Petsafe Guardian anti-bark collar User manual

PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING.
VEUILLEZ LIRE L’INTÉGRALITÉ DE CE MANUEL AVANT DE COMMENCER.
LEA TODO ESTE MANUAL ANTES DE COMENZAR A USAR EL PRODUCTO.
operating guide
manuel d’utilisation
manual de funcionamiento

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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey
all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in harm to your pet.
• Risk of explosion if battery is replaced by an incorrect type. Do not short circuit, mix old and new
batteries, dispose of in fire, or expose to water. When batteries are stored or disposed, they must
be protected from shorting. Dispose of used batteries properly.
• Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive
behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are
not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer.
• The Bark Control Collar is not a toy. Keep it away from the reach of children. Use it only for its bark
stopping purpose.

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• Risk of skin damage. Please read and follow the instructions in this manual. Proper fit of the collar is
important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage.
Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet comfortable and safe. Millions of pets are comfortable while they
wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time
that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important
to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin
has fully healed.
The Guardian®Anti-Bark Collar must be used only on healthy dogs. We recommend that you take your
dog to a veterinarian before using the collar if he is not in good health.

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Thank you for choosing Guardian®by PetSafe®brand. You and your pet deserve a companionship that
includes memorable moments and a shared understanding together. Our products and training tools
enhance the relationship between pets and their owners. If you have any questions about our products
or training your pet, please visit our website at www.guardianpet.net or contact our Customer Care
Center at 1-800-732-2677.
To get the most protection out of your warranty, please register your product within 30 days at
www.guardianpet.net. By registering and keeping your receipt, you will enjoy the product’s full warranty
and should you ever need to call the Customer Care Center, we will be able to help you faster. Most
importantly, your valuable information will never be given or sold to anyone. Complete warranty
information is available online at www.guardianpet.net.
Table of Contents
Components..................................................................................................................................................... 6
Features ............................................................................................................................................................ 6
How it Works ................................................................................................................................................... 6
Key Definitions ................................................................................................................................................. 7
Fit the Bark Control Collar .............................................................................................................................. 7
To Insert and Remove the Batteries ................................................................................................................ 9
What to Expect During Use of the Bark Control Collar............................................................................. 10
Regular Maintenance ....................................................................................................................................11
To Test the Bark Control Collar......................................................................................................................11
Frequently Asked Questions.....................................................................................................................12
Troubleshooting...........................................................................................................................................12

www.guardianpet.net 5
To Discharge the Bark Control Collar...........................................................................................................13
Terms of Use and Limitation of Liability.........................................................................................................13
Customer Care International.........................................................................................................................15
Battery Disposal..............................................................................................................................................15
Perchlorate Battery.........................................................................................................................................15
FCC................................................................................................................................................................. 16
Warranty ........................................................................................................................................................ 17
Français.........................................................................................................................................................20
Español..........................................................................................................................................................38

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Components
Guardian® Anti-Bark Collar
3-volt
Lithium Batteries
(GAC11-13556)
Operating Guide
Features
• 6 Levels of static correction, automatically adjusts to your dog’s temperament starting at the
lowest level
• Low battery indicator
• Waterproof
How it Works
The Guardian®Anti-Bark Collar effectively and humanely stops barking when it is worn. When the
vibration of your dog’s bark triggers the Sensor Probe, a static correction is administered through the
Contact Points. The Bark Control Collar starts with the lowest level of static correction and then increases
through 6 levels each time your dog barks within 30 seconds of the previous bark. If your dog does

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not bark again within 30 seconds, the Bark Control Collar will reset itself to the lowest level of static
correction. Along with each static correction, there will be an audible beep. As an added safety feature,
the Bark Control Collar will automatically shut off for 3 minutes if your dog barks 15 times or more within
a 50 second period.
Key Definitions
Contact Points: Deliver the safe static correction.
Sensor Probe: Detects the vibrations of your dog’s barking.
Note: The Sensor Probe is not adjustable.
Low Battery Indicator: The Indicator Light will begin
flashing when battery is low.
Fit the Bark Control Collar
Important: The proper fit and placement of your Bark Control Collar is important for
effective operation.
To assure a proper fit, please follow these steps:
1. Make sure that the battery is not installed in the Bark Control Collar.
2. Start with your dog standing comfortably (A).
Low Battery
Indicator Light
Batteries
Contact Points
Washers
Sensor Probe
A

