Petsafe In-Ground Fence System User manual

PetSafe®In-Ground Fence™
Receiver Collar
Operating Guide
Please read this entire guide before beginning.
BATTERY 6V
RFA-67

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Thank you for choosing PetSafe®, the best selling brand of electronic training solutions
in the world. Our mission is to be the most trusted brand in the pet ownership
experience.We want to ensure your pet’s safety by providing you with the tools and
techniques to successfully train your pet. If you have any questions, please contact the
Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within
30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Center, we
will be able to help you faster. Most importantly, PetSafe®will never give or sell your
valuable information to anyone. Complete warranty information is available online at
www.petsafe.net.
How the System Works
A radio signal travels from the Fence Transmitter through a buried wire, marking the
boundaries you wish to set for your dog.Your dog wears a Receiver Collar that detects
the signal at the boundary. As your dog approaches the boundary, the receiver issues a
warning tone. If he proceeds further, he receives a safe but startling Static Correction.
While harmless, the correction will persuade him to stay in the containment area
you’ve established. Boundary flags are a temporary visual aid for your pet; remove
them after training. This PetSafe®In-Ground Fence™has been proven safe,
comfortable, and effective for pets over 8 pounds.
Fence Installation and training help: www.petsafe.net/fence

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Prepare the Receiver Collar
Your Receiver Collar comes with short Contact Points. Long
Contact Points for pets with long or thick hair are available
through our Customer Care Center at 1-800-732-2677.Tighten
the Contact Points using Test Light Tool (A) one-half turn
beyond finger tight. Check the tightness weekly.
To Insert and Remove the Battery
Note: Do not install the battery while the Receiver Collar is
on your pet.
This Receiver Collar utilizes a replaceable PetSafe®battery
(RFA-67). This unique battery is designed to make battery
replacement easier and increase water protection.
To insert the battery, align the symbols on the battery
(arrow) and Receiver Collar (triangle) (B). Use the edge of
the Test Light Tool to turn the battery clockwise until the
arrow lines up with the lock symbol on the housing.
To remove the battery, turn the battery counter-clockwise
using the edge of the Test Light Tool (C). DO NOT attempt
to cut into or pry open the battery. Be sure to discard the
used battery properly.
A
B
C

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Battery life will vary depending on how often your pet tests the system and receives a
Static Correction. Test your Receiver Collar at least once a month to verify that it is
functioning properly. Check that it activates at the Boundary Wire.
A replacement PetSafe®battery (RFA-67) can be found at many retailers. Contact the
Customer Care Center at 1-800-732-2677 or visit our web site at www.petsafe.net to
locate a retailer near you.
Over Correction Protection
In the unlikely event that your pet “freezes” in the Static Correction Zone, this feature
limits the static correction duration to a maximum of 30 seconds.While the system
locks out further static correction, the warning tone will continue until the pet leaves
the Static Correction Zone.
Fit the Receiver Collar
Important: The proper fit and placement of your
Receiver Collar is important for effective training.
The Contact Points must have direct contact with
your pet’s skin on the underside of his neck.
To assure a proper fit, please follow these steps:
Make sure that the battery is not installed in the1.
Receiver Collar.
Start with your pet standing comfortably (2. D).
D

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Place the Receiver Collar on your pet so that the3.
“PetSafe” logo is facing your pet’s chin. Center
the Contact Points underneath your pet’s neck,
touching the skin. Note: It is sometimes necessary to
trim the hair around the Contact Points to make sure
that contact is consistent.
Check the tightness of the Receiver Collar4.
by inserting one finger between the end of
a Contact Point and your pet’s neck. The fit
should be snug but not constricting (E).
Allow your pet to wear the collar for several5.
minutes then recheck the fit. Check the fit again
as your pet becomes more comfortable with the
Receiver Collar.
F
E
Once you are satisfied with the fit of the Receiver Collar then you may trim any6.
excess collar strap as follows (F):
Mark the desired length of the Receiver Collar with a pen. Allow for growth ifa.
your pet is young or grows a thick winter coat.
Remove the Receiver Collar from your pet and cut off the excess.b.
Before placing the Receiver Collar back onto your pet, seal the edge of the cutc.
collar by applying a flame along the frayed edge.

