Pantum P2210 Series User manual

Pantum P2210-P2510 Series
Monochrome Laser Printer
It is recommended to carefully read this Guide before using the printer

I
Preface
Welcome to the Pantum series products!
We heartily appreciate your using of Pantum series products!
To protect your vital interests, please carefully read the following statements.
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd.
Microsoft®, Windows®, Windows Server®and Windows Vista®are trademarks registered by
Microsoft Corporation in the United States or other countries/regions.
The ownership to the names of the software in this User Guide belongs to their respective owned
companies in accordance with corresponding license agreement, and they are referred for
instructions only.
All other product and brand names herein may be the registered trademarks, trademarks or service
marks of their respective owners, and they are referred for instructions only.
Copyright
The copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or forms
without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
Version: V1.0
Disclaimer
For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make
changes to the User Guide. The information contained herein is subject to change without notice.
Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile,
except the express warranty made in the product maintenance manual or service commitment,
Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied warranty or guarantee to
this User Guide (including composing or words).
Using this product to copy, print, scan certain documents or images or make other forms of
operations may be prohibited by the local laws. If you are uncertain about the legality of using this
product for certain documents or images, you should consult your legal advisor in advance.

II
Safety Precautions
Disconnect the power supply
The product should be placed close to or easily accessible to power sockets, so as to allow easy
disconnection of power supply!
Laser Safety
The laser radiation is harmful to the human body. Since laser components are completely sealed in
the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly
disassemble the printer!
The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a
Class III B laser diode, which has no laser radiation leakage among laser components.
The laser components shall complies with the requirements of: U.S. Code of Federal Regulations,
21 CFR 1040, IEC 60825-1
The following label is attached to the laser components inside the printer:

III
Safety Warning
Please note the following safety warnings before using the printer:
Warning
There is a high-voltage electrode inside the printer. Before
cleaning the printer, make sure the power is turned off!
Plugging and unplugging the power cord plug with a wet hand
may result in an electric shock.
The fuser unit is hot during and after printing. Touching the
fuser unit (the shaded area as shown) may cause burns!
The fuser unit bears a high temperature warning label. Please
do not remove or damage this label.

IV
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions;
2. Familiarize yourself with the basic principles associated with operating electrical appliances;
3. Comply with all warnings and instructions marked on the equipment or specified in the manual
supplied with the equipment;
4. If the operating instructions conflict with the safety information, please refer back to the safety
information, as you may have misunderstood the operating instructions. If you cannot resolve the
conflicts, please call the Customer Service Hotline or contact a service representative for help;
5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not
use liquid or aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to avoid serious damage
caused by the falling of the equipment;
7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;
8. Do not place any articles on top of the power cord. Do not put the equipment in a place where its
power cord will be stepped on by people;
9. Outlets and extension cords must not be overloaded. This may reduce performance and could
result in fire or electric shock;
10. Do not allow pets to chew on the AC power cord or the computer interface cable;
11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the
high-voltage device, which otherwise may result in fire or electric shock. Take care not to spill
liquids onto the equipment;
12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs
may only be carried out by professional maintenance personnel. Opening or removing the cover
could result in an electric shock or other potential hazards. Incorrect disassembly and assembly
could also result in an electric shock during future use;
13. If any one of the following occurs, disconnect the equipment from the computer and pull out the
power cord from the AC wall socket and contact a qualified member of the service personnel for
maintenance:
• Liquid has been spilled into the equipment.
• The equipment has been exposed to rain or water.
• The equipment falls, or the cover is damaged.
• Significant changes in the equipment’s performance.
14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls may
result in damage and mean that professional maintenance personnel need to spend more time
fixing it;

V
15. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If
possible, pull out the AC power cord during a thunderstorm;
16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care
not to touch this surface, and keep children away from this surface;
17. The signal wire of the device connected with the printer can not be connected to the outdoors;
18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of
documents in a poorly ventilated room;
19. In standby status, the product will automatically enter into the power saving (sleep) mode if it
does not receive any job order for a while (such as 1 minute); and it can realize zero power
consumption only if it has not been connected with any external input power supply;
20. As the Class 1 equipment, the product must be connected to the power supply outlet with
protective grounding line when using;
21. This product should be placed according to the shipping marks on the product package box
during delivery;
22. This product is a kind of low-voltage equipment. When using this product below the specified
voltage range, please refer to the product precautions or call Pantum Aftersales Service Centre, if
the toner comes off the printed contents, or the equipment starts slowly;
23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales
Service Centre to purchase parts they need. If the product sold is inconsistent with the package list,
please go to the specified Aftersales Service Centre to solve the problem;
24. Install this product in a place with the temperature between 10°C to 32.5°C, and the relative
humidity between 20% to 80%;
25. For security and other reasons the printer may switch to intermittent printing after a certain
amount of continuous printing.
26. Please keep this User Guide properly.

