Petsafe Drinkwell PWW00-13713 User manual

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Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de funcionamiento
Guida all’uso
Gebrauchsanweisung
Please read this entire guide before beginning
Veuillez lire ce manuel en entier avant de commencer
Gelieve deze gids volledig door te lezey voordat u begint
Por favor, lea este manual completamente antest de empezar
Si prega di leggere attentamente la guida al uso prima di utilizzare il collare
Bitte lesen Sie die gesamte Betriebsanleitung vor dem Trainingsbeginn
Drinkwell®Big-Dog Pet Fountain - 8.5 Litres
Fontaine pour animaux de compagnie - 8,5 Litres
Fontein voor huisdieren - 8,5 Liter
Fuente para Mascotas - 8,5 Litros
Fontana per animali domestici - 8,5 Litri
Haustierbrunnen - 8,5 Liter
400-1350-19

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To get the most protection out of your warranty, please register
your product within 30 days at www.petsafe.net. By registering,
and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care
Centre we will be able to help you faster. Most importantly,
PetSafe®will never give or sell your valuable information to
anyone. Complete warranty information is available online at
www.petsafe.net.
For a full listing of our Customer Care Centre telephone
numbers, visit our website at www.petsafe.net.
WARRANTY
Table of Contents
U.S. Patents No. 5799609, 5842437, and 6055934
Important Safety Instructions.............................................
Components.......................................................................
Features.............................................................................
Operating Instructions........................................................
Fountain Cleaning Instructions...........................................
Reassembling the Fountain...............................................
Fountain and Your Environment........................................
Tips on Use........................................................................
CE Compliance & Recycling Information...........................
Manufacturer’s Safety Instructions.....................................
Français.............................................................................
Nederlands........................................................................
Español..............................................................................
Italiano...............................................................................
Deutsch.............................................................................
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SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Read all the instructions before using the appliance.
To reduce the risk of injury, close supervision is
necessary when an appliance is used near children.
Only use attachments recommended or sold by the
manufacturer.
Do not use outdoors. FOR INDOOR USE ONLY.
Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
Do not operate any appliance with a damaged cord or
plug, or after the appliance malfunctions or is dropped or
damaged in any manner. Immediately call your country’s
Customer Care Centre for further instructions.
For a portable appliance - To reduce the risk of electrical
shock, do not place or store appliance where it can fall
or be pulled into a tub or sink.
Always unplug any appliance when not in use, before
putting on or taking off parts, and before cleaning. Never
pull on the cord to remove the adaptor from the wall
outlet.
1)
2)
3)
4)
5)
6)
7)
8)
Instructions pertaining to: Risk of Fire, Electrical
Shock, or Harm to Persons.
U.S. Patents No. 5799609, 5842437, and 6055934

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Components
Lid
Bowl
Motor / Pump
Flow Control KnobStator
Features
Adjustable
Flow Control
Replaceable Charcoal
Filter removes bad
tastes and odors
Attached Reservoir
(3.7 L) allows for easy
refills and increases
capacity
Patented free-falling
water stream
encourages pets to
drink more water
8.5 L Water Capacity
Receiving ramp
reduces splash of
falling water
3.7 L Canister
Anti-Bite Cord Cover
Housing
U.S. Patents No. 5799609, 5842437, and 6055934

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As with any electrical device, check the electrical cord for any
tears or damage before use.
Inspect the bottom of the fountain to be sure the motor is
securely attached. (See Fig. 1)
Remove the housing lid and insert the charcoal filter. The
filter will fit diagonally into the housing. The filter fits narrow
side down, with the black side facing the front of the fountain
(toward the spout). The filter will slide easily into place, but
make sure it is pushed all the way down. (See Fig. 2)
DO NOT RUN DRY - FOR INDOOR USE ONLY
OPERATING INSTRUCTIONS
Fig. 1
1)
2)
3)
NOTE: Rinse the filter thoroughly under cool water before placing
in the fountain. This will remove any loose charcoal dust, which is
harmless. A small amount of charcoal dust may shed for the life
of the filter. This is normal and not harmful to your pet.
Place fountain in desired location before adding the reservoir.
If placing on carpet, tile or wood flooring use a protective mat
or other durable, water resistant surface to protect your floors
from splashing or dripping caused by the pet.
Fill both the bowl and the fountain housing with water only until
the water reaches the fill level in the bowl.
4)
5)
Fig. 2
MOTOR

