Planmeca intra Service manual

Quick Reference Manual

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The manufacturer, assembler, and importer are responsible for the safety,
reliability and performance of the unit only if:
-Installation, calibration, modification and repairsare carried out
by qualified authorized personnel.
-El e ct r i cal i nst al l a t i on s ar e car ri e d ou t a ccor d i ng to the appropriate
requirementssuch asIEC364.
-Equ ip me nt is u sed a ccor di ng t o t h e op erat in g in st r uct ions
Planmeca pursues a policy of continual product development. Although
every effort ismade to produce up-to-date product documentation this
publication should not be regarded asan infallible guide to current
specif icat i ons. We reserve t he ri ght t o make changes wi t hout pri or not ice.
COPYRIGHT PLANMECA USA 2010-09
Publication Revision
4
JO

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TABLE OF CONTENTS
I. INTRAORAL
A. Install
i. Intra Remote Phone Jack Wire Diagram 6
ii. Wall Exposure Wire Diagram 7
iii. Intra Remote Wire Diagrams 8
iv. Planmeca Intra Parameter Card 9
B. Troubleshooting
iv. Factory Default Settings 10
v. Invasive kV/mA Test 11
vi. Error Codes 12
vii. Recalling Factory Presets 13
viii. Planmeca Intra Internal Wire Diagram 14
II. PROLINE
A. Install
i. Setting the Time and Date 16
ii. Proline Dimensions 17
B. Troubleshooting
i. CC/EC Beam Alignment 18
ii. Proline PCBs 19
iii. Software Version/Compatibility 20
iv. CC User/Service Functions 21
v. Er 26/40 Troubleshooting 23
vi. Proline XC Internal Wire Diagram 31
vii. Proline CC Internal Wire Diagram 32
viii. Proline EC Internal Wire Diagram 33
ix. Help/Error Codes 34
C. Calibrating
i. XC Invasive Testing 38
ii. CC/EC Digital Manual 40
iii. Fixed Sensor Holder Manual 51
iv. Abridged XC Digital Pan Calibration Manual 67
v. Abridged XC Digital Pan/Ceph Calibration Manual 85
III. PROMAX
A. Install
i. Exposure Switch Wiring Instructions 120
ii. ProMax Installation Instructions 123
iii. ProMax Pan Dimensions 123
iv. ProMax Film Cephalometric Dimensions 124
v. ProMax Digital Cephalometric Dimensions 124
B. Troubleshooting
i. Position Sensor Calibration (POTS) 125
ii. Replacing/Upgrading Software 128
iii. Replacing Power Supply PCB 129
iv. Replacing CPU PCB 130
v. ProMax Invasive Testing 131

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vi. Help/Error Codes 133
vii. ProMax 2D Internal Wire Diagram 143
viii. ProMax 3D Internal Wire Diagram 144
C. Calibrating
i. ProMax Calibration Block Procedures 145
ii. ProMax DEC Calibration Procedures 148
iii. Abridged Digital Pan/Ceph Calibration Manual 153
IV. PROONE
A. Install
i. Wall Exposure Wire Diagram 194
ii. ProOne Dimensions 197
B. Troubleshooting
i. Updating Software 198
ii. Column Adjustment 199
iii. Help/Error Codes 203
iv. ProOne Internal Wire Diagram 208
C. Calibrating
i. Abridged Calibration Manual 209
V. PROSENSOR
i. Setting up an Ethernet ProSensor 241
ii. Quick Installation Guide for ProSensor Ethernet 247
iii. Quick Installation Guide for ProSensor USB 248
VI. SOFTWARE
A. Install
i. 2D Computer Specs 250
ii. Romexis User Login Setup 251
iii. Romexis DICOM Setup 257
iv. Romexis Configuration Setup 263
v. Romexis Template 18FMX & 4 BWX 267
vi. Integration Procedures for TWAIN 272
vii. Integration Procedures for Patterson Eaglesoft 274
viii. Mac Drivers Installation Procedures 276
B. Troubleshooting
i. SOLID Er11003 Troubleshooting 278
ii. Didapi Errors 279
iii. Troubleshooting ODBC Communication Error 280
iv. Digital ProMax Compatibility Chart 281
v. DxLoader (DxExport.exe): Export Dimaxis data to Romexis 282
C. Calibrating
i. Calibration Settings 286

