Panasonic Easa-Phone VA-30910 User manual

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Operating I
Instructions
: Easa-Phone’”
’ Key Telephone System
VA-309/VA-824
MODEL VA-309 10
VA-8241 0
VA-30920
VA-12020
VA-12021
VA-12022
VA- 12022-B
VA-30940
VA-30941
VA-30942
VA-30965
VA-30960
VA-20861
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Before operating this unit, please read these instructions completely. \

Thank you for purchasing the Panasonic Easa-Phone VA-309/824, Key Telephone System.
*This system is equipped with the Hearing Aid device installed within the handset receiver.
*Each outside(CO/PBX) line can be individually programmed for either tone dialing or rotary pulse dialing.
*All the keys on this unit are the non-lock type.
Notification to your local telephone company
Before connecting or disconnecting telephone lines, call the telephone company and inform them of the
following:
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Telephone numbers I COL2: COL 6: I
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Model number Panasonic VA-309/VA-824
FCC registration number for VA-309 KSU at factorv ACK8GR16979-KF-E
VA-309 KSU for modify ACK8GR19152-MF-E
FCC registration number for VA-824 KSU at factory ACK8GR19274-K F-E
VA-824 KSU for modify I ACK8GR-19273-MF-E I
Facility interface code
Service order code
Rinqer equivalence
02LS2
9.OF
0.4B
Required network interface jack USOC RJl 1W, RJl 1C,
The FCC registration number will be found on the key service unit.
This unit must not be connected to a coin operated line.
If you are on a party line, check with your local telephone company.
Notice
TO assure the safe use of your telephone, please observe the following guide lines for installation and use.
*This product is an electrical device and can be hazardous if immersed in water.
To avoid the risk of electrical shock, do not use this unit while in the bathtub, shower, or when wet.
If you accidentally drop the unit into water,_unplug it first, then retrieve it by pulling it by the cord.
*Do not use the telephone near sources of electric “noise” such as fluorescent lamps, air conditioner,
washing machine, TV sets or radios.
*The telephone should not be exposed to heat sources, direct sunlight, extreme temperatures, moisture,
strong vibrations, greasy of dusty environments.
*Never attempt to insert wires, pins, of similar objects in the vents or openings of the telephone.
*Never clean the telephone with benzene, paint thinner or other solvent materials.
Wipe with a soft cloth to clean.
*Do not change the unit installation location without consulting the dealer/installer.
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TABLE OF CONTENTS
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Names and Functions.. ...................................................................................
Symbols.. 4 ...................................................................................................... .3
OUTSIDE CALLS
Making Calls
Manual dial
Redial......................................
.......................................................................................................................................................................
y
Save dial.. ................................................................................................... .3
One touch speed dial.. ................................................................................ .9
System speed dial.. ................................................................................... .11
Answering Calls
Answer ...................................................................................................... t 3
Hold.. ........................................................................................................ 13
Transfer.. .................................................................................................. .t4
Conference.. ............................................................................................ .f5
Three-party conference..
........................................................................ .15
Privacy release ....................................................................................... .A5
INTERCOM CALLS
Making Calls
voice call .................................................................................................... 16
Tone call..
.................................................................................................. 16
operator call.. ............................................................................................ .16
Paging
Zone paging ............................................................................................. .17
All zone paging .......................................................................................... 17
Answering Calls
Answering with handset ................................................................ .:........... .t3
Hands-free arswer back..
............................................................................ .A8
Call pick-up .................................................................................................
18
Paging ....................................................................................................... 19
Hold.. ......................................................................................................... fg
Transfer.. ................................................................................................... .29
Three-party conference .............................................................................. .29
ADDITIONAL FEATURES
Automatic Outside Line Selection
................................................................. .2,
Direct Outside Line Access.. ........................................................................ .22
Flexible Feature Key .....................................................................................
22
Call Forward
................................................................................................. .25
Night Transfer.. .............................................................................................
26
Do-Not-Disturb.. ...........................................................................................
26
One-Touch Function .................................................................................... 23
Pause Function.. ..........................................................................................
30
Flash Function ..............................................................................................
32
Signal Conversion (from pulse to tone). ........................................................ .32
Intercom Dial Tone Mute .................................................................................
.32
2

