Pantum CM9106 Series User manual

Pantum CM9106-CM9706 Series
Color Multifunction Printer

I
Preface
Welcome to the Pantum Series products!
We heartily appreciate your using of Pantum Series products!
To protect your vital interests, please carefully read the following statements.
For more information, please visit our official website (www.pantum.com).
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd.
Microsoft®, Windows®, Windows Server®and Windows Vista®are trademarks registered by
Microsoft Corporation in the United States or other countries/regions.
The ownership to the names of the software in this User Guide belongs to their respective
companies in accordance with corresponding license agreement, and they are referred for
instructions only.
All other product and brand names herein may be the registered trademarks, trademarks or service
marks of their respective owners, and they are referred for instructions only.
Copyright
The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co., Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form
without the prior written consent of Zhuhai Pantum Electronics Co., Ltd.
Version: V1.2
Disclaimer
For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make
changes to the User Guide. The information contained herein is subject to change without notice.
Users are responsible for any damages arising from failing to follow this User Guide.
Meanwhile, except the express warranty made in the product maintenance manual or service
commitment, Zhuhai Pantum Electronics Co., Ltd. does not make any express or implied warranty
or guarantee to this User Guide (including composing or words).
Using this product to copy, print, scan certain documents or images or make other forms of
operations may be prohibited by the local laws. If you are uncertain about the legality of using this
product for certain documents or images, you should consult your legal advisor in advance.
The product can be used safely in the tropical areas and the non- tropical areas at an altitude no
higher than 3000 meters.

II
Safety Precautions
Disconnect the power supply
The product should be placed close to or easily accessible to power sockets, so as to allow easy
disconnection of power supply!
Laser Safety
The laser radiation is harmful to the human body. Since laser components are completely sealed in
the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly
disassemble the printer!
Caution –Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.
The printer follows the provisions of Class 1 laser products under CFR standard.
The printer has a Class 3B laser diode, which has no laser radiation leakage among laser
components. The laser components shall complies with the requirements of: U.S. Code of Federal
Regulations, 21 CFR 1040, IEC 60825-1.
The laser module inside this machine is labeled as follows:

III
Safety Warning
Please note the following safety warnings before using the printer:
Warning
There is high-voltage electrode inside the printer. Before
cleaning the printer, make sure the power is turned off!
Plugging and unplugging the power cord plug with a wet
hand can result in an electric shock.
The fuser unit is hot when and after printing. Touching the
fuser unit (the shaded area as shown) may cause burns!
The fuser unit is attached with a high temperature warning
label. Please do not remove or damage this label.
Such symbol represents it is an electrostatic sensitive
component. Do not touch any area close to the symbols
before touching the metal surface in an area away from
the symbols.

IV
Safety Information
Conventions
Note: Note indicates the information that can help you.
Warning: Warnings indicate things that may damage printer’s hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Different types of caution statements include:
CAUTION - POTENTIAL INJURY: Indicates a risk of injury.
CAUTION - SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION - HOT SURFACE: Indicates a risk of burn if touched.
CAUTION - TIPPING HAZARD: Indicates a crush hazard.
CAUTION - PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION - ROTATING FAN BLADES: Indicates a risk of being lacerated by moving fan blades.
Symbols used in this machine
—Open
—Shut
—Standby, Power on and off
—Grounding (protective terminal)
—Grounding (protective grounding)
—Functional grounding
—Electrostatic discharge (ESD) sensitivity

V
Disclaimer
CAUTION - POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION - POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer’s authorized replacement.
CAUTION - POTENTIAL INJURY: Do not use this product with extension cords, multioutlet
power strips, multioutlet extenders, or UPS devices. The power capacity of these types of
accessories can be easily overloaded by a laser printer and may result in a risk of fire, property
damage, or poor printer performance.
CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product
or make any electrical or cabling connections during a lightning storm.
CAUTION - POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the
power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord
between objects such as furniture and walls. If any of these things happen, it could result in a risk
of fire or electrical shock. Inspect the power cord regularly for signs of such problems. Remove the
power cord from the electrical outlet before inspecting it.
CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet) are properly installed in their marked plug-in ports.
CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the
controller board or installing optional hardware or memory devices after setting up the printer, turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have
any other devices attached to the printer, turn them offas well, and unplug any cables going into
the printer.
CAUTION - SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the
printer before proceeding.
CAUTION - POTENTIAL INJURY: If the printer weighs more than 18 kg, then it requires two or
more trained personnel to lift it safely.
CAUTION - POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
•Make sure that all covers and trays are closed.
•Turn off the printer, and then unplug the power cord from the electrical outlet.

