Pantum M6503 Series User manual

It is recommended that you read this Guide carefully before using the printer
Pantum M6503 Series(SKD)
Monochrome Laser MFP

I
Preface
Welcome to the Pantum series products!
We heartily appreciate your using of Pantum series products!
To protect your vital interests, please carefully read the following statements.
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co., Ltd.
Microsoft®, Windows®, Windows Server®and Windows Vista®are trademarks registered by
Microsoft Corporation in the United States or other countries/regions.
Apple, AirPrint and Mac are trademarks of Apple Inc, registered in the U.S. and other countries. Use
of the Works with Apple badge means that an accessory has been designed to work specifically
with the technology identified in the badge and has been certified by the developer to meet Apple
performance standards.
Mopria®, the Mopria®Logo, and the Mopria Alliance ™word mark and logo are registered and/or
unregistered trademarks and service marks of Mopria Alliance, Inc. in the United States and other
countries. Unauthorized use is strictly prohibited.
Wi-Fi Direct,Wi-Fi Protected Setup(WPS),WPA,WPA2,WPA3 and Wi-Fi Protected Access are
marks of the Wi-Fi Alliance.
The ownership to the names of the software in this User Guide belongs to their respective
companies in accordance with corresponding license agreement, and they are referred for
instructions only.
All other product and brand names herein may be the registered trademarks, trademarks or service
marks of their respective owners, and they are referred for instructions only.
Copyright
The copyright of this User Guide is owned by Zhuhai Pantum Electronics Co., Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form
without the prior written consent of Zhuhai Pantum Electronics Co., Ltd.
Version: V1.0
Disclaimer
For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make
changes to the User Guide. The information contained herein is subject to change without notice.
Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile,
except the express warranty made in the product maintenance manual or service commitment,
Zhuhai Pantum Electronics Co., Ltd. does not make any express or implied warranty or guarantee
to this User Guide (including composing or words).
Using this product to copy, print, scan certain documents or images or make other forms of
operations may be prohibited by the local laws. If you are uncertain about the legality of using this
product for certain documents or images, you should consult your legal advisor in advance.
The product can only be used safely in the non-tropical areas at an altitude no higher than 2000
meters.

II
Safety Precautions
Disconnect the power supply
The product should be placed close to or easily accessible to power sockets, so as to allow easy
disconnection of power supply!
Laser Safety
The laser radiation is harmful to the human body. Since laser components are completely sealed in
the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly
disassemble the printer!
The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a
Class III b laser diode, which has no laser radiation leakage among laser components.
The laser components shall complies with the requirements of: U.S. Code of Federal Regulations,
21 CFR 1040, IEC 60825-1
The following label is attached to the laser components inside the printer:
Reclamation and recycling
To protect the environment, our corporation has already established the system of reclamation and
recycling for waste products. Please refer to the Pantum official website for product recovery at
www.pantum.com.

III
Safety Warning
Please note the following safety warnings before using the printer:
Warning
There is high-voltage electrode inside the printer.
Before cleaning the printer, make sure the power
is turned off!
Plugging and unplugging the power cord plug with
a wet hand can result in an electric shock.
The fuser unit is hot when and after printing.
Touching the fuser unit (the shaded area as
shown) may cause burns!
The fuser unit is attached with a high temperature
warning label. Please do not remove or damage
this label.

IV
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions;
2. Familiarize yourself with the basic principles associated with operating electrical appliances;
3. Comply with all warnings and instructions marked on the equipment or specified in the manual
supplied with the equipment;
4. If the operating instructions conflict with the safety information, please refer back to the safety
information, as you may have misunderstood the operating instructions. If you cannot resolve the
conflicts, please call the Customer Service Hotline or contact a service representative for help;
5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not
use liquid or aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to avoid serious damage
caused by the falling of the equipment;
7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;
8. Do not put any articles on the power cord. Do not put the equipment at the place where its power
cord could be stepped on by people;
9. Outlets and extension cords must not be overloaded. This may reduce performance and could
result in fire or electric shock;
10. Do not allow pets to chew on the AC power cord or the computer interface cable;
11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the high-voltage
device, which otherwise may result in fire or electric shock. Take care not to spill liquids onto the
equipment;
12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs
may only be carried out by professional maintenance personnel. Opening or removing the cover
could result in an electric shock or other potential hazards. Incorrect disassembly and assembly
could also result in an electric shock during future use;
13. If any one of the following occurs, disconnect the equipment from the computer and pull out the
power cord from the AC wall socket and contact a qualified member of the service personnel for
maintenance:
• Liquid has been spilled into the equipment.
• The equipment has been exposed to rain or water.
• The equipment falls, or the cover is damaged.
• Significant changes in the equipment’s performance.
14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls may
result in damage and mean that professional maintenance personnel need to spend more time
fixing it;
15. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If
possible, pull out the AC power cord during a thunderstorm;
16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care
not to touch this surface, and keep children away from this surface;
17. The signal wire of the device connected with the printer can not be connected to the outdoors;
18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of
documents in a poorly ventilated room;