Speakerphone
.............................................................................................
Display
.33
....................................................... _. ...............................................
Long
.34
Call Alarm.. .......................................................................................... .87
Hold Recall
.................................................................................................. .37
Toll Restriction
............................................................................................. .37
...
OPTIONAL EQUIPMENT
External Paging
Door Box
............................................................................................38
Ddor
...................................................,.. .................................................38
Opener .................................................................................................39
Sensor ..........................................................................................................39
Station Message Detail Recorder(SMDR) VA-824 system only
Direct Station Selector(DSS) Console VA-824 system only .
........................40
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Single Line Telephone(SLT) tone dial telephone only
..........................41
In Case
.....................................42
of a Power Failure ..............................................................................48
Specifications ................................................................................................48
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Names and Functions
Panasonic \
(VA-12022 key telephone with display)
keys field
Ringer volume control
For adjusting incoming ringing tone.
Speaker volume control
For adjusting voice level of intercom voice call and speakerphone receiving voice level.
Speaker
For listening to ringing tone and voice.
Handset
Display
Indicates the time and the number dialed. (VA-l 2022,12022-B only)
REDIAL key
Used to redial the last number dialed. Also, use to insert a pause between the digits of a telephone
number storing for automatic dialing.
HOLD key
Puts an’outside or intercom call on hold.
CONF key
For conference with three-party and setting privacy release.
FLASH key
Pressing this key performs the same function as replacing the handset and lifting it up again.
ON/OFF key
Used to place a call without lifting the handset or to store a number for speed dialing.
ON/OFF indicator
Stays ON while ON/OFF key is pressed down.
Microphone
Enables telephone conversations with the handset on-hook.
Dialing keys
Telephone number list
A list for people whose numbers are stored in the respective memory for your convenience.
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Names and Functions
b
(Feature keys field) (Direct station selection console for VA-824 system)
@ AUTO key
For storing numbers and automatic dialing.
8 SAVE key
Temporarily saves a telephone number during call.
0 MIC indicator
This indicator lights up when MIC key is pressed, enabling you to answer an intercom call without lifting
the handset.
@ MIC key
Used for muting microphone during hands-free conversation and hands-free answer back setting.
@ One-touch key
Automatic dialing for any of the stored telephone numbers, extension numbers and other features.
@@ Line (CO/PBX)/FF key
Press to select a vacant telephone line or to answer an incoming call. You can also assign features or
extension numbers to these keys,
@I Line/FF indicator
Lights up or flashes green to indicate your operation mode and red for others.
lit:ln-use flash:Hold
@ Intercom indicator
Flashes when on hold for an intercom call. Stays ON while you are speaking on an intercom call.
8 DND/CF indicator (Do- Not-Disturb/Call Forward)
Lights up when Call Forwarding or Do-Not-Disturb feature is set.
@ Station indicator
Indicates the status of an extension.
8 Station key
To call an extension.
@ ZONE key
Paging.
5

Making Calls
This is for dialing the telephone number on an outside line.
Calls can be made either by lifting the handset or without lifting the handset.
While you are making the call, the line indicator flashes green and sometime blinks.
For on-hook dialing, dial the number within 15 seconds after pressing the line key. If more than 15 seconds
elapses, it reverts to stand-by.
If you press ON/OFF key and hang up while a conversation with handset, only your party’s voice can be heard
You can also conversation off-hook if your telephone has a speakerphone.
Off-hook dial
1. Lift handset
l You will hear the intercom (continuous) dial tone from handset.
2. Press any available line key
l Listen for the outside dial tone. The line indicator will light up green.
3. Dial the telephone number
4. Speak when answered
5. Hang up when the call is complete
l The line indicator goes off.
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Making Calls
On-hook dial
1. Press any available line key
* Listen for the outside dial tone from speaker. The line indicator will light up
green.
2. Dial the telephone number
3. Speak or lift handset
4. Press ON/OFF key or hang up when the call is completed
l The line indicator goes off.
You can redial the last telephone number dialed simply by pressing the REDIAL key.
A telephone number of up to 16 digits can be redialed.
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1. Press any available line key
* Listen for the outside dial tone from speaker. The line indicator will light up
green.
2. Press REDIAL key
3. Lift handset and speak when answered

