Panasonic KX-VC300 User manual

Model No. KX-VC300/KX-VC600
User Manual
In this manual, the suffix of each model number (e.g., KX-VC600XX) is omitted unless necessary.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC300/KX-VC600: Software File Version 3.10 or later
In this manual, HD Visual Communication is abbreviated as "HDVC".
Document Version: 2013-09
HD Visual Communication Unit

Introduction
Feature Highlights
DCE
*1
DCE
*1
Video camera
Display
Microphone
Router
Internet
Router
Microphone
Video camera
Display
*1 DCE: Data Circuit-terminating Equipment
Lifelike Visual Communication
You can experience lifelike visual communication*1 with smooth, high-quality video and clear stereo*2 sound.
*1 If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to
activate this feature (Page 127).
*2 If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 103). When using
Digital Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the
connection configuration (Page 30, Page 31).
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows visual communication with stabilised
communication quality even over an Internet connection.
Remote Video Camera Operation via Remote Control
You can move your own video camera up, down, left, and right as well as zoom in and out (Page 63). You
can also register up to 9 preset patterns of video camera direction and zoom level which allows you to easily
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Introduction

change the video camera’s direction and zoom level by selecting a preset (Page 65, Page 67). Additionally,
you can also use your remote control to control the other party’s video camera.*1
*1 To be able to control another party’s video camera, settings must be configured on the other party’s unit (Page 107).
Selectable Video Source
By connecting your computer or video camera to the unit, you can show your computer’s screen or video
camera image to video conference call participants (Page 78, Page 84).
Encrypted Communication
Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
KX-VC Series NAT Traversal Service
"KX-VC Series NAT Traversal Service" is a service that allows you to easily and affordably set up and operate
a communication environment for the HD Visual Communication Unit.*1*2 Also, complicated router configuration
is unnecessary, which allows even people who are not network administrators set up a communication
environment. Furthermore, you can assign the unit a unique number (Terminal ID), which allows the unit to be
called not by IP address, but with the unique 7-digit number. This means communication can be initiated as if
calling a telephone. Communication can also be encrypted, so that you can communicate over the Internet
safely and securely.
For details about KX-VC Series NAT Traversal Service, refer to the following web site:
http://panasonic.net/psn/products/hdvc/nat_traversal/index.html
*1 This service may be unavailable depending on the country/area of use. For details, contact your dealer.
*2 This service may be unavailable depending on your router’s type or your Internet connection environment. For details, contact your
dealer.
Making Video Conference Calls via SIP Server
By using a SIP server, you can establish video conference calls not just by IP address, but also by specifying
a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name
as you, you can make a video conference call by specifying only the SIP user name (Page 116). For information
about supported SIP servers, contact your dealer.
Enhanced Features through the Use of Activation Keys
By using an activation key (sold separately), you can upgrade the features of the KX-VC300 (Page 91). After
you upgrade the features, the KX-VC300 can initiate 3-party/4-party video conference calls and send images
in Full HD resolution. Features enabled through activation keys are available even after performing a system
initialisation (Page 127). For details about the activation key, contact your dealer.
Connection to non-Panasonic Video Conference Systems
You can connect to a non-Panasonic video conference system and have a 2-party video conference call
(Page 52).*1
*1 For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer.
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Introduction

MCU Connection
By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5
or more parties, rather than the normal maximum of 4 parties (Page 53).*1
*1 For details about the types of MCUs you can connect to, contact your dealer.
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Introduction

Trademarks
•HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other
countries.
•Polycom® is a trademark owned by Polycom, Inc. in the US and other countries.
•All other trademarks identified herein are the property of their respective owners.
Licences
•THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE
AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
•This product incorporates G.722.1 and G.722.1 Annex C licensed by Polycom®.
•This product incorporates Qt library licenced by Digia Plc. Please read "EULA" of system settings of this
product.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and "License Info." of system settings of this product
before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC
LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who
contacts us at the contact information provided below, for a charge of no more than the cost of physically
distributing source code, a complete machine-readable copy of the corresponding source code and the
copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under GPL, LGPL,
and MPL is not under warranty.
Contact Information
http://www.panasonic.net/corporate/global_network/
Miscellaneous
About the Screen Shots and Illustrations in this Manual
The screen shots, illustrations and descriptions in this manual are based on using the KX-VC600. If you are
using the KX-VC300, please note that some displayed features will not be available for your model.
Copyright
The software used in this product uses source code from Radvision Ltd.
Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions of
the Software and documentation are owned by RADVISION and are protected by United States copyright laws,
other applicable copyright laws and international treaty provisions. RADVISION and its suppliers retain all rights
not expressly granted.
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Introduction