V
19. In standby status, the product will automatically enter into the power saving (sleep) mode if it
does not receive any job order for a while (such as 1 minute); and it can realize zero power
consumption only if it has not been connected with any external input power supply;
20. As the Class 1 equipment, the product must be connected to the power supply outlet with
protective grounding line when using;
21. This product should be placed according to the shipping marks on the product package box
during delivery;
22. This product is a kind of low-voltage equipment. When using this product below the specified
voltage range, please refer to the product precautions or call Pantum Aftersales Service Centre, if
the toner comes off the printed contents, or the equipment starts slowly;
23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales
Service Centre to purchase parts they need. If the product sold is inconsistent with the package list,
please go to the specified Aftersales Service Centre to solve the problem;
24. Install this product in a place with the temperature between 10°C and 32.5°C and the relative
humidity between 20% and 80%;
25. For security and other reasons the printer may switch to intermittent printing after a certain
amount of continuous printing.
26. Please keep this User Guide properly.

VI
Legal Information
This symbol indicates that, at the end of your product’s life, it must not be discarded
as domestic waste. Instead, you should dispose of your used equipment at a
designated collection point for the recycling of waste electrical and electronic
equipment. Ref: EU Directive 2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE). Please contact your distributor / supplier for further information.
This product is suitable for indoor use only.
This printer is fully compliant with the ROHS Directive 2009/95/EC and the
requirements of the revised Directive 2011/65/EU for managing toxic and hazardous
substances.
A battery is built in the product with the faxing feature. When the product battery is
scraped, it should never be disposed with other household waste. In order to protect
the natural resources and promote the reuse of materials, please separate the
battery from other types of waste, and deliver it to your local battery recycling
systems for recycling.
Warning: 1. The battery of this product is non-rechargeable, and it should never be
dismantled, crushed, heated or burned. Improper replacement operations may
cause ire and burns; 2. The battery should be placed beyond the reach of children to
prevent them swallowing.
To protect natural resources and promote the utilization of materials, please
separate the battery from other types of waste for recycle by your local battery
recovery system.
Warning: 1. The battery of this product is non-rechargeable, and it should never be
dismantled, crushed, heated or burned. Improper replacement operations may
cause ire and burns; 2. The battery should be placed beyond the reach of children to
prevent them swallowing.
SVHC （Substances of Very High Concern）content stated in REACH Regulation: Battery built in the
equipment with faxing feature contains SVHC including: 1,2-dimethoxyethane;ethylene glycol
dimethyl ether (EGDME) with concentration of 0.707%.