VI
Regulatory Information
This symbol indicates that, at the end of your product’s life, it must not be discarded as
domestic waste. Instead, you should dispose of your used equipment at a designated
collection point for the recycling of waste electrical and electronic equipment. Ref: EU
Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). Please
contact your distributor / supplier for further information.
This product is suitable for indoor use only.
European Community (EC) directives conformity
This product complies with the protection requirements of EC directives 2014/30/EU
and 2014/35/EU on the approximation and harmonization of the laws of the Member
States relating to electromagnetic compatibility and safety of electrical equipment
designed for use within certain voltage limits.
Radio Equipment directive 2014/53/EU only for models ending with suffix “W”.
The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd.,
No.3883,Zhuhai Avenue,Zhuhai,Guangdong,China 519060.
A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55032 / EN 55035 and safety
requirements of EN 62368-1.
This printer is fully compliant with the ROHS Directive 2009/95/EC and the
requirements of the revised Directive 2011/65/EU for managing toxic and hazardous
substances.

VII
Table of Contents
1. Before Using the Printer..............................................................................................................1
1.1. Product series introduction................................................................................................1
1.2. Supplied Accessories........................................................................................................2
1.3. Product View.....................................................................................................................3
1.4. Laser Toner Cartridge.......................................................................................................4
1.5. Easily-Refilled Laser Toner Cartridge................................................................................4
1.5.1. Structure of Easily-Refilled Laser Cartridge.............................................................4
1.5.2. Steps of Filling the Easily-Refilled Laser Cartridge..................................................5
2. Paper and Print Media ................................................................................................................7
2.1. Paper Specification...........................................................................................................7
2.2. Special Paper....................................................................................................................8
2.3. Loading Paper...................................................................................................................9
2.3.1. Loading into the Automatic Feeder Tray..................................................................9
2.4. Nonprinting Area.............................................................................................................11
2.5. Guidelines for Paper Use................................................................................................11
3. Driver installation and uninstallation..........................................................................................12
3.1. How to install Windows printer driver ..............................................................................12
3.1.1. One-click Installation.............................................................................................12
3.1.2. Manual installation................................................................................................27
3.1.3. Method of driver unistallation ................................................................................35
3.2. macOS system driver installation....................................................................................36
3.3. Add printer to Mac system...............................................................................................39
3.3.1. Add up the printer via USB....................................................................................39
3.3.2. Add up the printer via wireline connection.............................................................39
3.3.3. Add up the printer via wireless connection............................................................39
4. Wired network setup (applicable to wired network models).......................................................40
4.1. Set IP Address................................................................................................................40
4.1.1. Automatic Setting.........................................................................................................40
4.1.2. Manual Setting......................................................................................................40
5. Wireless network setup (applicable to WiFi models) .................................................................41
5.1. Basic structure mode ......................................................................................................41
5.1.1. Wireless network setup tools.................................................................................41
5.1.2. How to disable the WiFi network connected..........................................................44
5.2. WiFi Direct mode ............................................................................................................44

