PIONEERPOS Stealth-M1 User manual

Manual for Stealth M1 v1.0 Page 1
User Manual
Stealth-M1
If you need further assistance, use one of the following:
Web: http://www.pioneerposftp.com
Pioneer POS Support line:
Call: [phone]
Email: [e-mail]

Manual for Stealth M1 v1.0 Page 2
Important Note
This manual is intended for Stealth-M1 system with Part Number below:
Fxxxxxxxxxxx
xxx-Fxxxxx-xx
Disclaimer
Information in this document is subject to change without notice. PioneerPOS shall not be liable for technical or editorial
errors in this document.
This manual contains proprietary information which is protected by copyright. No parts of this document may be
photocopied, reproduced, or translated to another language without prior written consent of Pioneer POS Solutions Inc.
Trademarks used in this manual:
PioneerPOS and PioneerPOS Logo are trademarks of Pioneer POS Solutions Inc.
Microsoft Windows, Windows are trademarks of Microsoft Corporation.
© 2014 PioneerPOS Solutions Inc. All rights reserved.
Target Audience
This Manual is written for technically qualified personnel. It is not intended for general audiences.
Warranty Exclusions
The warranty will NOT apply to damages caused by:
Unauthorized modification or abuse.
Improper or inadequate maintenance by customer.
Conventions
The following conventions are used in this manual:
[Warning]
A WARNING message indicates a potential for personal injury or death.
[Caution]
A CAUTION message indicates potential damage to hardware or loss of data
[Note]
A NOTE contains additional important information to help you in servicing the system.

Manual for Stealth M1 v1.0 Page 3
Table of Content
Table of Content ....................................................................................................................................................................3
Introduction ...........................................................................................................................................................................4
About this guide ....................................................................................................................................................................4
System specification ............................................................................................................................................................5
Section A: Getting started with Stealth-M1 system...........................................................................................................6
Chapter 1: Identifying controls, ports, and peripherals...................................................................................................... 6
Chapter 2: Setting up PioneerPOS system.......................................................................................................................... 9
Section B: Using Stealth-M1 system.................................................................................................................................12
Chapter 3: Touch screen panel ......................................................................................................................................... 12
Chapter 4: Network........................................................................................................................................................... 13
Chapter 5: Serial port (RS232, COM ports) ....................................................................................................................... 15
Section C: Using Stealth-M1 accessories ........................................................................................................................17
Chapter 6: Using Customer Display/Rear Display (optional, part number “46B-RBRJ”) .................................................. 17
Section D: Solving problems .............................................................................................................................................19
Chapter 7: Before working on your system ...................................................................................................................... 19
Chapter 8: Stealth-M1 System Problems.......................................................................................................................... 20
Chapter 9: Stealth-M1 Accessories Problems................................................................................................................... 24
Section E: System Board description ...............................................................................................................................26
Chapter 10: System Board Layout..................................................................................................................................... 26
Chapter 11: System Board Jumper ................................................................................................................................... 28

Manual for Stealth M1 v1.0 Page 4
Introduction
PioneerPOS Stealth M1 system is a touch screen system that is a perfect fit for space-constrained applications such as
restaurant, hospitality, information service, medical, and the likes. PioneerPOS manufactures All-in-One touch screen
systems with built-in PC, as well as touch monitor with different sizes.
About this guide
This manual is intended to be use as a reference for field service as well as workshop repair. It is prepared to our best to
represent the current version of our production. In our effort to continuously our product, there may be changes that are
not represented in this manual. Please contact us directly if further assistance is required.
Please have the Serial Number and Part Number Ready before contacting our support line so they can assist you
efficiently.

