Planet WNAP-C3220E User manual

I
Copyright
Copyright 2018 by PLANET Technology Corp. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular
purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove
defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes
the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting
from any defect in the software. Further, PLANET reserves the right to revise this publication and to
make changes from time to time in the contents hereof without obligation to notify any person of such
revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered trademarks of
their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, use only shielded interface cables when connecting to computer or
peripheral devices. Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause undesired
operation.

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FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In
order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity
to the antenna shall not be less than 20 cm (8 inches) during normal operation.
CE Compliance Statement
This device meets the RED 2014/53/EU requirements on the limitation of exposure of the general
public to electromagnetic fields by way of health protection. The device complies with RF
specifications when it is used at a safe distance of 20 cm from your body.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity when
working with electrical equipment. All guidelines of this and of the computer manufacture must
therefore be allowed at all times to ensure the safe use of the equipment.
National Restrictions
This device is intended for home and office use in all EU countries (and other countries following the EU
directive 2014/53/EU) without any limitation except for the countries mentioned below:
Country Restriction Reasons/remarks
Bulgaria None General authorization required for outdoor use and
public service
France
Outdoor use;
limited to 10
mW e.i.r.p. within the band
2454-2483.5 MHz
Military Radiolocation use. Refarming of the 2.4 GHz
band has been ongoing in recent years to allow current
relaxed regulation. Full implementation planned 2012
Italy None If used outside of own premises, general authorization is
required
Luxembourg None General authorization required for network and service
supply(not for spectrum)
Norway Implemented This subsection does not apply for the geographical area
within a radius of 20 km from the centre of Ny-Ålesund
Russian
Federation
None Only for indoor applications
Note: Please don’t use the product outdoors in France.

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WEEE regulation
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
Revision
User Manual of PLANET 802.11n Ceiling-mount Wireless Access Point
Model: WNAP-C3220E
Rev: 1.0 (Sep., 2018)
Part No. EM-WNAP-C3220E_v1.0

III
CONTENTS
Chapter 1.Product Introduction ........................................................................................................... 1
Package Contents ............................................................................................................... 11.1
Product Description ............................................................................................................ 21.2
Product Features ................................................................................................................. 51.3
Product Specifications ....................................................................................................... 61.4
Chapter 2.Hardware Installation .......................................................................................................... 8
Product Outlook .................................................................................................................. 82.1
Chapter 3.Connecting to the AP ........................................................................................................ 10
System Requirements ...................................................................................................... 103.1
Installing the AP ................................................................................................................ 103.2
Chapter 4.Quick Installation Guide ................................................................................................... 12
Manual Network Setup -- TCP/IP Configuration ............................................................. 124.1
4.1.1 Configuring the IP Address Manually ................................................................. 12
Starting Setup in the Web UI ............................................................................................ 164.2
Chapter 5.Configuring the AP ............................................................................................................ 17
Wizard ................................................................................................................................. 185.1
Gateway Mode (Router) .................................................................................................... 195.2
5.2.1 WAN Settings ........................................................................................................ 20
5.2.2 Wireless ................................................................................................................. 21
Repeater Mode (Universal Repeater) .............................................................................. 225.3
AP Mode ............................................................................................................................. 255.4
Super WDS Mode (WDS Bridge in PtP/PtMP) ................................................................. 275.5
Advanced ........................................................................................................................... 305.6
5.6.1 Device Status ........................................................................................................ 30
5.6.2 Wireless ................................................................................................................. 32
5.6.3 Network .................................................................................................................. 36
5.6.4 Management .......................................................................................................... 37
Chapter 6.Quick Connection to a Wireless Network ....................................................................... 42
Windows XP (Wireless Zero Configuration) ................................................................... 426.1
Windows 7 (WLAN AutoConfig) ....................................................................................... 446.2
Mac OS X 10.x .................................................................................................................... 476.3
iPhone/iPod Touch/iPad ................................................................................................... 526.4
Appendix A: Planet Smart Discovery Utility ..................................................................................... 56
Appendix B: FAQs ............................................................................................................................... 57

IV
Q1: How to Set Up the AP Client Connection .......................................................................... 57
Q2: How to Set Up the WDS Connection ................................................................................. 62
Appendix C: Troubleshooting ............................................................................................................ 67
Appendix D: Glossary ......................................................................................................................... 69