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3. Place the Bark Control Collar on your dog’s neck
close to the ears. Center the Contact Points
underneath your dog’s neck, touching the skin (B).
Note: It is sometimes necessary to trim the hair
around the Contact Points to make sure that
contact is consistent.
Do not shave the pet’s neck as this
may increase the risk of skin irritation.
4. Check the tightness of the Bark Control Collar by inserting
one finger between the end of a Contact Point and your dog’s
neck. The fit should be snug but not constricting (C).
5. Allow your dog to wear the Bark Control Collar for several
minutes then recheck the fit. Check the fit again as your dog
becomes more comfortable with the Bark Control Collar.
6. Trim the collar as follows (D):
a. Mark the desired length of the Bark Control Collar with
a pen. Allow for growth if your dog is young or grows a
thick winter coat.
b. Remove the Bark Control Collar from your dog and cut
off the excess.
c. Before placing the Bark Control Collar back onto your dog, seal the edge of the cut collar by
applying a flame along the frayed edge.
B
C
D

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The Bark Control Collar should not be worn for more than 12 hours out of every 24-hour
period. Leaving the collar on too long could lead to skin irritation. Please refer to page 2
for additional information.
To Re-Thread the Collar
Slide Buckle
Ridges
• The slide buckle prevents the collar from becoming loose around your pet’s neck.
• The ridges must be facing up; the collar will slip if it is not properly threaded.
To Insert and Remove the Batteries
1. Turn the battery door counter-clockwise using a coin.
2. Install two (2), 3-volt batteries positive (+) side
out, negative (-) side pointed toward inside of
battery unit. Place the lower 3-volt battery under
the positive battery contact. Insert the upper 3-volt
battery against the positive battery contact.
3. Replace the battery door using a coin as shown.
Turn the battery door clockwise.

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Risk of explosion if batteries are replaced by an incorrect type. Do not short
circuit, mix old and new batteries, dispose of in fire, or expose to water. When
batteries are stored or disposed, they must be protected from shorting. Dispose
of used batteries properly.
Replacement batteries (3-volt, GAC11-13556) can be found at many retailers. Contact the Customer
Care Center or visit our website at www.guardianpet.net to locate a retailer near you.
Battery Life
Average battery life is 3 to 6 months, depending on how often your dog barks. However, due to
greater use during your dog’s training, your first batteries may not last as long as replacement batteries.
Low Battery Indicator
During normal operation the Indicator Light remains off. As the product is used, the batteries will be
drained to a weakened state. At this point, the Indicator Light will begin to flash to show that it is time to
change the batteries.
What to Expect During Use of the Bark Control Collar
Important: Do not leave your dog alone the first few times he receives a static correction.
Place the Bark Control Collar properly on your dog and wait nearby until he barks. Most dogs will
understand very quickly that the Bark Control Collar is disrupting their urge to bark and will relax and
stop barking. Because the static correction from the Bark Control Collar may be surprising or startling at
first, some dogs may bark more at the initial correction.
On rare occasions, a dog may get into a bark-correction-bark-correction cycle. If this happens,
reassure your dog with calm, soothing tones. As your dog relaxes, he will understand that if he