Making Calls
You can temporarily save a telephone number at any time so that it can easily be dialed again later.
A number of up to 16 digits can be saved.
To save a number
1. Press AUTO key while speaking
2. Press SAVE key
* The telephone number of the paffy you are speaking to will be saved.
To make a call
III
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1. Press any available line key
* Lisfen for the outside dial tone. The line indicator will light up green.
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SAVE
ha
2. Press SAVE key
* The saved telephone number will be dialed aufomafically.
3. Lift handset and speak when answered
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Making Calls
You can store up to 10 telephone numbers for speed dialing on your own telephone.
This is particularly convenient for storing long numbers which you call frequently.
You can store up to 16 digits including x , # , FLASH and PAUSE.
By entering AUTO plus system speed address number instead of the telephone number, you can store the
system speed address number on the one-touch speed dial function.
If a new number is stored, the old number is erased and the new contents are set.
To store a number
1. Press ON/OFF key
l Listen for the intercom dial tone from speaker. The ON/OFF indicator will
@ht up.
2. Press AUTO key
3. Press One-touch key you wish to store
4. Press the telephone number for one touch speed dial storing
5. Press HOLD key
( If you wish to store another one-touch speed dial, repeat steps 2 to 5 for each
case)
6. Press ON/OFF key
l The ON/OFF indicator goes off.

Making Calls
To make a call I
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1. Press any available line key
* Listen for the outside dial tone. The line indicator will light up green.
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2. Press One-touch key
* The telephone number stored on this key will be dialed.
3. Lift handset and speak when answered
To erase a number stored
+
1. Press ON/OFF key
* Listen for the intercom dial tone from speaker. The ON/OFF indicator will light
UP.
2. Press AUTO key
3. Press the One-touch key you wish to erase
4. Press HOLD key
5. Press ON/OFF key
* The ON/OFF indicator goes off.
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Making Calls
With system speed dial you use a two digit address number instead of dialing the whole telephone number.
You can use the address number for system speed dial on all system telephones.
Up to 90 address numbers for system speed dial from 00 to 89 can be stored, and a telephone number can
be stored even while the other telephones are being used.
Telephone numbers of up to 16 digits including x , # , FLASH and PAUSE can be stored.
If a new telephone number is stored, the old telephone number is erased and new contents are set.
To store a number (from extension 1 0 only)
t
1. Press ON/OFF key
* Listen for the intercom dial tone from speaker. The ON/OFF indicator will
I@htup.
2. Press AUTO key
3. Press any address number from 0 0 to 8 9
4. Press the telephone number for speed dial storing
5. Press HOLD key
(If you wish to store another system speed dial, repeat steps 2 to 5 for each
case)
6. Press ON/OFF key
* The ON/OFF indicator goes off.
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Making Calls
To make a call
f
1. Press any available line key
* Listen for the outside dial tone. The line indicator will light up green.
2. Press AUTO key
3. Dial the address number (2 digits) from 00 to 89
* The telephone number stored in the address will be dialed.
4. Lift handset and speak when answered
To erase a stored number
1. Press ON/OFF key
l Lisfen for the intercom dial tone from speaker. The ON/OFF indicator will light
UP.
2. Press AUTO key
3. Press address number ( 0 0 to 8 9 ) you wish to erase
4. Press HOLD key
5. Press ON/OFF key
* The ON/OFF indicator goes off.
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Answering Calls
,
The way calls are answered is different depending on whether or not a ringing tone is assigned to your
telephone for incoming outside calls.
To answer a call on a teleDhone which rinas
cs
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simply lift handset or press ON/OFF key and speak
If automatic answering has not programmed (system program), press the line key
(and then lift the handset).
To answer a call on a telephone which does not ring
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1. Lift handset
(If the telephone having the speakerphone, not necessary to lift the handset.)
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2. Press the line key for where the indicator is flashing red
* The line indicator changes to green.
You can put a call temporarily on hold. During hold you can make a call on another vacant line or answer a call.
It is also possible to pick up held line on a different telephone in the system.
Putting call on hold
Tell your party that you are about to put the call on hold and press HOLD key
* The indicator for the held line will f/ash green.
(The line indicators of the other telephones will flash red.)
Your conversation is put on hold.
Picking up held line
\I, Press the line key of the held line
kil * The line indicator will light up green.
(When releasingfrom another telephone in the system, press the line key for the
line flashing red.)
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Answering Calls
,
You can transfer an outside call to another extension.
Transferring a call to another extension
HOLD
a
1. Press HOLD key to place the call on hold
* The line indicator will flash green.
2. Dial the desired extension number
3. When answered, indicate the number of the line being
transferred
4. The transferee then presses the red-flashing line key
Alternatively
HOLD
a
CONF
!a
If the extension is busy
1. Press HOLD key to place the call on hold
2. Dial the desired extension number
c
3. Press CONF key when answered
* The three parties can talk together.
4. Hang up
* The party on the outside line and the transferee can talk together.
Neither the party on the outside line nor the transferee will hear you hang up.
1. Press the line key of the held line
* You can talk once more with the parfy on hold.
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Answering Calls
Three-party conference
You can converse with three parties at the same time.
Put the conversation initiated between two parties on hold and call the other outside number.
Then by pressing CONF key when answered you can have a three-party conference.
Conferences can involve two outside lines and one extension or one outside line and two extensions. Also, it
can be held among the three extensions.
1. Press HOLD key to place the call on hold
l The line indicator will flash green.
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2. Call the third party on any available line
3. When the third party answers, indicate that you want to have a three-party
conference
4. Press CONF key to enable the three-party conference
Privacy release
It is possible for a party on another extension to join a conversation you are having with a party on an outside
line.
In the usual your conversations on outside lines are private and cannot be interrupted from other extension.
The party on the other extension should press the line key within 10 seconds of your pressing CONF key.
CONF
RI
_ 1. Press CONF key during conversation 1::
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2. ‘The third party presses the line key to join the conversation
* The three parties can converse together.
(Note that: With privacy release a conference can be held by more than three
parties, but the acoustic level may be reduced.)
15

