Pantum P1000 Series User manual

User Guide
It is recommended that you read this Guide carefully before using the printer
P1000/P2000 Series
Monochrome Laser Printer

I
Legal notices
Trademark
Pantum and Pantum logo are registered trademarks of Zhuhai Seine Technology Co., Ltd.
Microsoft, Windows, Windows server and Windows Vista are either registered trademarks of
Microsoft Corporation in the United States and other countries.
The ownerships of software names related to this User Guide in accordance with
corresponding license agreement belong to their respective owned companies.
All other product and brand names herein maybe the registered trademarks, trademarks or
service marks of their respective owners.
Copyright
© 2011-2013 Copyright Zhuhai Seine Technology Co., Ltd
Reproduction, adaptation, or translation without prior written permission is prohibited, except
as allowed under the copyright laws.
Version: V1.3 AA2B- 2786- AL0
Disclaimer
The information contained herein is subject to change without notice.
Guide. Meanwhile, Zhuhai Seine Technology Co., Ltd. does not make any express or implied
warranty or guarantee for the User Guide (including composing or words) other than express
warranty on product maintenance and service. Using this product to print certain documents
and images may be prohibited by local law. If you are uncertain about the legality of using this
product to print certain documents and images, you should consult in advance with your legal
advisor for guidance.

II
Safety precautions
Laser safety statement
The device has a Class IIIB laser diode in the laser unit. You should not open the laser unit
under any circumstances to avoid exposure to the laser beam. Since radiation emitted inside
the device is completely conned within protective housings and external covers, the laser
beam cannot escape during any phase of normal user operation.
WARNING!
Using controls, making adjustments, or performing procedures other than those specied in
this user guide may result in exposure to hazardous radiation.
The label shown below is attached to the laser scanner unit inside the machine.

III
There is high voltage electric current in the equipment.
Before servicing the printer, please turn the printer off and
unplug the power cord from the AC power supply wall
outlet.
Touching the power cord and AC power supply
wall outlet with a wet hand can result in an electric
shock.
The Caution label warns of areas that will get hot.
Please do not remove or damage this label.
Parts of the printer will be hot after
printer operation. Do not touch the
fuser unit when opening the front or
rear covers.
Warning
Safety information
These warnings and precautions are included in order to prevent injury to you and others, as
well as preventing any potential damage to your machine. Be sure to read and understand all
of these instructions before using the machine.
Use common sense for operating any electrical appliance and whenever using your machine.
Also, follow all warnings and instructions marked on the machine and in the accompanying
literature. After reading this section, keep it in a safe place for future reference

IV
Please comply with the following general guide lines for operating
electrical equipment:
1. Be familiar with the basic knowledge of operating electrical appliances.
2. Comply with all notices, cautions and instructions accompanied with the equipment.
3. If the operating instructions conict with the safety information, please refer back to the
safety information. If you cannot resolve the conicts, please contact Pantum Customer
Services for help.
4. Please turn the printer off and remove the power cord from the AC power supply wall
outlet when cleaning the equipment. Do not use cleaning uid or aerosol sprays, and
clean the equipment only with a damp cloth.
5. Please make sure that the equipment is put on a stable desktop surface in order to avoid
serious damage or personal injury caused by falling equipment.
6. Do not bend, step on, place or allow the power cord to be crushed by heavy objects. Nor
allow the overload of the AC power supply wall outlets as this could result in a reduced
performance, electric shock or re.
7. Do not use this equipment in a power outlet not rated sufciently for safe operation or
overload wall outlets and extension cords. This can diminish performance, and could
result in electric shock or re.
8. Do not allow pets to chew on the AC power, telephone or PC interface cords. This could
result in electric shock or re/or injury to your pet.
9. Do not use the equipment if the power cord is damaged or if the electric outlet is not
grounded. This could result in electric shock or re.
10. Avoid exposing the equipment to any uids or electric shock or re could occur.
11. Do not disassemble the equipment in order to avoid electric shocks. In the event repairs
are necessary use only a qualied professional maintenance person.
12. If any of following occurs, please disconnect the PC interface cable and pull out the power
cord from the AC power supply wall socket, and consult with a qualied professional
maintenance person:
• the equipment is exposed to rain, water or other uids.
• the equipment falls, and the cover is damaged.
• the performance of the equipment has obviously changed.
13. Please do not use the equipment in a thunderstorm in order to avoid electric shocks. If
possible, pull out the power cord from the AC power supply wall socket.
14. Please retain this User Guide for future reference.

