Phonak Audio S YES User manual

CRT hearing systems
User Guide

2
1. Welcome 4
2. Important information:
Please read before operating your hearing
system for the first time 6
Hazard warnings 6
Information on product safety 8
3. Hearing system description 10
4. Step-by-step instructions for using
the hearing system 14
Step 1. Getting to know your hearing system 14
Step 2. Battery preparation 16
Step 3. Inserting the battery 17
Step 4. Turning on the hearing system 17
Step 5. Inserting the hearing system 19
Step 6. Adjusting the volume control
behind the ear 21
Step 7. Selecting the hearing program
behind the ear 23
Contents

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Step 8. Removing the hearing system 24
Step 9. Turning off the hearing system 25
Step 10. Changing the battery 25
5. Care and maintenance 26
6. Troubleshooting 28
7. Wireless Accessories and FM systems 29
Wireless Accessories 29
FM systems 30
8. Service and warranty 31
9. Compliance information 32
10. Information and explanation of symbols 35

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1. Welcome
Your new hearing system is a premium Swiss quality
product. It was developed by Phonak, one of the
world‘s leading companies in hearing technology. Your
hearing system offers the most modern digital hearing
technology currently available on the market.
Phonak has implemented this hearing technology into
hearing systems that are simple and easy to use. Many
automatic functions offer maximum sound quality,
the highest speech clarity, and optimal hearing comfort
in almost all hearing situations. We are convinced
that the outstanding performance of your hearing system
will provide valuable benefits to your daily life.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
system has to offer. With proper use and care, you will
be able enjoy your hearing system for many years to
come.

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If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
0459

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Please read the information on the following pages
before using your hearing system.
A hearing system will not restore normal hearing
and will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing system does not permit a user to attain
full benefit from it. The use of a hearing system is
only part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
Use only hearing systems that have been specially
programmed for you by your hearing care pro-
fessional. Other systems may be ineffective and
may, in certain cases, damage your hearing.
Changes or modifications to the hearing system that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing system.
2. Important information

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Hearing system batteries are toxic if they are
swallowed! Keep out of reach of children and pets.
If batteries are swallowed, consult your physician
immediately!
If you feel pain in or behind your ear, if it is inflamed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the
ear. In the unlikely case that the dome does get stuck
in your ear canal, it is strongly recommended to
see a physician for safe removal.
Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e.g.
cars, are partially or entirely suppressed.
The hearing system contains small parts which can
be swallowed by children.

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External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.
2.2 Information on product safety
Never immerse your hearing system in water!
Protect it from excessive moisture. Always remove
your hearing system before showering, bathing,
or swimming.
Protect your hearing system from heat (never leave
near a window or in the car.) Never use a micro-
wave or other heating devices to dry your hearing
system. Ask your hearing care professional about
suitable drying methods.
When you are not using your hearing system,
leave the battery compartment open so that any
moisture can evaporate. Make sure that you
always completely dry your hearing system after
use. Store the hearing system in a safe, dry and
clean place.
2. Important information

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Do not drop your hearing system! Dropping onto a
hard surface can damage your hearing system.
Always use new batteries for your hearing system.
You can return used batteries to your hearing care
professional.
Remove the battery if you are not using your
hearing system for a long period of time.
X-ray radiation (e. g. CT scans, MRI scans) may
adversely affect the correct functioning of your
hearing systems. We recommend that you remove
them before undergoing X-ray procedures and
keep them outside the room.
Do not use your hearing system in areas where
electronic equipment is prohibited.