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Before you plug the fountain in, make sure the cord and your
hands are dry. Plug the fountain into an electrical outlet.
Fill reservoir with water.
Check the lid to make sure the black O-ring is in place, then
screw the lid onto the reservoir.
Hold the container over the reservoir base of the fountain.
Quickly turn the reservoir upside down and place the lid’s
spout into the reservoir base. (See Fig. 3)
6)
7)
8)
9)
Set your desired flow rate with the flow control knob, which is
next to the ramp inside the bowl. When the knob is in the 10
o’clock position, flow is at its lowest. When the knob is in the 2
o’clock position, flow is at its highest. (See Fig. 4)
Add water to the bowl as needed. Do not let the water level
fall below the flow control knob or you may burn out the motor.
Never pick up a full fountain by the filter housing. Only pick up
the fountain by placing both hands underneath the base of the
fountain and grip the sidewalls for a sturdy hold.
Fig. 3 Fig. 4
10)
11)
Flow Control
Knob
OPERATING INSTRUCTIONS

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Lift the reservoir out of the back of the fountain and quickly
turn upright.
Unscrew the reservoir lid and remove the O-ring.
Next, unplug fountain, remove the housing lid, and remove the
filter.
Filters: Change every 2 to 4 weeks
1)
2)
3)
Filters should be changed every two to four weeks. Replace
the filters more frequently when using the fountain for multiple
pets or pets that produce a lot of saliva.
Filters are an added feature of the fountain. Their use is not
required for normal operation, but will keep the fountain water
cleaner.
Filters may be rinsed out when the fountain is cleaned. Never
wash the filter with soapy water, you will not be able to remove
the soap residue.
Fountain: Clean once a week
1)
2)
3)
FOUNTAIN CLEANING
Fig. 5
IMPORTANT: Motor must be cleaned regularly or the
warranty may be voided. See next page for detailed
instructions.
Empty the water out of the fountain.
Remove the filter housing by pressing
in the tabs at the sides and lifting up.
(See Fig. 5)
The flow control knob and stator are
not attached and are freed when the
housing is removed.
4)
5)
6)

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a)
b)
c)
d)
Turn the bowl over and unlock the motor from its cavity by
slipping your finger into the indentation behind the motor
and pulling that end of the motor out toward you, so that it
has turned a quarter of a turn (See Fig. 6). Do not attempt
to remove motor without turning it 90 degrees, this may
damage the fountain and cause a leak.
Now that the motor is unlocked, remove it from the fountain.
If you find this difficult, you can push the motor out from the
bowl side.
Carefully lift the impeller (the white “propeller”) out of the
motor. It should slide out with no resistance. Remove any
hair tangled around it and wash it with the rest of the parts.
Pour soapy water inside the motor cavity and clean it with a
small round bristle brush (Cleaning Kits are available). Rinse
well and replace the impeller after it is cleaned.
Hand wash the rest of the fountain parts in soapy water and
rinse well. You may place items in the dishwasher, but if your
dishwasher is too hot - the plastic parts can be damaged. Use
a longer bristle brush to clean the square intake tube in the
filter housing. (See Fig. 7) The reservoir is not dishwasher
safe.
8)
Fig. 6
Motor Removal & Cleaning7)
Fig. 7
Square Intake
Tube

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Hold these parts in place with one hand while attaching the
housing with the other hand. (See Fig. 11 - Next Page) Attach
the housing by sliding the cutout in the wall of the housing
down in between the control knob and stator. The housing will
click into place, when the side tabs are inserted in the bowl.
(See Fig. 12 - Next Page)
FOUNTAIN REASSEMBLY
1)
2)
3)
4)
Turn the bowl upside down. Reattach the motor by pushing the
threads of the motor through the hole in the bowl. The motor
goes in at a right angle to the bowl (Fig. 8a). If you cannot turn
the motor into its resting position (Fig. 8b), the motor is not
pushed into the hole as far as it will go.
Fig. 8a Fig. 8b
After turning the motor a quarter turn, it should now be even
with the bottom of the bowl (Fig. 8b). Turn the bowl back over.
Place the stator over the exposed portion of the motor found in
the bowl. (See Fig. 9)
Fig. 9
Fig. 10
TABS GROOVE
Join the flow control knob and stator together by placing the
tabs of the knob into the groove of the stator. (See Fig. 10)
STATOR
5)

