Pantum M6500W User manual

It is recommended to carefully read this Guide before using the printer
Pantum M6200/M6500/M6550 Series
Pantum M6600 Series
Monochrome Laser MFP
User Guide

Version: V1.5
I
Preface
Welcome to the Pantum Series products!
We heartily appreciate your using of Pantum Series products!
To protect your vital interests, please carefully read the following statements.
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd.
Microsoft®, Windows®, Windows Server® and Windows Vista® are trademarks registered by
Microsoft Corporation in the United States or other countries/regions.
The ownership to the names of the software in this User Guide belongs to their respective
companies in accordance with corresponding license agreement, and they are referred for
instructions only.
All other product and brand names herein may be the registered trademarks, trademarks or
service marks of their respective owners, and they are referred for instructions only.
Copyright
The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any
form without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
Disclaimer
For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make
changes to the User Guide. The information contained herein is subject to change without
notice.
Users are responsible for any damages arising from failing to follow this User Guide.
Meanwhile, except the express warranty made in the product maintenance manual or service
commitment, Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied
warranty or guarantee to this User Guide (including composing or words).
Using this product to copy, print, scan certain documents or images or make other forms
of operations may be prohibited by the local laws. If you are uncertain about the legality of
using this product for certain documents or images, you should consult your legal advisor in
advance.
The product can only be used safely in the non-tropical areas at an altitude no higher than
2000 meters.
Mopria®, the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and
service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized
use is strictly prohibited.

II
Safety Precautions
Laser Safety
The laser radiation is harmful to the human body. Since laser components are completely
sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not
randomly disassemble the printer!
The printer follows the provisions of Class 1 laser products under CFR standard. The printer
has a Class III b laser diode, which has no laser radiation leakage among laser components.
The laser components shall complies with the requirements of: U.S. Code of Federal
Regulations, 21 CFR 1040, IEC 60825-1
The following label is attached to the laser components inside the printer:
Disconnect the power supply
The product should be placed close to or easily accessible to power sockets, so as to
allow easy disconnection of power supply!

Safety Warning
Please note the following safety warnings before using the printer:
There is high-voltage electrode inside the printer. Before
cleaning the printer, make sure the power is turned off!
Plugging and unplugging the power cord plug with a
wet hand can result in an electric shock.
The fuser unit is attached with a high temperature
warning label. Please do not remove or damage
this label.
The fuser unit is hot when and after
printing. Touching the fuser unit (the
shaded area as shown) may cause burns!
Warning
Reclamation and recycling
To protect the environment, our corporation has already established the system of reclamation
and recycling for waste products. Please refer to the Pantum official website for product
recovery at www.pantum.com.
III

IV
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions;
2. Familiarize yourself with the basic principles associated with operating electrical appliances;
3. Complywithallwarningsandinstructionsmarkedontheequipmentorspecifie inthemanualsuppliedwiththe
equipment;
4. Iftheoperatinginstructionsconflic withthesafetyinformation,pleasereferbacktothesafetyinformation,as
youmayhavemisunderstoodtheoperatinginstructions.Ifyoucannotresolvetheconflicts pleasecallthe
Customer Service Hotline or contact a service representative for help;
5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not use liquid or
aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to avoid serious damage caused by the
falling of the equipment;
7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;
8. Do not put any articles on the power cord. Do not put the equipment at the place where its power cord could be
stepped on by people;
9. Outletsandextensioncordsmustnotbeoverloaded.Thismayreduceperformanceandcouldresultinfir or
electric shock;
10. Do not allow pets to chew on the AC power cord or the computer interface cable;
11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the
high-voltagedevice,whichotherwisemayresultinfir orelectricshock.Takecarenottospillliquidsontothe
equipment;
12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs may only be
carried out by professional maintenance personnel. Opening or removing the cover could result in an electric
shock or other potential hazards. Incorrect disassembly and assembly could also result in an electric shock
during future use;
13. If any one of the following occurs, disconnect the equipment from the computer and pull out the power cord from
theACwallsocketandcontactaqualifie memberoftheservicepersonnelformaintenance:
• Liquidhasbeenspilledintotheequipment.
• Theequipmenthasbeenexposedtorainorwater.
• Theequipmentfalls,orthecoverisdamaged.
• Significan changesintheequipment’sperformance.
14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls may result in damage
andmeanthatprofessionalmaintenancepersonnelneedtospendmoretimefixin it;
15. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If possible, pull out the
AC power cord during a thunderstorm;
16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care not to touch this
surface, and keep children away from this surface;
17. The signal wire of the device connected with the printer can not be connected to the outdoors;
18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of documents in a poorly
ventilated room;
19. In standby status, the product will automatically enter into the power saving (sleep) mode if it does not receive
any job order for a while (such as 1 minute); and it can realize zero power consumption only if it has not been
connected with any external input power supply;
20. As the Class 1 equipment, the product must be connected to the power supply outlet with protective grounding
line when using;
21.
This product should be placed according to the shipping marks on the product package box during delivery;
22. Thisproductisakindoflow-voltageequipment.Whenusingthisproductbelowthespecifie voltagerange,
please refer to the product precautions or call Pantum Aftersales Service Centre, if the toner comes off the
printed contents, or the equipment starts slowly;
23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to
purchasepartstheyneed.Iftheproductsoldisinconsistentwiththepackagelist,pleasegotothespecifie
Aftersales Service Centre to solve the problem;
24. Install this product in a place with the temperature between 10°C and 32.5°C and the relative humidity between
20% and 80%;
25. For security and other reasons the printer may switch to intermittent printing after a certain amount of continuous
printing.

