4 When the Dialled Line is Busy or There is No Answer......................................................... 39
2.2.5 Calling without Restrictions.................................................................................................. 47
2.2.6 Changing the Mode.............................................................................................................. 49
2.2.7 Integrated Services Digital Network (ISDN) Service Access ............................................... 51
2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]).............. 53
2.3 Receiving Calls........................................................................................................60
2.3.1 Answering Calls ................................................................................................................... 60
2.3.2 Answering Hands-free (Hands-free Answerback)................................................................ 62
2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)............................................ 63
2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]).............. 65
2.3.5 Deflecting a Call (Call Deflection) ........................................................................................67
2.4 During a Conversation............................................................................................69
2.4.1 Call Duration ........................................................................................................................ 69
2.4.2 Holding a Call....................................................................................................................... 70
2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM) ............................................. 77
2.4.4 Terminal Portability (TP) for ISDN Extension....................................................................... 78
2.4.5 Talking to Two Parties Alternately (Call Splitting) ................................................................ 79
2.4.6 Transferring a Call................................................................................................................ 80
2.4.7 Answering a Call Waiting ..................................................................................................... 83
2.4.8 Three-party Conversation .................................................................................................... 85
2.4.9 Saving a Number (Notebook Function)................................................................................ 87
2.4.10 Mute ................................................................................................................................... 88

Table of Contents
8User Manual
2.4.11 Letting Other People Listen to the Conversation (Off-Hook Monitor).................................89
2.5 Using ISDN Additional Services ............................................................................90
2.5.1 Transferring a Call from ISDN Line to ISDN Line (ISDN Call Transfer)............................... 90
2.5.2 Multi-party Conversation through ISDN Line (ISDN Conference)........................................ 93
2.5.3 Forwarding Your Calls without Occupying Your CO Line (ISDN Call Forwarding) .............. 95
2.6 Before Leaving Your Desk .....................................................................................97
2.6.1 Built-in Voice Message......................................................................................................... 97
2.6.2 Forwarding Your Calls (Call Forwarding)........................................................................... 106
2.6.3 Forwarding Calls from a Hunting Group............................................................................. 114
2.6.4 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability) .........116
2.6.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout).......... 119
2.6.6 Leaving a Hunting Group (Log-In/Log-Out)........................................................................ 120
2.7 Making/Answering an Announcement................................................................121
2.7.1 Paging................................................................................................................................ 121
2.7.2 Paging a Person and Transferring a Call........................................................................... 125
2.7.3 Answering a Paged Announcement................................................................................... 127
2.8 Setting the Telephone According to Your Needs ..............................................129
2.8.1 Setting the Alarm (Timed Reminder).................................................................................. 129
2.8.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................... 131
2.8.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA).........133
2.8.4 Denying the Paged Announcement (Paging —DENY) ..................................................... 134
2.8.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP)......... 135
2.8.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line
Identification Restriction [CLIR])....................................................................................... 138
2.8.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line
Identification Restriction [COLR]) ..................................................................................... 139
2.8.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny)........... 140
2.8.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override
Deny)................................................................................................................................ 141
2.8.10 Turning on the Background Music ................................................................................... 142
2.8.11 Day/Night Service ............................................................................................................ 143
2.8.12 Checking the Day/Night Service Status ........................................................................... 145
2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone)..................... 146
2.8.14 Clearing the Feature Settings at Your Extension (Station Programme Clear)................. 148
2.8.15 Identifying Malicious Callers (Malicious Call Identification [MCID]).................................. 149
2.8.16 Setting the Maximum Number of Busy Extension for a Hunting Group (Busy on Busy).......... 150
2.9 Using User-supplied Equipment..........................................................................151
2.9.1 If a Doorphone/Door Opener is Connected........................................................................ 151
2.9.2 If a Host PBX is Connected................................................................................................ 155
2.9.3 If a Voice Processing System is Connected ...................................................................... 156
2.9.4 If CTI Service is Used ........................................................................................................ 163
2.9.5 If an External Relay is Connected...................................................................................... 164
2.9.6 If a Second Ringer is Connected ....................................................................................... 165
2.10 Using the Display Proprietary Telephone.........................................................166
2.10.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235
only].................................................................................................................................. 166
2.10.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] ...................... 168
2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235...............................................169
2.11 Accessing the Internet (Internet Access) .........................................................182

