Phonak Behind-the-Ear hearing aids User manual

User Guide
Phonak Dalia
Behind-the-Ear hearing aids

2
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the rst time 6
Hazard warnings 6
Information on product safety 9
3. Hearing aid description 12
4. Step-by-step instructions for using
the hearing aid 19
Step 1. Getting to know your hearing aid 19
Step 2. Battery preparation 22
Step 3. Inserting the battery 22
Step 4. Turning on the hearing aid 23
Step 5. Inserting the hearing aid 24
Step 6. Adjusting the volume control
behind the ear 30
Step 7. Selecting the hearing program
behind the ear 31
Contents

3
Step 8. Removing the hearing aid 32
Step 9. Turning off the hearing aid 34
Step 10. Changing the battery 35
Step 11. Changing the battery in hearing aids
with a secured battery compartment 35
5. Care and maintenance 38
6. Troubleshooting 41
7. FM systems 43
8. Service and warranty 44
9. Compliance information 45
10. Information and explanation of symbols 46

5
Your new hearing aid is a premium Swiss quality product.
It was developed by Phonak, one of the world‘s leading
companies in hearing technology. Your hearing aid
offers the most modern digital hearing technology
currently available on the market.
Please read these user instructions thoroughly in order
to benet from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able to enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
1. Welcome
0459

6
Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
!The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be used
by the intended person. They should not be used by
any other person as they could damage hearing.
2. Important safety information

7
!Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or the
hearing aid.
!Do not use the hearing aids in explosive areas (mines
or industrial areas with danger of explosions).
!Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and pets. If batteries are
swallowed, consult your physician immediately!
!If you feel pain in or behind your ear, if it is inflamed,
if skin irritation or accelerated accumulations of ear
wax occur, please check with your hearing care
professional or physician.
!In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
physician for safe removal.

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!Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.
!The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children. If swallowed, consult a physician or
hospital immediately.
!External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.
2. Important safety information

9
2.2 Information on product safety
IWhen you are not using your hearing aid, leave the
battery compartment open so that any moisture can
evaporate. Make sure that you always completely dry
your hearing aid after use. Store the hearing aid in a
safe, dry and clean place.
IDo not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
IAlways use new batteries for your hearing aid.
You can return used batteries to your hearing care
professional.
IRemove the battery if you are not using your hearing
aid for a long period of time.
IX-ray radiation (e. g. CT scans, MRI scans) may
adversely affect the correct functioning of your
hearing aids. We recommend that you remove
them before undergoing X-ray procedures and keep
them outside the room.

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2. Important safety information
IDo not use your hearing aid in areas where electronic
equipment is prohibited.
IFor your microM, microP and SP hearing aid only:
Never immerse your hearing aid in water! Protect it
from excessive moisture. Always remove your hearing
aid before showering, bathing, or swimming, as the
hearing aid contains sensitive electronic parts.

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IFor your M H2O hearing aid only:
Your hearing aid is resistant to water, sweat and dust
under the conditions listed in chapter 5. After
exposure to any of these elements the hearing aid
must be rinsed in fresh water and dried, as the
hearing aid contains sensitive electronic parts.
If the hearing aid stops after contact with water,
rinse the hearing aid with fresh water and dry it with
a soft cloth or tissue. Open the battery compartment,
allow the hearing aid to dry and replace the battery.
Should any water be present in the hearing tube,
remove it from the hearing aid, tap it gently to
disperse the water and re-attach it to the hearing aid.
If the problem persists, contact your hearing care
professional.

12
The following user instructions describe dierent
hearing aid models: microM, M H2O, microP and SP
hearing aids.
The dierent hearing aids can be adapted with a variety
of earmolds.
On the following pages use the labeled drawings to
identify the hearing aid and the earmold that you
use.
Your hearing aids require the following battery sizes:
microM - Size 312
M H2O - Size 13
microP - Size 13
SP - Size 13
3. Hearing aid description

13
microP and SP models
Option A: with classic earmold
a Right or left indicator (right=red, left=blue),
placed in the battery compartment
b Battery compartment with ON/OFF switch
c Volume control
d Program button
e Microphone input with Wind and Weather Protector
f Hook / sound output
g Hearing tube
h Classic earmold
c
d
e f
g
h
b
a

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microP and SP models
Option B: with dome Option C: with SlimTip
a Hearing tube
b Earmold: Dome
c Retention
d Earmold: SlimTip
e Removal handle
a
b
c
a
d
e
3. Hearing aid description

15
microM model
Option A: with classic earmold
a Right or left indicator (right=red, left=blue),
placed in the battery compartment
b Battery compartment with ON/OFF switch
c Program button or volume control
d Microphone input with Wind and Weather Protector
e Hook / sound output
f Hearing tube
g Classic earmold
d
b
c
f
g
e
a

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microM model
Option B: with dome Option C: with SlimTip
a Hearing tube
b Earmold: Dome
c Retention
d Earmold: SlimTip
e Removal handle
a
b
c
a
d
e
3. Hearing aid description

17
M H2O model
Option A: with classic earmold
a Right or left indicator (right=red, left=blue)
b Battery compartment with ON/OFF switch
c Push button
d Microphone input
e Hook/sound output
f Hearing tube
g Classic earmold
c
de
f
g
ba

18
3. Hearing aid description
M H2O model
Option B: with dome Option C: with SlimTip
a Hearing tube
b Earmold: Dome
c Retention
d Earmold: SlimTip
e Removal handle
a
b
c
a
d
e

19
The following chapter provides step-by-step instructions
on how to use your hearing aid. Please follow
these steps carefully. In the drawings, the parts that
are particularly important for each step are shown
in green.
Step 1. Getting to know your hearing aid
Take the hearing aid in your hand and try out the
hearing aid controls. This will make it easier for you to
feel and operate the controls later on when wearing
the hearing aid.
4. Step-by-step instructions for using
the hearing aid

20
microP and SP models
To increase the volume, press the volume control
upwards. To decrease the volume, press the volume
control downwards (Fig. 1a).
In order to change a hearing program, press the program
button displayed (Fig. 1b).
4. Using the hearing aid
Fig. 1a
Decrease volume
Increase volume
Fig. 1b