VI
•Disconnect all cords and cables from the printer.
•If a separate floor-standing tray option or output option is installed on the printer, disconnect
them before moving the printer.
•If the printer has casters on its base, then carefully move it to the new location. Use caution when
passing over thresholds and breaks in flooring.
•If the printer does not have a caster base, but is equipped with either a tray option or an output
option, remove the output option and lift the printer away from the tray. Do not try to lift the printer
and any options at the same time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the
printer.
•Any cart used to move a hardware option should have a surface that can support the size of the
option.
•Keep the printer upright.
•Avoid violent vibrations when moving.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION - ROLLOVER: Installing one or more options on your printer or digital multifunction
printer may require a caster base, furniture, or other equipment to prevent instability and possible
personal injury. For more information on supported equipment, please contact the distributor
where you purchased the printer.
CAUTION - ROLLOVER: To reduce the risk of equipment instability, please load each tray
separately. Keep all other trays closed until they shall be loaded.
CAUTION - HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
by a hot component, allow the surface to cool before touching it.
CAUTION - PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked
with this label. Pinch injuries may occur around moving parts, such as gears, covers, trays, and
covers.
CAUTION - ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades,
turn offthe printer and unplug the power cord from the electrical outlet before accessing areas
marked with this symbol.
CAUTION - POTENTIAL INJURY: This product uses lasers. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION - POTENTIAL INJURY: The lithium battery in this product is non-replaceable.
Incorrect replacement of the lithium battery may cause explosion. Do not recharge, disassemble or
burn the lithium batteries. Waste lithium batteries should be discarded according to the
manufacturer's instructions and local regulations.

VII
This product is designed, tested, and approved to meet strict global safety standards with the use
of specific manufacturer’s components.The safety features of some parts may not always be
obvious.The manufacturer is not responsible for any adverse consequences caused by using parts
of other manufacturers.
For any matter related to service or repair other than described in the user's documentation, please
consult the service representative.
This product uses a printing process that heats the print media, and the heat may cause the media
to release emissions.Please read and understand the section in your operating instructions that
discusses the guidelines for selecting print media properly to avoid the possibility of harmful
emissions.
This product may produce a small amount of ozone during normal operation, and may be equipped
with a filter designed to limit ozone concentrations to levels well below the recommended
exposure limits.To avoid high ozone concentration levels during extensive usage, install this
product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in
the product maintenance instructions.If there are no references to filters in the product
maintenance instructions, then it is not required to replace the filter for this product.
Please keep these safety instructions.

VIII
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions;
2. Familiarize yourself with the basic principles associated with operating electrical appliances;
3. Comply with all warnings and instructions marked on the equipment or specified in the manual
supplied with the equipment;
4. If the operating instructions conflict with the safety information, please refer back to the safety
information, as you may have misunderstood the operating instructions. If you cannot resolve the
conflicts, please call the Customer Service Hotline or contact a service representative for help;
5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not
use liquid or aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to avoid serious
damage caused by the falling of the equipment;
7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;
8. Do not put any articles on the power cord. Do not put the equipment at the place where its power
cord could be stepped on by people;
9. Outlets and extension cords must not be overloaded. This may reduce performance and could
result in fire or electric shock;
10. Do not allow pets to chew on the AC power cord or the computer interface cable;
11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the high-voltage
device, which otherwise may result in fire or electric shock. Take care not to spill liquids onto the
equipment;
12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs
may only be carried out by professional maintenance personnel. Opening or removing the cover
could result in an electric shock or other potential hazards. Incorrect disassembly and assembly
could also result in an electric shock during future use;
13. If any one of the following occurs, disconnect the equipment from the computer and pull out
the power cord from the AC wall socket and contact a qualified member of the service personnel
for maintenance:
• Liquid has been spilled into the equipment.
• The equipment has been exposed to rain or water.
• The equipment falls, or the cover is damaged.
• Significant changes in the equipment’s performance.
14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls
may result in damage and mean that professional maintenance personnel need to spend more
time fixing it;
15. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If
possible, pull out the AC power cord during a thunderstorm;
16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care
not to touch this surface, and keep children away from this surface;
17. The signal wire of the device connected with the printer can not be connected to the outdoors;
18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of
documents in a poorly ventilated room;

