Phonak myPilot User manual

User Guide
0682 !

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Contents
Welcome 4
Description 6
myPilot accessories 7
Getting started 8
Charging the battery and general battery info 8
Turning myPilot ON or OFF 10
Keypad lock 11
Operating range 12
Using myPilot 13
Home screen 13
Volume control 14
Program selection 16
Status information 17
myPilot battery status 19
ZoomControl 20

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Menu functions 22
Menu overview 22
ZoomControl 22
Volume 23
Lock keypad 24
Alarm clock 24
Status information 26
Settings 27
Reset button 32
Important information 33
Maintenance and care 33
Safety notice 34
Important points 35
Troubleshooting 38
iCom (optional) 42
Service and warranty 44
Declaration of conformity 45
Phonak distributors worldwide 46

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Congratulations on choosing a digital hearing system
from Phonak. Your new myPilot is a very important part
of it. myPilot is an elegant and user-friendly remote
control and status reader which gives you access to all
functions of your digital hearing system. Furthermore,
it guarantees easy management of your hearing
programs with visual confirmation on a state-of-the-
art color display.
You can use myPilot to tune both of your hearing
instruments simultaneously. Or you can control both
hearing instruments individually, allowing you to
perfectly fine-tune your hearing instruments to any
specific hearing situation.
Welcome

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Please read this manual carefully to benefit from all
the features of your new myPilot. Ask your hearing care
professional if you have any questions.
For further information, please visit the Phonak website
www.phonak.com.
Phonak – life is on
For your safety, carefully read the chapter
Important information on pages 33–41.

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햳
햴
햵햶
Description
햲ON/OFF button
햳Color LCD display
햴Keypad
Up Volume up
Down Volume down
Right Next program
Left Previous program
Center Menu/select
햵Mini USB
connection
햶Reset button
햲

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myPilot accessories
• Case
• Lanyard
• Power supply
Contents may vary depending on country.

Charging the battery and general battery info
myPilot has an internal, rechargeable battery.
To charge it, connect the charging cable to myPilot
as shown in the picture below. Then plug the
other end of the charging cable into a power outlet.
Do not use myPilot while charging.
For safety reasons, recharge the battery only
with chargers supplied by Phonak.
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Getting started

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During the charging process, the battery symbol on
the Home screen is blinking. Once the battery is fully
charged, the battery symbol will stop flashing and
remain visible.
Charging an empty battery typically takes about
90 minutes. It is safe to leave the charger connected
overnight—the battery cannot be overcharged.
When charging myPilot for the first time, leave
it to charge for five hours, even if the battery
symbol stops flashing.
A new battery’s full performance is achieved only
after two or three complete charge and discharge
cycles.
The myPilot battery can be charged hundreds of
times. If the operating time of your myPilot reduces
substantially, please contact your hearing care
professional.
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Turning ON
To turn myPilot ON,
press and hold the
ON/OFF button for
about a second
until you see the
display turn ON.
Turning OFF
To turn myPilot OFF, press and hold the ON/OFF button
for about two seconds until you see the display turn
OFF.
For optimal convenience it is suggested to keep
myPilot turned on while wearing the hearing
instruments. To avoid unwanted changes of the
hearing instruments settings you can use the
keypad lock. When you turn your hearing
instruments off please also switch off myPilot.
Getting started /
Turning myPilot ON or OFF
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Auto keypad lock
myPilot is equipped with an automatic keypad lock
which locks the keys automatically, once the device is
not being used for more than 20 seconds. To enable
the feature, refer to section “Auto keypad lock”.
Manual keypad lock
You also have the possibility of manually activating the
keypad lock via the menu.
To lock
To lock the keypad, press to enter the menu and
select Lock keypad. The keypad will lock and the device
will enter the sleep mode.
To unlock
Press  followed by .
Getting started / Keypad lock

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Operating range
myPilot functions as a remote control (e.g. for setting
volume, selecting different hearing programs). Remote
control operating range is about 100 cm (40”).
Additionally, it is capable of reading status information
from the hearing instruments (e.g. battery status,
programs). Status readout operating range is about 40 cm
(16”).
Getting started / Operating range