Making Calls
You can make a voice call to another extension through the speaker of that telephone.
Dial the extension number, and after a splash tone(one short tone) from your party’s telephone your voice can
be heard.
1. Lift handset
* Listen for the intercom dial tone.
2. Dial the desired extension number
* Splash tone will sound from called party’s telephone.
Both /NT indicators lit.
i 3. Stan speaking
* Your voice will be heard through the speaker on your party’s telephone.
You can change the voice call to a tone call.
While making a voice callpress dial key 1
l The voice call changes to a tone call and ringing tone sounds on your party’s
telephone.
By pressing 0 (OPER key), you can call extension 10.
This feature is convenient when calling the operator in this system by one touch operation.
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1. Lift handset
* Listen for the intercom dial tone.
2. Press dial.key 0
16

Paging
-..
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You can page through the speaker of the other telephones. This can be to telephones in a specific zone.
There can be three zones(system programming), the paging numbers for which are # 0 1 , # 0 2 and # 0 3 .
1. Lift handset
l Listen for the intercom dial tone.
2. Press # 0 1 , # 0 2 or # 0 3 , for the desired paging zone
* INT indicator will l@ht up.
3. Make your announcement into the mouthpiece of handset
When answering a paging call, pick up the handset and press JC key twice.
This can be to telephones in all zones in the system.
1. Lift handset
* Listen for the intercom dial tone.
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2.Press dial keys # 0 0
3. Make your announcement into the mouthpiece of handset
When answering a paging call, pick up the handset and press +C key twice.
(Note that if external speaker is connected, the paging both for all zone and
external will be made. To make the external paging only, see page 38.)
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Answering Calls
When answering to a voice call or tone call, simply lift handset.
(If the telephone having speakerphone, simply press the ON/OFF key.)
You can answer to a call without lifting handset (on-hook).
Before receiving any calls check to see that the microphone indicator lights up.
If it does not light up (microphone is off), press the MIC key so that the microphone indicator lights.
Speak through the built-in microphone and speaker
l MIC indicator willflash.
If MIC key is not pressed
1. Press MIC key
* M/C indicator will flash.
2. You can speak with telephone on-hook
You can answer an intercom call to your extension on another telephone.
However, you cannot pick up a call for door box calls and for the telephone for which hands-free answer back
is set.
1. Lift handset
2. Enter *x with dial key to answer the call
18

Answering Calls
You can respond to zone or all zone paging on any extension.
1. Lift handset
2. Enter ** with dial key to respond to the paging
You can put an intercom call temporarily on hold. During hold you can make a call or answer a call.
However, paging, door box conversations and conferences cannot be put on hold.
Putting an intercom call on hold
Tell your party that you are about to put a call on hold and then press HOLD key
l /NT ifldicator will f/ash. You will hear the contir~uous intercom dial tone.
Your conversation is put on hold.
To release hold
Press HOLD key
* IN T indicator will light up.
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