Panasonic KX-TGP600 Operating instructions

HOW TO GUIDE – Panasonic KX-TGP600 (KX-TPA60/KX-TPA65)
©ACN Opportunity, LLC 2016 Panasonic600_HowToGuide_042016
How to Answer a Call
From Desktop Phone:
• Pick up the handset or press the SP-PHONE button to answer a
call.
From Handset:
• Press the green phone button (TALK key) on the handset to answer
a call.
How to Place a Call
From Desktop Phone:
1. Dial the phone number and press SP-PHONE button or just pick
up the handset (the digits will dial automatically once the handset is
picked up).
2. If you already have dial tone, input the digits you wish to dial and
wait 3-4 seconds. Those digits will be dialed automatically.
From Handset:
1. Dial the phone number and press the green phone button (TALK
key) on the handset to dial the digits.
2. If you already have dial tone, input the digits you wish to dial and
wait 3-4 seconds. Those digits will be dialed automatically.
How to Transfer Calls
From Desktop Phone:
1. During a conversation press the TRANSFER button.
2. Dial the phone number and press the Call soft key (or just wait 2
seconds and the call will be dialed automatically).
3. Once the call is answered, press the TRANSFER button to transfer
the original call.
From Handset:
1. During a conversation, press the XFER button.
2. Dial the phone number to which you intend to transfer the call and
press the Call soft key (or just wait 2 seconds and the call will be
dialed automatically).
3. Once the call is answered, press the XFER button to transfer the
original call.
How to Use the Speaker Phone
From Desktop Phone:
1. Press the SP-PHONE button to answer a call via speaker phone.
2. After dialing the phone number, press SP-PHONE button.
From Handset:
1. Press the green phone button (TALK key) on the handset to get dial
tone.
2. Press the green phone button a second time to switch to speaker
phone.
3. While already on a call, press the green phone button (TALK key) on
the handset to talk using the speaker phone.
How to Place Calls on Hold
From Desktop Phone:
1. During a conversation, press the HOLD button to place the call on
hold.
2. Press the HOLD button again to take the call off hold.
From Handset:
1. During a conversation, press the HOLD/MSG button to place the
call on hold.
2. Press the HOLD/MSG button again to take the call off hold.
How to Place Calls on Hold and Retrieve from Another
Handset
From Desktop Phone:
1. During a conversation press the HOLD button to place the call on
hold.
2. From another handset/desktop phone press the LINE button and
choose the line that displays the call that is on hold.
3. Select that specific line; and the handset/desktop phone will pick
up the call that was on hold.
From Handset:
1. During a conversation, press the HOLD/MSG button to place the
call on hold.
This guide is designed to help you explore the most popular features
included with your service and understand the “How Tos”of your Panasonic
phone system.
For more details, or to learn more about all that your ACN
DigitalTalk® Express service has to offer,
visit myacn.com/support (U.S.) or myacncanada.ca/support (CA).

HOW TO FEATURES GUIDE – Panasonic KX-TGP600 (KX-TPA60/KX-TPA65)
©ACN Opportunity, LLC 2016 Panasonic600_HowToGuide_042016
2. From another handset/desktop phone press the LINE button and
choose the line that displays the call that is on hold.
3. Select that specific line and the handset/desktop phone will pick
up the call that was on hold.
How to Adjust Ringer Volume
1. From the main menu screen, press the up arrow key to access the
ringer volume.
2. Use the up/down arrow keys to adjust the volume.
3. Press the OK soft key once you set the volume to the desired
setting.
How to Adjust Speaker Phone and Handset Volume
1. Select the MENU soft key.
2. Select Setting Handset, press the OK soft key.
3. Select Talk Option, press the OK soft key.
4. Select which setting you want to change and then press the OK
soft key:
• Speaker Volume
• Receiver Volume
• Headset Volume
5. Press the up or down arrow key to adjust the volume.
6. Press the back option when complete.
7. To adjust the volume while on a call, use the up and down arrow
keys.
How to Place a Call on Mute
From Desktop Phone:
1. While on a call, press the MUTE button or the MUTE soft key.
2. The MUTE option on the menu screen will be blinking when the
call is on mute.
3. Press the MUTE button or the MUTE soft key to disable mute if it is
blinking.
From Handset:
1. While on a call press, the MUTE soft key.
2. The MUTE option on the menu screen will be blinking when the
call is on mute.
3. Press the MUTE soft key to disable mute if it is blinking.
How to Re-Dial the Last Number Dialed
From Desktop Phone:
• Press the REDIAL button on the phone, the phone will
immediately dial the last number called.
From Handset:
• Press the green call button then press the REDIAL soft key. The
phone will immediately dial the last number called.
How to Know if You Have Voice Mail
From Desktop Phone:
1. You will have a message on the main menu indicating a Voice
MSG and total (ex. Voice MSG: 003).
2. There will be an envelope icon at the top of the main menu
indicating there is a voice mail message.
3. The blue light on the phone will be blinking, indicating missed
call(s), checking for a Voice MSG message or an envelope icon will
confirm if a voice mail was left.
From Handset:
1. You will have a message on the main menu indicating a Voice
MSG and total (ex. Voice MSG: 003).
2. There will be an envelope icon at the top of the main menu
indicating there is a voice mail message.
3. The red light on the phone will be blinking indicating missed
call(s), checking for a Voice MSG message or an envelope icon will
confirm if a voice mail was left.
How to Retrieve Voice Mail
From Desktop Phone:
• To access voice mail, press the MESSAGE button. This will dial *62
so you may access voice mail.
From Handset:
• To access voice mail, press the MSG button. This will dial *62 so
you may access voice mail.
How to Answer a Call Waiting Call
1. Upon receiving a call – if already on a call – you will hear a beep
and the menu display will show a new incoming call.
2. You can press the ANSWER soft key to answer the new call.
3. If you do not press the ANSWER soft key right away, the ANSWER
soft key will go away, but will return after 10 seconds.
How to Setup a 3-way Conference Call
To an External Number
From Desktop Phone:
1. During a conversation, press the CONF button.
2. Dial the party you wish to conference.
3. Once the calling party answers, press the CONF button and the
calls will be joined.
From Handset:
1. During a conversation, press the FUNC soft key and choose the
Conference option (option 5), then press the OK soft key.
2. Dial the party you wish to conference.
3. Once the calling party answers, press the CONF soft key and the
calls will be joined.