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becomes quiet, he will not receive any more static corrections. The small minority of dogs that have this
reaction will only have it the first time they wear the Bark Control Collar.
You should notice a reduction in your dog’s barking within the first couple of days that he wears the
Bark Control Collar. At this point, it is important to remember the learning process is still not complete.
Dogs will “test” this new learning experience and will increase their attempts to bark. This usually occurs
during the second week a dog wears the Bark Control Collar. If this does occur, remain consistent and
do not alter your use of the Bark Control Collar. You must place the Bark Control Collar on your dog in
every situation when you expect him to be quiet. If your dog is not wearing the Bark Control Collar, he
may resume barking and his learning would suffer a setback.
Regular Maintenance
• Check Contact Points for tightness weekly Note: Do not adjust the factory preset
Sensor Probe.
• Clean Contact Points with alcohol weekly Note: Remove the battery and
discharge the Bark Control Collar before touching the Contact Points.
• Check your dog’s neck for irritation and wash neck weekly.
To Test the Bark Control Collar
Slide the Sensor Probe across a rough surface for at least 10 inches. The Bark Control
Collar should beep. If your Bark Control Collar doesn’t beep during this test, see
“The Bark Control Collar does not beep” in the “Troubleshooting” section, and
continue with the second step.
BATTERY 6V
RFA-67

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FREQUENTLY ASKED QUESTIONS
Will my dog stop barking
completely? • The Bark Control Collar effectively and humanely stops all barking when it is worn. It should only be worn during periods of
unwanted barking.
Will another dog’s bark set
off the Bark Control Collar? • No.
Will the Bark Control Collar
work for my dog? • The Bark Control Collar is safe and effective for all breeds and sizes of dogs, though it may be too large for dogs under 8 pounds
to wear comfortably.
TROUBLESHOOTING
The Bark Control Collar
does not beep. • Test the Bark Control Collar (see “To Test the Bark Control Collar”). • If your Bark Control Collar does not beep during this test, try the
same test on a rougher surface.
• Ensure that the battery is properly installed.
• Replace the battery.
• If the Bark Control Collar still does not beep, contact the Customer
Care Center.

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My Bark Control Collar
beeps, but my dog keeps
barking (does not respond
to the static correction).
• Tighten the Bark Control Collar and/or trim your dog’s hair where
the Contact Points touch his neck to ensure good skin contact.
• Replace the battery.
• If your dog still does not respond, contact the Customer Care Center.
The Bark Control Collar
Indicator Light is flashing. • Replace the battery.
To Discharge the Bark Control Collar
Important: Avoid touching the Contact Points and Sensor Probe unless the
Bark Control Collar is completely discharged.
After battery removal, the Bark Control Collar retains some stored energy and may
activate 2 or 3 additional times. To completely discharge the Bark Control Collar,
slide the Sensor Probe across a table or hard surface several times, until the Bark
Control Collar stops beeping.
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms,
conditions and notices contained herein. Usage of this product implies acceptance of all such terms,
conditions, and notices.

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2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament or
size/weight of your pet may not be suitable for this Product (please refer to “How It Works” in this
Operating Guide). Radio Systems®Corporation recommends that this Product is not used if your pet
is aggressive and accepts no liability for determining suitability in individual cases. If you are unsure
whether this Product is appropriate for your pet, please consult your veterinarian or certified trainer
prior to use. Proper use includes, without limitation, reviewing the entire Operating Guide and any
specific Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm, injure,
or provoke. Using this product in a way that is not intended could result in violation of Federal, State
or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any
indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages
whatsoever arising out of or connected with the misuse of this Product. The Purchaser assumes all risks
and liability from the use of this Product to the fullest extent permissible by law. For the avoidance of
doubt, nothing in this clause 4 shall limit Radio Systems Corporation’s liability for human death or
personal injury or fraud or fraudulent misrepresentation.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices governing
this Product from time to time. If such changes have been notified to you prior to your use of this
Product, they shall be binding on you as if incorporated herein.

