Pantum M6700 Series Installation guide

M6700/M7100/M6800/M7200 Serial Printers FAQ:
M6700/M7100/M6800/M7200 Serial Printers FAQ:.............................................................................................. 1
①Installation Issues: ................................................................................................................................... 6
1. How to set up my Pantum M6700/M7100/M6800/M7200 Series Printer to a Wireless Network easily by
one click installation? ( applicable to Wi-Fi or network models).................................................................... 6
2. How do I setup a password for my WI-FI Connection? ( applicable to Wi-Fi models).............................. 10
3. Where can I download the soft wares and drivers for my printer M6700/M7100/M6800/M7200 Series
Printer?.......................................................................................................................................................... 16
4. How to solve the wireless connection failed when it showed "The printer cannot connect to any
wireless network with the wireless credentials provided"?......................................................................... 19
5. What’s the WIFI default password of printer’s wireless hotspot? ........................................................... 20
6. How to close Printer WIFI Hotpot Setting?............................................................................................... 20
7. How to install the Printer with hostname？............................................................................................. 22
8.Where can I check the Hotspot IP address？............................................................................................ 26
9. How to connect the printer under Mac system with cable Setting Guide? .......................................... 27
10. How to print wirelessly with Mac WIFI Direct via M6700/M7100/M6800/M7200 Series Printer?
28
11. How to delete the driver in using?................................................................................................. 31
12. How to install the driver in Linux Ubuntu system?................................................................................. 33
13. How to connect the printer to the wireless router through MAC by WIFI? .................................. 38
14. How to install the printer driver manually in windows 10............................................................. 40
15. How to delete the printer driver in Windows 10........................................................................... 44
②Cartridge Issues:.............................................................................................................................................. 45
1. How do I replace or insert a cartridge?..................................................................................................... 45
2. How do I check the amount of toner left in my cartridge from M6700/M7100 Series Printer?.............. 45
3. How do I check the amount of toner left in my cartridge from M6800/M7200 Series Printer?.............. 47

4. How do I check how many pages I have printed so far from M6700/M7100 Series Printer?.................. 49
5. How do I check how many pages I have printed so far from M6800/M7200 Series Printer?.................. 51
6. What are the toner cartridge models for M6700/M7100/M6800/M7200 series printer?...................... 52
7. What are the drum unit models for M6700/M7100/M6800/M7200 series printer? .............................. 52
8. How about the standard page yield of toner cartridge TL-410?............................................................... 53
9. Why the Status light shows orange when I insert a new cartridge?......................................................... 53
10. What’s the meaning of status displayed by the status indicator?.......................................................... 53
11. What’s the meaning of status displayed by the power indicator? ......................................................... 54
12. How to check the printer’s serial number location: ............................................................................... 54
13. How to check the toner’s serial number location:.................................................................................. 54
14. How to check the drum unit’s serial number location: .......................................................................... 55
15. Why the printout is not clearly and a little whitish in the printing?....................................................... 55
③Paper Issues: ................................................................................................................................................... 56
1. How can I clear any paper jam in the printer?.......................................................................................... 56
2. Why the printer could not feed paper successfully? ................................................................................ 58
3. What kinds of paper can I use in my Pantum M6700/M7100/M6800/M7200 series printer?................ 59
4. How to print multipage on one page? ...................................................................................................... 59
5. How to adjust letter format in the printing document? ........................................................................... 60
6. How to adjust envelope type in the printing document? .......................................................................... 62
④Printer Compatible Issues: ............................................................................................................................ 64
1. Does my Pantum Printer works on Windows Mobile? ............................................................................. 64
2. Is my printer Mac compatible? What are the versions that it is compatible with? ................................. 64
3. Is my printer Linux compatible? What are the versions that it is compatible with? ................................ 64
4. Is my printer Windows compatible? What are the versions that it is compatible with? ......................... 64
5. Could I download the APP from Google Play? .......................................................................................... 64
6. Is my printer compatible with Chrome OS system?.................................................................................. 64
7. Is my printer compatible with Linux OpenSuse system? .......................................................................... 64