HOW TO FEATURES GUIDE – Panasonic KX-TGP600 (KX-TPA60/KX-TPA65)
©ACN Opportunity, LLC 2016 Panasonic600_HowToGuide_042016
To an Internal Number (Another Desktop or Handset)
From Desktop Phone:
1. During a conversation press, the MENU soft key then press the INT
soft key.
2. Select the number you want to conference and then press the OK
soft key (this menu says Transfer Call but this is not what will happen).
3. Once the calling party answers, press the CONF soft key and the
calls will be joined.
From Handset:
1. During a conversation press the MENU soft key then press the INT
soft key.
2. Select the number you want to conference in then press the OK soft
key (this menu says Transfer Call but this is not what will happen).
3. Once the calling party answers, press the CONF soft key and the
calls will be joined.
How to Use Do Not Disturb
1. Dial *78 to enable the Do Not Disturb feature.
2. Dial *79 to disable the Do Not Disturb feature.
How to Change Ring Tones
1. Press the MENU soft key, select Setting Handset and then press
the OK soft key.
2. Highlight Incoming Option and then press the OK soft key.
3. Highlight Ringer Type and then press the OK soft key.
4. Highlight the line you are using (Line 1, Line 2, etc.) and then press
the OK soft key.
5. Highlight Ringer Pattern then press the OK soft key.
6. Choose a ring tone by highlighting it, listening to it and then
pressing the OK soft key to select.
How to access My Account –
Your Online Customer Portal
• Features and Services to manage your ACN DigitalTalk® Express
account can be managed via an online portal referred to as My
Account.
• Simply select the link above, or visit myacn.com and select My
Account from the top right hand side of the web page. Once on
the My Account landing page, select DigitalTalk Services.
• You should have received your user name and password in an
email shortly after signing up for ACN DigitalTalk® Express.
• If you need help with your user name and password, please contact
ACN Customer Care via online CHAT or by phone at 866-217-
2415(U.S.) or 800-219-0143 (Canada).
How to Setup Music On Hold
Follow the instructions available at Products & Services Support for
DigitalTalk Express.
This feature allows you to play music when a customer is on hold. You
can either use the default music or upload your own. This feature only
supports .wav files.
Accessing Music On Hold:
1. Visit myacn.com to log in to My Account (top right corner of the
page).
2. Select DigitalTalk Services.
3. Enter your login credentials.
4. Select Features and Services.
5. Select Manage Features.
6. Select Company Features.
7. Select Music On Hold.
8. Check the box for Enable music during Call Hold.
9. Select the Music On Hold Message then Custom to upload your
own music.
10. Click Save.
File Requirements for Music on Hold:
• File Format: .wav
• Maximum File Size: 10 minutes
• Audio Format: CCITT u-Law / Attributes: 8.0 khz, 8 Bit, Mono
• Most other file formats can be converted to the format above
using commercially available software such as: Sound Recorder
(Windows XP), Switch Audio and Audacity
File Conversion using Audacity with Windows 98/ME/2000/XP/
Vista/7/8/8.1/10:
1. Visit Audacity.
2. Download Audacity 2.1.0 installer.
3. After installation, launch Audacity 2.1.0.
4. At the top click Edit and then Preferences.
5. Click File Formats.
6. Under Uncompressed Export Format drop down box, select
Other.
7. A pop up box appears. For the Header choose WAV (Microsoft)
and for Encoding select U-Law.
8. Click OK, then OK again.