IX
19. In standby status, the product will automatically enter into the power saving (sleep) mode if it
does not receive any job order for a while (such as 1 minute); and it can realize zero power
consumption only if it has not been connected with any external input power supply;
20. As the Class 1 equipment, the product must be connected to the power supply outlet with
protective grounding line when using;
21. This product should be placed according to the shipping marks on the product package box
during delivery;
22. This product is a kind of low-voltage equipment. When using this product below the specified
voltage range,please refer to the product precautions or call Pantum Aftersales Service Centre, if
the toner comes off the printed contents, or the equipment starts slowly;
23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales
Service Centre to purchase parts they need. If the product sold is inconsistent with the package list,
please go to the specified Aftersales Service Centre to solve the problem;
24. Install this product in a place with the temperature between 10℃and 30℃and the relative
humidity between 15% and 85%;
25. For security and other reasons the printer may switch to intermittent printing after a certain
amount of continuous printing;
26. Changes or modification not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
27. To avoid the danger of fire or electric shock, please only use the power cord provided with this
product or authorized replacements approved by the manufacturer.
28. The power cord provided with this product is intended for this product only. Do not use it with
other devices as it may cause fire, electric shock, or other injuries.
29. Do not use flammable sprays or combustible solvents near or inside the machine. Additionally,
do not place them near or inside the machine as it may cause fire or electric shock.
30. Please keep this User Guide properly.
31. Country of manufacturing: China

X
Legal Information
This symbol indicates that, at the end of your product’s life, it must not be
discarded as domestic waste. Instead, you should dispose of your used
equipment at a designated collection point for the recycling of waste electrical
and electronic equipment. Ref: EU Directive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE). Please contact your distributor / supplier for
further information.
This product is suitable for indoor use only.

XI
Table of Content
01Introduction to the printer ............................................................................................................... 1
Product series introduction ......................................................................................................... 1
Product View................................................................................................................................. 2
Control Panel ................................................................................................................................ 6
Overview of control panel..................................................................................................... 6
Home screen......................................................................................................................... 7
Touch screen button............................................................................................................. 9
02Paper and Print Media................................................................................................................... 10
Paper Specification .................................................................................................................... 10
Non-printing Area and Non-scanning Area............................................................................... 12
Einlegen von Papier.................................................................................................................... 12
Install paper tray ................................................................................................................. 13
Install the multi-purpose paper feeder .............................................................................. 15
Paper and Manuscript Use Process.......................................................................................... 17
Scanning With Tablet.......................................................................................................... 17
Scan with the automatic document feeder (ADF)............................................................ 19
03Driver installation and uninstallation............................................................................................ 20
Install the printer driver .............................................................................................................. 20
Installation of .rpm format ................................................................................................. 20
Installation of .deb format.................................................................................................. 21
Add Printer .................................................................................................................................. 22
Install a USB printer ............................................................................................................ 22
Install a network printer...................................................................................................... 24
Uninstall Driver............................................................................................................................ 25
Uninstall the driver in rpm format...................................................................................... 26
Uninstall the driver in deb format ...................................................................................... 27
04Wired network setup (applicable to wired network models) ...................................................... 28
Set IP Address ............................................................................................................................ 28
Automatic Setting ............................................................................................................... 28
Manual Setting.................................................................................................................... 28
05Web server...................................................................................................................................... 29
Visit the embedded Web server................................................................................................. 29
IP address setup ................................................................................................................. 29
Machine setup..................................................................................................................... 30
Recover factory settings via Web server........................................................................... 31