VII
Table of Contents
1. Before Using the Printer..........................................................................................................1
1.1. Introduction of Models...................................................................................................1
1.2. Supplied Accessories....................................................................................................2
1.3. Product View.................................................................................................................3
1.4. Laser Toner Cartridge...................................................................................................6
1.5. Easily-Refilled Laser Toner Cartridge............................................................................7
1.5.1 Structure of Easily-Refilled Laser Cartridge..........................................................7
1.5.2. Steps of Filling the Easily-Refilled Laser Cartridge..............................................7
1.6. Control Panel ................................................................................................................9
2. Paper and Print Media ..........................................................................................................12
2.1. Paper Specification .....................................................................................................12
2.2. Special Paper..............................................................................................................13
2.3. Non-printing Area and Non-scanning Area..................................................................14
2.4. Load the Paper............................................................................................................15
2.5. Paper and Manuscript Use Process............................................................................17
2.5.1. Scanning With Tablet........................................................................................17
2.5.2. Scanning With Tablet........................................................................................18
3. Driver installation and uninstallation......................................................................................19
3.1. How to install Windows printer driver...........................................................................19
3.1.1. One-click Installation.........................................................................................19
3.1.2. Manual installation............................................................................................35
3.1.3. Method of driver unistallation ............................................................................42
3.2. macOS system driver installation ................................................................................42
3.2.1. Driver installation ..............................................................................................42
3.3. Add printer to macOS system......................................................................................45
3.3.1. Add up the printer via USB................................................................................45
3.3.2. Add up the printer via wireline connection.........................................................45
3.3.3. Add up the printer via wireless connection........................................................45
3.3.4. Add AirPrint printer............................................................................................46
4. Wired Network Settings (For printer models that support wired network printing)..................47
4.1. Install the Printer to Network .......................................................................................47
4.2. Control the Network Printer.........................................................................................47
4.2.1. View or Change Network Settings.....................................................................47
4.2.2. Set or Change Web Server Login Password.....................................................48
5. Wireless network setup (applicable to Wi-Fi models) ............................................................49
5.1. Basic structure mode...................................................................................................49
5.1.1. Wireless network setup tools.............................................................................50
5.1.2. Wi-Fi Protected Setup (WPS) setup..................................................................54
5.1.3. How to disable the Wi-Fi network connected.....................................................55
5.2. Wi-Fi hotspot mode.....................................................................................................55
5.2.1. Preliminary preparations...................................................................................55
5.2.2. Wi-Fi Hot Connection........................................................................................55
5.2.3. Wi-Fi Hotspot Configuration..............................................................................55

VIII
5.3. Wireless network setup FAQs.....................................................................................55
6. Mobile Print/Scan/Fax (for models with Wi-Fi function only)..................................................57
6.1. "Pantum" APP.............................................................................................................57
6.1.1. Operating systems supported ...........................................................................57
6.1.2. How to download Pantum APP.........................................................................57
6.1.3. How to use this "Pantum" APP..........................................................................57
6.2. Mopria mobile print......................................................................................................58
6.2.1. The operating systems and applications which support Mopria mobile printing.58
6.2.2. How to download Mopria Print Service..............................................................58
6.2.3. Preliminary preparations...................................................................................58
6.2.4. How to use Mopria mobile printing....................................................................59
6.3. AirPrint mobile print.....................................................................................................59
6.3.1. Operating systems supported by AirPrint mobile print.......................................59
6.3.2. Preliminary preparations...................................................................................59
6.3.3. How to use AirPrint mobile printing ...................................................................59
7. General Settings...................................................................................................................61
7.1. System Settings..........................................................................................................61
7.1.1. Toner Save Setting...........................................................................................61
7.1.2. Language Setting..............................................................................................62
7.1.3. Restore to Factory Settings...............................................................................63
7.1.4. Sleep Time Setting............................................................................................64
7.1.5. Auto shut-off setting..........................................................................................65
7.2. Network Settings.........................................................................................................66
7.3. Network Information....................................................................................................67
7.4. Information report........................................................................................................68
8. Print......................................................................................................................................69
8.1. Print Function..............................................................................................................69
8.2. Open Help Document..................................................................................................70
8.3. Duplex Print ................................................................................................................71
8.4. Cancel Print Job..........................................................................................................74
8.5. Mac System Print........................................................................................................75
9. Copying.................................................................................................................................80
9.1. Copying function .........................................................................................................80
9.2. Copying method..........................................................................................................80
9.3. Copying cancel............................................................................................................80
9.4. Common copying setting.............................................................................................81
9.4.1. Image quality ....................................................................................................81
9.4.2. Intensity ............................................................................................................81
9.4.3. Resizing............................................................................................................81
9.4.4. Multipage..........................................................................................................82
9.4.5. Clone................................................................................................................82
9.4.6. Poster...............................................................................................................83
9.4.7. Collated copy....................................................................................................83
9.4.8. Manual dual-side...............................................................................................84
9.4.9. Paper setting.....................................................................................................84
9.5. ID card copying setting................................................................................................84