V
REGULATORY INFORMATION
This symbol indicates that, at the end of your product life, it must not be discarded
as domestic waste. Instead, you should dispose of your used equipment to a
designated collection point for the recycling of waste electrical and electronic
equipement. Ref: EU Directive 2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE). Please contact your distributor / supplier for further
information.
This product is suitable for indoor use only.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council
directives 2004/108/EC and 2006/95/EC on the approximation and harmonization
of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Zhuhai Seine Technology Co., Ltd., No. 63,
Mingzhubei Road, Xiangzhou District, Zhuhai City, Guangdong, P.R. China.
A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satises the Class B limits of EN 55022 and safety requirements of
EN 60950.
This printer is fully compliant with the ROHS Directive 2009/95/EC and the
requirements of the revised Directive 2011/65/EU for managing toxic and
hazardous substances.

VI
TABLE OF CONTENTS
1. Product information ........................................................................................................................1-2
1.1. What’s in the box .....................................................................................................................1-2
1.2. Product features ......................................................................................................................1-3
1.3. Overview ..................................................................................................................................1-4
1.3.1. Front view ..........................................................................................................................1-4
1.3.2. Rear view ...........................................................................................................................1-5
1.4. Printer installation ....................................................................................................................1-6
1.4.1. Power supply .....................................................................................................................1-6
1.4.2. Environment .......................................................................................................................1-6
2. About paper ....................................................................................................................................2-2
2.1. Paper types and sizes .............................................................................................................2-2
2.2. Loading paper ..........................................................................................................................2-2
2.3. Paper options ...........................................................................................................................2-4
2.4. Printing on envelopes and transparencies ...............................................................................2-4
2.4.1. Printing on envelopes ........................................................................................................2-4
2.4.2. Printing on transparencies .................................................................................................2-5
2.5. Printable area ..........................................................................................................................2-5
3. Printing ...........................................................................................................................................3-2
3.1. Printing Methods ......................................................................................................................3-2
3.2. Basic printing with Windows ....................................................................................................3-3
3.2.1. To print a document with Windows ....................................................................................3-3
3.2.2. Setting the printing parameters in the Print dialog box ......................................................3-4
3.3. Advanced printing using the printer driver settings ..................................................................3-6
3.3.1 Priority of printer settings ....................................................................................................3-7
3.3.2. To change printer driver settings for Windows ...................................................................3-8
3.4. Using the Basic printer driver settings .....................................................................................3-9
3.4.1. To print multiple copies of a document .............................................................................3-10
3.4.2. To reverse the order the pages are printed ......................................................................3-10
3.4.3. To set the orientation of the page on the paper ............................................................... 3-11
3.4.4. To set print resolution ....................................................................................................... 3-11
3.5. Using the Paper printer driver settings ..................................................................................3-12
3.5.1. To set the size of the paper for standard or predened custom paper sizes ...................3-12
3.5.2. To dene and manage custom paper sizes .....................................................................3-13
3.5.3. To print on different media types ......................................................................................3-14
3.5.4. To change the feed edge of the paper .............................................................................3-14
3.5.5. To manually duplex a document (print on both sides of the paper) .................................3-14
3.6. Using the Layout printer driver settings .................................................................................3-17
3.6.1. Printing multiple pages on one sheet of paper .................................................................3-18
3.6.2. To print a poster (one page on four sheets of paper) .......................................................3-19
3.6.3. To scale a document ........................................................................................................3-19
3.6.4. To create different printing effects ....................................................................................3-19
3.7. Using the Background printer driver settings .........................................................................3-20
3.7.1. Printing a watermark ........................................................................................................3-21
3.7.2. Creating and managing text watermarks .........................................................................3-22
3.8. Using the Current Settings function .......................................................................................3-23
3.8.1. To use a previously saved Current Settings .....................................................................3-24
3.8.2. To save a new set of Current Settings .............................................................................3-25
3.9. Managing printer tasks (the print queue) ...............................................................................3-25
3.9.1. To view documents waiting to print ..................................................................................3-26
3.9.2. To pause or resume printing a document .........................................................................3-26

