Phonak Audeo L-R User manual

Phonak Audéo™ L-R/RT
User Guide
Phonak Audéo L-R
Phonak Audéo L-RT
Phonak Audéo L-R Trial
Phonak Audéo L-RT Trial
Phonak Charger Ease

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Wireless hearing aids
Phonak Audéo L90-R
Phonak Audéo L70-R
Phonak Audéo L50-R
Phonak Audéo L30-R
Phonak Audéo L20-R
Phonak Audéo L90-RT
Phonak Audéo L70-RT
Phonak Audéo L50-RT
Phonak Audéo L30-RT
Phonak Audéo L-R Trial
Phonak Audéo L-RT Trial
This user guide is valid for:
Charging accessories
Phonak Charger Ease
Note that instructions for the activity
tracking functions can be found in the
myPhonak User Guide.

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Your hearing aid and charger details
Hearing aid models Earpieces
cAudéo L-R (L90/L70/L50/L30/L20) cDome
cAudéo L-RT (L90/L70/L50/L30) cSlimTip
cAudéo L-R TrialccShell
cAudéo L-RT Trial
Charging accessories
cPhonak Charger Ease
incl. USB cable (< 3 m)
If no box is checked and you do not know the
model of your hearing aid or charging accessories,
please ask your hearing care professional.
The hearing aids described in this user guide
contain a built-in and non-removable rechargeable
lithium-ion battery.
Please also read safety information regarding
handling rechargeable hearing aids (chapter 25).

Your hearing aids and chargers have been developed by
Phonak – a world leader in hearing solutions based in
Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed with your
well-being in mind. We thank you for making such a great
choice and wish you many years of listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your device. Training
is not required for handling of this device. A hearing care
professional will help set up this device according to your
individual preferences during the tting consultation.
For more information regarding features, benets, set up,
use, maintenance or repairs of your hearing aid and
accessories, please contact your hearing care professional
or the manufacturer representative. Additional
information can be found in the datasheet of your
product.
Phonak - life is on
www.phonak.com

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Contents
Your hearing aid and charger
1. Quick guide
2. Parts of the hearing aid and charger
Using the charger
3. Preparing the charger
4. Charging the hearing aids
Using the hearing aid
5. Left and right hearing aid markings
6. Putting on the hearing aid
7. Removing the hearing aid
8. Multi-function button
9. On/O
10. Tap Control
11. Connectivity overview
12. Initial pairing
13. Phone calls
14. Flight mode
15. Rebooting your hearing aid
16. myPhonak app overview
17. Roger™ overview
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9
12
13
18
17
19
20
21
22
23
24
26
31
34
35
36

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Further information
18. Listening in public places
19. Operating, transport and storage conditions
20. Care and maintenance
21. Exchanging the earwax protection
22. Service and warranty
23. Compliance information
24. Information and description of symbols
25. Troubleshooting
26. Important safety information
37
38
40
43
54
56
63
70
76

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1. Quick guide
Left & right hearing aid markings
Charging your hearing aids
Red marking for
right hearing aid.
After placing your hearing aid
in the charger, the indicator
light on the hearing aid will
show the charging state of the
battery until it is fully charged.
When fully charged the
indicator light will be
constantly on, i.e. solid
green light.
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.
Blue marking for
left hearing aid.

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The button has several functions, the
primary function is as an on/o switch.
Together with your hearing care
professional, you can decide if it also allows
for volume control and/or program change.
This is indicated in your individual
instructions.
Phone calls: If paired with a Bluetooth® enabled phone, a
short press will accept
and a long press will reject an incoming call.
On/O: Firmly press the lower part of the button for
3 seconds until the indicator light blinks.
On: indicator light is solid green
O: indicator light is solid red
Enter ight mode: When device is o, press the lower part of
the button for 7 seconds until the solid orange light appears.
Then release the button.
Tap Control (only available for models L90 and L70)
If paired with a Bluetooth® enabled device, multiple functions
can be accessed using Tap Control, please refer to chapter 10.
This is also indicated in your individual instructions.
To use Tap Control tap the top of your ear twice.
Multi-function button with indicator light

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2. Parts of the hearing aid and charger
The following pictures show the hearing aid model and
charger accessories described in this user guide. You can
identify your personal models by:
• checking “Your hearing aid and charger details” on
page 3.
• comparing your earpieces, hearing aid and charger with
the following models.
Anchor (optional)
Speaker
(without earpiece attached)
Audéo L-R/RT
Audéo L-R/RT Trial
Tube
Possible earpieces
cShellSlimTipDome
Multi-function button
with built-in
indicator light

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Cavity for earpieces
Hearing aid charging slots with
left/right indicators
Phonak Charger Ease
Charger Case lid

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USB-C connection
to external power
supply
Power supply*
External power supply
USB cable (< 3 m)
* The power plug is not provided with this product.