VIII
5.2.1. Preliminary preparations.......................................................................................44
5.2.2. WiFi Direct connection..........................................................................................44
5.2.3. How to disable the WiFi Direct ..............................................................................45
5.3. Wireless network setup FAQs.........................................................................................45
6. Web server (Applicable to network printers)..............................................................................47
6.1. Visit the embedded Web server......................................................................................47
6.2. Use Web server to manage printer..................................................................................47
6.2.1. Wireless setup ......................................................................................................48
6.2.2. Sleep time setup...................................................................................................49
6.2.3. Recover factory settings via Web server...............................................................49
7. Print..........................................................................................................................................50
7.1. Print Function..................................................................................................................50
7.2. Print Settings ..................................................................................................................51
7.2.1. Print parameter settings........................................................................................51
7.2.2. Manual duplex print...............................................................................................51
7.2.3. Opening Help Document.......................................................................................55
7.4. Cancel Print Job..............................................................................................................55
8. Mobile Print...............................................................................................................................56
8.1. "Pantum" APP.................................................................................................................56
8.1.1. Operating systems supported ...............................................................................56
8.1.3. How to use this "Pantum" APP..............................................................................56
9. General Settings.......................................................................................................................58
9.1. Control Panel Overview ..................................................................................................58
9.1.1. Functions of Buttons on the Control Panel............................................................59
9.1.2. Function of LED Indicators on the Control Panel...................................................59
9.2. System Setting................................................................................................................62
9.2.1. Sleep Time Setting................................................................................................62
9.3. Restore Factory Settings.................................................................................................63
9.4. Consumable information.................................................................................................63
10. Routine Maintenance..............................................................................................................64
10.1. Cleaning the Printer ......................................................................................................64
10.2. Maintenance of Laser Toner Cartridge..........................................................................66
10.2.1. Use and Maintenance of Laser Toner Cartridge..................................................66
10.2.2. Service Life of Laser Toner Cartridge..................................................................66
10.2.3. Replace Laser Toner Cartridge...........................................................................67
11. Troubleshooting......................................................................................................................69
11.1. Clearing Jammed Paper ...............................................................................................69

IX
11.1.1. Paper Jam in the Feed Port ................................................................................70
11.1.2. Paper Jam inside the Printer...............................................................................70
11.2. Common Troubleshooting.............................................................................................73
11.2.1. Common Trouble................................................................................................73
11.2.2. Image Defects.....................................................................................................74
12. Product Specification ..............................................................................................................77
12.1. Specification Overview..................................................................................................77
12.2. Print Specifications........................................................................................................77

1
1. Before Using the Printer
1.1. Product series introduction
Product series parameters
P2210 Series
P2510 Series
P2210W
Series
P2510W
Series
Interface type
USB
●
●
●
●
NET
WiFi
●
●
GDI
●
●
●
●
LED
●
●
●
●
Print Speed(A4)
20ppm
●
●
22ppm
●
●
Manual duplex print
●
●
●
●
(●: Support; Blank: Unsupport)
Note:
• This product series is subject to additions or changes without prior notice.

2
1.2. Supplied Accessories
When you open the package, make sure that the following parts are included in the carton:
Name
Parts
Printer
Laser Toner Cartridge
USB Interface Cable
Power Cord
CD-ROM
Installation Manual
Pantum Warranty
Note:
• The Pantum Warranty may not be attached in some regions.

3
1.3. Product View
| Front View
1
Output Bin
2
Control Panel
3
Output Tray
4
Automatic Feed Guide
5
Paper Stop
6
Feeder Tray
7
Automatic Feeder Tray
| Rear View
Note:
• The rear view of the printer may vary depending on the models and functions.
1
Network Interface
2
USB Interface
3
Power Switch
4
Power Interface

4
1.4. Laser Toner Cartridge
| Service Life of the Laser Toner Cartridge
Type
Average Print Volume
Laser Toner Cartridge with
Standard Capacity
About 700 Pages (The above data is based on ISO/IEC 19752 standard)
Laser Toner Cartridge with
High Capacity
About 1600 Pages (The above data is based on ISO/IEC 19752 standard)
Note:
• The model is subject to increase without notice.
• Consumables capacity may vary depending on the types used.
• The Company does not recommend using consumables other than the original
consumables provided, as any damages caused by non-original consumables are not
covered by the scope of warranty.
• Toner cartridge appearance may differ because of multiple volume and models, so the
schematic diagram is only for your reference.
1.5. Easily-Refilled Laser Toner Cartridge
1.5.1. Structure of Easily-Refilled Laser Cartridge
No.
Name
1
Waste Toner Port
2
Toner Refilling Port
3
Waste Toner Box
4
Toner Box

5
1.5.2. Steps of Filling the Easily-Refilled Laser Cartridge
Steps
Diagram
Description
1
Hold the laser toner cartridge with the toner port side
down and shake it vertically around 5-6 times.
2
Open the cover of the waste toner port.
3
Pour out the waste toner from the waste toner box.
4
Close the cover of the waste toner port.
5
Open the cover of the toner refilling port.
6
Align the mouth of the toner bottle to the toner refilling
port.