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FIGURE
FIGURE 2-1 WNAP-C3220ETRIPLE VIEW.............................................................................................................8
FIGURE 2-2 WNAP-C3220E FRONT PANEL............................................................................................................9
FIGURE 2-3 WNAP-C3220E REAR PANEL .............................................................................................................9
FIGURE 3-1 FIX IT WITH THE SCREWS....................................................................................................................10
FIGURE 3-2 CONNECT THE ETHERNET CABLE....................................................................................................... 11
FIGURE 3-3 CONNECT THE POEINJECTOR ............................................................................................................11
FIGURE 4-1 TCP/IP SETTING................................................................................................................................13
FIGURE 4-2 WINDOWS START MENU ....................................................................................................................14
FIGURE 4-3 SUCCESSFUL RESULT OF PING COMMAND .........................................................................................14
FIGURE 4-4 FAILED RESULT OF PING COMMAND ..................................................................................................15
FIGURE 4-5 LOGIN BY DEFAULT IPADDRESS........................................................................................................16
FIGURE 4-6 LOGIN WINDOW ................................................................................................................................16
FIGURE 5-1 MAIN MENU ......................................................................................................................................17
FIGURE 5-2 OPERATION MODE .............................................................................................................................18
FIGURE 5-3 GATEWAY MODE................................................................................................................................19
FIGURE 5-4 GATEWAY -- STATIC IP .......................................................................................................................20
FIGURE 5-5 GATEWAY –PPPOE(ADSL)..............................................................................................................20
FIGURE 5-6 GATEWAY –DHCP.............................................................................................................................21
FIGURE 5-7 GATEWAY –WIRELESS .......................................................................................................................21
FIGURE 5-8 REPEATER MODE ...............................................................................................................................22
FIGURE 5-9 REPEATER MODE -- SCAN AP ............................................................................................................23
FIGURE 5-10 REPEATER MODE -- SELECT AP .......................................................................................................24
FIGURE 5-11 AP MODE.........................................................................................................................................25
FIGURE 5-12AP MODE -- LAN ............................................................................................................................26
FIGURE 5-13 SUPER WDS MODE..........................................................................................................................28
FIGURE 5-14 SUPER WDS MODE –AP1...............................................................................................................29
FIGURE 5-15 SUPER WDS MODE –AP2...............................................................................................................29
FIGURE 5-16 ADVANCED ......................................................................................................................................30
FIGURE 5-17 STATUS ............................................................................................................................................30
FIGURE 5-18WIRELESS STATUS ...........................................................................................................................31
FIGURE 5-19 LAN STATUS ...................................................................................................................................31
FIGURE 5-20 BASIC SETTINGS ..............................................................................................................................32
FIGURE 5-21VIRTUAL AP ....................................................................................................................................33
FIGURE 5-22ACCESS CONTROL -ACCESS ALL.....................................................................................................33
FIGURE 5-23ACCESS CONTROL –ALLOW LISTED ................................................................................................34
FIGURE 5-24ADVANCED SETTINGS ......................................................................................................................34
FIGURE 5-25 LAN SETTINGS................................................................................................................................36
FIGURE 5-26VLAN .............................................................................................................................................36
FIGURE 5-27 SNMP .............................................................................................................................................37
FIGURE 5-28 SYSTEM TIME ..................................................................................................................................37
FIGURE 5-29 LOGS ...............................................................................................................................................38
FIGURE 5-30 UPGRADE FIRMWARE.......................................................................................................................39