XI
9.5.1. Arrangement mode ...........................................................................................85
9.5.2. Intensity ............................................................................................................85
9.5.3. Paper setting.....................................................................................................85
9.6. Receipt setting ............................................................................................................86
9.6.1. Intensity ............................................................................................................86
9.6.2. Paper setting.....................................................................................................86
10. Scan ...................................................................................................................................87
10.1. Push Scan.................................................................................................................87
10.1.1. Steps for Push Scan with Tablet .....................................................................87
10.1.2. Steps for Push Scan with Automatic Document Feeder(ADF).........................88
10.1.3. Single Page Scan ...........................................................................................88
10.1.4. Merge Scan ....................................................................................................88
10.1.5. Other Scan Functions .....................................................................................90
10.2. Pull Scan...................................................................................................................94
10.2.1. Pantum Scan Application................................................................................94
10.2.2. TWAIN Scan Driver.........................................................................................95
10.2.3. WIA Scan Driver .............................................................................................97
10.2.4. Cancel Scan Job...........................................................................................100
10.3. macOS System Scan..............................................................................................101
10.3.1. ICA Scan.......................................................................................................101
10.3.2. TWAIN Scan.................................................................................................105
11. Fax....................................................................................................................................106
11.1. Connect Devices.....................................................................................................106
11.2. Fax Settings............................................................................................................106
11.3. Fax Functions..........................................................................................................109
11.3.1. Send Fax ......................................................................................................109
11.3.2. Receive Fax..................................................................................................112
11.3.3. Other Scan Functions ...................................................................................113
11.4. Contacts..................................................................................................................119
11.5. Cancel Fax..............................................................................................................120
11.6. Pantum PC-Fax Software........................................................................................120
11.6.1. Open With.....................................................................................................120
11.6.2. Sending Fax with PC-Fax..............................................................................121
11.6.3. Basic Settings for PC-Fax.............................................................................122
11.6.4. Other Functions for Sending Fax with PC-Fax ..............................................123
12. Routine Maintenance........................................................................................................125
12.1. Cleaning the Printer.................................................................................................125
12.2. Maintenance of Laser Toner Cartridge....................................................................128
12.2.1. Use and Maintenance of Laser Toner Cartridge............................................128
12.2.2. Service Life of the Laser Toner Cartridge......................................................128
12.2.3. Replace Laser Toner Cartridge.....................................................................129
13. Troubleshooting................................................................................................................132
13.1. Clearing Jammed Paper..........................................................................................132
13.2. Error Message.........................................................................................................134
13.3. Common Troubleshooting.......................................................................................135
13.3.1. Common Trouble..........................................................................................135

X
13.3.2. Image Defects...............................................................................................137
14. Menu Structure .................................................................................................................140
15. Product Specifications.......................................................................................................141
15.1. Overview of the Specifications.................................................................................141
15.2. Print Specifications..................................................................................................142
15.3. Copy Specifications.................................................................................................142
15.4. Scan Specifications.................................................................................................142
15.5. Fax Specifications (For M6600 Series models only)................................................143

1
1. Before Using the Printer
1.1. Introduction of Models
This product have the following configurations:
Series Name
M6200/M6500 Series
Picture
Basic Functions
Print, Copy, Scan
Basic Models
USB Model, NET Model, Wi-Fi Model
Basic
Specifications
• The maximum print speed of A4 paper is 20/22ppm, and that of letter paper is
21/23ppm.
• The maximum volume of feeder tray is 150 pages and the maximum volume of
output tray is 100 pages.
• Support full-color scanning.
• Support the function of scanning to email.
Series Name
M6550 Series
M6600 Series
Picture
Basic Function
Print, Copy, Scan, Fax
Basic Models
USB Model, NET Model, Wi-Fi Model
Basic
Specifications
• The maximum print speed of A4 paper is 22ppm, and that of letter paper is
23ppm.
• Support scan for automatic document feeder.
• The maximum volume of feeder tray is 150 pages and the maximum volume of
output tray is 100 pages.
• Support full-color scanning.
• Support the function of scanning to email.
• Support Fax function (Only M6600 Series).

2
1.2. Supplied Accessories
Name
USB Interface Cable
Power Cord
CD-ROM
Quick Setup Guide
Pantum Warranty
Phone
Phone Cord
Spiral Cable
Note:
• The Pantum Warranty may not be attached in some regions.
• M6600 Series come with phone, phone cord and spiral cable in some countries.
• Volume control is not available with the phone.