VII
3.9.3. To restart printing a document .........................................................................................3-27
3.9.4. To change the printing priority of a document ..................................................................3-28
3.9.5. Other changes to documents in the print queue ..............................................................3-29
4. Installation and removal of the driver..............................................................................................4-2
4.1. Driver installation .....................................................................................................................4-2
4.2. Driver removal .........................................................................................................................4-9
5. Control panel operation ..................................................................................................................5-2
5.1. Control panel instructions ........................................................................................................5-2
5.2. The meaning of the LED indicators .........................................................................................5-3
6. Routine maintenance......................................................................................................................6-2
6.1. Consumables ...........................................................................................................................6-2
6.1.1. Toner cartridge maintenance .............................................................................................6-2
6.1.2. How to replace the toner cartridge .....................................................................................6-2
6.2. Cleaning the printer .................................................................................................................6-4
7. Troubleshooting ..............................................................................................................................7-2
7.1. Identication .............................................................................................................................7-2
7.2. Indicators .................................................................................................................................7-2
7.3. Common troubleshooting tips ..................................................................................................7-2
7.3.1. Common trouble resolution ................................................................................................7-2
7.3.2. Trouble shooting the driver installation ..............................................................................7-4
7.3.3. Troubleshooting image defects ..........................................................................................7-5
7.4. Clearing paper jams .................................................................................................................7-8
8. Product specications and safety information ................................................................................8-2
8.1. Product specications ..............................................................................................................8-2
8.1.1. Common specications ......................................................................................................8-2
8.1.2. Media specications ...........................................................................................................8-3
8.1.3. Printings specications ......................................................................................................8-3
8.1.4. Consumables .....................................................................................................................8-4
8.2. Safety specication information ...............................................................................................8-4
8.2.1. Radio interference ..............................................................................................................8-4
8.2.2. Laser Safety Information ...................................................................................................8-4
8.2.3. Internal laser radiation ......................................................................................................8-4

1-1
1
CHAPTER
Product information
1. Product information ...........................................................................................................................2
1.1. What’s in the box ........................................................................................................................2
1.2. Product features .........................................................................................................................3
1.3. Overview .....................................................................................................................................4
1.3.1. Front view .............................................................................................................................4
1.3.2. Rear view ..............................................................................................................................5
1.4. Printer installation .......................................................................................................................6
1.4.1. Power supply ........................................................................................................................6
1.4.2. Environment ..........................................................................................................................6

1-2
1. Product information
1.1. What’s in the box
Ensure the following parts are included in the box:
Parts Name Quantity
Printer 1pcs
Toner cartridge 1pcs
USB interface cable 1pcs
Power cord 1pcs
CD-ROM 1pcs
Quick setup guide 1pcs
Pantum warranty 1pcs

1-3
1.2. Product features
1) Long life
Pantum printers offer as much as four times the duty cycle of comparable products, and an
incredible 100,000 page average engine life providing many years of satisfying use.
2) Exceptional print quality
Using Pantum original toner and printing with 1200x600 dpi resolution your Pantum printer
will deliver crisp, clear lines and text plus solid blacks for impressive images.
3) Low operating costs
Economically priced printer cartridges and an impressive 2,300 page high yield printer
cartridge option, provides low operating costs with minimal interruptions to the printing
process.
4) Broad media support
Support for a wide range of media weights and sizes means you can print almost any
document easily and efciently.
5) Create professional documents
Powerful driver features such as standard and user dened watermarks and multi-page
printing on a single sheet of paper allows you to create professional looking documents direct
from your desktop.

1-4
1.3. Overview
1.3.1. Front view
1 Output bin / Cartridge cover
2 Control panel
3 Paper output support
4 Manual feed guide
5 Automatic feed guide
6 Paper stop
7 Manual feed slot
8 Automatic paper tray

1-5
1.3.2. Rear view
1 USB interface connector
2 Power supply socket
3 Power switch

