PictureTel LIVE50 User manual

PICTURETEL
LIVE50
LIVE100
Installation Guide

The information contained in this document is subject to change without notice. PictureTel assumes no
responsibility for technical or editorial errors or omissions that may appear in this document or for the use of
this material. Nor does PictureTel make any commitment to update the information contained in this
document. This document contains proprietary information which is protected by copyright. All rights
reserved. No part of this document may be photocopied or reproduced in any form without the prior written
consent of PictureTel Corporation.
Live50 and Live100, Release 1.6
Copyright © 1996: PictureTel Corporation—Printed in U.S.A.
PictureTel Corporation,100 Minuteman Road, Andover, MA 01810
Telephone number: 508-292-5000
Edition: 800-0599-01 Rev. B
The PictureTel logo and PictureTel are registered trademarks and LiveTalk and LiveShare Plus are trademarks of PictureTel Corporation. All other product names are the
trademarks of their respective owners.

FCC Notices
Class B Part 15 Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
!Reorient or relocate the receiving antenna.
!Increase the separation between the equipment and the receiver.
!Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
!Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Switched-56 Connection Information
This equipment complies with Part 68 of the FCC Rules. An internal cover on the Switched-56-1 network
interface board has a label that contains, among other information, the FCC Registration Number and Ringer
Equivalence Number (REN) for this equipment. Upon request you must provide this information to your
telephone company.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have
all of those devices ring when your telephone number is called. In most but not all areas, the sum of the RENs
of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should contact your local telephone company to
determine the maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, the telephone company may discontinue
your service temporarily. If possible, they will notify you in advance. But if advance notice isn’t practical, you
will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an
opportunity to maintain uninterrupted telephone service.
If you need more information on this subject please call 1-800-874-2835. The telephone company may ask
that you disconnect this equipment from the network until the problem has been corrected or until you are
sure that the equipment is not malfunctioning.
Installation
This device is equipped with a USOC RJ11C connector.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Notice to Canadian Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set
out in the Radio Interference Regulations of the Canadian Department of Communications.
Le present appareil numberique n’emet pas de bruits radioelectriques depassant les limites applicables aux
appareils numberiques de la classe B prescrites dens le Reglement sur le brouillage radioelectrique edicte
par le ministere des Communications du Canada.
Notice: The Canadian Department of Communcations label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational, and safety
requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method
of connection. In some cases, the company’s inside wiring associated with a single line individual service
may be extended by means of a certified connector assembly (telephone extension cord). The customer
should be aware that compliances with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electirician, as appropriate.
Bescheinigung des Herstellers/Importeurs
Hiermit wird bescheinigt, dass PictureTel LIVE PCS 50 in Übereinstimmung mit den Bestimmungen der
BMPT-AmtsblVfg 243/1991 funkentstört ist. Der vorschriftsmässige Betrieb mancher Geräte (z.B.
Messsender) kann allerdings gewissen Einschränkungen unterliegen. Beachten Sie deshalb die HinWeise
in der Bedienungsanleitung.
Dem Zentralamt fuer Zulassungen im Femmeldewesen wurde das Inverkehrbringen dieses Gerätes
angezeigt und die Berechtigung zur Überprüfung der Serie auf die Einhaltung der Bestimmungen
eingeräumt.
PictureTel GmbH, Büropark Oktavian, Münchner Strasse 14, D-8043 München-Unterföhring, Germany

International Approvals
Live50
The PictureTel Live50 complies with EEC Directives 89/336EEC, 91/263/EEC, 93/68/EEC and European
Standards EN 55022B, EN50082-1, I-CTR3 and EN60950. The PictureTel Live50 includes a Euro-ISDN
Basic Access Port. The Euro-ISDN Basic Access Port has been approved for connection to the Public
Telecommunications Network by the British Approvals Board for Telecommunications (BABT).
Consequently, BABT has granted PictureTel the following Approval Marking:
The PictureTel Live50 ISDN Basic Access Port has been approved in France by DGPT. The following
Approval number has been assigned to the Chipshot ISDN port:
95050B.
The PictureTel Live50 ISDN Basic Access Port has been approved in Germany by BZT. The following
Approval number (Zulassungsnummer) has been assigned to the Chipshot ISDN Port:
BZ T A116384E
The PictureTel Live50 (PCS50 Chipshot) has been approved in Hong Kong by Hong Kong Telecom and has
been granted Permission to Connect (PTC) to Dataline BRI service. The following PTC Approval number has
been assigned:
PTC 205/94/SDWL
The PictureTel Live50 (PCS50 Chipshot) ISDN Port has been approved in Japan by JATE. The following
Approval number has been assigned to the CHIPSHOT ISDN Port:
T95-5037-2
The PictureTel Live50 (PCS50 Chipshot ) has been approved in Singapore by TAS and has been assigned
the following Approval number:
TAC No : ISDN1-ISTE-AC-0150-95
The PictureTel Live50 ISDN Basic Access Port has been approved in Switzerland by BAKOM. The following
Approval number has been assigned to the CHIPSHOT ISDN Port:
95.00.96.I.N
CC168 X