VI
FIGURE 5-31 SYSTEM ...........................................................................................................................................40
FIGURE 5-32 USER................................................................................................................................................41
FIGURE 6-1 SYSTEM TRAY –WIRELESS NETWORK ICON......................................................................................42
FIGURE 6-2 CHOOSING AWIRELESS NETWORK ....................................................................................................42
FIGURE 6-3 ENTERING THE NETWORK KEY..........................................................................................................43
FIGURE 6-4 CHOOSING AWIRELESS NETWORK -- CONNECTED ............................................................................43
FIGURE 6-5 NETWORK ICON.................................................................................................................................44
FIGURE 6-6 WLAN AUTOCONFIG ........................................................................................................................44
FIGURE 6-7 TYPING THE NETWORK KEY ..............................................................................................................45
FIGURE 6-8 CONNECTING TO A NETWORK ............................................................................................................45
FIGURE 6-9 CONNECTED TO A NETWORK..............................................................................................................46
FIGURE 6-10 MAC OS –NETWORK ICON..............................................................................................................47
FIGURE 6-11 HIGHLIGHTING AND SELECTING THE WIRELESS NETWORK..............................................................47
FIGURE 6-12 ENTER THE PASSWORD ....................................................................................................................48
FIGURE 6-13 CONNECTED TO THE NETWORK .......................................................................................................49
FIGURE 6-14 SYSTEM PREFERENCES ....................................................................................................................50
FIGURE 6-15 SYSTEM PREFERENCES -- NETWORK................................................................................................50
FIGURE 6-16 SELECTING THE WIRELESS NETWORK .............................................................................................51
FIGURE 6-17 IPHONE –SETTINGS ICON.................................................................................................................52
FIGURE 6-18WI-FI SETTING ................................................................................................................................52
FIGURE 6-19WI-FI SETTING –NOT CONNECTED .................................................................................................53
FIGURE 6-20TURNING ON WI-FI..........................................................................................................................53
FIGURE 6-21 IPHONE -- ENTERING THE PASSWORD...............................................................................................54
FIGURE 6-22 IPHONE -- CONNECTED TO THE NETWORK .......................................................................................55

User Manual of WNAP-C3220E
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Chapter 1. Product Introduction
Package Contents 1.1
Thank you for choosing PLANET WNAP-C3220E Wireless AP. Please verify the contents inside the package
box.
Package Contents of WNAP-C3220E
WNAP-C3220E Quick Guide Ethernet Cable Mounting Kit
If there is any item missing or damaged, please contact the seller immediately.

User Manual of WNAP-C3220E
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Product Description 1.2
Centrally-Managed Wireless Network for Enterprises
PLANET WNAP-C3220E 300Mbps 802.11n Wireless Access Point offers high power and user limitation control
that can extend your wireless network coverage and manage clients easily. With 802.1Q VLAN and PLANET AP
Controller compliance, the WNAP-C3220E can help create a secure, cost-effective and highly-scalable wireless
LAN infrastructure that provides a seamlessly and centrally managed wireless network.
Wireless Range Extender
To extend the coverage and eliminate the dead spot of wireless network in every place, the WNAP-C3220E
supports Universal Repeater mode which can solve the incompatibility between brands and provides a
high-speed, wide coverage. The space-saving and ceiling-mountable design makes the WNAP-C3220E
exquisite and easy to be mounted on the ceiling or wall in different places. The built-in intelligent 5dBi high-gain
antennas offer 360 degrees of wider coverage with excellent performance.

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Advanced, Secure and Rigorous Authentication
The WNAP-C3220E supports 128-bit WEP, WPA / WPA2, WPA-PSK and WPA2-PSK wireless encryptions, the
advanced WPA2-AES mechanism and 802.1X RADIUS authentication, which can effectively prevent
eavesdropping by unauthorized users or bandwidth occupied by unauthenticated wireless access. Furthermore,
any users are granted or denied access to the wireless LAN network based on the ACL (Access Control List)
that the administrator pre-established. For management purposes, the IEEE 802.1Q VLAN supported allows
multiple VLAN tags to be mapped to multiple SSIDs to distinguish the wireless access.
Flexible Deployment with PoE Feature
Compliant with IEEE 802.3af/at Power over Ethernet standard, the WNAP-C3220E can be powered and
networked by a single UTP cable. It thus reduces the needs of extra cables and dedicated electrical outlets on
the wall, ceiling or any other place which is difficult to reach. The wireless AP deployment becomes more flexible
and worry-free from the power outlet locations.

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Comprehensive Wireless Operation Mode
The WNAP-C3220E supports multiple types of wireless connectivity such as AP, Gateway, Repeater, WDS
Point-to-Point (PtP) and WDS Point-to-Multipoint (PtMP), allowing users to comprehensively experience various
applications. It also helps users to easily build wireless network and extend the wireless range of the existing
wireless network.
Easy Installation and Management
With user-friendly Web UI and step-by-step Quick Setup Wizard, the WNAP-C3200E is easy to install, even for
users who never experience setting up a wireless network. Furthermore, simply install our software controller,
PLANET SAPC (Smart AP Control), to deliver wireless profiles to multiple APs simultaneously, thus making the
central management simple.

