Customer Care Center +1 (800) 732-267712
10. Place the ceramic tower inside the bowl. The
rubber grommet will create a seal between the
filter housing and the tower. Carefully lower the
tower until it rests flat (4F).
11. Place the fountain in desired location. Do not
pick up a full fountain by the tower piece. To
properly pick up the fountain, use both hands
and grip the sidewalls of the bowl and lift up.
12. Fill the fountain by pouring water directly
into the bowl. Leave at least ½ inch of space
between the water level and the rim of the bowl
to help control spills and splashing. To protect
your floor always use a protective mat, such as
a towel or water resistant placemat. This will
help protect your floor from splashing or spills
caused by your pet.
13. Before you plug in the fountain, make sure the
electrical power cord, the adapter and your
hands are completely dry. Connect the in-line
plug and make sure no silver is showing,
(4G) then plug the adapter into a standard electrical wall outlet.
The Fountain and Your Environment
If you live in a humid environment and have problems with mold or algae, soak all
fountain parts in a diluted vinegar solution (20% white vinegar and 80% water)
for 10 minutes after regular cleaning. Also, pour the diluted vinegar solution into
the pump’s motor cavity. If you have hard water, small white mineral deposits may
form on or inside the pump. This can eventually prevent the impeller from turning
properly. To avoid replacement or damage to the pump, please take the following
precautions:
• Clean the pump more frequently.
• Clean the pump with a diluted vinegar solution weekly.
• Use bottled water instead of tap water.
General Tips
• When being introduced to the fountain, your pet may be cautious of this new
and unusual object. After beginning operation of your fountain, simply allow
your pet to adjust at his or her own pace. Some pets may take several days or
longer to begin use, while others will start right away.
• Your pet may prefer that the fountain be placed away from their normal feeding
area. Try placing it in another location, such as a different area of the kitchen or
in a bathroom or utility room.
• Add ice cubes to the bowl for refreshing, ice-cold running water.
4F
4G
