Pentair E-Box INTELLIPOOL Operating instructions

INSTALLATION AND OPERATION GUIDE
Version E-Box INTELLIPOOL
IMPORTANT SAFETY INSTRUCTIONS
Read and follow all the instructions
Keep these instructions WWW.PENTAIRPOOLEUROPE.COM

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Table of Contents
1 General............................................................................................ 5
1.1 Scope of this document............................................................................... 5
1.2 Version Management .................................................................................. 5
1.3 Manufacturer identification (ID), product ................................................... 5
1.4 Technical assistance procedure................................................................. 5
1.5 Copyright and Trademarks ......................................................................... 6
1.6 Limitation of Liability .................................................................................. 6
1.7 Declaration of conformity ........................................................................... 7
1.8 Pentair Scan Application............................................................................. 8
1.9 Website and Home Automation Control Application.................................. 8
1.10 Website and notices additional to the installation ..................................... 8
2 Security ........................................................................................... 9
2.1 Definition of safety pictograms................................................................... 9
2.2 Series label locations.................................................................................. 9
2.3 Risks............................................................................................................ 10
2.3.1 Personnel ............................................................................................................ 10
2.3.2 Hardware............................................................................................................. 12
3 Description ...................................................................................... 14
3.1 Technical specifications.............................................................................. 14
3.2 Congestion diagram.................................................................................... 15
3.3 Product Description .................................................................................... 17
3.3.1 General operation ............................................................................................... 17
3.3.2 The E-Box............................................................................................................ 18
3.3.3 Control Centre..................................................................................................... 19
3.3.4 Probe Unit ........................................................................................................... 20
3.3.5 Internet Relay...................................................................................................... 20
3.3.6 Inner Display ....................................................................................................... 21
3.3.7 Radio Relay.......................................................................................................... 22
3.3.8 4X Extension Unit ................................................................................................ 23
4 Installation ...................................................................................... 24
4.1 Warnings ..................................................................................................... 24
4.2 Package contents........................................................................................ 25
4.3 Accessories provided depending on the options chosen ........................... 26
4.3.1 Analysis chamber................................................................................................ 26
4.3.2 Pool water treatment liquid solution injection metering pump......................... 27
4.3.3 Salt electrolysis cell for chlorine production 13 or 27 g/h (optional) ................ 28
4.4 Tools Required for Installation ................................................................... 28

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4.5 Internet Relay.............................................................................................. 29
4.6 Inner Display ............................................................................................... 30
4.7 Radio Relay.................................................................................................. 31
4.8 E-Box........................................................................................................... 33
4.8.1 Wall mounting ..................................................................................................... 33
4.8.2 Connections......................................................................................................... 34
4.8.3 Connection of the "PENTAIR VSF" filter pump................................................. 38
4.8.4 Connection of the heat pump power supply (if installed)................................... 38
4.8.5 Connection of the pool automatic shutter power supply (if equipped) .............. 39
4.9 Probe Unit and Control Centre ................................................................... 39
4.9.1 Wall mounting ..................................................................................................... 39
4.9.2 Hydraulic and electrical installation................................................................... 41
4.9.3 Installation of probes .......................................................................................... 42
4.9.4 Connections......................................................................................................... 45
4.10 4X Extension Unit ........................................................................................ 47
4.10.1 Menu installation 4X Extension........................................................................... 47
4.10.2 Examples of connections of IN inputs ................................................................ 48
4.10.3 AUX output connections...................................................................................... 50
4.10.4 Settings done on www.intellipool.eu .................................................................. 56
5 Programming .................................................................................. 57
5.1 Programming the INTELLIPOOL Control Centre ....................................... 57
5.1.1 Presentation........................................................................................................ 57
5.1.2 Setting menu ....................................................................................................... 58
5.1.3 Lighting menu ..................................................................................................... 61
5.1.4 Filtration menu.................................................................................................... 61
5.1.5 Aux1 Menu........................................................................................................... 62
5.1.6 History Menu ....................................................................................................... 63
5.1.7 Installation menu ................................................................................................ 63
5.2 Inner Display Programming ....................................................................... 65
5.2.1 Presentation........................................................................................................ 65
5.2.2 Air/water temperature........................................................................................ 66
5.2.3 pH trend............................................................................................................... 68
5.2.4 Conductivity Trend .............................................................................................. 69
5.2.5 RedOx Trend........................................................................................................ 71
5.2.6 Mode in progress ................................................................................................ 72
5.2.7 Audible Alarm Status .......................................................................................... 78
5.2.8 Out-of-water probes ........................................................................................... 78
5.2.9 Battery level ........................................................................................................ 79
5.2.10 Radio Signal Strength ......................................................................................... 79
6 Operations ....................................................................................... 80
6.1 Commissioning ........................................................................................... 80
6.2 Adding a Radio Relay and/or Inner Display ................................................ 80
6.3 Re-learning the Original Inner Display....................................................... 82
6.4 Operation of the Internet Relay .................................................................. 83

