Petsafe 400 Yard 2-Dog Trainer Setup guide

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PetSafe®
400 Yard 2-Dog Trainer
Operating and Training Guide
Please read this entire guide before beginning

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Thank you for choosing PetSafe®, the best selling brand of electronic training solutions
in the world. Our mission is to ensure your pet’s safety by providing you the tools and
techniques to successfully train your pet. If you have any questions, please contact the
Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.
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Table of Contents
Components ...............................................................................................3
How the System Works ................................................................................3
Key Definitions ...........................................................................................4
Operating Guide
Prepare the Handheld Transmitter ............................................................5
Prepare the Receiver Collars .....................................................................6
Fitting a Receiver Collar to your Dog........................................................8
Program the Handheld Transmitter...........................................................9
Reset the Receiver Collar .......................................................................10
Program the Receiver Collar for Three-Dog Operation ............................10
Training Guide
General Tips...........................................................................................11
TeachingYour Pet the Positive Tone .........................................................11
Using the Negative Tone .........................................................................11
Find the Best Stimulation Level for Your Pet ............................................12
Frequently Asked Questions ......................................................................13
Troubleshooting........................................................................................14
Test Light Instructions ..............................................................................15
Terms of Use and Limitation of Liability .................................................... 15

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Components
Handheld
Transmitter
Test Light Tool
Charging Adapter
Warranty
Card
Wa r ranty
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Lanyard
Operating and
Training Guide
Receiver Collars
PetSafe
®
400 Ya r d 2-dog
Trainer
Operatingand
Training Guide
Pleasereadthisentireguidebeforebeginning
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How the System Works
The PetSafe
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400Yard 2-Dog Trainer has been proven safe, comfortable, and effective for all pets
greater than 8 lb and at least 6 months old.This system assists you in controlling your pet without
a leash in a range up to 400 yards. At the push of a button, the Handheld Transmitter sends a
signal, activating the Receiver Collar. Using the Remote Trainer consistently and correctly, many
misbehaviors that your pet exhibits can be corrected or any basic obedience commands can be taught.
Important: The 400 Yard 2-Dog Trainer has a range of up to 400
yards. Depending on the way you hold the Handheld Transmitter, the
maximum range may vary. For consistent results at longer ranges, hold
the Handheld Transmitter in a vertical position away from your body
and above your head.Terrain, weather, vegetation, transmission from
other radio devices, and other factors will affect the maximum range.
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Key Definitions
Handheld Transmitter:Transmits the radio signal to the Receiver Collar. It is waterproof.
Transmitter Indicator Light: Indicates that a button is pressed and also serves as a low-battery
indicator.
Intensity Dial: Provides multiple levels of Stimulation so you can match the correction to your pet’s
temperament.
Upper Button:This button is factory-set to deliver continuous stimulation for the Receiver Collar with the
red collar (Dog 1).
Lower Button:This button is factory-set to deliver Continuous Stimulation for the Receiver Collar with
the black collar (Dog 2).
Side Button:This button is not used in factory-set mode. It is used in modes that are user selectable. (See
page 10 for more detail.)
Receiver Collar:Receives the radio signal from the Handheld Transmitter. It is waterproof.
On/Off Button: Momentarily pressing and holding this button turns the Receiver Collar on and off.
Contact Points:The contacts through which the Receiver Collar delivers Stimulation.
Receiver Indicator Light: Indicates when the Receiver Collar has been turned on or off and also serves
as a low-battery indicator.
Charging Jacks: For connecting the charger. Although the Handheld Transmitter and Receiver Collar are
waterproof without the charger covers, keep the covers in place when not charging to keep debris out of the
openings.
Continuous Stimulation:You control when and how long Stimulation is delivered to your dog through
the Receiver Collar’s Contact Points.When a Continuous Stimulation button is pressed for 8 seconds or
more, the Handheld Transmitter will “time-out.” The button will need to be released and pressed again
before additional Stimulation can be delivered.
Negative Tone: Use a Negative Tone with a Stimulation to stop unwanted behaviors.Timing is critical.
The Negative Tone followed by the Stimulation should occur during or immediately after the unwanted
behavior. Once your dog associates the Negative Tone with the Stimulation, you will only need to use the
Negative Tone. (This feature is for 1-dog mode only.)
Positive Tone: Use the Positive Tone as a marker to reinforce positive behavior. Again, timing is critical.
Praise or treat the dog immediately following the Positive Tone.(This feature is for 1-dog mode only.)
Handheld Transmitter Receiver Collar
Charging Jack
(with cover)
Receiver Indicator Light
On/Off Button
Contact Points
(Top)
(Bottom)
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Transmitter
Indicator
Light
Side Button
Upper Button
Transmitter Antenna
Intensity Dial
Lower Button
Charging Jack
(with cover)