6
7
Pour the toner into the toner box.
8
Close the cover of the toner refilling port.
9
The toner refilling is completed.
Note:
• Do NOT incinerate new or waste toner or toner cartridge. Toner will combust when
exposed to flame and operator may get burnt.
• Do NOT use an ordinary vacuum to clean up spilled toner. The toner may be
exposed to spark inside the vacuum and thus cause a fire or explosion. You can use
an anti-explosion vacuum with a dust fire protection device.
• If you inhaled toner, please gargle with plenty of water and go to an environment with
fresh air. Go to the hospital when necessary.
• If the clothes are stained with toner, wipe clothes with a dry duster and then clean
them with cold water. Hot water will cause toner to penetrate fibers of clothes.

7
2. Paper and Print Media
2.1. Paper Specification
Automatic
Feeder
Tray
Media Type
Plain, thin, special paper (transparency, cardstock,
label, envelope, thick, etc.).
Media Size
A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive,
Folio, Oficio, Statement, Japanese Postcard, Monarch
Env, DL Env, C5 Env, C6, Env, No.10 Env, ZL, Big 16K,
Big 32K, 16K, 32K,
B6,Yougata4,Postcard,Younaga3,Nagagata3,Yougata2,
custom, etc.
Media Weight
60~163g/m²
Maximum Capacity of the Tray
150 pages (80g/m²)
Note:
• It is recommended to use the standard paper for the printer.
• Extensive use of special paper may affect the service life of the printer.
• The print media that does not meet the guidelines set out in this User Guide may result
in poor print quality, increased paper jam and excessive wear of the printer.
• Properties such as weight, composition, texture and humidity are important factors
affecting the printer performance and output quality.
• Please note the following matters when selecting the print media:
1. Desired print effect: The print media selected should meet the requirement of the print
tasks.
2. Surface smoothness: The smoothness of the print media may affect the sharpness of
the print outcome.
3. Some print media may meet all the use guidelines contained herein, but they still can
not bring satisfactory effect. This may be due to incorrect operation, inappropriate
temperature and humidity, or other factors beyond the control of Pantum. Before
purchasing large quantities of print media, make sure that the print media meets the
specifications specified in this User Guide.
4. Using print media that does not meet these specifications may cause damage to the
printer.

8
2.2. Special Paper
This printer supports using the special paper for printing. Special paper includes: label, envelope,
transparency, thick, cardstock, etc.
Note:
• When using special paper or print media, be sure to select matched print type and size in
the print settings so as to get the best print effect.
• When using special media to print, it is recommended to load one piece of paper at one
time.
| Please observe the following standards:
Types of Print
Media
Correct Practices
Incorrect Practices
Label
Use labels with no exposed lining paper only.
Labels shall be put flat when using.
Use labels of full sheet only.
There is no guarantee that all the labels in the
market can meet corresponding requirements.
Use wrinkled, blistering or damaged
labels.
Envelope
Envelopes should be loaded evenly.
Use wrinkled, nicked, stuck or
damaged envelopes.
Use envelopes with clips, snaps,
Windows, or coated linings.
Use envelopes with self-adhesive
stickers or other synthetic materials.
Transparency
Use only transparencies approved for use in
laser printers.
Use transparent print media that is
not suitable for laser printers.
Thick,
Cardstock
Use only heavy paper that is approved for use
in laser printers and meets the weight
specifications of this printer.
Use paper whose weight exceeds the
recommended media specifications of
this printer.

9
2.3. Loading Paper
2.3.1. Loading into the Automatic Feeder Tray
1. Open the feeder tray.
2. Slide the automatic feed guides to match both sides of the paper.
3. Raise the output tray to avoid the paper from slipping and falling.

10
4. Load the paper into the automatic tray with the print-side up.
Note:
• Before loading paper, please unfold the stacked paper to avoid a paper jam or feed
error,and then load the paper into the tray print-side up.
5. Adjust the paper stop to keep the paper in position. To ensure normal paper feeding, adjust the
bottom paper stop ①into the slot to keep it from slipping out, and then adjust the blue stop②to
match the paper size.
Note:
• Paper may get jammed or cannot be fed in when the automatic tray is loaded with more
than 150 sheets.
• When using the printed paper, please make the side to be printed (the blank side) up.
• When printing on A5 paper, it is recommended that the paper is fed in landscape
orientation, which can extend the service life of the laser toner cartridge.