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3. Preparing the charger
a) Plug the larger end of
the charging cable into
the power supply.
b)Plug the smaller end
into the USB port on
the charger.
c) Plug the power supply
into a power outlet.
d)The indicator light
around the USB port
The Phonak Charger Ease
may be used with an
external power supply
that fullls the
specications in the
table below
Connecting the power supply
ab
d
c
Power supply and charger Specications
Power supply input voltage 100-240 VAC, 50/60 Hz,
current 0.25 A
Power supply output voltage 5 VDC +/-5%, current 1 A
Charger input voltage 5 VDC +/-5%, current 250 mA
USB cable specications 5 V min. 1 A, USB-A to USB-C,
maximum length 3 m
will light up green
when the charger is
connected to the
power outlet.

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4. Charging the hearing aids
Low power: You will hear two beeps when the
hearing aid battery is low. You will have
approximately 60 minutes before you have to
charge the hearing aids, after this time the hearing
aid automatically shuts down (this can vary,
depending on the hearing aid settings).
The hearing aid contains a built-in and non-
removable rechargeable lithium-ion battery.
Before using your hearing aid for the rst time, it
is recommended to charge it for 3 hours.
The hearing aid must be dry before charging,
see chapter 18.
Please ensure to charge the hearing aid within
operating temperature range:
Audéo L R / RT: +5° to +40° Celsius (41° to
104° Fahrenheit)

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4.1 Using the Phonak Charger Ease
Please refer to chapter 3 for how to set up the charger.
1.
Insert the hearing aid into the charging slots and the
earpieces in the large cavity.
Make sure the left and right hearing aid markings match
the left (blue), right (red) indicators next to the charging
slots. The hearing aids will automatically switch o once
inserted into the charger.

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2.
The indicator light on the hearing aid will show the
charging state of the battery until the hearing aid is fully
charged. When fully charged the indicator light will
remain on, i.e. solid green light.
The charging process will automatically stop when the
batteries are fully charged, so the hearing aids can be
safely left in the charger. It can take up to 3 hours to
charge the hearing aids. The charger lid can be closed
while charging.
Charging times
Indicator light Charging state Approx. charging times
0 – 10%
11 – 80%
30 min (30%)
60 min (50%)
90 min (80%)
81 – 99%
100% 3 h

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3.
Remove the hearing aids from the charging slots by
simply lifting them out of the charger.
The hearing aid can be set to switch on automatically
when removed from the charger. The indicator light starts
blinking. The solid green light indicates the hearing aid is
ready for use.
If you unplug the charger while the hearing aid is
charging inside, please make sure to turn o the hearing
aid to prevent discharge. To switch o the charger,
remove the power supply from the power outlet.
Turn o your hearing aid before inserting it in the
disconnected charger to store it.
Do not hold the tubes to remove the hearing aids
from the charger as this can damage the tubes.

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5. Left and right hearing aid markings
There is a red or blue marking on the back of the hearing
aid and on the speaker. This will tell you if it is a left or a
right hearing aid.
Blue marking
for left hearing aid.
Red marking
for right hearing aid.

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6. Putting on the hearing aid
1.
Place the hearing aid behind
your ear.
2.
Insert the earpiece into your
ear canal.
3.
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.

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7. Removing the hearing aid
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.

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8. Multi-function button
The button has several
functions, the primary
function is as an on/o
switch. Together with your
hearing care professional,
you can decide if it also
allows for volume control
and/or program change.
This is indicated in your
individual “Hearing aid
instructions”. Please ask
your hearing care
professional for a printout.
If the hearing aid is paired with a Bluetooth® enabled
phone, a short press on the upper or the lower part of the
button will accept an incoming call and a long press will
reject an incoming call – refer to chapter 13.