V
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
29. Changesormodificatio notexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser’s
authority to operate the equipment.
30. The power consumption of the product is 3.137W in networked standby if all wired network ports are connected
and all wireless network ports are activated;
31. Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
32. This Class B digital apparatus complies with Canadian ICES-003.
33. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
backofthisequipmentisalabelthatcontains,amongotherinformation,aproductidentifie intheformatUS:
VFCFA00B66-1.Ifrequested,thisnumbermustbeprovidedtothetelephonecompany.Thisequipmentusesthe
followingUSOCjacks:RJ-11,RJ-45,USBjacksandpowerjacks.
34. REN(RINGEREQUIVALENTNUMBERS)STATEMENT
Notice: The Ringer Equivalence Number(REN: 0.01B) assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not exceed 5.
35. ATTACHMENTLIMITATIONSSTATEMENT
Notice: This equipment meets telecommunications network protective, operational and safety requirements as
prescribedintheappropriateTerminalEquipmentTechnicalRequirementsdocument(s).Thisisconfirme by
markingtheequipmentwiththeIndustryCanadacertificatio number.TheDepartmentdoesnotguaranteethe
equipmentwilloperatetotheuser’ssatisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method
of connection. The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairstocertifie equipmentshouldbecoordinatedbyarepresentativedesignatedbythesupplier.Anyrepairs
or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,telephone
lines and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution:Usersshouldnotattempttomakesuchconnectionsthemselves,butshouldcontacttheappropriate
electric inspection authority, or electrician, as appropriate.
36. ThisproductmeetstheapplicableIndustryCanadatechnicalspecifications
37. PleasekeepthisUserGuideproperly.
26. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following
two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the
device.
27. IC Radiation Exposure Statement:
This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled environments.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator and
your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
28. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not

VI
Legal Information
Thissymbolindicatesthat,attheendofyourproduct’slife,itmustnotbe
discardedasdomesticwaste. Instead, you should dispose of your used
equipment at a designated collection point for the recyclingofwasteelectrical
andelectronicequipment.Ref:EUDirective2002/96/EConWasteElectrical
andElectronicEquipment(WEEE).Pleasecontactyourdistributor/supplierfor
furtherinformation.
This product is suitable for indoor use only.
European Community (EC) directives conformity
ThisproductcomplieswiththeprotectionrequirementsofECdirectives
2014/30/EUand
2014/35/EUontheapproximationandharmonizationofthelawsoftheMember
Statesrelatingto electromagnetic compatibility and safety of electrical
equipment designed for use within certain voltage limits.
Themanufacturerofthisproductis:ZhuhaiPantumElectronicsCo.,Ltd.,
No.3883,ZhuhaiAvenue,Zhuhai, Guangdong, China 519060.
A declaration of conformity to the requirements of the Directives is available
upon request from the Authorized Representative.
ThisproductsatisfiestheClassBlimitsofEN55032andsafetyrequirementsof
EN60950.
ThisprinterisfullycompliantwiththeROHSDirective2009/95/ECandthe
requirementsoftherevisedDirective2011/65/EUformanagingtoxicand
hazardoussubstances.
A battery is built in the product with the faxing feature. When the product
battery is scraped, it should never be disposed with other household
waste. In order to protect the natural resources and promote the reuse of
materials, please separate the battery from other types of waste, and
deliver it to your local battery recycling systems for recycling.
Warning: 1. The battery of this product is non-rechargeable, and it should
never be dismantled, crushed, heated or burned. Improper replacement
operations may cause ire and burns; 2. The battery should be placed beyond
the reach of children to prevent them swallowing.
To protect natural resources and promote the utilization of materials, please
separate the battery from other types of waste for recycle by your local battery
recovery system.
Warning: 1. The battery of this product is non-rechargeable, and it should
never be dismantled, crushed, heated or burned. Improper replacement
operations may cause ire and burns; 2. The battery should be placed beyond
the reach of children to prevent them swallowing.
SVHC （Substances of Very High Concern）content stated in REACH Regulation: Battery built
in the equipment with faxing feature contains SVHC including: 1,2-dimethoxyethane;ethylene
glycol dimethyl ether (EGDME) with concentration of 0.707%.

