Phonak audeo B90-direct User manual

User Guide
Phonak AudéoTM B-Direct
(B90/B70/B50)

Wireless models
Phonak Audéo B90-Direct
Phonak Audéo B70-Direct
Phonak Audéo B50-Direct
CE mark applied
2017
2017
2017
This user guide is valid for:

3
Your hearing aid details
Model
Audéo B-Direct (B90, B70, B50)
Earpiece
cDome
cSlimTip
ccShell
Battery size
13
Your hearing care professional:
Your hearing aids operate in the frequency range of
2.4 GHz–2.48 GHz. When ying please check if ight
operator requires devices to be switched into ight
mode, see chapter 10.

4
Your hearing aids have been developed by Phonak – the
world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
Phonak – life is on
www.phonak.com

Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button
9. Phone calls
10. Flight mode
Further Information
11. Care and maintenance
12. Exchanging the earwax protection
13. Connectivity overview
14. Service and warranty
15. Compliance information
16. Information and description of symbols
17. Troubleshooting
18. Important safety information
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9
10
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13
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16
23
25
28
33
34
36
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46
48

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1. Quick guide
Left & right hearing aid markings
Changing batteries
12 3
Blue marking for left
hearing aid.
Red marking for right
hearing aid.
Remove the
sticker from the new
battery and wait two
minutes.
Open the
battery door.
Place battery in
the battery door with
the “+” symbol facing
upwards.

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On/O
Push button
Flight mode
The push button has two main functions:
1. The push button on your hearing aid
can either be volume or program change
depending on the hearing aid
programming. This is indicated in your
individual instructions.
2. If the hearing aid is paired with a
phone a short push (less then 2 seconds)
will accept an incoming call and a long
push (more than 2 seconds) will reject an
incoming call.
To enter ight mode hold down the push
button for 10 seconds whilst closing the
battery door.
To exit ight mode simply open and close
battery door again.
OOn

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Battery door
Anchor (optional)
Speaker (without earpiece attached)
Push button
Audéo B-Direct
Tube
2. Parts of the hearing aid
The pictures below show the model described in this user
guide.
Possible earpieces
cShell
SlimTipDome

9
3. Left & right hearing aid markings
There is a red or blue marking inside the battery door and
on the speaker. This will tell you if it is a left or a right
hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.

10
4. On/O
The battery door is also the on/o switch.
1
2
Closed battery door =
hearing aid is on
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.

11
5. Batteries
1 2 3
Remove the
sticker from the
new battery and
wait two minutes.
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
If it is dicult to close the battery door:
Check that the battery is inserted correctly and the
“+” symbol is facing the “+” label inside the battery
compartment. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.

12
Replacement battery
This hearing aid requires a size 13 zinc-air battery.
Model
Phonak Audéo
B-Direct
Zinc-air
battery
size
13
Color
marking on
package
orange
IEC
code
PR48
ANSI
code
7000ZD
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
18.2 for further information on product safety.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.

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6. Putting on the hearing aid
1
2
3
Place the hearing aid behind
your ear.
Insert the earpiece into your
ear canal.
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.

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7. Removing the hearing aid
1
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
In very rare cases, the dome can remain in your ear
canal when removing the tube from the ear. In the
unlikely case that the dome does get stuck in your
ear canal, it is strongly recommended to see a
physician for safe removal.

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8. Push button
The push button has two
main functions:
1. The push button on your
hearing aid can either be
volume or program change
depending on the hearing
aid programming. This is
indicated in your individual
instructions.
2. If the hearing aid is
paired with a phone a short
push (less then 2 seconds)
will accept an incoming call
and a long push (more than
2 seconds) will reject an
incoming call. Please see
chapter 9 for further
information regarding use
of phone.

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9. Phone calls
Your hearing aid allows direct communication with
Bluetooth® enabled phones. When paired and connected
to a phone, you will hear the caller’s voice directly in your
hearing aid. Your hearing aid picks up your voice through
its own microphones.
Caller’s voice
Your voice
Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.

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9.1 Initial pairing to a phone
It is only necessary to perform the pairing
procedure once with each phone featuring
Bluetooth wireless technology. After the initial
pairing, your hearing aid will connect automatically
to the phone. This can take up to 2 minutes.
On your phone, ensure that Bluetooth wireless technology
is enabled and search for Bluetooth enabled devices in the
connectivity setting menu.
Switch on your hearing aid(s).
You now have 3 minutes
to pair your hearing aids
with your phone.
1
2

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For more information about pairing instructions for
Bluetooth wireless technology specic to some of
the most popular phone manufacturers, go to:
www.phonak.com/audeob-direct
Your phone shows a list of found Bluetooth enabled
devices. Select the hearing aid from the list to
simultaneously pair both hearing aids.
3

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9.2 Connecting to the phone
The connection will be maintained as long as the
phone remains ON and within range.
Your hearing aid can connect to two phones at the
same time but only one call at a time is possible.
After your hearing aids have been paired to your phone,
they will automatically connect again when switched on.

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When receiving a call, a calling notication will be heard
in the hearing aids.
The call can be accepted by a short push on the hearing
aid push button (less than 2 seconds) or on your phone as
you normally do.
9.3 Making a call
Enter the phone number using the phone keypad and
press the dialing button. You will hear the dialing tone
through your hearing aid. If your phone supports
hands-free calling (Bluetooth HFP) then your hearing aid
picks up your voice through its own microphones.
9.4 Accepting a call
short push
< 2 sec