Phonak Roger On User manual

Roger OnTM
User Guide

Contents
1. Welcome 5
2. Getting to know your Roger On 6
2.1 Device description 10
2.2 Docking station 11
2.3 Accessories 12
2.4 Display 13
2.5 Technical data 14
3. Charging your Roger microphone 15
4. Using your Roger On 18
4.1 Switching on your Roger On 18
4.2 General use 19
4.3 Using on a table 20
4.4 Using in loud noise 22
4.5 Listening to a distant talker 24
5. Lock microphone mode 26
6. Mute 28
7. Listening to TV or other stationary
audio device 29
7.1 Setting up the docking station 29
7.2 Listening to TV using the docking station 31
8. Listening to a portable audio device 33
9. myRogerMic app 35
10. Network functions 36
10.1 Connect to a hearing aid or
Roger receiver 36
10.2 Connect another microphone 39
10.3 Disconnecting Roger devices 41
11. Using in a large group 42
11.1 Using multiple microphones 43
12. Reset 44
13. Shipping mode 45
14. Care and maintenance 46
15. Troubleshooting 48
16. Compliance information 52
17. Information and explanation of symbols 56
18. Important safety information 59
19. Service and warranty 66

4 5
Your Roger On has been developed by Phonak – the
world leader in hearing solutions based in Zurich,
Switzerland.
This premium product is the result of decades of
research and expertise and is designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the User Guide carefully to make sure that
you understand and get the best out of your Roger On.
For more information regarding features, benefits,
setup, use and maintenance or repairs of your Roger On
and accessories – contact your hearing care
professional or manufacturer representative.
For any information regarding the repair service of the
Roger On or accessories please contact the hearing care
professional.
Phonak – life is on
www.phonak.com
1. Welcome
This user guide is valid for:
Roger On CE mark applied 2021
Roger On iN CE mark applied 2021

6 7
2. Getting to know your Roger On
Roger On picks-up the voice of a speaker and sends it
wirelessly directly to your ears. There are four main use
cases for your Roger On:
On a table: Place Roger On in the center of the table and
hear the people sitting around it.
Pointing: Hold Roger On in the direction of the person
you want to hear.
Restaurant
Meeting
Party
Face to face

8 9
Presenter: Clip or hang Roger On near the mouth of a
distant talker and hear them better.
TV/Multimedia: Stream the sound from your TV or
another audio source directly into your ears.
Speech/lecture
Fitness class
Watching TV

10 11
2.2 Docking station
1 Function button
2 4 microphones
3 Power slider
4 Display
2.1 Device description
1 Audio input volume control
2 Slot for Roger On
3 USB C connector
4 3.5 mm analog and optical digital (Toslink) audio input
2
3
4
1
6
8
7
5
5 Connect button
6 Clip
7 Battery inside
8 USB C connector
1
2
3
4

12 13
2.4 Display2.3 Accessories
Power supply
Charging cable
TV cable Analog
audio cable
Lanyard
Case
Microphone mode
Table Pointing Presenter Mute
Automatic Locked Audio input
Full ~8h Mid ~4h Empty
Recharge!
Device status
Battery status

14 15
2.5 Technical data
Range:
You can place your Roger On up to 25 meters / 80 feet
away from you. Note that objects including walls may
reduce this distance. The furthest range is possible when
you can see your Roger On (i.e. line of sight).
25 m / 80 feet
Battery lifetime:
A fully charged battery typically last for 8 hours of
streaming.
There are three ways to charge your Roger microphone:
A) Using external power supply
1. Plug the smaller end (USB C) of the charging cable
into your Roger microphone.
2. Plug the larger end (USB A) of the cable into the
external power supply.
3. Plug the external power supply into a wall outlet.
3. Charging your Roger microphone
1
2
3

16 17
B) From computer or tablet
1. Plug the smaller end (USB C) of the charging cable into
your Roger On.
2. Plug the larger end (USB A) of the cable into the USB
port on your computer and switch your computer on.
C) Via docking station
Slot the Roger On into the docking
station.
Please read chapter 7.1 to set up
the docking station.
Charging information
While charging, the battery icon will be moving.
When the battery is fully charged, the battery icon
will stop moving and will show a fully charged battery.
After 15 minutes, the display turns black.
With the supplied charger, Roger On is:
• 80% charged after 1 hour
• 100% charged after 3 hours
1
2

18 19
4. Using your Roger On
4.1 Switching on your Roger On
Move the on/ o switch to the on position. After a short
start-up animation, your Roger On will be ready to use.
If you see a crossed chain icon on the screen,
please rst connect your Roger On with your hearing
aid(s) or Roger receiver as described in chapter 10.
4.2 General use
Roger On is a versatile, intelligent product. It detects
which situation you are in and adapts its microphone
settings automatically.
For best speech understanding, always bring your
Roger microphone as close to the conversation
partner(s) as possible.
Adjust the length of the lanyard so that the Roger On
is within 20 cm / 8 inches to the mouth of the talker.

20 21
The microphone will pick up everyone
around the table, this is indicated by a
circle on the display.
Using the app to steer the beam
The myRogerMic app lets you steer the direction of the
beam to focus on one or several specic talker(s). Please
see chapter 9 on how to download the app.
Using the stand function of the case
When you want to focus on a single person in front of
you, you may insert the Roger On in the case and tilt it up
using the stand function.
4.3 Using on a table
Place your Roger On in the middle of the table to listen to
a group of people.
When using the stand, the microphone
automatically goes into pointing mode.