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6)
7)
8)
Place the fountain in desired location. Make sure to use a
protective surface, such as a towel or place mat, to protect
your floors from splashing or dripping from your pet.
Replace the filter and fill the housing, bowl, and reservoir with
water. Replace the lid.
Before you plug the fountain in, make sure your hands and the
cord are dry. Check the cord for any damage before plugging
in the fountain. Plug the fountain into an electrical outlet.
THE FOUNTAIN AND YOUR
ENVIRONMENT
If you live in a humid environment and have problems with mold or
algae, soak all the parts in a diluted bleach solution for about 10
minutes after regular cleaning. Use a 10% bleach and 90% water
solution. Pour some of the bleach solution down into the motor cavity
too. This is an excellent way to disinfect the fountain. However, you
must be sure to rinse all the parts thoroughly in water to remove all
the chlorine.
If you have hard water, you may start to see white mineral deposits
on or inside the motor. This can eventually prevent the impeller from
turning properly. To avoid having to replace the motor, please take
the following steps:
1)
2)
3)
Clean the motor more frequently than you have in the past; or
Clean the motor with a vinegar solution (20% White Vinegar and
80% Water) and let the solution soak for several minutes down
inside the motor cavity; or
Use bottled water instead of faucet water.
Fig. 11 Fig. 12

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TIPS ON USE
When being introduced to the Drinkwell®Big Dog Pet Fountain,
your pet may be cautious of this new and unusual object. After
beginning operation of your fountain, simply allow your pet to
adjust at his or her own pace. Some pets may take several days or
longer to begin use, while others will start right away.
Your pet may prefer that the fountain be placed away from their
normal feeding area. Try placing it in another location, such as a
different area of the kitchen or in a bathroom or utility room.
Add ice cubes to the bowl for refreshing, ice-cold running water!
CE COMPLIANCE & RECYCLING
This equipment complies with the EMC and Low Voltage
Directives. Unauthorized changes or modifications to
the product that are not approved by Radio Systems®
Corporation may violate EU regulations, could void the
user’s authority to operate the equipment, and will void the
warranty.
The Declaration of Conformity can be found at:
http://www.petsafe.net/customercare/eu_docs.php
Please respect the Waste Electrical and Electonic
Equipment regulations in your country. This equipment
must be recycled. If you no longer require this equipment,
do not place it in the normal municipal waste system.
Please return it to where it was purchased in order that
it can be placed in our recycling system. If this is not
possible, please contact the Customer Care Centre for
further information.
Important Recycling Advice

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MANUFACTURER’S SAFETY
INSTRUCTIONS
It is not recommended that any appliance be left running unattended for
a prolonged period of time as the water may get consumed or evaporate
and caus e the motor to run dry.
Do not allow pets or children to chew on or swallow any parts. If you are
concerned about the power cord, purchase a cord conduit (a hard plastic
protector) at any hardware store.
Standard Safety Precautions
Do not attempt repairs on the
motor yourself. Return it under
the cover of the warranty.
If the plug of this device gets
wet, turn off the electricity to that
outlet. Do not attempt to unplug.
To avoid the possibility of the
plug or outlet getting wet, the
outlet should always be above
the level of the fountain.
Examine this appliance after
installation. It should not be
plugged in if there is water on
the cord or plug.
Do not operate any appliance if
it has a damaged cord or plug,
or if it is malfunctioning or has
been damaged.
If an extension cord is necessary,
a cord with a proper rating should
be used.
FOR INDOOR USE ONLY
The electrical use of this appliance
is 6 watts.
Close supervision is necessary when
any appliance is used by or near
children.
Always unplug any appliance when
not in use, before putting on or taking
off parts, and before cleaning. Never
pull on an electrical cord to remove
from the outlet.
Do not use appliance for anything
other than intended use. The use of
attachments not recommended or
sold by the manufacturer may cause
an unsafe condition. Do not modify
the unit.
Do not install or store appliance
where it will be exposed to weather or
temperatures below freezing.
Read and observe all important
notices on the appliance and in the
packaging.
1)
2)
3)
Some animals have been known to be sensitive to plastic food and water
containers. If your animal shows signs of an allergic reaction to the plastic,
please discontinue use until you have consulted with your veterinarian.
4)