1-6
1.4. Printer installation
1.4.1. Power supply
• The power voltage must be in the range of 100~127 VAC or 220~240 VAC depending on the
model (See Rating power specications at chapter 8.1.1.). Power voltage may vary according
to different power standards in different countries.
• The printer power supply should not share the power circuit with other high power
appliances (such as air-conditioners, copiers, shredders, etc.). If you must it is recommended
that you use a voltage transformer or a high frequency noise lter.
• Please use a voltage regulator if the power voltage is unstable.
• The power cord, including extensions, should be no longer than 5 meters (16.5 feet).
1.4.2. Environment
Place the equipment on a at, stable surface free of vibration and shock, for example a desk,
near a standard AC power supply wall socket so it can be easily unplugged in the event of an
emergency.
Only use the printer within the following temperature and humidity ranges:
Temperature: 10°C to 32.5°C (50°F to 90.5°F)
Humidity: 20%-80% (without condensation).
Note: • Avoid placing the equipment near the following a heater, water, chemicals, or a
refrigerator.
• Do not expose the equipment to direct sunlight, excessive heat, moisture or
dust.
• Interrupting the power supply will cause the loss of information from the memory
of the printer.
• Use the printer in a well ventilated room.

2-1
2
CHAPTER
About paper
2. About paper .......................................................................................................................................2
2.1. Paper types and sizes ................................................................................................................2
2.2. Loading paper .............................................................................................................................2
2.3. Paper options ..............................................................................................................................4
2.4. Printing on envelopes and transparencies ..................................................................................4
2.4.1. Printing on envelopes ...........................................................................................................4
2.4.2. Printing on transparencies ....................................................................................................5
2.5. Printable area .............................................................................................................................5

2-2
2. About paper
2.1. Paper types and sizes
Paper may be fed automatically from the paper tray or manually through the manual feed slot.
The following media types, supported trays and their respective driver settings are shown
in the table below. Driver settings are accessed under the Paper tab using the Properties
function in the driver.
Media type Automatic
paper tray
Manual feed
slot Manual duplex Driver setting
Plain paper
75 g/m2 to 105 g/m2
(20 to 28 lb)
Yes Yes Yes Plain
Thin
60 g/m2 to 75 g/m2
(16 to 20 lb)
Yes Yes No Plain
Thick
105 g/m2 to 163 g/m2
(28 to 43 lb)
No Yes No Thick
Cardstock Yes Yes No Cardstock
Preprinted Yes Yes Yes Preprinted
Transparency Yes Yes No Transparency
Label No Yes No Label
Print media supported by automatic paper tray and manual feed slot:
Automatic paper tray Manual feed slot
Paper media A4, Letter, Legal, Folio, B5, B6,
Executive, Statement, A5, A6
A4, Letter, Legal, Folio, B5, B6,
Executive, Statement, A5, A6,
Envelope, Label, Transparency,
Card stock,
Number of sheets
(80g/m2/20lb) 150 1
Paper weight 60-105g/m2 (16 to 28lb) 60-163g/m2 (16 to 43lb)
2.2. Loading paper
There are two ways of printing, one is by loading stacks of paper in the automatic paper tray,
and the other is by feeding paper through the manual feed slot one sheet at a time.

2-3
Note: When loading paper
1) Envelopes, card stock, labels and transparencies should be fed from the
manual feed tray.
2) Before loading the paper into the automatic paper tray, fan, jiggle and smooth
the stack so that it will lay flat in the tray. The Tray capacity is 150 sheets of 20lb
bond / 80g/m2 paper. Load less sheets if using heavier weighted paper.
3) After loading the paper into the automatic paper tray and manual feed slot,
adjust the paper guides by sliding them against the side of the paper.
4) Only load one piece of media into the manual feed slot at any one time.
5) Raise the paper output support before printing to avoid documents slipping
from the output bin.