22 23
Make sure your Roger On is pointing straight at the
mouth of the talker.
When holding Roger On in the hand, avoid covering
the microphone openings.
4.4 Using in loud noise
Hold Roger On in your hand and point it towards the
person you want to hear.
The microphone will automatically
activate a narrow beam and picks up
the voice of the person you are
pointing at. This is indicated by a
triangle on the display.

24 25
Alternatively, attach the lanyard to
Roger On and hang it around the
neck of a distant talker:
4.5 Listening to a distant talker
Clip Roger On on the lapel of a distant talker to hear them
better.
The microphone will pick up only the
person wearing the microphone; this
is indicated by a person icon on the
display.

26 27
5. Locking the microphone mode
If you want to keep the Roger On in a specic microphone
mode independent on how it‘s positioned, press the
function button repeatedly until you have reached the
microphone mode you wish to lock the microphone in.
The lock modes will appear in the following order:
1. 2. 3. 4.
1. Table mode
2. Pointing mode
3. Presenter mode
4. No lock icon means that the Roger On is back to
automatic mode
The lock icon indicated that the microphone mode is
locked.

28 29
6. Muting
To mute the Roger On, press and hold the function button
for two seconds:
7. Listening to TV or other stationary
audio device
7.1 Setting up the docking station
1. Insert the smaller end of the USB cable into the socket
of the docking station.
2. Insert the larger end of the USB cable in the external
power supply.
3. Plug the external power supply into a wall outlet.
1
2
3
2 s
The muted microphone is indicated by a
crossed microphone icon on the display.
To unmute the microphone again, press
and hold the function button again for
two seconds.

30 31
If your TV or other audio device does not have optical
audio output, you can alternatively use an analog
audio cable for connection between the TV and the
docking station. Please ask your hearing care
professional about such an analog audio cable.
Protect your eyes of the optical light from the optical
Toslink cable when plugged into the device or TV.
4. Connect the free end of the optical (Toslink) cable into
the optical OUTPUT of your TV or other audio device.
OPTICAL
DIGITAL
AUDIOOUT
TV
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$8',2287
OPTICAL
DIGITAL
AUDIO OUT
TV
237,&$/
',*,7$/
$8',2287
79
79
7.2 Listening to TV using the docking station
1. Insert your Roger microphone into the docking
station.
2. Switch on your TV (or other audio device). Your Roger
microphone will automatically transmit the audio
signal to your ears.
This is indicated by a music
icon on the display.

32 33
Your Roger microphone will automatically mute when
it transmits the TV‘s signal. You can activate the
microphone by switching the device on and pressing
the function key. Now you will hear the TV‘s signal and
microphone in parallel.
1. Make sure you have switched on your Roger
microphone.
2. Plug the rectangular end of the short audio cable into
your Roger microphone.
3. Plug the round end of the short audio cable into the
headphone output of your portable device.
4. Start the music or music app on your portable audio
device.
8. Listening to a portable audio
device
1
2
3
4
3. Adjust the volume using the +/- buttons on the
docking station according to your preference.
To end the transmission of the audio signal, simply switch
o the TV (or other audio device) or take your Roger
microphone out of the docking station.

34 35
To end the transmission of the audio signal, simply
unplug the audio cable or switch your Roger microphone
o.
Your Roger microphone will automatically mute when
you plug in the audio cable. You can activate the
microphone by pressing the center touch key. Now you
will hear the audio device and microphone in parallel.
9. myRogerMic app
With the myRogerMic app you can control your
Roger On remotely from your smartphone.
You will be able to:
• Steer the direction of the beam
• Change microphone mode
• Mute / unmute
• Check current device status such as battery level and
actual mic mode
Your smartphone needs to support Bluetooth® LE in order
to connect to Roger On. myRogerMic app is available for
download from Google Play and App Store.
For further information about the app please read the
myRogerMic app user guide which can be downloaded
from www.phonak.com
The Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc.
and any use of such marks by Sonova is under license.
The Apple App Store logo is a trademark of Apple Inc.
The Google Play stor logo is a trademark of Google LLC.

36 37
10. Network functions
10.1 Connecting to a hearing aid or Roger receiver
To connect Roger On to a hearing device with Roger
installed or a Roger receiver, follow these steps:
1. Switch on your Roger On and hearing aid.
2. Press the Connect button on the backside of your
Roger On.
3. Hold your Roger On close (within 10 cm/ 4 inches) to
the hearing aid or Roger receiver:

38 39
4. Check the feedback in the display of Roger On:
Connecting a receiver is only required once. The
hearing aid / Roger receiver will remain connected
with your microphone even after the hearing aid /
Roger receiver has been restarted.
Connect
successful
Receiver not
compatible
No receiver found,
go closer
10.2 Connecting another microphone
To connect another compatible Roger microphone with
your Roger On, follow the steps below. Please refer to
chapter 11 to learn how to use multiple microphones in a
network.
1. Switch on both Roger microphones.
2. Hold your Roger On close (within 10 cm/ 4 inches) to
the other Roger microphone.