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6.4.1 Home automation-pool account ......................................................................... 84
7 Maintenance .................................................................................... 86
7.1 Maintenance................................................................................................ 86
7.2 Wintering of the INTELLIPOOL (T° water < +3.0°C) ................................... 86
7.3 pH and RedOx probes ................................................................................. 86
7.4 Radio Relay and Inner Display .................................................................... 87
7.5 Cleaning the pH or RedOx probe ................................................................ 87
7.6 Alkaline battery replacement ..................................................................... 89
7.6.1 Changing the Radio Relay Batteries................................................................... 89
7.6.2 Changing Inner Display Batteries....................................................................... 90
8 Troubleshooting .............................................................................. 92
8.1 Alert Messages ........................................................................................... 92
9 Spare part........................................................................................ 94
10 Disposal........................................................................................... 95
11 Annexes........................................................................................... 96

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1 General
1.1 Scope of this document
This document contains the information necessary for proper use of the product. It informs the
user in order to guarantee the proper execution of the installation, use and maintenance
procedures.
The content of this document is based on information available at the time of publication.
The original version of this document was written in French.
For reasons of safety and environmental protection, the safety instructions contained in this
document must be strictly adhered to.
This document is provided for reference only and does not include all possible installation
situations. The person responsible for installing this equipment must have:
• Followed adequate training for the installation of swimming pools.
• A good knowledge of the pool equipment as well as their settings.
This document is available in other languages on the page www.pentairpooleurope.com
1.2 Version Management
Review Date Authors Description
A 11.05.2023 STF/YML First edition.
1.3 Manufacturer identification (ID), product
Manufacturer: Pentair International LLC
Avenue de Sevelin 20
1004 Lausanne
Suisse
Product: E-BoxINTELLIPOOL
1.4 Technical assistance procedure
Procedure to follow for any request for technical assistance:
1. Collect the information that is necessary for a technical assistance request.
ðProduct identification (see Series label locations [→Page9]).
ðDescription of the problem that the device has.
2. Refer to the chapter Troubleshooting [→Page 92]. If the problem persists, contact your
supplier.

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1.5 Copyright and Trademarks
All trademarks and logos Pentair are the property of Pentair. The brands, trademarks and logos of
third parties are the property of their respective owners.
© 2023 Pentair. All rights reserved.
1.6 Limitation of Liability
As part of the quality system Pentair, the products benefit, under certain conditions, from a
manufacturer's guarantee, which the direct customers of Pentair can access. Users must contact
the reseller of this product for the applicable conditions and in the event of a possible warranty
claim.
With the exception of probes and consumables, the warranty is 2 years.
Any warranty provided by Pentair regarding the product will be annulled in the following cases:
• Installation carried out by a person not specialised in the installation of swimming pool;
• Non-compliant installation, programming, use, operation and/or maintenance causing any
damage to the product;
• Non-compliant or unauthorised work on components;
• Incorrect, inappropriate or incorrect connection/assembly of systems or products in
connection with this product and vice versa;
• Use of a lubricant, grease or chemical of any type not compatible with the product and not
listed as compatible with the product by the manufacturer;
• Failure due to incorrect configuration and/or measurements.
Pentair declines all liability for equipment installed by the user contrary to the instructions given
for the products Pentair, as well as for any production procedure or process, installed and
connected around the installation, indeed related to this. All direct or indirect malfunction or
failure and any damage caused by such equipment or process are also excluded from the
guarantee. Pentair does not accept any liability for any loss or any prejudice as regards profits,
revenue, usage, production or contracts, or for any indirect, special or consecutive loss or
damage, whatever the nature may be.