Live100
The PictureTel Live100 complies with EEC Directives 89/336EEC, 91/263/EEC, 93/68/EEC and European
Standards EN 55022B, EN50082-1, I-CTR3 and EN60950. The PictureTel Live100 includes a Euro-ISDN
Basic Access Port. The Euro-ISDN Basic Access Port has been approved for connection to the Public
Telecommunications Network by the British Approvals Board for Telecommunications (BABT).
Consequently, BABT has granted PictureTel the following Approval Marking:
The PictureTel Live100 (ESCAB) ISDN Basic Access Port has been approved in Australia by AUSTEL. The
following Approval number has been assigned to the ESCAB ISDN:
A94/38B/0389.
The PictureTel Live100 (ESCAB) ISDN Basic Access Port has been approved in France by DGPT. The
following Approval number has been assigned to the ESCAB ISDN:
94149B.
The PictureTel Live100 (ESCAB) ISDN Basic Access Port has been approved in Germany by BZT. The
following Approval number (Zulassungsnummer) has been assigned to the ESCAB ISDN:
A108535E
The PictureTel Live100 (ESCAB) ISDN Basic Access Port has been approved in New Zealand by Telecom
New Zealand. The following Telepermit number has been assigned to the ESCAB ISDN:
PTC 23/94/021
The PictureTel Live100 (ESCAB) ISDN Basic Access Module has been approved in Switzerland by BAKOM.
The following Approval number has been assigned to the ESCAB ISDN:
94.06.11.I.N
CC168 X

Notice to Users of Public DATAPHONE!Digital Service
The following instructions are provided to ensure that you comply with FCC Rules, Part 68.
1. All direct connections to DDS lines must be made through standard plugs and jacks furnished by the
telephone company. No connections can be made to party lines or coin lines. Before connecting your
unit, you must do the following:
a. Tell your local telephone company that you have an FCC registered device and that you wish to
connect to the company’s line. Provide them with the 14-digit FCC registration number listed on the
device’s label. They will also need to know the facility interface code and service code to connect
the necessary service. For your unit, the facility interface code is 04DU5-56 for 56 kbps service.
The service code is 6.0Y.
b. Inform the local telephone company of the jack arrangement you want to use, which is RJ-48S.
c. Connect the channel service unit (CSU) with the appropriate cable after the telephone company
has installed the requested jack.
2. If the unit appears to be malfunctioning, it should be disconnected from the telephone line until you learn
if your equipment or the telephone line is the source of the trouble. If your equipment needs repair, it
should not be reconnected until it is repaired.
3. The CSU is designed to prevent harm to the DDS network. If the telephone company finds that the
equipment exceeds tolerance parameters, the telephone company can temporarily disconnect service,
although they will attempt to give you advance notice if possible.
4. Under FCC Rules, no customer is authorized to repair this equipment. This restriction applies
regardless of whether the equipment is in or out of warranty.
5. If the telephone company alters their equipment or operations in a manner that will affect use of this
device, they must give you advance warning so as to give you the opportunity for uninterrupted service.
You will be advised of your right to file a complaint with the FCC.
6. In the event of equipment malfunction, all repairs should be performed by PictureTel Corporation or an
authorized agent. It is the responsibility of the users requiring service to report the need for service to
our company or to one of our authorized agents.

ix
Contents
About This Guide
Upgrading..........................................................................................................................................xv
Windows 3.1 vs Windows 95..........................................................................................................xv
Chapter 1
Getting Started
Overview ..........................................................................................................................................1-1
In this Chapter........................................................................................................................1-1
System Requirements......................................................................................................................1-2
Live50 Package Contents................................................................................................................1-2
The Live50 Video Cameras...................................................................................................1-3
Live100 Package Contents.............................................................................................................. 1-4
The Live100 FlipCam Camera..............................................................................................1-4
Speakerphone Unit ................................................................................................................1-5
PictureTel Live Software ................................................................................................................1-6
Before Installing PictureTel Live ...................................................................................................1-7
Consider Your Networking Environment..........................................................................1-7
Installing PictureTel Live for the First Time ......................................................................1-7
Installing Over a Previous Version .....................................................................................1-8
About the 384 Kbps Option.................................................................................................. 1-8
Your Installation ..............................................................................................................................1-9
For Specific Information ...............................................................................................................1-10