Precaution
Notice for users in California
This product contains a CR coin cell lithium battery that
contains perchlorate material—special handling may
apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
Information on disposal in other countries outside the European
Union
These symbols are only valid in the European Union. If you wish to discard these items, please contact your
local authorities or dealer and ask for the correct method of disposal.
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Introduction

Table of Contents
For Your Safety ......................................................................................10
For Your Safety ...............................................................................................................10
Before Operation ....................................................................................14
Notes about Operation ...................................................................................................14
Data Security ...................................................................................................................15
Privacy and Right of Publicity .......................................................................................15
Precaution ...............................................................................................16
Precaution ........................................................................................................................16
Federal Communications Commission Requirements ................................................18
Preparation .............................................................................................20
Accessory Information ...................................................................................................20
Part Names and Usage ...................................................................................................21
Main Unit (Front) ............................................................................................................21
Main Unit (Back) .............................................................................................................22
Remote Control ..............................................................................................................24
Boundary Microphone (Optional Accessory) ..................................................................26
LED Patterns ..................................................................................................................28
Screen Standby ..............................................................................................................28
Connecting the Unit ........................................................................................................29
Turning the Power On/Off ..............................................................................................35
Screen Display ................................................................................................................36
Home Screen (Idle Screen) ............................................................................................36
Menu Screen (Idle Screen) ............................................................................................38
Video Conference Call Screen .......................................................................................39
Entering characters ........................................................................................................40
Starting a Video Conference .................................................................41
Making a Video Conference Call ....................................................................................41
Calling Using Speed Dial (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................41
Calling from the Contact List (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................44
Calling by Entering an Address Directly .........................................................................46
Calling from the Call History ...........................................................................................48
Answering a Video Conference Call ..............................................................................51
Connecting to a Non-Panasonic Video Conference System ......................................52
Connecting to an MCU ....................................................................................................53
Changing the Screen Layout ................................................................55
Changing the Screen Layout during a 2-party Video Conference Call ......................55
Changing the Screen Layout during a 3-party Video Conference Call ......................57
Changing the Screen Layout during a 4-party Video Conference Call ......................60
Controlling a Video Camera ..................................................................63
Controlling a Video Camera ...........................................................................................63
Registering a Preset .......................................................................................................65
Recalling a Registered Preset ........................................................................................67
Changing Video Camera Settings .................................................................................68
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Table of Contents

Adjusting the Volume and Tone ...........................................................73
Adjusting the Volume .....................................................................................................73
Muting the Microphone ...................................................................................................74
Reducing Microphone Noise (KX-VC600 only) .............................................................76
Adjusting the Tone ..........................................................................................................77
Displaying Other Video Sources ..........................................................78
Displaying a Computer’s Screen ...................................................................................78
Displaying the Sub Video Camera’s Image ..................................................................84
Displaying the Connection Status ........................................................88
Displaying the Connection Status .................................................................................88
Displaying Unit Information ...........................................................................................89
About Enhanced Features .....................................................................91
Activating Enhanced Features .......................................................................................91
Overview of Activation Keys ...........................................................................................91
Enabling Multiple-Party Video Conference Calls (KX-VC300 only) ................................91
Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) ......................91
Contacts and Settings ...........................................................................92
Adding Contacts to the Contact List .............................................................................92
Registering a New Contact .............................................................................................92
Editing Contact Information ............................................................................................94
Deleting a Contact ..........................................................................................................94
Registering a Contact from the Call History ...................................................................95
Changing System Settings .............................................................................................96
Setting the Unit Name ....................................................................................................96
Setting the Date and Time ..............................................................................................97
Making Network Settings ................................................................................................97
Making Connection Settings ...........................................................................................98
Making Screen Standby Settings .................................................................................101
Making Sound Settings ................................................................................................102
Setting the MIC Position (KX-VC600 only) ...................................................................102
Making Remote Control Settings ..................................................................................105
Making Language Settings ...........................................................................................106
Making Multicast Setting ..............................................................................................107
Changing Video Camera Settings ................................................................................107
Performing System Maintenance ................................................................................108
Display Unit Information ...............................................................................................108
Checking Enhanced Features ......................................................................................108
Performing a Network Test ...........................................................................................109
Performing Self Diagnosis ............................................................................................109
Performing Remote Maintenance .................................................................................110
Displaying the Licence Information ..............................................................................111
Displaying the End-User Licence Agreement ...............................................................111
Making Administrator Menu Settings ..........................................................................112
Logging in to the Administrator Menu ...........................................................................112
Making Administrator Password Settings .....................................................................112
Making Encryption Settings ..........................................................................................113
Making Software Update Settings ................................................................................114
Making Connection Mode Setting ................................................................................115
Making Call Type Settings ............................................................................................115
Making SIP Settings .....................................................................................................116
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Table of Contents