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Important: For comfort, safety and effectiveness of product, please ensure
the following:
During the first 2 weeks of training, do not use the training device on your•
pet without direct supervision.
Check the fit of the Receiver Collar to prevent excessive pressure.You should•
be able to insert one finger between the Contact Point and your pet’s skin.
Never leave the Receiver Collar on your pet for more than 12 consecutive hours.•
Your pet must be carefully examined daily for any signs of a rash or sore.•
If a rash or sore is observed, discontinue the use of the Receiver Collar for a•
few days.
If the condition persists beyond 48 hours, see your veterinarian.•
Your dog’s neck and the Contact Points must be washed weekly with a wash•
cloth and mild hand soap, then rinsed thoroughly.
A condition called Pressure Necrosis, which is a devitalization of the skin due
to excessive and prolonged contact against the Contact Points, may occur if
the steps above are not followed.

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To Re-Thread the Collar
Slide Buckle
Ridges
The slide buckle prevents the collar from
becoming loose around your pet’s neck.
The ridges must be facing up; the collar
will slip if it is not properly threaded.

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Taking Your Pet Out of the Pet Area
Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be
reluctant to cross it for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar.
Put your pet in a car that is within the Pet Area and drive
him out of the Pet Area.
Option 2: Replace the Receiver Collar with a regular collar
and leash.Walk your pet out of the Pet Area while giving a
command such as “OK” at a specific place of the Boundary
Zone (the end of your driveway, sidewalk, etc.). Always
leave the Pet Area with a leash at this place and your pet
will associate leaving the Pet Area only on a leash, only at
this place, and only with a person.You may initially need to
convince your pet to leave the Pet Area with a food treat and
lots of praise.
Note:You may also carry your pet out of the Pet Area.

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Troubleshooting
Receiver Collar
is not beeping
or correcting.
Check battery to make sure it is installed properly.•
Check that both lights are lit on the Fence Transmitter. If not,•
perform the “Short Loop Test” (page 12).
The Receiver
Collar is
beeping, but
the pet is not
responding
to the Static
Correction.
Test the Receiver Collar with the Test Light walking toward the•
Boundary Wire.
If the Test Light flashes, check the fit of the Receiver Collar.•
Trim your pet’s fur where the Contact Points touch the neck•
and/ or purchase long Contact Points by contacting the Customer
Care Center at 1-800-732-2677.
Repeat training steps to reinforce training.•
Purchase a stronger Receiver Collar by contacting the•
Customer Care Center at 1-800-732-2677.
The Receiver
Collar has
to be held
on top of the
Boundary Wire
to activate.
Replace battery.•
Adjust Boundary Width Control knob clockwise to increase•
the distance from the Boundary Wire that the Receiver Collar
activates.You can also adjust the Boundary Control Switch to
another setting.
If using a Double Loop, make sure Boundary Wires are•
separated 3 to 5 feet.
If the Receiver Collar still has to be held on top of the Boundary•
Wire, contact the Customer Care Center at 1-800-732-2677.

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The Receiver
Collar activates
inside the
house.
Turn the Boundary Width Control knob counterclockwise to•
decrease the distance from the Boundary Wire that the Receiver
Collar activates.
Make sure the Boundary Wire is not running too close to the•
house.The signal can transmit through the walls of your house.
Make sure Boundary Wires are twisted from Boundary to the•
Fence Transmitter.
Additional Information
The system should only be used with healthy pets. Contact your veterinarian if you•
have concerns about the medical condition of your pet (medication, pregnant, heart
conditions, etc.).
This system is not for vicious or aggressive pets. If your pet may pose a threat to•
others, DO NOT USE THIS SYSTEM. If you are unsure if your dog is aggressive,
please consult your veterinarian or a certified trainer.
The• PetSafe®In-Ground Fence™ is for residential use only.
The Static Correction will get your pet’s attention, but will not cause harm. It is•
designed to startle, not to punish.
Test the Receiver Collar at least once a month to verify that it is functioning properly.•
Check that it activates at the Boundary Wire. Battery life depends upon how often
the Receiver Collar is activated.
Remove the Receiver collar from your pet when indoors for the comfort of your pet.•
Never leave the Receiver Collar on your pet for more than 12 consecutive hours.•