HOW TO FEATURES GUIDE – Panasonic KX-TGP600 (KX-TPA60/KX-TPA65)
©ACN Opportunity, LLC 2016 Panasonic600_HowToGuide_042016
How to Configure Speed Dial
Description: Enables users to dial two-digit codes to call up to 100
frequently-called numbers. Entry of the two-digit code is preceded
by a configurable prefix: 0-9, A-D, *, or # (default). Users can program
the numbers in their directory via the Speed Dial 100 web page in My
Account, or directly through their phone using the respective feature
access code (*75 default).
1. Visit myacn.com to log in to My Account (top right corner of the
page).
2. Select DigitalTalk Services.
3. Enter your login credentials.
4. Select Features and Services.
5. Select Manage Features.
6. From the Manage Users area, select Edit User Features.
7. Select the User line (desired line to enable this feature).
8. Locate the Calling Features heading (on the left).
9. Select Outgoing Calls.
10. Select Speed Dial 100.
11. Click Edit.
12. Click Add.
13. Select a two digit number (00-99) for the speed dial, enter the
number and description of each number.
14. Click Save.
• To dial a Speed Dial 100 number from the desktop phone, press #
and then press the two digit number. Wait for the number to ring,
then proceed with the call via speakerphone or pick up the handset.
• To dial a Speed Dial 100 number from the Handset, press #, the
two digit number and then press Call.
How to Use Paging
From Desktop Phone:
1. When you make a paging call from the handset, your voice will
be heard through the speaker phone of the other handsets and
desktop phones. This is a one-way audio option.
2. Press the FUNCTION button and then press 0(0 is the Paging option).
3. Highlight the group you wish to page, press the OK soft key
(currently MPage1 and MPage2 are the only options supported)
and then wait for a beep.
4. You can speak into the phone and be heard by all the other
handsets and desktop phones that are not currently on a call.
5. Press the CANCEL soft key to end paging.
From Handset:
1. When you make a paging call from the handset, your voice will
be heard through the speaker phone of the other handsets and
desktop phones. This is a one-way audio option.
2. Press the FUNC button then press 0(0 is the Paging option).
3. Highlight the group you wish to page, press the OK soft key
(currently MPage1 and MPage2 are the only options supported)
and then wait for a beep.
4. You can speak into the phone and be heard by all the other
handsets and desktop phones that are not currently on a call.
5. Press the CANCEL soft key to end paging.
How to Use Intercom
1. Intercom allows you to call another handset or desktop phone that
is currently paired with the KX-TGP600 base.
2. Select the MENU soft key and then select the INT soft key.
3. Select which line you wish to call and then press the OK soft key.
This will call the phone number you selected. If the far end does not
answer, the call will disconnect after 1 minute.
How to Change Hunting Features
A Hunt Group is a tool that allows one phone number to ring to
multiple devices. To access your Hunt Group:
1. Visit myacn.com to log in to My Account (top right corner of the
page).
2. Select DigitalTalk Services.
3. Enter your login credentials.
4. Select Features and Services.
5. Select Manage Features.
6. From the Company Features option on the left, select Site
Services.
7. Select Hunt Group.
8. Select the Profile from the drop-down menu.
9. Once you configure your Hunt Group, click Save.
How to Use the Phonebook
You can store up to 500 phone numbers within the handset/desktop
phone, along with names for easy access. All phonebook items are
stored in alphabetical order.
Add Entry
1. Select MENU.
2. Select New Phonebook and select OK.
3. Enter a name and select OK.
4. Select a phone number field (1-5) and select OK.
5. Enter the phone number and select OK.
6. After entering all the phone number(s) for the entry, select SAVE.
Add Entry by Dialing Number
1. You can dial a number then press the Phonebook key.
2. Enter a name and select OK.
3. Select a phone number field (1-5) and select OK.

HOW TO FEATURES GUIDE – Panasonic KX-TGP600 (KX-TPA60/KX-TPA65)
©ACN Opportunity, LLC 2016 Panasonic600_HowToGuide_042016
4. Verify the phone number and select OK.
5. After entering all the phone number(s) for the entry, select SAVE.
Add Entry using the Call Logs
1. Select MENU, and then select Incoming Log.
2. Select Missed Call or Incoming Log.
3. Scroll to find the number you wish to add to the Phonebook and
then select MENU.
4. Select Save Phonebook.
5. Enter a name and press OK.
6. Select a phone number field (1-5) and select OK.
7. Enter the phone number and select OK.
8. After entering all the phone number(s) for the entry, select SAVE.
Edit Entries
1. From the main menu select the Phonebook Icon.
2. Enter the first letters of the entry you wish to edit.
3. Scroll and select the entry and press MENU.
4. To edit the entry, press MENU.
5. Select the name or phone number and select OK.
6. Select the name of phone number to edit and select OK.
7. Use the arrow keys to move the cursor and the CLR button to
delete a character or digit.
WEB GUI Access
1. Select Menu -> System Settings -> Status -> IPv4 Settings -> IP
Address – Note the WAN IP Address so you can use this IP to log into the
Web GUI. Hit the back button until you are back at the main menu.
2. Press Menu.
3. Select Setting Handset.
4. Scroll until you can select Other Option.
5. Select Embedded Web -> select On -> then select OK.
6. Using a web browser type the WAN IP address of the phone,
you will receive a username and password window, enter the
credentials below.
a. Log in credentials:
• User Name: user
• Password: acnuservoip