XII
06Print................................................................................................................................................. 32
Start the printer........................................................................................................................... 32
Print Settings .............................................................................................................................. 32
Print the documents ........................................................................................................... 32
Automatic Two-Sided Printing........................................................................................... 33
Print with page break.......................................................................................................... 34
Skip Blank Pages ................................................................................................................ 35
Binding function.................................................................................................................. 36
Booklet printing................................................................................................................... 37
Secure Print......................................................................................................................... 37
Cancel printing............................................................................................................................ 38
07 Copying.......................................................................................................................................... 39
Copying function ........................................................................................................................ 39
Copying method ......................................................................................................................... 39
Copying cancel ........................................................................................................................... 40
Common copying setting........................................................................................................... 40
Color for copying................................................................................................................. 41
Duplex copy......................................................................................................................... 41
Image quality....................................................................................................................... 42
Collated copy ...................................................................................................................... 42
Resizing ............................................................................................................................... 43
Multipage............................................................................................................................. 43
Advanced portrait ............................................................................................................... 44
Booklet copy........................................................................................................................ 45
Watermark Copy ................................................................................................................. 47
Copy with page break ......................................................................................................... 48
ID copy setting............................................................................................................................ 49
Color for copying................................................................................................................. 49
08 Scan ............................................................................................................................................... 50
Pull Scan ..................................................................................................................................... 50
Push Scan ................................................................................................................................... 52
Scan to SMB........................................................................................................................ 52
Scan to E-mail ..................................................................................................................... 53
Scan to FTP......................................................................................................................... 53
Cancel Scan Job......................................................................................................................... 53
09 General Settings............................................................................................................................ 54
System Settings.......................................................................................................................... 54

XIII
Sleep Time Setting.............................................................................................................. 54
Time/date............................................................................................................................ 55
Screen brightness............................................................................................................... 55
Restore Factory Settings.................................................................................................... 56
Sound/volume..................................................................................................................... 56
Print Settings .............................................................................................................................. 57
Print color ............................................................................................................................ 57
Paper size/type ................................................................................................................... 57
Advanced portrait ............................................................................................................... 58
Page break .......................................................................................................................... 59
Error Processing ................................................................................................................. 59
Network....................................................................................................................................... 60
Network Settings ................................................................................................................ 60
Network Information........................................................................................................... 60
Information report ...................................................................................................................... 61
Consumable information ........................................................................................................... 62
Data clearing function................................................................................................................ 62
ScrtyMgmnt ................................................................................................................................ 63
LockScrnPSW...................................................................................................................... 63
Job Control.......................................................................................................................... 64
10Routine Maintenance..................................................................................................................... 65
Cleaning the Printer.................................................................................................................... 65
Please use mild detergents................................................................................................ 65
Clean the scanner ............................................................................................................... 66
Clean print head lenses...................................................................................................... 71
Empty the punching box..................................................................................................... 72
Replacing parts and consumables............................................................................................ 74
Replace the toner cartridge................................................................................................ 74
Replace photosensitive drum ............................................................................................ 78
Replace waste toner bottles .............................................................................................. 81
Replace paper pickup, paper feed and separation rollers ............................................... 83
Replace the transfer belt .................................................................................................... 87
Replace the transfer roller.................................................................................................. 90
Replace the ADF separation roller ..................................................................................... 92
Replace the ADF paper pick-up and feed rollers .............................................................. 94
Replace the staple box ....................................................................................................... 96
Installing optional tray................................................................................................................ 99