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System specification
Display
10.1” LCD, Active matrix TFT, 1366 x 768 (optimal resolution)
Touch Screen Option
Resistive
Processor
Onboard Intel® Atom™D2550 DC 1.86 GHz Processor
Memory
DDR 3 1066/800 MHz SO-DIMM 2GB. (Up to 4GB)
Storage
Hard Drive / Solid-state Disk
Operating System
Windows 7, Pos Ready 7
Network/Ethernet
Intel 82574L Gigabit LAN
Wi-Fi (wireless)
RF 802.11 a/g/n (optional)
Serial Port
2
USB 2.0
5
Speakers
2 Watts, Stereo (optional)
Mounting Options
Wall-mounting
Desktop
Security Lock
Bolted (4mm screw), or Kensington MicroSaver
Bezel Color
Standard: Black
Operating Temperature
0C to 40C
Operating Humidity
20% to 80%
Power Supply
External, 150W, AC 100-240V
Agency Approvals
FCC, CE
Built-in Printer
(optional)
Epson TM-T70II 3” Thermal printer
Driver: Epson ESC, OPOS, Windows, Linux, JPOS
Integrated Add-ons
(optional)
Magnetic stripe or Barcode slot reader
Fingerprint /Biometric reader (DigitalPersona)
Rear customer display or 10" LCD
Barcode scanner/Imager
Proximity RFID reader
Privacy Filter
VGA cable (for 2nd external display)

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Section A: Getting started with
Stealth-M1 system
Chapter 1: Identifying controls, ports, and peripherals
Front View
With FX Base With Standard (Slim) Base
Left View Right View
Card Reader
Port
(Optional)
Thermal
Printer
(Optional)

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I/O Panel View
I/O Ports Detail View
Power Supply Unit (AC Adapter)
Part Number
Description
Illustration
STLH-
PSFSP1501
Dimension: 171mm x 40mm x 72 mm
Output DC Cable Length: 1.8m
Power LED : YES (blue)
Power Input : AC 100-240V, 2A, 50-60Hz
Power Output : DC Power 24V, 5.0A
Max Power : 150W
Power
Input
(24V)
Power
Output
COM1
COM2
LAN
On / Off
Switch
I/O Ports
Power
Output
(24V)
USB 2.0
E-SATA

Manual for Stealth M1 v1.0 Page 8
Common Add-on Peripherals:
1. MSR (Magnetic Card Reader)
Descriptions: Magnetic card reader, 3 Tracks, USB. Black
Part Number: 4FB-M1-U32
2. Finger Print Reader
Descriptions: Biometric Reader, Black
Part Number: 4FB-M1-F32
3. Customer Display (VFD 2x20)
Descriptions: Integrated Rear Customer Display
Part Number: 46B-RBRJ-XXX (XXX: Emulation type)
4. Second LCD Display (customer facing)
Descriptions: 10.1” Rear 2nd LCD
Part Number: 1H100002H1
5. Standard (Slim) base stand
Description: Slim base stand
Part number: 1EB-B10
Power
Supply Unit
LED Light

Manual for Stealth M1 v1.0 Page 9
Chapter 2: Setting up PioneerPOS system
2.1 Connecting power
If your system comes with a base, you just need to locate the power cord and plug it to a surge protector or uninterruptible
power supply (UPS) Unit.
[Caution] Do not plug in the unit directly into a wall outlet. Lightning or power surge may damage the system. Always
connect the power through a surge protector or uninterruptible power supply (UPS) unit.
2.2 Connecting cables to I/O panel
1. Tilt the terminal.
2. Slide to remove the vertical cover
3. Route cables of peripherals through the base.
4. Route cables of peripherals to the front.

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5. Connect cables to respective ports.
6. Replace the vertical cover.
7. Press Power Switch to turn on the system.
2.3 Installing Thermal Printer
The Stealth-M1 standard base is compatible with Epson TM-T70II thermal printer. Power cable and USB cable for printer
are included and pre-installed with the shipment of Stealth-M1.
See link below for step-by-step installation guide:
https://www.youtube.com/watch?v=R1HAp8WQvmw
2.4 Connecting network
The LAN network port is located on the I/O Panel. Stealth-M1 also comes with optional build-in wireless LAN.
2.5 Wall mount Option
Purchase wall-mounting plate form PioneerPOS, PN# 1FB-101

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2.7 VESA 75 mount (built in)
Stealth-M1 also come with built-in VESA 75 mounting pattern located behind the metal back bezel (see arrows).