User Manual of WNAP-C3220E
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Product Features 1.3
Wireless Standard Compliance
Compliant with IEEE 802.11n wireless technology with data rate of up to 300Mbps
Backward compatible with 802.11b/g standard
Supports IEEE 802.3af/at standard-based PoE
Secure Network Connection
Advanced security: 64-/128-bit WEP, WPA/WPA2 and WPA-PSK/WPA2-PSK (TKIP/AES
encryption), 802.1x
Supports wireless MAC address filtering control to limit the connected wireless clients
Supports 802.1Q VLAN and SSID-to-VLAN mapping
Supports IP/Port/MAC address/URL filtering, DoS, SPI Firewall
Supports DMZ and port forwarding
Bandwidth control per IP address to increase network stability
Multiple Operation Modes and Wireless Features
Multiple operation modes: AP, Gateway, Repeater, WDS
WMM (Wi-Fi multimedia) provides higher priority to multimedia transmitting over wireless
Coverage threshold to limit the weak signal of clients occupying session
Real-time Wi-Fi channel analysis chart and client limit control for better performance
Easy Deployment and Management
Supports PLANET AP Controllers in AP mode
Easy discovery by PLANET Smart Discovery
Self-healing mechanism through system auto reboot setting
System status monitoring through remote Syslog Server
Supports PLANET DDNS/ Easy DDNS

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Product Specifications 1.4
Product WDAP-C3220E
300Mbps 802.11n Ceiling-mount Wireless Access Point
Hardware Specifications
Interfaces LAN 1 x 10/100BASE-TX RJ45 port
Auto-negotiation and auto MDI/MDI-X
Antennas
Gain: 2 x 5dBi antenna
Button
Reset button (Press over 7 seconds to reset the device to the factory default)
LED Indicators
Power
Dimensions (Φ x H)
159 x 45mm
Weight
161 ±5g
Power Requirements 48V 0.5A, IEEE 802.3af/at PoE+
Power Consumption
< 5W
Mounting
Ceiling mount
Wireless Interface Specifications
Standard
IEEE 802.11b/g/n 2.4GHz
Media Access Control CSMA/CA
Data Modulation
Transmission/emission type: DSSS/OFDM
Data modulation type: OFDM: BPSK, QPSK, 16-QAM, 64-
QAM, DBPSK, DQPSK,
CCK
Frequency Range FCC: 2.412~2.462GHz
ETSI: 2.412~2.472GHz
Operating Channels FCC: 1~11
ETSI: 1~13
RF Power FCC: up to 25 ± 1.5dBm
ETSI: <20dBm (EIRP)
Receive Sensitivity
Network Mode Data Rate Receive Sensitivity (dBm)
2.4GHz
802.11b 1Mbps -95
11Mbps -90
802.11g 6Mbps -92
54Mbps -72
802.11n MCS0/MCS8 -92
MCS7/MCS15 -70
Software Features
LAN Static IP
Supports IP MAC binding
Wireless Mode
Access Point
Gateway
Repeater
WDS (AP/Bridge/Station)
Channel Width
20MHz, 40MHz,

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Encryption Security 64-/128-bitWEP, WPA, WPA-PSK, WPA2, WPA2-PSK, 802.1X
Wireless Security
Enable/Disable SSID Broadcast
Wireless MAC address filtering
User Isolation
Max. SSIDs 4
Max. Clients 64 per radio (50 is suggested, depending on usage)
Max. WDS Peers 4
Wireless QoS Supports Wi-Fi Multimedia (WMM)
Wireless Advanced
Auto channel selection
5-level transmit power control (100%, 75%, 50%, 25%, 12.5%)
Client limit control, coverage threshold
Wi-Fi channel analysis chart
Fast Roaming
Status Monitoring
Device status, wireless client List
PLANET Smart Discovery
DHCP client table
System Log supports remote syslog server
VLAN IEEE 802.1Q VLAN (VID: 3~4094)
SSID-to-VLAN mapping to up to 4 SSIDs
Self-healing Supports auto reboot settings per day/hour
System Management
Supports PLANET HardwareAP Controller/ Software AP Controller
Applicable controllers[1]: WAPC-500, SAPC
Remote management through PLANET DDNS/Easy DDNS
Configuration backup and restore
Supports UPnP
Supports IGMP Proxy
Supports PPTP/L2TP/IPSec VPN pass-through
SNMP v1/v2c/v3 support, MIB I/II, Private MIB
Remarks 1. ^the feature will be supported through firmware/system upgrade.
Environment & Certification
Temperature Operating: 0 ~ 40 degrees C
Storage: -40 ~ 70 degrees C
Humidity Operating: 10 ~ 90% (non-condensing)
Storage: 5 ~ 90% (non-condensing)
Regulatory CE, RoHS