2-4
2.3. Paper options
Your printer supports various types and weights of print media, such as plain paper,
envelopes, labels, transparencies and other special media listed in the paper type and weight
tables above. Please ensure you only use a print medium in accordance with the tables in this
User Guide.
The use of print media not in accordance with the User Guide may cause problems such as:
• Low quality printing
• Increase the frequency of paper jams
• Excessive abrasion of the internal parts of the printer
Many factors inuence the printer’s operation and output quality such as the type and weight
of paper, the texture of the paper and the humidity level. Printing outside the specied
temperature and humidity levels or using poorly manufactured media can result in paper
jams or poor quality printing even when printing on paper within our paper specications.
Such problems are outside Zhuhai Seine Technology’s control and are not covered under our
warranty.
2.4. Printing on envelopes and transparencies
2.4.1. Printing on envelopes
When printing envelopes Zhuhai Seine Technology Co., Ltd. recommends using envelopes
specically designed for use in laser printers.
Note: • Insert envelopes making sure to carefully line them up in the paper guides to
avoid paper jams and paper feed failure.
• Envelopes should be rectangular and smooth (but not glossy) without creases,
folds or windows. If any embossed manufacturer’s seal is present it should be
where the seams cross in the back of the envelope. The feed edge should be
square and flat, no thicker than two sheets of paper.
• Make sure you have selected the same size envelope in the driver as the
envelopes you would like to print on.
• Do not use manual duplex printing with envelopes.
• Most envelopes will work properly in the printer. But some may have problems
in feeding and printing due to different production methods.
The printer may get damaged if you use envelopes in the following way:
• Envelopes that are damaged, curved, folded or irregular shape, too smooth or
too rough.
• Envelopes with buttons, sealing glue, convex surfaces.
• Envelopes that have been previously printed inside or out.
• Overweight envelopes.
• Envelopes with low-quality, rough or not squared edges.
• Envelopes with transparent windows, holes, incisions or perforations.

2-5
2.4.2. Printing on transparencies
When printing on transparencies only use transparencies specially designed for laser printers
such as 3M type CG3300.
2.5. Printable area
You can print within the shadow area shown on the diagram to the left. The table below shows
the non-printable margins.
Envelopes Others
1 10mm (0.4”) 5mm (0.2”)
2 10mm (0.4”) 5mm (0.2”)
3 10mm (0.4”) 5mm (0.2”)
4 10mm (0.4”) 6mm (0.25”)
The printer may get damaged if you use any type of envelopes described above.
Damage caused by improper envelopes will void the warranty.
Please remove the printed output immediately because stacked sheets of
special media can lead to paper jams or paper stacking problems.
Warning
Please remove the printed output immediately because stacked sheets of
special media can lead to paper jams or paper stacking problems.
Warning
Note: The page margins listed in the table are approximate numbers only; and may
differ slightly in practice.

3-1
3
CHAPTER
3. Printing ..............................................................................................................................................2
3.1. Printing Methods .........................................................................................................................2
3.2. Basic printing with Windows .......................................................................................................3
3.2.1. To print a document with Windows .......................................................................................3
3.2.2. Setting the printing parameters in the Print dialog box .........................................................4
3.3. Advanced printing using the printer driver settings .....................................................................6
3.3.1 Priority of printer settings .......................................................................................................7
3.3.2. To change printer driver settings for Windows ......................................................................8
3.4. Using the Basic printer driver settings ........................................................................................9
3.4.1. To print multiple copies of a document ................................................................................10
3.4.2. To reverse the order the pages are printed .........................................................................10
3.4.3. To set the orientation of the page on the paper .................................................................. 11
3.4.4. To set print resolution .......................................................................................................... 11
3.5. Using the Paper printer driver settings .....................................................................................12
3.5.1. To set the size of the paper for standard or predened custom paper sizes ......................12
3.5.2. To dene and manage custom paper sizes ........................................................................13
3.5.3. To print on different media types .........................................................................................14
3.5.4. To change the feed edge of the paper ................................................................................14
3.5.5. To manually duplex a document (print on both sides of the paper) ....................................14
3.6. Using the Layout printer driver settings ....................................................................................17
3.6.1. Printing multiple pages on one sheet of paper ....................................................................18
3.6.2. To print a poster (one page on four sheets of paper) ..........................................................19
3.6.3. To scale a document ...........................................................................................................19
3.6.4. To create different printing effects .......................................................................................19
3.7. Using the Background printer driver settings ............................................................................20
3.7.1. Printing a watermark ...........................................................................................................21
3.7.2. Creating and managing text watermarks ............................................................................22
3.8. Using the Current Settings function ..........................................................................................23
3.8.1. To use a previously saved Current Settings ........................................................................24
3.8.2. To save a new set of Current Settings ................................................................................25
3.9. Managing printer tasks (the print queue) ..................................................................................25
3.9.1. To view documents waiting to print .....................................................................................26
3.9.2. To pause or resume printing a document ............................................................................26
3.9.3. To restart printing a document ............................................................................................27
3.9.4. To change the printing priority of a document .....................................................................28
3.9.5. Other changes to documents in the print queue .................................................................29
Printing