8. Is my printer compatible with Linux Debian 9 system? ............................................................................ 65
⑤Mobile Guidance Issues: ............................................................................................................................... 66
1. How do I take a mobile print out from Android?...................................................................................... 66
2. How do I take a mobile print out from IOS? ............................................................................................. 66
3. How to print a PDF file from Android mobile phone? .............................................................................. 66
4. How to check the Pantum app version in Android system Guide? ....................................................... 70
5. How to merge multi-page scanned documents into one PDF from M7100/M6800/M7200 (with “W”)
Series Printer via Android mobile phone? .................................................................................................... 72
6. How do I take a mobile scan from Iphone/ Ipad device from M6700/M7100/M6800/M7200 (with
“W”) Series Printer? ...................................................................................................................................... 73
7. How to do the duplex printing in the mobile phone from M6700 /M7100 /M6800 /M7200 (with “W”)
Series Printer? ............................................................................................................................................... 76
⑥General Settings Issues: .................................................................................................................................. 79
1. Is it possible to close the ‘Auto sleeping time’ on M6700/M7100 Series Printer? ............................... 79
2. Is it possible to close the ‘Auto sleeping time’ on M6800/M7200 Series Printer? ............................... 79
3. How to Restore Factory Setting on M6700/M7100 Series Printer?...................................................... 80
4. How to Restore Factory Setting on M6800/M7200 Series Printer?...................................................... 82
5. How to set the language back to English on M6700/M7100 Series Printer?........................................ 83
6. How to set the language back to English on M6800/M7200 Series Printer?........................................ 85
7. How to close toner saving status setting on M6800/M7200 Series Printer？...................................... 87
8. What is my M6700/M7100/M6800/M7200 series printer Specifications?.............................................. 88
⑦Normal Printer Issue: ...................................................................................................................................... 90
1. How to get the printer to print darker under Windows? ......................................................................... 90
2. How to get the printer to print darker under Mac? .............................................................................. 90
3. How to “add a printer “by manually under Windows?............................................................................. 91
4. How to “add a printer “by manually under Mac?..................................................................................... 95

5. How to do Duplex Printing on Windows system?..................................................................................... 97
6. How to cancel the “duplex printing” under Windows? ............................................................................ 98
7. How to cancel a printing job in the queue?.............................................................................................. 99
8. Why it will be smoked when printing?.................................................................................................... 100
9. What is the power requirement will be need? ....................................................................................... 100
10. How to Print PRN File setting in printer? .............................................................................................. 100
11. How to do when it shown “0x000000709” Error？.............................................................................. 104
12. How to change the printing port is available when it showed” Printing port is on used”. .................. 107
13. How to download the User Manual Successfully?................................................................................ 108
14. How to register for printer warranty on-line? ...................................................................................... 111
15. How to Print Information Pages from M6700/M7100 Series Printer?................................................. 113
16. How to Print Information Pages from M6800/M7200 Series Printer?................................................. 114
17. How to do Duplex Printing on Mac system?................................................................................ 115
⑧Scan Issues：................................................................................................................................................ 116
1. How to Scanning on Linux System?......................................................................................................... 116
2. Why it is unavailable for the “scanning to email”?................................................................................. 118
3. How to merge multi-page scanned documents into one PDF from M6700/M7100 Series Printer? ..... 120
4. How to merge multi-page scanned documents into one PDF from M6800/M7200 Series Printer? ..... 122
5. How to clean the scan file with vertical line from ADF M6800/M7100/M7200 Series Printer?......... 124
6. How to scan by PC via wireless ? ......................................................................................................... 124
7. How to reduce the G-mail secure? ...................................................................................................... 126
8. How to cope with the control panel shows "ADF Paper empty"?....................................................... 129
9. How to scan by PC?.............................................................................................................................. 130
10. How to change the scanning folder?............................................................................................ 131
⑨Copy Issues：................................................................................................................................................ 134
1. How to do duplex copy from ADF (For M6800/M7100/M7200)......................................................... 134
⑩Fax Issues—For M6800/M7200 Series Printer ............................................................................................. 137

1. How to change the fax report status on M6800/M7200 Series Printer? .......................................... 137
2. How to close the fax report setting on M6800/M7200 Series Printer? ................................................. 138
3. How to setting the Fax sending report on M6800/M7200 Series Printer?............................................. 140
4. How to set the fax as Phone Mode on M6800/M7200 Series Printer?.................................................. 141
5. How to set the fax as Fax Mode on M6800/M7200 Series Printer?....................................................... 143
6. How to Set the Time Zone Format on M6800/M7200 Series Printer?................................................... 144
7. How to adjust receiving NO. of rings in fax mode on M6800/M7200 Series Printer？......................... 145
11. How to create a new contact by M6800/M7200 Series Printer？.............................................. 147
12. How to close the report when toner low Setting on M6800/M7200 Series Printer？............... 149
13. How to Send Group Fax on M6800/M7200 Series Printer？.................................................... 150
14. How to Send Multi-address Fax on M6800/M7200 Series Printer？.......................................... 153