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1.7 Declaration of conformity
Guidelines – Harmonised standards
Pentair International LLC- Avenue de Sevelin 20 - 1004 Lausanne - Suisse
We declare that the product meets the guidelines and take responsibility for it:
RED
• 2014/53/EU.
SAFETY
• EN 62368-1:2014;
• EN 62311: 2008.
EMC
• EN 301 489-1 V2.2.0;
• EN 301 489-3 V2.1.1;
• EN 55024: 2010/ A1: 2015.
RADIO
• EN 300 220-2 V3.1.1.
INTELLIPOOL (+ PARTS)
• INTP-1010C.
PART NUMBERS
• SB-SE-PRO-004C;
• INTP-5163;
• INTP-1030B;
• INTP-5160;
• INTP-5150;
• INTP-5164.
Other normative documents
• 2002/95/EC (RoHS)
• 2002/96/EC (WEEE)

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1.8 Pentair Scan Application
The mobile application Pentair Scan is an ideal tool for the daily work of the maintenance
technician. The simple reading of the identification label present on the product, with a smart
phone, gives instant access to all its information.
1. Download the Pentair Scan application from or on a smart phone.
2. Open the Pentair Scan application.
3. Scan the label affixed to the product.
4. Navigate through the information.
1.9 Website and Home Automation Control Application
The Intellipool is a necessary application for controlling your installation remotely. It is not limiting
and can be installed on several media (phone and tablet) with the same identifiers.
The use of an internal connection via a computer is necessary to configure the E-Box.
It is free, no subscription necessary, you just have to register beforehand on the website:
www.intellipool.eu.
1. Visit the www.intellipool.eu.
2. Obtain the information present on the side of the INTELLIPOOL (Pool ID and ID Key).
3. Register by clicking on "create an account".
Once registered on the website:
1. Download the Intellipool from or on a smart phone or a table (not
supplied).
2. Open the Intellipool.
3. Enter your Login information and your password (previously registered on the website).
4. Navigate within the application and manage your installation.
1.10 Website and notices additional to the installation
We advise you to read and download the instructions for the various equipment available on the
website: www.pentairpooleurope.com
Access is free, no subscription required.
As a professional a section is dedicated to you and you just have to register on this same site and
make a request for access.
Download the documentation relating to the various products (IntelliPool boxes, electrolyser,
IntelliFlo filtration pump, etc.).

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2 Security
2.1 Definition of safety pictograms
DANGER
This combination of symbol and keyword indicates an imminently hazardous situation
that will result in serious or fatal injury if not avoided.
WARNING
This combination of symbol and keyword indicates a potentially hazardous situation that
can result in serious or fatal injury if not avoided.
CAUTION
This combination of symbol and keyword indicates a potentially hazardous situation that
can result in minimal or minor injury if not avoided.
Caution - material
This combination of symbol and keyword indicates a potentially hazardous situation that
can entail material damage if not avoided.
Prohibition
Mandatory advice to follow.
Mandatory
Applicable guideline, measure.
Info
Informative comment.
2.2 Series label locations
Mandatory
Make sure that the serial and safety labels on the device are perfectly legible and clean!
If necessary, replace them with new labels to be placed in the same place.