VII
Table of Contents
1.Before Using the Printer ..................................................................................................................1-2
1.1.Introduction of Models .............................................................................................................1-2
1.2.Supplied Accessories ...............................................................................................................1-3
1.3.Product View ............................................................................................................................1-4
1.4.Laser Toner Cartridge ...............................................................................................................1-8
1.5.Easily-Relled Laser Toner Cartridge ......................................................................................1-8
1.5.1.Structure of Easily-Relled Laser Cartridge l .....................................................................1-8
1.5.2.Steps of Filling the Easily-Relled Laser Cartridge ...........................................................1-8
1.6.Control Panel .........................................................................................................................1-10
2.Paper and Print Media.....................................................................................................................2-2
2.1.Paper Specication...................................................................................................................2-2
2.2.Special Paper ..........................................................................................................................2-3
2.3.Non-printing Area and Non-scanning Area ...............................................................................2-4
2.4.Loading Paper .........................................................................................................................2-5
2.5. Paper and Manuscript Use Process ........................................................................................2-6
2.5.1.Scanning With Tablet ........................................................................................................2-6
2.5.2. Scanning With Tablet ........................................................................................................2-8
3.Driver installation and uninstallation ...............................................................................................3-2
3.1. How to install Windows printer driver ......................................................................................3-2
3.1.1.One-click Installation .........................................................................................................3-2
3.1.2.Manual installation ...........................................................................................................3-16
3.1.3.Method of driver unistallation ..........................................................................................3-23
3.2.Mac system driver installation.................................................................................................3-24
3.2.1.Driver installation..............................................................................................................3-24
3.3.Add printer to Mac system .....................................................................................................3-26
3.3.1.Add up the printer via USB ..............................................................................................3-26
3.3.2.Add up the printer via wireline connection ......................................................................3-26
3.3.3.Add up the printer via wireless connection .....................................................................3-26
3.3.4.Add AirPrint printer...........................................................................................................3-27
4. Wired Network Settings (For printer models that support wired network printing) ........................4-2
4.1.Install the Printer to Network.....................................................................................................4-2
4.2.Control the Network Printer ......................................................................................................4-2
4.2.1.View or Change Network Settings ....................................................................................4-2
4.2.2.Set or Change Web Server Login Password ....................................................................4-2
5.Wireless network setup (applicable to Wi-Fi models) .....................................................................5-2
5.1.Basic structure mode................................................................................................................5-2
5.1.1.Wireless network setup tools ............................................................................................5-2
5.1.2.Wi-Fi Protected Setup (WPS) setup...................................................................................5-7
5.1.3.How to disable the Wi-Fi network connected.....................................................................5-7
5.2.Wi-Fi hotspot mode ..................................................................................................................5-8
5.2.1.Preliminary preparations ...................................................................................................5-8
5.2.2.Wi-Fi Hot Connection ........................................................................................................5-8
5.2.3Wi-Fi Hotspot Conguration................................................................................................5-8
5.3.Wireless network setup FAQs ..................................................................................................5-8
6.Pantum Mobile Print, Mobile Scan and Mobile Fax.........................................................................6-2
6.1.Introduction to Pantum Mobile Print, Mobile Scan and Mobile Fax ..........................................6-2
6.1.1.What’s Pantum Mobile Print, Mobile Scan and Mobile Fax? .............................................6-2
6.1.2.Download Pantum Mobile Print, Mobile Scan and Mobile Fax ..........................................6-2
6.1.3.Supported Mobile Operating System ................................................................................6-2
6.2. How to use this "Pantum" APP ................................................................................................6-2
6.2.1.For Android Devices...........................................................................................................6-2
6.2.2.For iOS Devices.................................................................................................................6-4