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Operating Guide
Prepare the Handheld Transmitter
Charge the Handheld Transmitter
1. Lift the rubber cover protecting the Handheld
Transmitter Charging Jack.
2. Connect one of the charger connectors to the
Handheld Transmitter Charging Jack.
3. Plug the charger into a standard wall outlet.
4. Charge the Handheld Transmitter for 24
hours for the first charge. Recharges take only 12
hours.
Note:The Transmitter Indicator Light will flash after
12 hours of charging. For the first charge, continue to
charge the Handheld Transmitter for an additional 12
hours.
5. When charging is completed, replace the rubber
cover.
Charger connector placed
in the Handheld Transmitter
Charging Jack
Note: Approximate battery life between charges is 40 to 60 hours, depending on frequency of use.
Transmitter Indicator Light - Function and Response
Handheld Transmitter Function Indicator Light Response
Continuous Stimulation button pressed Solid in color
Low battery – Any button pressed Flashes continuously
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Prepare the Receiver Collars
Charge the Receiver Collars
1. Lift the rubber cover protecting the Receiver Collar
Charging Jacks.
2. Connect one of the charger connectors to the
Receiver Collar Charging Jacks.
3. Plug the charger into a standard wall outlet.
4. Charge the Receiver Collars for 24 hours for the
first charge. Recharges take only 12 hours.
Note:The Receiver Indicator Light will flash after
12 hours of charging. For the first charge, continue to
charge the Receiver Collar for an additional 12 hours.
5. When charging is completed, replace the rubber
cover.
Charger connector
placed in Receiver
Collar Charging
Jack
To Turn a Receiver Collar On:
1. Press and hold the On/Off Button until the
Receiver Indicator Light comes on
and the Receiver Collar beeps 5 times.
2. Release the On/Off Button.
The Receiver Indicator Light will flash until the
Receiver Collar is turned off. The flashing light
indicates the Receiver Collar is ready to receive a
radio signal from the Handheld Transmitter.
On/Off Button
To Turn a Receiver Collar Off:
1. Press and hold the On/Off Button until the Receiver Indicator Light comes on and
the Receiver Collar beeps 2 times.
2. Release the On/Off Button.
To extend the life between charging cycles, turn the Receiver Collar off when it is not in use.
Approximate battery life between charges is 15-20 hours, depending on frequency of use.
Step
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Receiver Indicator Light
Function Indicator Light Response
Receiver Collar on – good battery Flashes once per second
Receiver Collar on - low battery Flashes once every 4 seconds
Any button pressed Solid in color
Rechargeable Batteries
• The rechargeable Nickel Metal Hydride (NiMH) batteries are not memory sensitive
and do not require depletion before charging.
• The batteries come partially charged from the factory, but will require a full charge
(24 hours) before the first use.
• Remember - Always keep batteries away from flame.
• When storing the unit for long periods, remember to regularly give batteries a full
charge (12 hours). This should be done once every 4 to 6 weeks.
• Excessive overcharging can shorten battery life. After initial charge, never leave the
battery plugged in for more than 12 hours.
• If your equipment has not been charged for an extended period, you may experience
a decrease in battery life the first few uses. Afterwards, the battery life will return to
previous capacity levels.
•You should expect hundreds of recharge cycles from your batteries. However, all
rechargeable batteries lose capacity over time relative to the number of recharge cycles
they experience. This is normal. If your operating time drops to half of the original life,
contact the Customer Care Center to purchase a new battery.
• The batteries should last for a period of 3-5 years.When a battery needs replacement,
you can order a new pack by contacting our Customer Care Center at 1-800-732-2677 or
visit our website at www.petsafe.net. Please do not open the Receiver Collar or Handheld
Transmitter until you have received the replacement.