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2.3 Risks
All safety and protection instructions contained in this document must be followed in order to
avoid injury, property damage or environmental, irremediable or temporary pollution.
Likewise, all other regulations and measures for accident prevention and environmental
protection, as well as any recognised technical regulations relating to safe and appropriate
working methods applicable in the country and at the place of use of the device must be complied
with.
Any violation of safety and protection rules or any existing legal and technical regulations may
result in irreparable or temporary injury, property damage or environmental pollution.
2.3.1 Personnel
DANGER
Risk of electric shock or electrocution:
Before working on the E-Box INTELLIPOOL:
• Always turn off power to the INTELLIPOOL controller to the switch before the
maintenance. Failure to do so could result in death or serious injury to the
technician, pool users or others due to electric shock.
• Please disconnect the connections before working on the INTELLIPOOL; the AC
power can be supplied to the relay terminals close to other sources.
DANGER
Chemical burn hazard!
Be sure to shut off all pumps at the main circuit breakers on the home switchboard
before drilling in any line. Properly fix all electrical, water and chemical lines.
Consolidate feed pumps and chemical tanks in a safe and secure area.
WARNING
Safety tips on the standard solution!
The standard solution pH 4 is acidic. It must be kept away from children and securely
close it to the right of the bottle. Store in a dry, ventilated place. Do not expose to frost.

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WARNING
Water temperatures above 37.7°C are a health hazard!
Prolonged immersion in hot water can cause hyperthermia. Taking alcohol, drugs or
medication is a factor aggravating the risk of hyperthermia in hot water baths and spas.
Hyperthermia occurs when the internal temperature of the body exceeds by several
degrees the normal temperature of 37°C. Hyperthermia can produce the following
effects:
• Inability to perceive imminent danger.
• Insensitivity to heat.
• Inability to perceive the need to leave the pool.
• Physical inability to leave the pool.
• Foetal injury in pregnant women.
• Syncope resulting in danger of drowning.
CAUTION
Risk of injury due to improper handling!
Only qualified personnel and duly trained professionals are authorised to carry out the
required work, according to their training, experience, instructions received and their
knowledge of the safety rules as well as the operations to be carried out.
Prohibition
Do not allow children to operate this equipment!
Risk of injury.
Prohibition
Do not use this product to control an automatic pool shutter!
Swimmers may find themselves trapped under the shutter.
Mandatory
Strictly follow the safety and handling procedures of the acid manufacturers!
Including protective measures for hands, body and eyes during transfer and handling of
acid. Also observe the safety precautions prescribed for handling muriatic acid intended
to control the pH of the water. Muriatic acid can cause serious bodily harm and damage
to swimming pool equipment.
Mandatory
Check the pH and disinfectant levels of the water before using the pool and make sure
the water filtration device is not clogged!
Use an independent pH and chlorine test kit very periodically to ensure that the pH and
chlorine level meet safety requirements. PH, RedOx, or conductivity sensors that are
degraded, discharged, or clogged by oils, lotions, or other contaminants are likely to
return incorrect results in the system and induce improper chemical treatment of the
water, thereby creating a hazard to people and equipment.

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Mandatory
This installation and operation guide contains important information about the
installation, operation and safety of this product!
This guide should be provided to the owner and / or operator of this product.
2.3.2 Hardware
DANGER
Risk of electric shock or electrocution!
Connect the E-Box INTELLIPOOL to a differential circuit breaker.
Reminder: the power cables of the pool lights must not be routed to the pool by means of
sheaths containing other electrical cables.
Refer to local standards for details.
Mandatory
Comply with regulations!
Most countries regulate the construction, installation and operation of public swimming
pools, spas and residential pools. It is important to comply with these rules, many of
which directly regulate the installation and use of this product. Check your building and
local health codes for more information.
Mandatory
When mixing acid and water, always add the acid to the water!
Never add water to the acid. When adding a chemical to the pool, be sure to follow the
manufacturer's instructions and be equipped with appropriate protective equipment.
Mandatory
Observe special precautions when installing, servicing and operating acid supply pump
systems!
The acid is dangerous to handle and requires the application of appropriate special
measures with regard to its containers, transport, filling, storage, distribution and
handling procedures.
Mandatory
Check the daily display INTELLIPOOL!
Make sure that no alarm message is active.
Mandatory
For all components other than remote controls, observe a distance of at least 1.5m from
the inner wall of the pool or spa!
Mandatory
Sufficient equipotential bonding (min. 4.5 mm2), according to local regulations, is
mandatory on all metal components of the pool, including the pool pump!
This is necessary for electrical safety, as well as to reduce the risk of corrosion.