3
1.3. Product View
| Side view (1)
No.
M6200/M6500 Series
1
Cover
2
Output Bin
3
Control Panel
No.
M6550/M6600 Series
1
Automatic document feeder
2
Cover
3
Output Bin
4
Control Panel

4
| Side view (2)
No.
M6200/M6500 Series
1
Glass Platen
2
Scanning Platform
3
Output Tray
4
Automatic Feed Paper Deflector
5
Paper Stop
6
Feeder Tray
7
Automatic Feeder Tray
8
Power switch
No.
M6550/M6600 Series
1
Glass Platen
2
Scanning Platform
3
Output Tray
4
Automatic Feed Paper Deflector

5
5
Paper Stop
6
Feeder Tray
7
Automatic Feeder Tray
8
Power switch
Note：
• The power switch of the printer is divided into two types: “touch type” and
“self-locking type”. The actual appearance of the purchased printer will prevail.
• The “touch type” power switch of the printer only has one mode, and can be reset by
short-pressing.
1) ON: short-press the power switch in the OFF state to turn on the power supply of
the printer.
2) OFF: long-pressure the power switch for about 3s in the ON state to turn off the
power supply of the printer.
• The “self-locking type” power switch of the printer has two modes: lock and
disconnect.
1) ON: short-press the power switch in the OFF state to turn on the power supply of
the printer.
2) OFF: short-press the power switch in the ON state to turn off the power supply of
the printer.
| Rear View
No.
M6200/M6500 Series
Diagram
1
USB Interface
2
Network Interface
3
Power Interface
4
Rear Cover

6
No.
M6550/M6600 Series
Diagram
1
USB Interface
2
Network Interface
3
Extension Interface (For M6600 Series only)
4
Phone Cord Interface (For M6600 Series only)
5
Rear Cover
6
Power Interface
Note:
• The diagram may vary slightly with different models and functions.
1.4. Laser Toner Cartridge
| Service Life of the Laser Toner Cartridge
Type
Average Print Volume
Laser Toner Cartridge with Standard
Capacity
About 1600 Pages
(The above data is based on ISO/IEC 19752 standard)
Note:
• The model is subject to increase without notice.
• Consumables capacity may vary with different using types.
• It's not recommend using consumables other than the original Pantum consumables.
• Any damages caused by using non-Pantum original consumables are not covered by
the Warranty.

7
1.5. Easily-Refilled Laser Toner Cartridge
1.5.1 Structure of Easily-Refilled Laser Cartridge
No.
Name
1
Waste Toner Port
2
Toner Refilling Port
3
Waste Toner Box
4
Toner Box
1.5.2. Steps of Filling the Easily-Refilled Laser Cartridge
Steps
Diagram
Description
1
Hold the laser toner cartridge with the toner port side down and
shake it vertically around 5-6 times.
2
Open the cover of the waste toner port.
3
Pour out the waste toner from the waste toner box.
4
Close the cover of the waste toner port.
5
Open the cover of the toner refilling port.

8
6
Align the mouth of the toner bottle to the toner refilling port.
7
Pour the toner into the toner box.
8
Close the cover of the toner refilling port.
9
The toner refilling is completed.

9
1.6. Control Panel
M6200/M6500/M6550 Series
1
Wi-Fi button
Short press Wi-Fi button to turn on direct Wi-Fi connection of the printer
and automatically print out "Mobile Device Wi-Fi Connection Wizard"
page (for models with Wi-Fi function only).
Long press Wi-Fi button for over 2s to start WPS when Wi-Fi is not
connected or to disconnect Wi-Fi when it has already been connected
(for models with Wi-Fi function only).
Open save toner function(applicable to non-Wi-Fi model only).
2
Power
Saving/Wake-up
Button
Press this button to switch to power saving status or wake the machine
from power saving status
3
Status Light
This light indicates the ready, alarm and other status of the printer
Green light: Normal
Orange light: Warning
Red Light: Error
4
Scan Button
Press this button to enter into scan mode
5
Copy Button
Press this button to enter into copy mode
6
ID Card Copy Button
Press this button to enter into ID Card Copy mode
7
Bill Copy Button
Press this button to enter into Bill Copy mode
8
Menu Button
Press this button to access the menu options to make the settings
9
Back Button
Press this button to go back to the upper-level page
10
Cancel Button
Press this button to cancel the operation