VIII
7.General Settingst.............................................................................................................................7-2
7.1.System Settings........................................................................................................................7-2
7.1.1.Toner Save Setting.............................................................................................................7-2
7.1.2.Language Setting ..............................................................................................................7-4
7.1.3.Restore to Factory Settings ...............................................................................................7-4
7.1.4.Sleep Time Setting.............................................................................................................7-5
7.1.5.Auto shut-off setting ...........................................................................................................7-5
7.1.6.Network Settings................................................................................................................7-6
7.1.7.Network Information...........................................................................................................7-8
7.2.Print information report ............................................................................................................7-9
8. Print ................................................................................................................................................8-2
8.1.Print Function ...........................................................................................................................8-2
8.2.Open Help Document ...............................................................................................................8-3
8.3.Duplex Print .............................................................................................................................8-4
8.4.Cancel Print Job .......................................................................................................................8-7
8.5.Mac System Print .....................................................................................................................8-7
9. Copying .........................................................................................................................................9-2
9.1. Pull Scan..................................................................................................................................9-2
9.2. Copying method ......................................................................................................................9-2
9.3. Copying cancel ........................................................................................................................9-2
9.4. Common copying setting .........................................................................................................9-3
9.4.1. Image quality ....................................................................................................................9-3
9.4.2. Intensity ............................................................................................................................9-3
9.4.3. Resizing ............................................................................................................................9-3
9.4.4. Multipage ..........................................................................................................................9-3
9.4.5. Clone ................................................................................................................................9-4
9.4.6. Poster................................................................................................................................9-4
9.4.7. Collated copy ....................................................................................................................9-5
9.4.8. Manual dual-side ..............................................................................................................9-5
9.4.9. Paper setting ....................................................................................................................9-5
9.5. ID card copying setting ............................................................................................................9-6
9.5.1. Arrangement mode ...........................................................................................................9-6
9.5.2. Intensity ............................................................................................................................9-6
9.5.3. Paper setting.....................................................................................................................9-6
9.6. Receipt setting .........................................................................................................................9-7
9.6.1. Intensity.............................................................................................................................9-7
9.6.2. Paper setting ....................................................................................................................9-7
10. Scan ...........................................................................................................................................10-2
10.1.Push Scan ............................................................................................................................10-2
10.1.1. Steps for Push Scan with Tablet ...................................................................................10-2
10.1.2. Steps for Push Scan with Automatic Document Feeder(ADF)......................................10-2
10.1.3. Single Page Scan .........................................................................................................10-3
10.1.4. Merge Scan...................................................................................................................10-3
10.1.5. Other Scan Functions ...................................................................................................10-4
10.2.Pull Scan...............................................................................................................................10-8
10.2.1. Pantum Scan Application ..............................................................................................10-8
10.2. 2.TWAIN Scan Driver.......................................................................................................10-9
10.2.3. WIA Scan Driver..........................................................................................................10-11
10.2. 4.Cancel Scan Job.........................................................................................................10-14
10.3.Mac System Scan...............................................................................................................10-15
10.3.1. ICA Scan .....................................................................................................................10-15
10.3.2. TWAIN Scan................................................................................................................10-18

IX
11. Fax .............................................................................................................................................11-2
11.1. "Connect Devices.................................................................................................................11-2
11.2. Fax Settings .........................................................................................................................11-3
11.3. Fax Functions ......................................................................................................................11-5
11.3.1. Preliminary preparations ...............................................................................................11-5
11.3.2. How to use NFC function to print ..................................................................................11-7
11.3.3 Other Scan Functions.....................................................................................................11-8
11.4. Contacts.............................................................................................................................11-12
11.5. Cancel Fax.........................................................................................................................11-13
11.6. Pantum PC-Fax Software ..................................................................................................11-14
11.6.1. Open With ...................................................................................................................11-14
11.6.2. Sending Fax with PC-Fax............................................................................................11-14
11.6.3. Basic Settings for PC-Fax ...........................................................................................11-15
11.6.4. Other Functions for Sending Fax with PC-Fax............................................................11-16
12.Routine Maintenance...................................................................................................................12-2
12.1.Cleaning the Printer..............................................................................................................12-2
12.2. Maintenance of Laser Toner Cartridge ................................................................................12-5
12.2.1. Use and Maintenance of Laser Toner Cartridge ...........................................................12-5
12.2.2. Service Life of the Laser Toner Cartridge......................................................................12-5
12.2.3. Replace Laser Toner Cartridge .....................................................................................12-5
13. Troubleshooting..........................................................................................................................13-2
13.1. Clearing Jammed Paper ......................................................................................................13-2
13.2. Error Message .....................................................................................................................13-4
13.3. Common Troubleshooting....................................................................................................13-5
13.3.1. Common Trouble ..........................................................................................................13-5
13.3.2. Image Defects...............................................................................................................13-6
14. Menu Structure..........................................................................................................................14-2
15. Product Specications................................................................................................................15-2