10EN
7 Tro-
ubleshooting
Warning
•Never remove the casing of this device.
To keep the warranty valid, never try to
repair the system yourself.
If you encounter problems when using
this device, check the following points
before requesting service. If the problem
remains unsolved, go to the Philips Web
page (www.philips.com/support). When
you contact Philips, make sure that the
device is nearby and the model number
and serial number are available.
General
No power
•Make sure that the AC power plug
of the unit is connected properly.
•Make sure that there is power at the
AC outlet.
•Recharge your speaker.
No sound
•Adjust volume on this product.
•Adjust volume on the connected
device.
•Make sure that your Bluetooth
device is within the eective
operational range.
No response from the speaker
•Disconnect and reconnect the
power plug, then turn on the
speaker again.
•Recharge the speaker.
The LED indicator ashes red, and
the speaker has no repsonse when
pressing any key.
•The speaker is in demo mode. Press
and hold for 15 seconds to exit
this mode.
About Bluetooth device
The audio quality is poor after
connection with a Bluetooth-enabled
device.
•The Bluetooth reception is poor.
Move the device closer to this
product or remove any obstacle
between them.
Fail to nd [Philips BT6600] on your
device for pairing.
•Press and hold for two seconds
to enter pairing mode, and then try
again.
Cannot connect with the device.
•The Bluetooth function of the
device is not enabled. Refer to the
user manual of the device for how
to enable the function.
•This product is already connected
with three Bluetooth devices. Press
and hold for two seconds, and
then try again.
The paired device connects and
disconnects constantly.
•The Bluetooth reception is poor.
Move the device closer to this
product or remove any obstacle
between them.
•For some devices, Bluetooth
connection may be deactivated
automatically as a power-saving
feature. This does not indicate any
malfunction of this product.