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Customer Care International
USA & Canada - Tel: [phone]
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: [phone]
Monday - Friday 8:30 AM - 5 PM
New Zealand - Tel: [phone]
Monday - Friday 10:30 AM - 7 PM
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your
area before discarding spent batteries. At the end of the product life, please contact our Customer
Care Center to receive instructions on proper disposal of the unit. Please do not dispose of the unit in
household or municipal waste. For a listing of Customer Care Center telephone numbers in your area,
visit our website at www.guardianpet.net.
Perchlorate Battery
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

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FCC
This device complies with part 15 of the FCC Rules and Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
CAUTION: Modification or changes to this equipment not expressly approved by Radio
Systems®Corporation may void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a specific installation. If interference does occur to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult customer care, the dealer, or an experienced radio/TV technician for help.
IC
Modifications or changes could void the user’s authority to operate this equipment. This Class B digital
apparatus complies with Canadian ICES-003.

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ACMA
This device complies with the applicable EMC requirements specified by the ACMA (Australian
Communications and Media Authority).
Warranty
One Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty
applicable to this Product and its terms can be found at www.petsafe.net and/or are available by
sending a stamped addressed envelope to Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee
Building, Market Square, Dundalk, Ireland.
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against
Defects, effective January 1, 2012, warranty details of this Product are as follows:
One Year Non-Transferable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”)
warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that
its Product, when subject to normal and proper residential use, will be free from defects in material
or workmanship for a period of one (1) year from the purchase date. An “original retail consumer
purchaser” is a person or entity who originally purchases the Product, or a gift recipient of a new
Product that is unopened and in its original packaging. When serviced by Radio Systems Customer
Service, Radio Systems covers labor and parts for the first year of ownership; after the first year, a
service or upgrade charge will apply relative to replacement of the Product with new or refurbished
items at Radio System’s sole discretion.

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The limited warranty is non-transferable and shall automatically terminate if the original retail consumer
purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems
Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning
damage; or neglect, alteration, and misuse. Consumers who purchase Products outside of Australia,
New Zealand, or from an unauthorized dealer will need to return the Product to the original place of
purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of
mind, or for any other reason outside of these Warranty terms.
Claims Procedure
Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd
Customer Care Center at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems
will not repair or replace faulty components. Radio Systems requests the Consumer to contact the
Radio Systems Customer Care Center to obtain a Warranty Return number, prior to sending the
Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will
organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be
included with the replacement Product for the return of the faulty Product. The Product must be returned

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within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the
date of original purchase, the consumer will be required to return the Product to Radio Systems at the
consumer’s own expense. Radio Systems will test and replace the faulty unit or its components and return
to the consumer free of charge, provided the Product is within its said warranty period. This warranty
is in addition to other rights and remedies available to you under the law. Radio Systems goods come
with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care
Center on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

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FRANÇAIS
RENSEIGNEMENTS IMPORTANTS SUR LA SÉCURITÉ
Explication des termes et des symboles d’avertissement dans ce guide
Voici un symbole d’alerte de sécurité. Il sert à vous signaler d’éventuels risques de blessure.
Respectez tous les messages de sécurité qui accompagnent ce symbole pour éviter les risques
de blessure corporelle, voire la mort.
AVERTISSEMENT indique une situation dangereuse qui, si elle n’est pas
évitée, pourrait occasionner des blessures sérieuses, voire la mort.
ATTENTION utilisé avec le symbole de sécurité indique une situation
dangereuse qui, si non évitée, pourrait résulter en des blessures
mineures ou modérées.
ATTENTION utilisé sans le symbole de sécurité indique une situation
dangereuse qui, si non évitée, pourrait blesser votre animal.
• Risque d’explosion. Ne pas créer de court-circuit, mélanger des piles neuves avec des piles usagées,
jeter les piles dans le feu ou les exposer à l’eau. Lorsque les piles sont conservées ou éliminées, cela
doit être fait de manière à éviter tout court-circuit. Éliminer les piles usagées de manière adéquate.
• Ne peut être utilisé avec des chiens dangereux. Ne pas utiliser ce produit si votre chien est agressif ou
qu’il tend à avoir des comportements agressifs. Les chiens agressifs peuvent blesser sérieusement voire
même entraîner la mort de leur propriétaire ou d’autres personnes. Si vous n’êtes pas certain que ce
produit soit adapté pour votre chien, veuillez consulter votre vétérinaire ou un entraîneur accrédité.