PictureTel 600 Series User manual

PictureTel®
600 Series
Collaboration
System
Getting Started Guide

GETTING STARTED GUIDE
2
Copyright © 2001: PictureTel Corporation—Printed in U.S.A.
PictureTel Corporation, 100 Minuteman Road, Andover, MA 01810
www.picturetel.com
PictureTel and the PictureTel logo are registered trademarks of PictureTel Corporation.
Look-At-Me-Button, LAMB, and PowerMic are trademarks of PictureTel Corporation.
Microsoft and PowerPoint are registered trademarks of Microsoft Corporation.
Intel and the Intel logo are registered trademarks of Intel Corporation.
The information contained in this document is subject to change without notice. PictureTel
assumes no responsibility for technical or editorial errors or omissions that may appear in
this document or for the use of this material. Nor does PictureTel make any commitment
to update the information contained in this document. This document contains proprietary
information which is protected by copyright. All rights reserved. No part of this document
may be photocopied or reproduced in any form without prior written consent of PictureTel
Corporation.
Edition: 800-1260-01/A
Do you have any suggestions or comments on the documentation you
received? If so, please send them by e-mail to [email protected].

GETTING STARTED GUIDE
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Getting Started Guide
Using This Guide Before you make your first call with your PictureTel®600
Series collaboration system, you may need basic “how-to”
information. This Getting Started Guide provides you with that
type of information. For example, this Guide describes:
§Logging on (see page 6)
§Answering a call (see page 7)
§Making a call (see page 7)
§Ending a call (see page 18)
This Guide also includes overview information that you may
find helpful when you’re just starting to learn about the
capabilities of the system or when you have experience, but
you need a quick refresher. These sections include overview
information:
§Using the remote control (see page 4)
§Using system features (see page 16)
§Video collaboration tips (see page 19)
The last section of this Guide (see page 21) contains a
worksheet. You or your system administrator can fill in this
worksheet with site information about your particular system,
such as the system administrator’s name and the system
serial number.

GETTING STARTED GUIDE
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Using Online Help Once you start using your system for collaboration, you may
run into more questions: “How do I share online documents?”,
“Can I move the picture-in-picture window to a different
position on the screen?”, and so on. You can find answers to
these, and many of your other questions about how the
system operates, online. To access the online information,
simply press on your remote control.
Using the Remote
Control Your system comes with both a remote control and a
keyboard with a trackball.
Generally, you can use whichever one you prefer. However,
you may find that using the remote control is the quickest
way to do the most common, simple tasks, such as muting
microphones or moving the camera. For more complicated
tasks, such as application sharing and entering text, you must
use the keyboard.
Note: Both the online help and this Guide tell you how to
perform tasks with both the remote control and the keyboard.

GETTING STARTED GUIDE
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This illustration shows the remote control and points out what
you can do with each button:
Access the Options menu,
from which you can view
the camera controls, view a
list of the conference sites,
and more
Turn Automatic Camera
Pointing on or off
Zoom the camera image in
or out
For single-monitor systems,
toggle between showing and
hiding the picture-in-picture
(PIP) window
Select Content sources, such
as a document displayed on
your laptop or on the
document camera
Confirm your current
selection; also toggle
between near-end and
far-end camera control
Move the camera to a preset
position (must be followed by
a number button)
Cancel your current selection
Hang up your call
Turn the system on or put it
into screen-saver mode
Mute the sound from
the microphone that
you are sending to the
other site(s)
Increase or decrease
the sound you are
hearing from the other
site(s)
Select People
sources, such as the
main camera
Adjust the camera;
navigate through
menus and dialog
boxes
Store camera
positions (must be
followed by a
number button)
Enter the number of
the site you want to
call; move camera
(when used after the
PRESET button);
store camera
positions (when used
after the SET button)
Initiate a call or
answer an incoming
call
Access the online help

GETTING STARTED GUIDE
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Logging On Your system administrator sets up the logon process for your
PictureTel 600 Series system. In fact, the system
administrator may set up your system so you don’t have to
log on at all. However, if you do have to log on, you’ll find
that you can do so in one of these ways:
§Enter a default user name and password.
§Enter your own user name and password.
For details on how to log on to your system, ask your system
administrator.
After you log on, the system is automatically configured. You’ll
know the configuration is complete and you’re ready to make
a call when you see this screen:

GETTING STARTED GUIDE
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Answering a Call Once you’re logged on, you’ll hear the system ring whenever
you receive a call. A dialog box appears telling you that there
is an incoming call. If possible, the dialog box also displays
the caller’s number (for ISDN and voice calls) or the system
name or TCP/IP address (for LAN calls).
To answer the call:
If you’re using the... Do this...
Remote Control Press or .
Keyboard/Trackball Click Yes.
If your system is set up to answer calls automatically, you
don’t have to do anything to answer a call. However, be aware
that having your system set up with Auto Answer means that
anyone can call your site at any time and possibly see or hear
anything in the room.
Making a Call You can use your system to make a video call in either of
these ways:
§You can manually dial, which is somewhat like dialing
an ordinary telephone.
§You can dial using the Local, Central, or Personal
Directory, which is like picking a name from a phone
book and having the system automatically dial the
number for you.
Dialing Manually
1. To dial a call manually:
If you’re using the... Do this...
Remote Control Press .
Keyboard/Trackball Click Make a Call.