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Section B: Using Stealth-M1
system
Chapter 3: Touch screen panel
Stealth-M1 Touch Screen can be operated with finger or soft stylus. The touchscreen for each of the terminal shipped
from factory is pre-calibrated. If you have re-installed the driver software, you may need to open TouchKit utility to re-
calibrate the touch screen:
1. Go to Start -> All Programs -> eGalaxTouch -> Configure Utility.
2. Click on “Tools” when you need to calibrate.
3. Perform 4 point calibration when you see the calibration screen. Use a touch screen stylus pen or your finger to
touch each point for about 1-2 seconds until you hear a “beep” sound.
[Note] Linearization is not needed for regular use.
Picture: 4 point calibration screen

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Chapter 4: Network
4.1 Wired network
Standard Stealth-M1 comes with on-board Intel Network controller. For regular network usage, you just need to plug in the
network cable and it should work. In case you need to check your network setting, you can follow the instruction below:
1. Start -> Control Panel -> System
2. Under “Hardware Tab”, select “Device Manager”
3. Expand “Network adapters” selection.
4. In “Intel 82574L Gigabit Network Connection Properties”, you can check items such as: MAC Address, IP Address,
Link Status.
5. To perform Network Test and Diagnostic under the table “Link Speed”. Then, click on “Diagnostics”.

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4.2 Wireless network
4.2.1 For system installed with Intel MiniPCI/MiniPCI-E wireless card
1. Go to Start -> Program -> Intel PROset Wireless.
2. Click on “Intel PROset Wireless” to setup wireless utility.
3. You can also access “Intel PROSet Wireless Utility” by double clicking the “Intel PROSet Wireless Utility” task tray
icon on the notification area on taskbar (see picture below). The icon gives us visual indication of the current
wireless connection state.

Manual for Stealth M1 v1.0 Page 15
Chapter 5: Serial port (RS232, COM ports)
5.1 Serial port location and pin assignment
Stealth-M1 comes with two RS232 Serial port on I/O Panel. The serial ports are using 8-Pin RJ45 connector.
Picture: Serial Port (RS232) Location
Table: Pin Assignment for RS232 Serial Port
PIN
Serial Port Signal
Description
1
DCD
Data Carrier detect
2
RX
Receive data
3
TX
Transmit data
4
DTR
Data Terminal
Ready
5
GND
Signal Ground
6
DSR
Data Set Ready
7
RTS
Request to send
8
CTS
Clear to send
5.2 Using RJ45 to DB9 adapter with serial port/COM port
If you are using devices with DB9 Connector, you can use RJ45 to DB9 adapter. Please see picture below:
Picture: RJ45 Male to DB9 Male adapter (P/N: 30-326F)
Table: Pin assignment for RJ45 Male to DB9 Male adapter (P/N: 30-326F)
COM1
COM2

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RJ45 Male
DB 9 Male
Pin 1
Pin 1 (Data carrier detect)
Pin 2
Pin 2 (Receive data)
Pin 3
Pin 3 (Transmit data)
Pin 4
Pin 4 (Data Terminal Ready)
Pin 5
Pin 5 (Signal ground)
Pin 6
Pin 6 (Data set ready)
Pin 7
Pin 7 (Request to send)
Pin 8
Pin 8 (Clear to send)
Pin 9
---
[Note] Call PioneerPOS tech support at 909-468-9757 or email [e-mail] for detail info on how to make
changes.

Manual for Stealth M1 v1.0 Page 17
Section C: Using Stealth-M1
accessories
Chapter 6: Using Customer Display/Rear Display (optional, part
number “46B-RBRJ”)
Unless specified, standard Rear Display/Customer Display shipped from PioneerPOS is set to AEDEX protocol by default.
6.1 Protocol/emulation supported
Pioneer POS rear display/customer display supports a few different protocols. The supported protocols are:
General
AEDEX
UTC standard
UTC Enhanced
Epson
CD7220 (CD5220-II)
PD3000
6.2 Reprogram rear display protocol/emulation
Please obtain the utility to reprogram Rear Display Protocol by contacting PioneerPOS Technical Support.
If you need to re-program the rear display firmware, you may connect the display to COM1/COM2/COM3/COM4 or COM5.
After that, run the “PPOSx.EXE” (x stands for version number, for example: “PPOS4.exe”) utility. Please follow the steps
below when after PPOS program is loaded:
1. Enter the Com port that is connected to your rear display (You can choose COM1, COM2, COM3, COM4, or
COM5).
2. Please input Command code number for the protocol that you wish to change to at the text filed after the line
“Please Input Command Code Number”.

