Phonak CROS User manual

User Guide
Phonak CROS

www.phonak.com
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
EU Representative:
Phonak GmbH
D-70736 Fellbach-Oeffingen
Germany
0459
029-1016-02/V5.01/2013-05/misyst/FO Printed in Switzerland © Phonak AG All rights reserved

2
1. Welcome 5
2. Important safety information:
Please read before operating your Phonak CROS
system for the rst time 6
Hazard warnings 6
Information on product safety 8
3. Phonak CROS system description 11
4. Step-by-step instructions for using
the Phonak CROS system 17
Step 1. Getting to know your
Phonak CROS transmitter 17
Step 2. Battery preparation 20
Step 3. Inserting the battery 21
Step 4. Turning on the Phonak CROS
transmitter 22
Step 5. Placing the Phonak CROS transmitter 23
Step 6. Adjusting the volume 29
Step 7. Selecting the hearing program 31
Contents

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Step 8. Removing the Phonak CROS
transmitter 32
Step 9. Turning off the Phonak CROS
transmitter 35
Step 10. Changing the battery 36
5. Care and maintenance 37
6. Troubleshooting 40
7. Wireless Accessories and FM systems 42
Wireless Accessories 42
FM systems 43
8. Service and warranty 46
9. Compliance information 48
10. Information and description of symbols 51

This user guide is valid for:
Wireless models
Phonak CROS
Phonak CROS H2O
Phonak CROS 312
Phonak CROS 13

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Your new Phonak CROS system is a premium Swiss
quality product. It was developed by Phonak, one of
the world‘s leading companies in hearing technology.
Your Phonak CROS system offers the most modern digital
hearing technology currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new Phonak
CROS system has to offer. With proper use and care, you
will be able to enjoy your Phonak CROS system for many
years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
1. Welcome
0459

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Please read the information on the following pages
before using your Phonak CROS system.
A Phonak CROS system will not restore normal hearing
and will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use of a
Phonak CROS system does not permit a user to attain
full benet from it. The use of a Phonak CROS system is
only part of hearing habilitation and may need to be
supplemented by auditory training and instruction in
lipreading.
2.1Hazard warnings
!Use only Phonak CROS systems that have been
specially programmed for you by your hearing care
professional. Other systems may be ineffective and
may, in certain cases, damage your hearing.
!Changes or modifications to the Phonak CROS system
that were not explicitly approved by Phonak are
not permitted. Such changes may damage your ear
or the hearing system.
2. Important safety information

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!Do not use the hearing aids in explosive areas (mines
or industrial areas with danger of explosions).
!Phonak CROS system batteries are toxic if they are
swallowed! Keep out of reach of children and
mentally challenged people or pets. If batteries
are swallowed, consult your physician
immediately!
!If you feel pain in or behind your ear, if it is inflammed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
!In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
medical practitioner for safe removal.
!Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.

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!The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children and mentally challenged people or pets.
If swallowed, consult a physician or hospital
immediately.
!External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
2.2 Information on product safety
INever immerse your Phonak CROS system in water!
Protect it from excessive moisture. Always remove
your hearing system before showering, bathing,
or swimming, as the hearing aid contains sensitive
electronic parts.
IYour Phonak CROS H2O is resistant to water, sweat
and dust under the conditions listed in chapter 5.
After exposure to any of these elements the Phonak
CROS H2O must be cleaned and dried, as the hearing
aid contains sensitive electronic parts.
2. Important safety information

9
IProtect your Phonak CROS system from heat (never
leave near a window or in the car.) Never use a
microwave or other heating devices to dry your
hearing system. Ask your hearing care professional
about suitable drying methods.
IWhen you are not using your Phonak CROS system,
leave the battery compartment open so that any
moisture can evaporate. Make sure that you always
completely dry your Phonak CROS system after use.
Store the Phonak CROS system in a safe, dry and
clean place.
IDo not drop your Phonak CROS system! Dropping
onto a hard surface can damage your Phonak CROS
system.
IAlways use new batteries for your Phonak CROS
system. In case a battery is leaking, replace it
immediately with a new one to avoid any skin
irritation. You can return used batteries to your
hearing care professional.