Table of Contents
User Manual 9
2.11.1 Accessing the Internet (Internet Access) ......................................................................... 182
3 Operator Operation
3.1 Extension Control .................................................................................................184
3.1.1 Switching Level of Service.................................................................................................184
3.1.2 Changing the Settings........................................................................................................ 186
3.2 System Control......................................................................................................187
3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurry-up Transfer).................................. 187
3.2.2 Turning on the External Background Music ....................................................................... 188
3.2.3 Recording Company Greeting Outgoing Messages........................................................... 189
3.2.4 Using the ANSWER/RELEASE Button [KX-T7441 only] ................................................... 192
3.2.5 Printing the System Working Report.................................................................................. 193
4 Customising Your Phone & System
4.1 Customising Your Phone (Station Programming) .............................................196
4.1.1 Customising Your Phone (Station Programming) .............................................................. 196
4.1.2 Initial Settings..................................................................................................................... 197
4.1.3 Customising the Buttons ....................................................................................................200
4.1.4 Charge Fee Management [Pre-assigned extension only].................................................. 204
4.2 Customising Your System....................................................................................206
4.2.1 Customising Your System.................................................................................................. 206
4.2.2 Date and Time Set (000)....................................................................................................213
4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)............................ 214
4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)............................... 216
4.2.5 Extension Number Set (003).............................................................................................. 217
4.2.6 Extension Name Set (004)................................................................................................. 218
5 Appendix
5.1 Troubleshooting....................................................................................................220
5.1.1 Troubleshooting ................................................................................................................. 220
5.2 Feature Number List .............................................................................................223
5.2.1 Feature Number List .......................................................................................................... 223
5.3 Directory ................................................................................................................228
5.3.1 Directory............................................................................................................................. 228
5.4 What is This Tone? ...............................................................................................237
5.4.1 What is This Tone? ............................................................................................................ 237
5.5 Specifications........................................................................................................241
5.5.1 Specifications..................................................................................................................... 241
6Index
Index ...............................................................................................................................243

Table of Contents
10 User Manual

Overview
User Manual 11
Section 1
Overview
This section briefly outlines your system.

Overview
12 User Manual
1.1 Capacity
1.1.1 Capacity
You can connect the following number of extensions and outside lines to your system.
* ISDN (BRI) port 2 and ISDN (BRI) port 3 can be selected to be used for a CO line or ISDN extension
line (Default : port 2 —CO line/port 3 —Extension). The maximum capacity of the system depends
on the line selection. See below.
Basic
System Module Expansion Maximum Capacity
KX-TD612
CO line (ISDN (BRI) line)
(Analogue CO Line)
Extension line
4(2)
—
12
2(1)
1
—
6(3)*
1
12
Line Selection CO Line ISDN Extension
Line
Extension
Line
3 ISDN (BRI) ports are selected for CO line 6 0 12
2 ISDN (BRI) ports are selected for CO line 4 8 12
1 ISDN (BRI) port is selected for CO line 2 16 12

Overview
User Manual 13
1.2 Names and Locations
1.2.1 Names and Locations
KX-TD612
AC Inlet
Power Switch
Power Indicator
Extension Connectors
External Music Jack
ISDN (BRI) Line Modular Jacks
Serial Interface
(RS-232C)
Paging Jack
Battery Interface
Ground
Terminal
External Equipment Connector
Serial Number
KX-TD612XX
ABC1234567