x
Chapter 2
Installing PictureTel Live50 Hardware
Overview...........................................................................................................................................2-1
In this Chapter ........................................................................................................................2-1
Checking Your PC Settings ............................................................................................................2-3
Opening Your PC.............................................................................................................................2-4
Replacing Your VGA Board ...........................................................................................................2-4
Installing the Live50 Board ............................................................................................................2-5
Inserting the Live50 Board....................................................................................................2-5
Connecting the Live50 Board to the VGA Board...............................................................2-7
Installing Optional Network Interface Boards ............................................................................2-8
Labeling the Live50 Board..............................................................................................................2-9
Closing Your PC...............................................................................................................................2-9
Connecting the Cameras...............................................................................................................2-10
Connecting the Live50 Desktop Camera ..........................................................................2-10
Mounting the Live50 Desktop Camera........................................................................2-12
Connecting the Live50 FlipCam Camera..........................................................................2-13
Mounting and Positioning the FlipCam ......................................................................2-15
Connecting the Earpiece ...............................................................................................................2-16
Connecting the Speakerphone Unit ............................................................................................2-17
Connecting Optional Equipment to the Speakerphone ...........................................................2-19
Connecting Other Audio Devices ...............................................................................................2-20
Connecting to the Network..........................................................................................................2-21
From the Live50 Board ........................................................................................................2-21
From a Network Interface board .......................................................................................2-21
Restarting Your PC........................................................................................................................2-21

xi
Chapter 3
Installing PictureTel Live100 Hardware
Overview ..........................................................................................................................................3-1
In this Chapter........................................................................................................................3-1
Checking Your PC Settings ............................................................................................................3-3
Opening Your PC ............................................................................................................................3-4
Installing the VGA Video Board ...................................................................................................3-5
Installing the Audio Communications Board .............................................................................3-6
Connecting the Live100 Boards Together....................................................................................3-7
Installing Optional Network Interface Boards............................................................................ 3-8
Attaching Labels ..............................................................................................................................3-8
Closing Your PC ..............................................................................................................................3-9
Reconnecting Cables .......................................................................................................................3-9
Connecting the FlipCam Camera................................................................................................3-10
Connecting the FlipCam to the PC....................................................................................3-10
Mounting and Positioning the FlipCam ...........................................................................3-11
Connecting the Speakerphone Unit............................................................................................3-12
Connecting Optional Equipment to the Speakerphone...........................................................3-14
Connecting the Headset......................................................................................................3-14
Connecting the Power Supply ...........................................................................................3-15
Connecting to the Network..........................................................................................................3-15
From the Live100 Audio Communcations Board ...........................................................3-15
From a Network Interface board .......................................................................................3-15
Optional Devices ...........................................................................................................................3-16
Connecting a Second FlipCam Camera ............................................................................3-17
Connecting a VCR or Other Video Source .......................................................................3-17
Restarting Your PC........................................................................................................................3-18

xii
Chapter 4
Installing PictureTel Live Software
Overview...........................................................................................................................................4-1
In this Chapter ........................................................................................................................4-1
General Considerations ..................................................................................................................4-2
Installing from a LAN .....................................................................................................................4-3
Installation Steps..............................................................................................................................4-4
Installing the VGA Driver ..............................................................................................................4-5
Windows 3.1x PictureTel VGA Driver Installation...........................................................4-5
Windows 95 Driver Selection ...............................................................................................4-7
Windows 3.1x Non-PictureTel VGA Driver Installation..................................................4-8
Windows 95 Matrox Driver Installation .............................................................................4-8
Step 1: Installing the Microsoft MGA Driver................................................................4-8
Step2: Upgrading to the PowerDesk Driver .................................................................4-9
Step 3: Adjusting Desktop Area and Display Area......................................................4-9
Starting the Setup Wizard ............................................................................................................4-10
Installing LiveShare Plus ..............................................................................................................4-11
Installing LiveShare Plus On Windows 3.1x and Windows 95.....................................4-12
Installing the PictureTel Live Application .................................................................................4-13
ISDN Protocol..................................................................................................................4-15
Reconfiguring Memory (optional step) ............................................................................4-18
Verifying Your Installation .................................................................................................4-19
Locating PictureTel Live Files......................................................................................................4-20
What To Do Next ...........................................................................................................................4-21
Chapter 5
Troubleshooting
Overview...........................................................................................................................................5-1
In this Chapter ........................................................................................................................5-1
Problems Bringing Up DOS and Windows .................................................................................5-2
Problems Starting Up PictureTel Live ..........................................................................................5-4

xiii
Appendix A
Checking Your
PC Settings....................................................................................................................................A-1
Appendix B
Changing Settings on the Live100 Boards ............................................................................. B-1
Appendix C
Installing Network Interface Boards ....................................................................................... C-1
Appendix D
Installing the 384 Kbps Option..................................................................................................D-1
Appendix E
How to Order ISDN in the United States .............................................................................. E-1
Appendix F
Deinstalling PictureTel Live........................................................................................................F-1
Appendix G
Changing the Video Mode Setting ...........................................................................................G-1
Appendix H
Installation Requirements Outside of the United States .................................................H-1
Appendix I
Performance Tips ..............................................................................................................................I-1
Appendix J
Laptop Docking Station Configuration....................................................................................J-1
Appendix K
Ordering and Returning Components ....................................................................................K-1