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Chapter 2. Hardware Installation
Product Outlook 2.1
WNAP-C3220E
Dimensions:159 x 45mm
Weight: 161 ±5g
Triple View
Figure 2-1 WNAP-C3220E Triple View

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Front Panel
Figure 2-2 WNAP-C3220E Front Panel
Rear Panel
Figure 2-3 WNAP-C3220E Rear Panel

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Chapter 3. Connecting to the AP
System Requirements 3.1
Broadband Internet Access Service (Cable/xDSL/Ethernet connection)
One IEEE 802.3at PoE switch (supply power to the WNAP-C3220E)
PCs with a working Ethernet adapter and an Ethernet cable with RJ45 connectors
PCs running Windows 98/ME, NT4.0, 2000/XP, Windows Vista / Win 7, MAC OS 9 or later, Linux,
UNIX or other platforms compatible with TCP/IP protocols
1. The AP in the following instructions refers to PLANET WNAP-C3220E.
2. It is recommended to use Internet Explorer 11, Firefox or Chrome to access the AP.
Installing the AP 3.2
Before installing the AP, make sure your PoE switch is connected to the Internet through the broadband service
successfully at this moment. If there is any problem, please contact your local ISP.
Please install the AP according to the following steps. Don't forget to pull out the power plug and keep your
hands dry.
Step 1. Place the bracket on the wall or ceiling and mark each point in the bracket for the screws. Remove the
bracket to drill the points and insert the plastic wall-mounts. Use screws to lock the bracket by a screw
driver.
Figure 3-1 Fix it with the screws

User Manual of WNAP-C3220E
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Step 2. Load the device into the mounting bracket, and be sure the device is mated with fixed screws. Then, lock
the device in position and plug the Ethernet cable into the WNAP-C3220E.
Figure 3-2 Connect the Ethernet cable
Step 3. Plug the other end of the Ethernet cable into the PoE switch.
Figure 3-3 Connect the PoE injector

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Chapter 4. Quick Installation Guide
This chapter will show you how to configure the basic functions of your AP within minutes.
A computer with wired Ethernet connection to the Wireless AP is required for the first-time
configuration.
Manual Network Setup -- TCP/IP Configuration 4.1
The default IP address of the WNAP-C3220E is 192.168.1.253. And the default Subnet Mask is 255.255.255.0.
These values can be changed as you want. In this guide, we use all the default values for description.
Connect the WNAP-C3220E with your PC by an Ethernet cable plugging in LAN port on one side and in LAN
port of PC on the other side. Please power on the WNAP-C3220E by PoE switch through the PoE port.
In the following sections, we’ll introduce how to install and configure the TCP/IP correctly in Windows 10. And
the procedures in other operating systems are similar. First, make sure your Ethernet Adapter is working, and
refer to the Ethernet adapter manual if needed.
4.1.1 Configuring the IP Address Manually
Summary:
Set up the TCP/IP Protocol for your PC.
Configure the network parameters. The IP address is 192.168.1.xxx (If the default IP address of the
WNAP-C3220E is 192.168.1.253, and the DSL router is 192.168.1.254, the "xxx" can be configured to
any number from 1 to 252.) and subnet mask is 255.255.255.0.
1 Select Use the following IP address, and then configure the IP address of the PC.
2 For example, as the default IP address of the WNAP-C3220E is 192.168.1.253 and the DSL router is
192.168.1.254, you may choose from 192.168.1.1 to 192.168.1.252.