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The Make a Call dialog box appears.
2. To enter the number of the system you want
to call:
If you’re using the... Do this...
Remote Control For ISDN calls, enter the
number (for example,
19875554321).
Keyboard/Trackball §For ISDN calls,
enter the number
(for example,
19875554321).
§For LAN calls, enter the
system name (for
example, mysystem00)
or the TCP/IP address
(for example,
103.32.24.5).

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3. To enter a second ISDN number:
If you’re using the... Do this...
Remote Control 1. Use the arrow buttons
to highlight Use two
ISDN numbers and
then press .
2. Enter the second
number in the field that
appears.
Keyboard/Trackball 1. Click Use two ISDN
numbers.
2. Enter the second
number in the field that
appears.
Note: Use two ISDN numbers only when the party
you’re calling has instructed you to do so.
4. To make a voice-only (non-video) call:
If you’re using the... Do this...
Remote Control Use the arrow buttons to
highlight Voice-only call
and then press .
Keyboard/Trackball Click Voice-only call.
Note: If you have both LAN and ISDN, PictureTel
recommends that you use ISDN to make voice-only
calls.
5. To place the call:
If you’re using the... Do this...
Remote Control Press or .
Keyboard/Trackball Click Call Now.

GETTING STARTED GUIDE
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Dialing Using the Local Directory
The Local Directory is a list of frequently dialed names that’s
stored on the collaboration system. Each name appears with
its corresponding number, system name, or TCP/IP address.
You can dial a call using the Local Directory if your system
administrator has configured one for your system. If your
system administrator has set up your system to access the
Central and Personal Directories instead, see the “Dialing
Using the Central or Personal Directory” section on page 12.
1. To dial a call using the Local Directory:
If you’re using the... Do this...
Remote Control Press .
Keyboard/Trackball Click Make a Call.
The Make a Call dialog box appears.

GETTING STARTED GUIDE
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2. To select Directory:
If you’re using the... Do this...
Remote Control Use the arrow buttons to
highlight Directory and
then press .
Keyboard/Trackball Click Directory.
The Local Directory dialog box appears.
3. To select a name in the Directory:
If you’re using the... Do this...
Remote Control Use the arrow buttons to
highlight a name on the
list.
Keyboard/Trackball Either highlight a name on
the list OR enter the name
you want to search for.

GETTING STARTED GUIDE
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4. To return to the Make a Call dialog box:
If you’re using the... Do this...
Remote Control Press .
Keyboard/Trackball Click OK.
The Make a Call dialog box appears, showing the
number, system name, or TCP/IP address associated
with the name you selected (the actual name does not
appear).
5. To place the call:
If you’re using the... Do this...
Remote Control Press .
Keyboard/Trackball Click Call Now.
Dialing Using the Central or Personal Directory
Like the Local Directory, the Central and Personal Directories
are lists of frequently dialed names with their corresponding
numbers, system names, or TCP/IP addresses.
The Central Directory contains all the names entered by the
system administrator. The Personal Directory lists only those
names that you choose to save there. For example, all
collaboration systems in your corporation could be listed in
the Central Directory, while your personal business contacts
could be listed in your Personal Directory.
Both the Central Directory and the Personal Directory are
stored on a remote server that’s managed by the system
administrator.
You can access either of these Directories only if your system
administrator sets up the system for you to do so.
1. To dial a call using the Central or Personal
Directory:
If you’re using the... Do this...
Remote Control Press .
Keyboard/Trackball Click Make a Call.

GETTING STARTED GUIDE
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The Make a Call dialog box appears.
2. To select Directory:
If you’re using the... Do this...
Remote Control Use the arrow buttons to
highlight Directory and
then press .
Keyboard/Trackball Click Directory.

GETTING STARTED GUIDE
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The Directory dialog box for the Central and Personal
Directories appears.
3. To select either the Central or the Personal
Directory:
If you’re using the... Do this...
Remote Control Use the arrow buttons to
highlight the Central tab or
the Personal tab and then
press .
Keyboard/Trackball Click the Central tab or the
Personal tab.

GETTING STARTED GUIDE
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4. To select a name in the Directory:
If you’re using the... Do this...
Remote Control Use the arrow buttons to
highlight a name on the
list.
Keyboard/Trackball Either highlight a name on
the list OR enter the name
you want to search for.
Note: If you clicked Central, you can search for a name
more quickly by selecting the folder in which it is stored
from the Select location list box.
5. To return to the Make a Call dialog box:
If you’re using the... Do this...
Remote Control Press .
Keyboard/Trackball Click OK.
The Make a Call dialog box appears, showing the
number, system name, or TCP/IP address associated
with the name you selected (the actual name does not
appear).
6. To place the call:
If you’re using the... Do this...
Remote Control Press .
Keyboard/Trackball Click Call Now.