xv
About This Guide
This guide tells you how to install the PictureTel Live50 and Live100
(formerly PCS 50!and PCS 100!) desktop videoconferencing
systems on your personal computer.
This guide covers both hardware and software installation. It
assumes that you’re familiar with installing PC add-on boards,
installing and using Microsoft"Windows!applications, and
connecting PCs to peripheral equipment.
Anyone performing the procedures in this guide should have prior
experience installing computer equipment.
Upgrading If you are upgrading your PictureTel Live software from a previous
version, you can turn directly to Chapter 4, Installing PictureTel Live
Software. The procedure for installing the upgrade is the same as for
installing the original software.
For support or service, please contact your PictureTel service
provider or call Customer Service at 508-292-5999. If you are located
in the United States, you may call 800-874-2835 during your local
business hours.
Windows 3.1 vs
Windows 95
PictureTel Live, version 1.6, is a Windows 3.1xapplication that can
be installed and used in a Windows 95 operating environment.
Window and dialog displays in this manual are based on the
Windows 3.1xgraphical user interface. If you are a Windows 95
user, the graphical interface and the associated window controls for
expanding, contracting, and scrolling will be different than what is
presented in this manual.

1-1
1
Getting Started
Overview The PictureTel Live50 and Live100 are PC desktop
videoconferencing products that give you full-color, full-motion,
live video and audio with information-sharing capabilities.
For a complete description about using these products, see the
PictureTel Live User’s Guide.
In this Chapter
This chapter covers the following major topics:
Topic Page
System Requirements 2
Live50 Package Contents 2
Live100 Package Contents 4
Before Installing PictureTel Live 7
Your Installation 9
For Specific Information 10

GETTING STARTED
1-2
System
Requirements
To install and operate PictureTel Live50 or Live100, your PC must
meet the following requirements:
!80386 (or better) CPU
!8MB of memory, with at least 20MB of virtual memory
!20MB of available hard disk space
!Microsoft Windows 3.1x or Windows 95
!VGA or SVGA monitor
!For the Live50 - ISA (AT) or EISA bus with two expansion slots
(one slot must accommodate a full-length PC board).
!For the Live100 - ISA (AT) or EISA bus with two full-length
expansion slots available.
If the slots are not adjacent to each other, use the eight-inch
PictureTel cable #510-0210-01 to connect the two PictureTel Live
boards. Refer to Appendix K for information about ordering
components from PictureTel.
Live50 Package
Contents
The PictureTel Live50 package includes the following:
!Live50 board
!VGA board with a VESA (Video Electronics Standards
Association) Advanced Feature Connector
!Live 50 Desktop video camera or optional FlipCam camera.
!Earpiece or optional Speakerphone unit with handset
!Cables
!PictureTel Live and LiveShare Plus Software

Live50 Package Contents
1-3
The Live50 Video Cameras
The Live50 product is equipped with one of two different camera
types, a desktop video camera, or a FlipCam camera.
The basic Live50 camera is a color video camera for the desktop
environment that can be placed on top of your PC monitor for
capturing your image during a videoconferencing session. It has a
fixed focus and a tilt base for positioning.
The FlipCam video camera is also a color video camera for your
desktop that can be adjusted to a wide range of subjects and lighting
conditions and provides manual zoom, focus, and brightness (iris)
controls, as well as a privacy shutter that you can use when you
don’t want to be on camera.
Live50
Desktop Camera
PictureTel
.
Sliding shutter
Lens
Focus Zoom
Brightness (Iris)
Tilt Base
Live50
FlipCam Camera

GETTING STARTED
1-4
Live100 Package
Contents
The PictureTel Live100 package includes the following items:
!VGA Video board
!Audio Communications board with ISDN BRI network inteface
!FlipCam video camera (an optional FlipCam stand is available)
!Speakerphone unit with handset
!Cables
!PictureTel Live and LiveShare Plus Software
The Live100 FlipCam Camera
The FlipCam is a color video camera for the desktop environment
that can be placed on top of your PC monitor for capturing your
image during a videoconferencing session.
The FlipCam can be adjusted to a wide range of subjects and
lighting conditions and provides manual zoom, focus, and
brightness (iris) controls, as well as a privacy shutter that you can
use when you don’t want to be on camera.
PictureT
el
.
Sliding shutter
Lens
Focus
Zoom
Brightness (Iris)
Tilt Base
Live100
FlipCam Camera