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Fitting a Receiver Collar to Your Dog
Important: The proper fit and placement of your Receiver Collar is important
for effective operation. The Contact Points must have direct contact with your
dog’s skin on the underside of his neck.
To assure a proper fit, please follow these steps:
1. Make sure that the Receiver Collar is turned off.
2. Start with your dog standing comfortably (3A).
3. Place the Receiver Collar high on your dog’s neck close to the
ears. Center the Contact Points underneath your dog’s neck,
touching the skin (3B). Note: It is sometimes necessary to trim the
hair around the Contact Points to make sure that contact is consistent.
3A
4. Check the tightness of the Receiver Collar
by inserting one finger between the collar
and your dog’s neck (3C). The fit should be
snug but not constricting.
5. Allow your dog to wear the Receiver Collar
for several minutes then recheck the fit.
Check the fit again as your dog becomes
more comfortable with the Receiver Collar.
Care and Cleaning
To ensure the effectiveness of this product
and the comfort and safety of your dog, check
the fit of his collar frequently. This Guide
describes proper collar fitting. If you notice
that your dog is experiencing skin irritation,
discontinue use of the collar for a few days. If
the condition persists beyond 48 hours, see
your veterinarian.
3C
To prevent skin irritation from occurring:
• The Receiver Collar should not be worn for more than 8 hours out of every 24-hour
period.
•Your dog’s neck and the Contact Points must be washed weekly with a washcloth and
mild hand soap, then rinsed thoroughly.
• Be sure that your pet’s neck is thoroughly dry before placing the Receiver Collar back
on his neck.
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Program the Handheld Transmitter
Note:The Handheld Transmitter is factory set to Mode 6. The Mode of the Handheld
Transmitter can be changed to fit your type or style of training.
To change the Mode:
1. Referring to the table below, adjust the Intensity Dial
to the Mode you want to use.
2. Turn the Handheld Transmitter over.
3. With a pen or paperclip, depress and release the
Mode button.When the Mode button is pressed, the
Transmitter Indicator Light will be solid in color.
When it is released, it will flash the Mode selected.
For example, if Mode 2 is desired, adjust the Intensity Dial to Level 2. Once the Mode
button has been depressed, the Transmitter Indicator Light will be solid, and once the
Mode button is released, the Transmitter Indicator Light will flash two times.
Note: Continuous Stimulation will transmit for no more than eight continuous seconds no matter
how long the button is pressed.To reactivate, release and repress the button.
Mode UPPER BUTTON
FUNCTION
LOWER BUTTON
FUNCTION
SIDE BUTTON
FUNCTION
# OF
DOGS
1Negative Tone only Negative Tone 1 second
then Continuous
Stimulation set by
Intensity Dial
Positive Tone only 1
2Negative Tone only Continuous Stimulation
set by Intensity Dial
Positive Tone only 1
3Negative Tone 1 second
then Continuous
Stimulation set by
Intensity Dial
Continuous Stimulation
set by Intensity Dial
Positive Tone only 1
4Continuous Stimulation
set by Intensity Dial
Continuous Stimulation
2 levels higher than
Intensity Dial setting
Positive Tone only 1
5Continuous Stimulation
set by Intensity Dial
Continuous Stimulation
2 levels higher than
Intensity Dial setting
Negative Tone only 1
6DOG #1
Continuous Stimulation
set by Intensity Dial
DOG #2
Continuous Stimulation
set by Intensity Dial
DOG #3
Continuous Stimulation
set by Intensity Dial
3
7DOG #1
Positive Tone only
DOG #2
Positive Tone only
DOG #3
Positive Tone only
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8DOG #1
Negative Tone only
DOG #2
Negative Tone only
DOG 3#
Negative Tone only
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Reset the Receiver Collar
To reset the Receiver Collar to work with a new Handheld Transmitter or to reprogram
a new Receiver Collar to work with your existing Handheld Transmitter:
1. Turn the Receiver Collar off.
2. Press and hold the On/Off Button until the Receiver Indicator Light comes on and
the Receiver Collar beeps 5 times.
3. Continue to hold the On/Off button until the Receiver Indicator Light has turned off.
4. Press and hold the Upper Button on the Handheld Transmitter until the Receiver
Indicator Light flashes 5 times.You may need to hold both units 3 feet from each
other before this occurs. Once the Receiver Indicator Light has flashed 5 times, the
Receiver Collar has been reset. If the Receiver Indicator Light does not flash 5 times,
start again and repeat the process.
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Program the Receiver Collar for
Three-Dog Operation
With the Transmitter set to Mode 6, 7 or 8, PetSafe®Receiver Collars can be set to
respond to the upper, lower, or side Handheld Transmitter buttons. Add-A-Dog™
receiver(s) must be purchased to train additional dogs.
1. Program the Handheld Transmitter to Mode 6, 7 or 8.
2. Program the first Receiver Collar.
A. Turn the Receiver Collar off.
B. Press and hold the On/Off Button. The Receiver Indicator Light will come on,
then turn off in 4-5 seconds. If the On/Off Button is released too early, the Receiver
Indicator Light will begin its normal flashing. If this occurs, start over and repeat the
process.
C. After the Receiver Indicator Light has turned off, release the On/Off Button.
D. Press and hold the Upper Button on the Handheld Transmitter until the Receiver
Indicator Light flashes 5 times.You may need to hold both units 3 feet from each
other. If the Receiver Indicator Light does not flash 5 times, start over and repeat the
process.
3. Program the second Receiver Collar using A. through D. above, but using the Lower
Button in place of the Upper Button. (This is preset from the factory.)
4. Program the third Receiver Collar using A. through D. above, but using the Side
Button in place of the Upper Button.
Step
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