XIV
Install 2 x 500-sheet tray (tray 3, tray 4)............................................................................ 99
Install 3000-sheet large-capacity tray ............................................................................. 104
Install the stapler, hole punch or booklet finisher .......................................................... 114
11 Troubleshooting.......................................................................................................................... 120
Avoiding jams ........................................................................................................................... 120
Correct loading of paper................................................................................................... 120
Use recommended paper................................................................................................. 121
Locate jammed paper .............................................................................................................. 122
Cleaning Jammed Paper.......................................................................................................... 123
Paper jam in the automatic document feeder (ADF) ..................................................... 123
The paper is jammed in the multi-purpose paper feeder............................................... 124
The paper is jammed in the door C ................................................................................. 126
The paper is jammed in the door D ................................................................................. 129
The paper is jammed in the 3000-sheet tray .................................................................. 131
The paper is jammed in the stapler................................................................................. 132
Staples are stuck in the hole punch and stapler finisher............................................... 137
Staples are stuck in the booklet finisher......................................................................... 139
Software Failure........................................................................................................................ 141
Error Message........................................................................................................................... 142
Common Troubleshooting....................................................................................................... 143
Common Trouble .............................................................................................................. 143
Image Defects................................................................................................................... 145
12Product Specifications ................................................................................................................ 150
Overview of the Specifications................................................................................................ 150
Print Specifications .................................................................................................................. 151
Copy Specifications.................................................................................................................. 151
Scan Specifications.................................................................................................................. 152

1
01Introduction to the printer
Product series introduction
Product series parameters
CM9106DN
CM9706DN
Interface type
USB
NET
Print Language
PCL6
Control Panel
Touch screen
Print Speed
(One-sided)
A4
65ppm
A4
45ppm
Automatic Two-Sided Printing
Auto Duplex Scan
Copy
Scan
ADF
( : Support; Blank: Unsupport)
Note:
• This product series is subject to additions or changes without prior notice.
• For this user manual, the "ADF" is short for automatic document feeder.

2
Product View
Please leave enough room to open the paper tray, cover plate and door, and install the hardware
options, when selecting a location for the printer.
•Set up the printer near the power outlet.
CAUTION - POTENTIAL INJURY: To avoid the danger of fire or electric shock, please connect the
power cord to a properly grounded power supply with proper rated voltage
The socket should be close to the product and easy to use.
CAUTION - SHOCK HAZARD:To avoid the danger of electric shock, please do not place or use this
product near water or wet places.
•Place it on a flat, firm and stable surface.
•Keep the printer:
–clean, dry and dust-free.
–Stay away from scattered staples and paper clips.
–Keep away from direct airflow from air conditioners, heaters or ventilation equipment.
–Keep away from direct sunlight and humidity limits.
•Leave the following recommended spaces around the printer to ensure good ventilation:

3
1
400 mm for the headroom
2
600 mm on the right
3
444.5 mm for the front
4
120 mm on the left
5
120mm for the back
Side view
1
Automatic document feeder (ADF)
2
Control Panel
3
Multi-purpose paper feeder
4
Standard 2 x 500-sheet tray
5
Standard output support
Note:
•Printer appearance may vary depending on the printer model and configuration; the schematic
diagram is for reference only.

4
Front View
1
3000-sheet large-capacity tray
•It cannot be supported until a 2x500-sheet tray or a 2500-sheet built-in large-capacity
tray is installed.
• If you want to buy this product, please contact the local distributor of the printer.
2
2x 500-sheet tray (tray 3, tray 4)
• If the 2x500-sheet tray is installed, 2500-sheet built-in large-capacity tray will not be
supported.
• If you want to buy this product, please contact the local distributor of the printer.
3
2500-sheet built-in large-capacity tray
•If the 2500-sheet built-in large-capacity tray is installed, 2x500-sheet tray will not be
supported.
• If you want to buy this product, please contact the local distributor of the printer.
4
Stapler
•Hole Punch and Stapler Finisher
•Booklet Finisher
•It cannot be supported until a 2x500-sheet tray is installed.
• If you want to buy this product, please contact the local distributor of the printer.
5
Standard output support
6
Output Support 1
7
Output Support 2
8
Output Support 3

5
Rear View
1
Power Interface
2
Network Interface
3
USB Interface
Note:
• Printer appearance may differ because of various models and functions, so the schematic
diagram is only for your reference.