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Prohibition
Do not mix sodium hypochlorite and muriatic acid (hydrocloric acid)!
Do not mix out of water, chlorinated product and pH fix!
Info
Devices intended for any other use than use by a one person family, may require
additional safety equipment to comply with local regulations!
Info
This product is exclusively intended for swimming pool applications.

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3 Description
3.1 Technical specifications
E-Box
Protection rating IP44
System pre-wiring INTP-1010C
Operating voltage 230V
Input power supply frequency 50Hz
Power 14kW max
Number of inputs 7x
Number of outputs 8x (230V/16A max)
4x (12V/16A max)
1x (24V/3A max)
7x dry contacts 8A max
4X Extension Unit Module Included
Control Centre, Probe Unit, Radio Relay and Inner Display
Product specifications Model INTP-1010C
Operating temperature 0° to 40°C
Operating humidity 40% at 75°C
Maximum operating altitude 2000 m
Weight (excluding probes) 3.5kg
Consumption Probe Unit 2.4W
Consumption Control Centre 16W
Radio Relay (outer use) IP65
Control Centre + Probe Unit (inner
use)
IP64
Inner Display (inner use) IP20
Internet Relay (inner use) IP30
Internet Relay mains power supply
specifications 230V/DC Jack
5.5/2.1mm (external negative)
VEL05US060-EU-JA
Input 100-240V 50/60Hz 0.18A
Output 6.0V 0.83A max
Environmental conditions
• For inner use only;
• Temperature from 5°C. to 40°C.;

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• Maximum relative humidity of 80% for temperatures up to 31°C decreasing in a linear
manner to 50% relative humidity at 40°C;
• Mains power supply voltage variations of ±10% of the nominal voltage.
3.2 Congestion diagram
E-Box
Position of cable passages

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Control Centre and Probe Unit (both cases have the same dimensions)
Control Center Probe Unit

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3.3 Product Description
3.3.1 General operation
The diagram below describes an example of a typical installation of a fully automated and
remotely controlled swimming pool. Refer to the relevant item for more information about it.
1Roller shutter 9Peristaltic pump
2Home automation swimming pool 10 Heating
3Lighting 11 Control Centre
4Internet Relay 12 Filter
5Internet box 13 Probes (pH + RedOx + Conductivity)
6Inner Display 14 Control Unit
7Electrolyser 15 VS Pump
8E-Box

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3.3.2 The E-Box
The E-Box is a turnkey system for quickly and simply making all the connections to the various
pieces of equipment in the installation.
The connections between the boxes provided (E-Box and INTELLIPOOL are carried out through
cables to rapid connectors and thus allow operation by means of control and information remotely
(this occurs with the connection of the installation to the internet through box internet of the user).
Your E-Box version INTELLIPOOL contains a 4X Extension Unit module (this allows the control of
complementary and additional equipment).
No intervention is necessary inside your E-Box except the connection to the terminal blocks, in
order to carry out the connections of the various devices that constitute the installation.

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3.3.3 Control Centre
The Control Centre automatically controls and calculates the operating time of the equipment
connected to the system, it is the brain of the installation.
It receives the orders transmitted by the remote control device or by the internet and
communicates with the device concerned.
In addition, the activity can be consulted by the user and is stored in memory. One can ask it
questions through the website.
Quick connectors
Menu navigation buttons
Screen
Radio antenna
3m remote magnetic radio antenna
(optional)

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3.3.4 Probe Unit
The device is equipped with five probes that allow it to measure the properties and values of the
water.
The information collected is then transmitted to the Control Centre to refine the adjustment of the
water regulation.
Probe Unit
RedOx Probe
pH probe
Conductivity probe
Barrel-shaped probe
Quick connectors
Water temperature probe
Air temperature probe (optional)
3.3.5 Internet Relay
The Internet Relay allows you to stay in touch with your installation. You have access to your data
in real time and you can also access it through settings and controls from a computer, a tablet or
a smart phone connected to the internet.
You must be connected to the internet through your box in order to be able to control and ask your
installation questions.
To be functional, the Internet Relay must be connected to your internet box. The connection to the
www.intellipool.eu is automatic.