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Home screen
햲Program icon
햳Program name
햴Volume setting of left hearing instrument
햵Volume setting of right hearing instrument
햶Clock
햷Battery status
The screens of your myPilot may look different,
depending on your preferences set by your hearing
care professional.
Automatic
햲
햳
햴햵
Using myPilot
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햶햷

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Volume control
Binaural volume control
To change the volume setting of your hearing
instruments, go to the Volume screen by pressing
either or  while in the Home screen. Once in
the Volume screen, you can change the volume
of both hearing instruments simultaneously by pressing
to increase the volume and to decrease the
volume.
The Volume screen shows the volume settings of both
hearing instruments, including the most comfortable
level (MCL) 햲which was defined by your hearing
care professional during the fitting process. It also
indicates the change compared to MCL in decibels
(dB) 햳.
햲Most comfortable
level (MCL)
햳Change compared
to MCL in dB
햲 햲
햳 햳
Using myPilot

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Monaural volume control
Direct access
To change the volume settings of your left (or right)
hearing instrument individually, go to the Volume
screen by pressing either or while in the Home
screen. Once in the Volume screen, press to choose
the left side (or to choose the right side) and use 
to increase, and to decrease volume.
Access via menu
To change the volume of the left or right hearing
instrument individually, press , select Volume
and Volume left or Volume right. Change the volume
using the  or  key and press to return to the
Home screen.

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Program selection
Selecting a hearing program
To select a hearing program use  and  while in the
Home screen. By pressing , the hearing instruments
change to the next hearing program and the respective
program icon appears for about 3 seconds.
By pressing , the hearing instruments return to the
previous hearing program in the program sequence.
All program changes made by myPilot are applied
to both hearing instruments simultaneously.
The order of the program sequence is set by your
hearing care professional during the fitting process.
For further information on hearing programs, please
ask your hearing care professional.
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i
Using myPilot

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Status information
햲Left hearing
instrument battery
햳Right hearing
instrument battery
햴myPilot battery
This function allows you to read the status of the
myPilot and hearing instrument batteries, volume and
program settings.
To initiate the readout process, briefly press the ON/OFF
button while in the Home screen. After the status
is read out successfully, the hearing instrument and
myPilot battery levels will be displayed. Subsequently,
the actual volume and program settings are shown.
In order to read out and display status information,
myPilot must be within about 40 cm (16") of the
hearing instruments. Hold the myPilot as shown in the
picture on the next page.
햲 햴 햳

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Using myPilot
40 cm (16")
In the event that the readout process fails, for example
because the hearing instruments are out of range,
myPilot will indicate this by showing question marks
instead of hearing instrument batteries in the
My instruments screen. Subsequently, the Home screen
will show the previous volume and program settings.
Restart readout process or refer to Troubleshooting
section.
Program ambiguity
There may be situations where myPilot cannot display
the hearing program consistently. If, for example,
you change the hearing program on one of your hearing
instruments manually, the next time you initiate the
readout process on your myPilot, the screen will
alternate between the left & right hearing programs
detected, together with the following symbol:

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By pressing either the left or right arrow button you
can choose which hearing program you wish to apply
to both hearing instruments.
myPilot battery status
The status of the myPilot battery is shown with a
battery symbol in the Home screen. Battery
consumption and the operating time greatly depend
on the usage of the device. With normal use, myPilot
will run for a few days before needing recharging.
Once the battery is close to being depleted, the low
battery symbol will appear in the top left corner
of the Home screen.
myPilot will still run
for about an hour
but you should recharge
the battery as soon as
possible.

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ZoomControl (optional)
If your hearing instruments are equipped with
ZoomControl, this special feature allows you to choose
four directions in which to focus your hearing system
(front, back, left or right).
Direct access
A special function of the menu key is to access
ZoomControl directly. If you press and hold for
about 2 seconds you will enter the Select direction
screen (bypassing other menu options described
later) and the default direction is shown. Use the
arrow keys to change the direction in which you
want to focus.
Using myPilot