GETTING STARTED GUIDE
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Using System
Features The following tables list system features that can expand your
capabilities while you are conferencing. Many of these
features are available through the Options menu.
For complete information about each of these features, see
the online help, which you can access by pressing on your
remote control.
Video and Audio Features:
What feature is
available? What does this feature let me do?
Control the camera Select between controlling near-
end or far-end cameras; set and
select camera presets; pan, tilt,
and zoom cameras; turn Auto-
matic Camera Pointing on or off.
Select which source
the remote control’s
camera control
buttons operate on
Specify whether you want the
camera controls on the remote
control to operate on the near-
end camera, the far-end camera,
or PowerPoint®slides.
Control the PIP
(picture-in-picture) Show or hide the PIP, move the PIP to a different position on the
screen, or swap the video back
and forth between the PIP and the
main video.
Access the Confer-
ence Participants list View a list of the other participants in the conference.
Control the
brightness Adjust the video brightness.
Control the
Look-At-Me-Button
(LAMB)
Use a LAMB with your system to
point the camera in a preset
position, return the camera to a
wide room view, or mute the
microphones.

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What feature is
available? What does this feature let me do?
Control the audio Mute the local microphones and
adjust the volume using the on-
screen controls rather than the
remote control buttons.
Attach a headset to
your computer unit Have a private conversation with other conference participants.
Generate DTMF
tones Use the Tone Pad or the remote control to send DTMF tones when
a device needs them to complete
a call.
Document Sharing Features:
What feature is
available? What does this feature let me do?
Show a document
using a laptop View a document that’s stored on a laptop (or desktop PC).
Everyone else in the conference
can view the document, but they
can’t change it.
Share a document or
an application View a document, presentation, or the content of an application
that’s stored on the hard drive.
Everyone else in the conference
can view the document or
application, but they can’t change
it.
Collaborate on a
document or an
application
Change a document, presenta-
tion, or the content of an
application that’s stored on the
hard drive. Everyone else in the
conference can view and change
the document or application.

GETTING STARTED GUIDE
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Show a paper
document Display a paper document using an optional document camera.
Everyone else in the conference
can view the document.
Load documents
from a Document
Server
Easily access documents that
you’ve stored on the Document
Server so you can use them
during your conference.
Use the File Transfer
application Transfer and receive files during a conference.
Use a VCR Play back or record with one or
two VCRs attached to the system.
Ending a Call
To end a call:
If you’re using
the... Do this...
Remote Control Press .
Keyboard/Trackball Click Hang Up.
§If no voice calls are active, a dialog box appears
asking you if you really want to hang up.
If you’re using the... Do this...
Remote Control Press or .
Keyboard/Trackball Click Yes.

GETTING STARTED GUIDE
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§If a voice call is active, a dialog box appears asking
you if you want to hang up the video call and the
voice call, the video call only, or the voice call only.
If you’re using the... Do this...
Remote Control Use the arrow buttons
to highlight an option
and then press
or .
Keyboard/Trackball Click on an option and
then click Yes.
Collaboration Tips Read through these quick tips for ideas on how to optimize
your collaboration experience. You’ll find general tips for a
better meeting, as well as simple suggestions for improving
video and audio quality, and for sharing documents.
Tips for Great Meetings
§Make sure you have the video number(s) of the site you
want to call or that the site is listed in a Directory.
§Set your camera presets before you start your call so that
you can quickly use them during the call. (You can set up
to ten near-end and ten far-end presets.)
§Add peripherals to your system to expand its use. For
example, you can add a VCR if you want to show a
videotape, or you can connect a laptop if you want to
share data.
Tips for Great Video
§Avoid wearing bright colors, all-light or all-dark clothing,
or very “busy” patterns (such as small checks or narrow
stripes). Light pastels and muted colors look the best on
the screen.
§If there are windows in the room, close any drapes or
blinds. Daylight is a variable light source and can conflict
with interior room lighting.

GETTING STARTED GUIDE
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§Use natural gestures when you speak.
§When adjusting your cameras during the meeting, try to
fill the screen as much as possible with people rather than
with the table, chairs, walls, or the floor.
Tips for Great Audio
§Add one or more PowerMicmicrophones and place them
on the table in front of the people in the meeting.
§Speak in your normal voice without shouting.
§Ask the people at the other site if they can hear you. Have
them introduce themselves so you can be sure that you
can hear them.
§Since the audio has a very slight delay, you may want to
pause briefly for others to answer you or to make
comments.
§Don’t place papers or other objects on or in the way of the
microphone, and don’t rustle papers or tap on the
microphone or table.
§As with any meeting, try to limit side conversations.
§If you want to keep your conversations private, attach a
headset to your system.
Tips for Sharing Documents
§Attach a laptop to your system. You can then show
documents that are stored on that laptop to other people
in the conference.
§Check that your system has the application you need to
share your documents, such as Microsoft®PowerPoint,
Project, or Word. If not, talk to your system administrator
before installing new applications on your system.
§Before the conference, copy the documents you want to
share during the conference to the Document Server or a
network drive.
You can use your web browser from your office to copy the
documents you plan to share to the Document Server so
that they’re readily available when you need them during
your meeting. For more information on the Document
Server, see the PictureTel Document Server Help.