Phonak CROS B-R User manual

User Guide
Phonak CROS B-R

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Wireless CROS device
Phonak CROS B-R
Non wireless charging accessories
Phonak Charger Case RIC
Phonak Power Pack
Phonak Mini Charger RIC
2018
2016
2016
2016
This user guide is valid for:
This user guide only applies to the CROS device.
Please see the hearing aid user guide for instructions
related to the hearing aid.

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Your CROS device & charger details
Earpieces
cDome
cCROSTip
Charging accessories
cCharger Case RIC incl. power supply
cPower Pack
cMini Charger RIC incl. power supply
CROS B-R contains a built-in and non-removable
rechargeable lithium-ion battery.
Please also read safety information regarding
handling rechargeable devices (chapter 16).
Please ensure to charge and use the device within
operating temperature range: +5° to +40° Celsius
(41° to 104° Fahrenheit)

Your CROS device and chargers have been developed by
Phonak – the world leader in hearing solutions based in
Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your CROS device. For
more information about features and benefits, simply
contact your hearing care professional.
Phonak - life is on
www.phonak.com
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Contents
Your CROS device and charger
1. Quick guide
2. Parts of the CROS device & charger
Using the charger
3. Preparing the charger
4. Charging the CROS device
Using the CROS device
5. Left & right markings
6. Push button
7. On/O
8. Putting on the CROS device
9. Removing the CROS device
Further information
10. Operating conditions
11. Care and maintenance
12. Service and warranty
13. Compliance information
14. Information and description of symbols
15. Troubleshooting
16. Important safety information
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1. Quick guide
Left & right CROS device markings
Charging your devices
Blue marking for
left CROS device.
Red marking for
right CROS device.
After placing your
devices in the
charger, the
indicator light will
slowly blink until
the device is fully
charged. When fully
charged the
indicator light will
be constantly on,
i.e. solid green light.

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On/O
Push button with indicator light
The push button has two functions:
A short push can have various
functions. The function for your CROS
device is indicated in your individual
instructions.
A long push (3 seconds) is used to
switch the CROS device on/o.
Firmly press the button using the tip
of your finger for 3 seconds until the
indicator light blinks.
On: One short blink
O: Two short blinks
Before using CROS B-R for the first time, it is
recommended to charge it for 3 hours.

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2. Parts of the CROS device & charger
The Phonak CROS device is an application for single-
sided deafness, one-sided hearing loss or asymmetrical
hearing loss. It is placed on the impaired ear and
wirelessly transmits sound to the Phonak hearing aid
on the other ear.
Phonak CROS B-R + Phonak Audéo B-R hearing aid =
Phonak CROS system
Possible earpieces
CROSTipDome
Phonak CROS B-R only works in connection
with a Phonak Audéo B-R hearing aid as the
receiver.
Phonak CROS B-R uses the same charging options
as Phonak Audéo B-R: The Charger Case RIC and
the Mini Charger RIC.

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CROS B-R
Charging contacts
Anchor (optional)
Speaker dummy
(without earpiece attached)
Push button with built-in green indicator light
Tube

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Space for earpieces
Cleaning tool
Space for drying
capsule (cover open)
Drying capsule
(optional)
Charging inserts with left/right indicators
Space for drying capsule
(cover closed)
Charger Case RIC

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Charger Case RIC with optional Power Pack
Charger Case RIC
Indicator light for power
micro-USB connection
to external power supply
micro-USB connection to external power supply
Power Pack
Indicator light for battery status
and external power
Battery check button
Power Pack lock and release

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Mini Charger RIC
Charging inserts with
left/right indicators
micro-USB connection
to external power supply
Indicator light for power

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Charging inserts with
left/right indicators

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3. Preparing the charger
a)Plug the larger end of the charging cable into the power
supply.
b)Plug the smaller end into the micro-USB port on the
charger.
c) Plug the power supply into a power outlet.
d)The indicator light is green when the charger
is connected to the power supply.
Connecting the power supply
ab
d
c

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4. Charging the CROS device
Low power: You will hear two beeps followed by a
melody when the battery is low. You will have
approximately 60 minutes before you have to
charge the CROS device (this can vary, depending
on the settings, surroundings, etc.).
CROS B-R contains a built-in and non-removable
rechargeable lithium-ion battery.
Before using CROS B-R for the first time, it is
recommended to charge it for 3 hours.
The CROS device must be dry before charging,
see chapter 11.
Please ensure to charge and use the CROS device
within operating temperature range: +5° to +40°
Celsius (41° to 104° Fahrenheit).

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4.1 Using the Charger Case RIC or Mini Charger RIC
1
Please refer to chapter 3 for how to set up the charger.
Insert the devices into the charging inserts.
Make sure the left and right markings match the left
(blue)/right (red) indicators next to the charging inserts.
The devices will automatically switch o when inserted
into the charger.

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2
The indicator light will slowly blink until the devices are
fully charged. When fully charged the indicator light will
remain on, i.e. solid green light.
The charging process will automatically stop when the
batteries are fully charged, so the devices can be safely
left in the charger. It can take up to 3 hours to charge
the devices. The Charger Case RIC cover can be closed
while charging.
Charging times
100% charge: 3 h
80% charge: 90 min
50% charge: 60 min
30% charge: 30 min

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50% charge: 60 min
30% charge: 30 min
3
Do not hold the tubes for removing the devices
from the charger as this can damage the tube.
Remove the devices from the charging inserts and switch
them on, refer to chapter 7.

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4.2 Using the optional Power Pack
Note: The Power Pack is only compatible with the Charger Case RIC.
1
Attach the Power Pack to the
Charger Case RIC and lock it.
2
Plug in the micro-USB and connect to an external power
supply. The Power Pack and devices will be charged at the
same time. While connected to an external power supply,
the Power Pack indicator light will show the current
battery charge status.
Before using Power Pack for the first time, it is
recommended to charge it for 3 hours.
The Power Pack contains a built-in and non-
removable rechargeable lithium-polymer battery.