Making H.323 Settings .................................................................................................118
Making Static NAT Settings ..........................................................................................119
Making Codec Settings ................................................................................................121
Making Audio Input/Output Settings .............................................................................123
Making GUI Settings ....................................................................................................123
Making HDMI Settings ..................................................................................................124
Exporting Data ..............................................................................................................125
Importing Data ..............................................................................................................126
Activating Enhanced Features .....................................................................................127
Updating Software ........................................................................................................128
Initialising a Video Camera ...........................................................................................130
Performing System Initialisation ...................................................................................130
Making Local Site Settings ...........................................................................................131
Registering a Local Site ...............................................................................................131
Selecting a Local Site ...................................................................................................135
Editing Local Site Information .......................................................................................135
Deleting Local Site Information ....................................................................................136
Input ......................................................................................................137
Inputting Letters and Numbers ....................................................................................137
Miscellaneous .......................................................................................150
Changing the Remote Control Batteries .....................................................................150
Cleaning the Unit ...........................................................................................................151
Additional Information .........................................................................152
Troubleshooting ............................................................................................................152
Basic Operation ............................................................................................................152
Audio ............................................................................................................................157
System Settings ...........................................................................................................159
If These Messages Appear ..........................................................................................159
Miscellaneous ...............................................................................................................167
Specifications .......................................................................................168
System Specifications ..................................................................................................168
Index............................................................................................................170
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Table of Contents

For Your Safety
To prevent personal injury and/or damage to property,
be sure to observe the following safety precautions.
The following symbols classify and describe the
level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
Denotes a potential hazard that could result in
serious injury or death.
CAUTION
Denotes a hazard that could result in minor injury or
damage to the unit or other equipment.
The following types of symbols are used to classify
and describe the type of instructions to be
observed. (The following symbols are examples.)
This symbol is used to alert users to a specific
operating procedure that must not be performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in order
to operate the unit safely.
WARNING
General
Follow all warnings and instructions
marked on the unit.
Power
The power source voltage of this unit is
listed on the nameplate. Only plug the
unit into an AC outlet with the proper
voltage. If you use a cord with an
unspecified current rating, the unit or
plug may emit smoke or become hot to
the touch.
Do not connect the unit to the AC outlet,
AC extension cords, etc., in a way that
exceeds the power rating of, or does not
comply with the instructions provided
with, the AC outlet, AC extension cords,
etc.
Connect the AC adaptor firmly to the
power cord, and plug the power cord
firmly into an AC outlet. Otherwise, it can
cause fire or electric shock.
Do not pull, bend, rest objects on, or
chafe the power cord, plug, and AC
adaptor. Damage to the power cord or
plug can cause fire or electric shock.
To prevent fires, electric shock, injury, or
damage to the unit, be sure to follow
these guidelines when performing any
wiring or cabling:
a. Before performing any wiring or
cabling, unplug the unit’s power cord
from the outlet. After completing all
wiring and cabling, plug the power
cord back into the outlet.
b. Do not place any objects on top of
the cables connected to the unit.
c. When running cables along the floor,
use protectors to prevent the cables
from being stepped on.
d. Do not run any cables under
carpeting.
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For Your Safety
For Your Safety