PictureTel Concorde 4500 User manual

Concorde•4500
Servicing Guide

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Copyright  1996: PictureTel Corporation—Printed in U.S.A.
PictureTel Corporation, 100 Minuteman Road, Andover, MA 01810
Telephone number: 508-292-5000
PictureTel is a registered trademark of PictureTel Corporation. The PictureTel logo, Concorde, PowerCam,
PowerMic, Look-At-Me-Button, LAMB, WorldCart, QuickPad, SG3, SG4, PT724, M-8000, GroupShare, and
Link-64E are trademarks of PictureTel Corporation.
Bose is a registered trademark of Bose Corporation.
VPN is a registered trademark of Sprint.
The information contained in this document is subject to change without notice. PictureTel assumes no
responsibility for technical or editorial errors or omissions that may appear in this document or for the use of
this material. Nor does PictureTel make any commitment to update the information contained in this
document. This document contains proprietary information which is protected by copyright.All rights
reserved. No part of this document may be photocopied or reproduced in any form without the prior written
consent of PictureTel Corporation.
Edition: 800-0631-01/A
Customer order number: DOC-S4500-SERV
Note: In this document, the term “monitor” is used to refer to the NTSC or PAL television (TV) broadcast
receiver that is part of the Concorde•4500 system. These receivers are governed by different regulations
than computer monitors.
The PictureTel Concorde•4500 complies with EEC Directives 89/336/EEC, 93/68/EEC and European
standards EN 55022B, EN 50082-1, and EN 60950. Consequently, the Concorde•4500 is eligible to display
the following marking:
CC168 X

Bescheinigung Des Herstellers/Importeurs
Hiermit wird bescheinigt, daß das Concorde•4500 in Übereinstimmung mit den Bestimmungen
der Vfg 1046/1984 funkenstört ist.
Der Deutschen Bundespost wurde das Inverkehrbringen dieses Geräts angezeigt und die Berechtigung zur
Überprüfung der Serie auf Einhaltung der Bestimmungen eingeräumt. Dieses Gerät wurde sowohl einzeln
als auch in einer Anlage, die dem normalen Anwendungsfall entspricht, auf die Einhaltung der
Funkentstörbestimmungen geprüft. Es ist jedoch möglich, daß die Funkentstörbestimmungen unter
ungünstigen Umständen bei anderen Gerätekombinationen nicht eingehalten werden. Für die Einhaltung
der Funkentstörbestimmungen der gesamten Anlage, in der dieses Gerät betrieben wird, ist der Betreiber
verantwortlich.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a ClassAdigital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed, operated, and maintained in
accordance with PictureTel Corporation guides and manuals, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits.

Notice to Users of Public DATAPHONE

Digital Service
The following instructions are provided to ensure that you comply with FCC Rules, Part 68.
1. All direct connections to DDS lines must be made through standard plugs and jacks furnished by the
telephone company. No connections can be made to party lines or coin lines. Before connecting your
unit, you must do the following:
a. Tell your local telephone company that you have an FCC registered device and that you wish to
connect to the company’s line. Provide them with the 14-digit FCC registration number listed on the
device’s label. They will also need to know the facility interface code and service code to connect
thenecessaryservice. Foryourunit, thefacilityinterfacecode is04DU5-56for 56kbpsservice.The
service code is 6.0Y.
b. Inform the local telephone company of the jack arrangement you want to use, which is RJ-48S.
c. Connectthechannelserviceunit(CSU)withtheappropriatecable afterthetelephonecompanyhas
installed the requested jack.
2. Ifthe unit appearsto bemalfunctioning, itshouldbe disconnectedfrom thetelephone line untilyou learn
if your equipment or the telephone line is the source of the trouble. If your equipment needs repair, it
should not be reconnected until it is repaired.
3. The CSU is designed to prevent harm to the DDS network. If the telephone company finds that the
equipment exceeds tolerance parameters, the telephone company can temporarily disconnect service,
although they will attempt to give you advance notice if possible.
4. UnderFCCRules,no customerisauthorizedtorepair thisequipment.Thisrestrictionappliesregardless
of whether the equipment is in or out of warranty.
5. If the telephone company alters their equipment or operations in a manner that will affect use of this
device, they must give you advance warning so as to give you the opportunity for uninterrupted service.
You will be advised of your right to file a complaint with the FCC.
6. In the event of equipment malfunction, all repairs should be performed by PictureTel Corporation or an
authorized agent. It is the responsibility of the users requiring service to report the need for service to
our company or to one of our authorized agents.
Note: It is illegal to export a
Concorde•4500 system that contains the encryption option from the United
States without approval from the United States Department of State. See your PictureTel sales
representative for details.

Notice to Canadian Users
This digital apparatus does not exceed the ClassAlimits for radio noise emissions from digital apparatus set
out in the Radio Interference Regulations of the Canadian Department of Communications (DOC).
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classAprescrites dans le Réglement sur le brouillage radioélectrique édicté par
le ministère des Communications du Canada.
The Canadian Department of Communications label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational, and safety
requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method
of connection. In some cases, the company’s inside wiring associated with a single line individual service
may be extended by means of a certified connector assembly (telephone extension cord). The customer
should be aware that compliance with the above conditions may not prevent degradation of service in some
situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.Users shouldensure,for theirownprotection, thattheelectrical groundconnections ofthepower
utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
DOC Load Number (LN) = 6
Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
FCC Part 68 Notice (U.S.)
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be
connectedto atelephone loopwhich isused bythe device,to preventoverloading.The terminationon aloop
mayconsist of anycombination ofdevices subject onlyto therequirementthat thetotal of theLoad Numbers
of all the devices does not exceed 100.
Ringer Equivalence Number (REN) = .6B