M6700/M7100/M6800/M7200 Serial Printers FAQ:
①Installation Issues:
1. How to set up my Pantum M6700/M7100/M6800/M7200 Series Printer to a Wireless
Network easily by one click installation? ( applicable to Wi-Fi or network models)
Here is the installation step:
1) Double-click on the Auto run file and then select “I agree” in the agreement.
2) Select way 3: “Connect with wifi” and attention to the instructions display in the video.

3) Please make sure that pc is connected with router via network cable or wi-Fi
4) Please connect PC with printer via USB cable to configure printer Wi-Fi

5) After installation is finished, “Installation Complete” interface will pop out, you can select to “print
test page” or “Done”.

2. How do I setup a password for my WI-FI Connection? ( applicable to
Wi-Fi models)
Step1: Make sure M6700/M7100/M6800/M7200 Series printer is power on.
Step2: Connect to Printer AP by mobile phone or PC.
The SSID is start with”DIRECT-***”, and follow with number and character string.
Step3: Visit the Printer Web page via browser, Printer default address is 192.168.223.1
Step4：Enter the printer web page，choose “Log in” Tap.

Step5: Input default user name: admin,Default password：000000.And Login.
Step6：Select “settings” Tap wireless settingswireless Hot spot.
Then set wireless ParameterAuthentication either WPA or WPA2.
Step7：Set the password in the tap, then click “apply “.

Step8：Disconnect equipment and printer, when reconnect them, it should input
the password as step 7 setting.
Remark

For M6700/M7100 Series printer, here is the way to recover factory default setting
in case customer forgets the password:
Step1: Please select ‘Menu’
Step2: Select’NO.2-System set’by page down button
Step3: Select’NO3-Restore set’by page down
button
Step4: Select’NO2-YES’, and it will be done.

For M6800/M7200 Series printer, Here is the way to recover factory default setting
in case customer forgets the password:
Step1: Please select ‘Menu’
Step2: Select’NO.2-System set’by page down button

Step3: Select’NO3-Restore set’by page down
button
Step4: Select’NO2-YES’, and it will be done.

3. Where can I download the soft wares and drivers for my printer
M6700/M7100/M6800/M7200 Series Printer?
Here is the Download Link:
M6700D: https://global.pantum.com/global/drive/m6700d/
M6700DW:https://global.pantum.com/global/drive/m6700dw/
M7100DN: https://global.pantum.com/global/drive/m7100dn/
M7100DW: https://global.pantum.com/global/drive/m7100dw/
M6800FDW:https://global.pantum.com/global/drive/m6800fdw/
M7200FD: https://global.pantum.com/global/drive/m7200fd/
M7200FDN: https://global.pantum.com/global/drive/m7200fdn/

M7200FDW:https://global.pantum.com/global/drive/m7200fdw/
Step1: Please log in our website:
http://global.pantum.com/global/
Step2: Please chose “Drivers &Downloads”, the picture will be shown as below:
Step3: Please enter your model of your printer in the blank, the picture will be shown as
below:

Step4: Please click the “Printer model”in the below picture:
Step5: At last, please chose your system and “download “at the below of page, it will be
done.

4. How to solve the wireless connection failed when it showed "The
printer cannot connect to any wireless network with the wireless
credentials provided"?
Reason1:
It is inconsistent with the network name, safe mode and password.
Solution:
It needs to enter the corresponding name, mode and password of internet. Please
don’t select “Enter SSID Manually”when you install the driver and select the
corresponding internet SSID and safe mode. And then please enter your internet
password to configure it.
Reason2:
The IP of printer and PC are not under the same router.
Solution:
Please check with your configuration page to confirm the IP address. And please
change your IP address the same with your configuration page

5. What’s the WIFI default password of printer’s wireless hotspot?
The WIFI default password is “12345678”
6. How to close Printer WIFI Hotpot Setting?
Step1: Log in the IP addresses 192.168.223.1 when your WIFI is connected to the printer.