Overview
14 User Manual
A Digital Proprietary Telephone (Example: KX-T7436)
AUTO DIAL / STORE
AUTO ANSWER / MUTE
FLASH
Jog Dial
REDIAL
HOLD
SP-PHONE Microphone
Function
PROGRAM
FWD/DND
CONF
INTERCOM
MESSAGE
PAUSE
TRANSFER
Soft
Function
SHIFT
Display

Overview
User Manual 15
To open the front cover
1. Loosen the screw on the top front cover of the main unit.
The screw is attached to the front cover with springs so that it will not be lost.
2. Open the top front cover in the direction of arrow .
3. Loosen the 2 screws of the both sides of the unit.
4. Open the front cover.
To close the front cover
1. Reverse the steps above.
Top Front Cover
Screw
A
Screws
Front Cover

Overview
16 User Manual
1.3 Connection Example
1.3.1 Connection Example
This diagram shows you a connection example including optional equipment.
To ISDN (BRI) port 1 and 2 (initial)
To ISDN (BRI) port 3 (additional)
(Lightning Protectors)
3 ISDN (BRI) Lines
12 Extension lines
Door Openers
External Music Source
Amplifier Speaker
Printer or Computer
Single Line Telephone
Cordless Phone
Facsimile
Car Batteries
Second Ringer Relay
External Relay
: needs optional card.
KX-T7436
KX-T7433
KX-T7431 KX-T7440
Voice Processing System
Germantype
Doorphone
Doorphones
KX-T30865
Panasonic
Panasonic
POWER
VOICEPROCESSING SYSTEM KX-TVP50
1 Analogue CO Line (optional)

Overview
User Manual 17
1.4 Adding Another Telephone in Parallel (EXtra
Device Port [XDP] )
1.4.1 Adding Another Telephone in Parallel
A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless
telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel
connections.
•EXtra Device Port (XDP)
A digital proprietary telephone and a single line telephone
Each telephone has a different extension number and can work individually. For more information,
contact your dealer.
•Parallelled Telephone Connection
Any digital proprietary telephone and a single line telephone
These telephones share the same extension number.
To ring the single line telephone, set to ring (on) if necessary. (Refer to 2.8.13 Setting the
Parallel Connected Telephone Ringer (Parallelled Telephone) in this manual.)
Three examples of the parallel connections are shown below. System programming is required to
determine the type of connection. Consult your dealer.
Method 1
2-conductor wiring cord
Connect pins “A”and “B”.
Digital Proprietary TelephoneSingle Line Telephone
4-conductor wiring cord
Connect pins “A”, “B”, “H”and “L”.
<Back of the KX-T7400 Series DPTs>
<Back of the KX-T7200 Series DPTs>
To system To single line telephone
To single line telephone
To system
Note: Ensure the cords are inserted in the
grooves to prevent damage to the
connectors, for both wall mounting and
desktop positioning.

Overview
18 User Manual
Method 2
Method 3
Modular
Socket
2-conductor wiring cord
Connect pins “A”and “B”.
Digital Proprietary Telephone Single Line Telephone
4-conductor wiring cord
Connect pins “H”and “L”only.
(“A”and “B”are not required.)
Modular
Socket
Double Modular Socket
2-conductor wiring cord
Connect pins “A”and “B”.
Digital Proprietary Telephone Single Line Telephone
4-conductor wiring cord
For a digital proprietary telephone:
Connect pins “H”and “L”only.
(“A”and “B”are not required.)
Distribution
Frame

Overview
User Manual 19
1.5 Restarting the System
1.5.1 Restarting the System
After starting the system, if it does not operate properly, restart. Only the following will be cleared.
If your system does not operate properly, consult your dealer.
•Automatic Callback Busy (Camp-On) is cleared.
•Calls in system parking zones are cleared.
•Calls on Hold are terminated.
•Calls in progress are terminated.
•Calls on Exclusive Hold are cleared.
Using the Power Switch
1. Turn the power switch "OFF" once, and then turn it "ON".
Power Switch

Overview
20 User Manual