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The following user instructions describe Canal Receiver
Technology (CRT) hearing system models.
CRT hearing systems can be adapted with a variety of
earpieces.
On the following pages use the labeled drawings to
identify the earpiece that you use.
Your hearing care professional will tell you what size
of battery you need for your hearing system.
3. Hearing system description

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Option A: with Dome
aEarpiece: Dome
bRetention
cxReceiver unit
dMicrophone input with microphone protector
eSwitch*
fBattery compartment with ON/OFF switch
*Option/Function not available for Audéo S YES
and Audéo S MINI
c
bf
a
Audéo S YES Audéo S SMART
Audéo S MINI
e
c
ba
d
f
d

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Option B: with Shell
aEarpiece: shell (cShell/xShell)
bxReceiver unit
cMicrophone input with microphone protector
dSwitch*
eBattery compartment with ON/OFF switch
*Option/Function not available for Audéo S YES
and Audéo S MINI
3. Hearing system description
c
b
ae
d
b
a
c
e
Audéo S YES Audéo S SMART
Audéo S MINI

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Option C: with SlimTip
aRemoval handle
bEarpiece: SlimTip
cxReceiver unit
dMicrophone input with microphone protector
eSwitch*
fBattery compartment with ON/OFF switch
*Option/Function not available for Audéo S YES
and Audéo S MINI
d
c
baf
e
c
b
d
f
Audéo S YESAudéo S SMART
Audéo S MINI
Audéo S SMART
Audéo S MINI
a

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The following chapter provides step-by-step instructions
on how to use your hearing system. Please follow
these steps carefully. In the drawings, the parts that
are particularly important for each step are shown
in green.
Step 1. Getting to know your hearing system
Take the hearing instrument in your hand and try out
the hearing system controls. This will make it easier for
you to feel for and operate the controls later on when
wearing the hearing system.
4. Step-by-step instructions
for using the hearing system

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Your hearing care professional can configure your hearing
system (push) switch as either a volume control or a
program selector. Consult your hearing care professional
to determine which option is active in your hearing
system.
Volume control option
To increase the volume, press the switch on your right
hearing system. To decrease the volume, press the switch
on your left hearing system (Fig. 1a).*
Left hearing system Right hearing system
*Option/Function not available for Audéo S YES
and Audéo S MINI
Fig. 1a
Decrease
volume
Increase
volume

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Hearing program option
In order to change a hearing program, press the
switch displayed (Fig. 1b).*
Step 2. Battery preparation
Remove the protective foil from the new battery (Fig. 2).
Wait for two minutes before inserting to activate the
battery.
*Option/Function not available for Audéo S YES and
Audéo S MINI
4. Using your hearing system
Fig. 1b
Fig. 2

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Step 3. Inserting the battery
Take the hearing system in your hand and open the
battery door. Insert the battery so that you see the
+ symbol on the battery (Fig. 3a/3b).
Step 4. Turning on the hearing system
The hearing system is switched on by closing the battery
compartment (Fig. 4a/4b).
Fig. 3b: Audéo S SMART
Audéo S MINI
Fig. 4a: Audéo S YES Fig. 4b: Audéo S SMART
Audéo S MINI
Fig. 3a: Audéo S YES

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Open and close the battery compartment gently
and carefully.
Check if you feel resistance when closing the
battery compartment. Check to make sure
the battery is correctly inserted and in the correct
direction. If the battery is inserted the wrong
way, the hearing system will not work and the
battery compartment can be damaged.
The hearing system is now switched on. It can take up
to 15 seconds before it starts.
(When you wear the hearing system, you will hear an
acoustic signal).
4. Using your hearing system

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Step 5. Inserting the hearing system
This step shows you how to correctly insert the hearing
system. The type of earpiece determines how the
hearing system is inserted.
Each hearing system is individually programmed
for your right or left ear. For the first step identify
right and left so you will be able to insert your
hearing system in the correct ear.
Step 5.1 Identifying the hearing systems for the right
and left ear
Color indicator:
right = red
left = blue
Fig. 5a: Audéo S YES Fig. 5b: Audéo S SMART
Audéo S MINI

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Step 5.2 Inserting a hearing system with a dome
With your right hand, place the right hearing system
(red mark on the hearing system, see step 5.1) behind
your right ear (Fig. 5c). Place the hearing tube between
your thumb and forefinger. Insert the dome deep enough
into the ear canal so that the hearing tube lies flat on
your ear (Fig. 5d). If your hearing system has a retention
cord, then press it into the bowl of the ear in order to
retain the dome in the ear canal (Fig. 5e).
Fig. 5c Fig. 5d Fig. 5e
4. Using your hearing system