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3. On the next field, “Please Input Scroll Data (Max 40 Byte for ASCII)”, you may leave the field blank or you can
type any sentence you would like for the scroll data.
4. When you are ready, click “Write to EEPROM(Y)”
5. A new pop up window will show up. The new emulation is being written to the rear display.
6. You may now verify the new emulation by viewing at the Rear Display.

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Section D: Solving problems
Chapter 7: Before working on your system
Before performing repairing/replacement procedure, please make sure that you read the safety information with each
system or part. Below are some information that is important to your safety and your system’s safety:
[Note] Only authorized technician trained by PioneerPOS should repair this system. Damage due to servicing not
authorized by PioneerPOS is not covered by your warranty. Do not try to repair at the component level such as Printed
Circuit Board (PCB), LCD Panel Unit, Inverter board, or Power Supply unit because it may cause safety hazard.
Modification of PCB such as motherboard may void the warranty that came with the component and the system.
7.1 Record keeping
1. Keep a paper to record of serial number/part number of units and any changes you made.
2. If you see an error message, write down the exact message on a piece of paper.
3. If you have a digital camera, take a picture of the error message on the system. Some issues may be intermittent.
4. Use a digital camera to take a picture before disassembling the system or removing parts. You will be able to see
how the cables are routed. Record the existing jumper setting and connector settings on your system.
7.2 Protecting your own safety
1. Unplug power from AC power source if you need to disassemble the system.
2. Protect your own safety with insulating glove.
3. [Warning] To prevent electric shock, DO NOT open up Power Supply Unit, CRT Monitor Unit.
7.3 Protecting your data
1. Make sure that you have backed up important data. You may also create a backup image of your system.
2. You may back up important data on a USB Memory Drive.
3. If you have important system settings such as password, make sure you keep your password in a safe place.
7.4 Removing power source
1. Remove power source before you try to remove any parts.
2. Turn off the system and unplug the power from the wall.
3. Remove any attached device with power connected to them such as LTP Printer, USB Hubs.
7.5 Electrostatic discharge (ESD)
1. [Caution] Electrostatic discharge (ESD) could permanently damage the electronic components in your system.
2. Always ground yourself with a wrist grounding strap.
3. Periodically touch an unpainted metal surface to avoid electrostatic discharge.
7.6 Handling cables and connectors
When you need to disconnect cables at COM Port, LAN port, LTP port, VGA port, Power Connector, or connectors on
MSR, do not pull the cable itself. Please remove the connector from the socket carefully. If they have a locking tab (LAN
port, COM Port), press and hold the plastic locking tab while removing the connector.
When removing the connector on motherboard, look for the location of “Pin1”. Make sure that you put the connector back
with the same way before removing it to avoid short circuit. You make take a picture of the original connectors with a
digital camera before removing it from the System Board.
7.7 Handing components

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When handling CPU, memory, or hard drive, do not touch the connection surface. Hold the component by its edge and do
not hold the contact part.
Chapter 8: Stealth-M1 System Problems
8.1 No power
Problem description: System could not turn on (no POST screen, System Power Indicator LED is off, no sound from Fan
or Hard Drive).
For terminal with built-in printer, See link below for step-by-step guide to access the power supply adapter.
https://www.youtube.com/watch?v=NJTPLDbnzJw
1. Make sure that the power cord coming out from the system is plugged in to the power source (electrical outlet). By
pass power strips or power extension or UPS (Uninterrupted Power Supply) to verify that the system turns on.
Verify that the electrical outlet is working by connecting it to equipment such as a radio.
2. Check if the LED light on Power Supply Unit is on. If it is not on, double check the connection of power chord to
the Power Supply Unit.
3. Make sure that the power cord is plugged in to the power supply block completely.
4. Check if you have the right power adapter. Power adapter part number is STLH-PSFSP1501.
5. Make sure that the power connector is plugged in to the power port on I/O panel. Unplug and re-connect the
power connector as required.
5. A defective hard drive my cause the system to not able to boot. Please refer to “Hard Drive Issue”
Power
Supply Unit
LED Light