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Intra Phone Jack Wire Diagram
Intra Generator Board PCB
–
+12v .– . Bl ack
EXP . – Red
GND . – . Green
SCL . – .Yellow
Note: Blue and white
terminalsare not used.
SCL
EXP
+12v
GND
Back side of the wall plate
+VCC and EXP are used for a
remote exposure switch
Wiring Guide

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Optional remote exposure switch
Set e xposur e
terminal to ON
Set b uzzer t o OFF
(ON if desired)
VCC
–
VCC
EXP – EXPOUT
ELM P
–
EXPIND
EXPIND
VCC
EXPOUT

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IMPORTANT !!!
Planmeca Intra is factory pre-programmed for
short cone and F-speed film
(i.e. Kodak Insight film)
To change the preset density settings (film type):
The density setting will determine how dark the image will be. Changing the density setting is a quick way of
adjusting all the pre-set buttons at once for a specific film in use.
1. Turn the x-ray off / on.
2. Turn off the bitewing button (no green light).
3. Press the SELECT key for 5 secs until time display flashes.
4. Press the SELECT key briefly once. The kV display should now flash.
5. Press the SELECT key briefly once. The mA display should now flash.
6. Press the SELECT key briefly once. The time display will now show
the density setting.
7. Use UP/ DOWN arrows to adjust density setting (see table below).
8. Press the SELECT key for 5 seconds to return back to user mode.
For digital sensor and phosphor plate applications,
change the x-ray to the correct mode before adjusting density settings.
NOTE: Press MODE key for 4 seconds to change to Phosphorus plate (P) and digital (d).
To change individual preset button settings:
1. Activate the button that you want to program.
2. Press the SELECT key for 5 secs until time display flashes.
3. Set the time to desired value with UP/DOWN arrows.
4. Press the SELECT key briefly once.
5. Set the kV to the desired value with UP/DOWN arrows.
6. Press the SELECT key briefly once.
7. Set the desired mA value with UP/DOWN arrows.
8. Press the SELECT key for 5 secs to return back to user mode.
NOTE: To program multiple buttons individually, repeat the steps 1-7.
shortconelongcone
D -speed film 4 7
E -speed film 1 4
F -speed film 0 3

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Fact ory Default Set t ings For t he Planmeca Int ra (3.06)
Film
Adult kV mA Time Child kV mA Time
Bi t e w i ng 6 3 8 0 .0 8 Bi t e w i ng 6 0 8 0 .0 6 4
En do 6 0 8 0 . 0 8 En do 6 0 8 0 . 0 6 4
Upper Occlusal 70 8 0.08 Upper Occulsal 66 8 0.064
Lower Occlusal 70 8 0.08 Lower Occulsal 66 8 0.064
Upper Centrals 60 8 0.08 Upper Centrals 60 8 0.05
Lower Cent rals 6 0 8 0.064 Lower Cent rals 60 8 0.04
Upper Pre-molar 63 8 0.08 Upper Pre-molar 60 8 0.064
Lowe Pre- mol ar 63 8 0.064 Lowe Pre-molar 60 8 0.05
Upper Molars 63 8 0.1 Upper Molars 60 8 0.08
Lower M olars 63 8 0.08 Lower M olars 60 8 0.064
Digital
Adult kV mA Time Child kV mA Time
Bi t e w i ng 6 3 8 0 .0 5 Bi t e w i ng 6 0 8 0 . 0 4
En do 6 0 8 0 . 0 5 En do 6 0 8 0 . 0 4
Upper Occlusal 70 8 0.05 Upper Occlusal 66 8 0.04
Lower Occlusal 70 8 0.05 Lower Occlusal 66 8 0.04
Upper Centrals 60 8 0.05 Upper Centrals 60 8 0.032
Lower Cent rals 6 0 8 0.04 Lower Cent rals 60 8 0.02
Upper Pre-molar 63 8 0.05 Upper Pre-molar 60 8 0.04
Lowe Pre- mol ar 63 8 0.04 Lowe Pre- molar 60 8 0.032
Upper Molars 63 8 0.064 Upper Molars 60 8 0.05
Lower M olars 63 8 0.05 Lower M olars 60 8 0.04
Phosphorus
Adult kV mA Time Child kV mA Time
Bi t e w i ng 6 3 8 0 .3 2 Bi t e w i ng 6 0 8 0 . 2 5
En do 6 0 8 0 . 3 2 En do 6 0 8 0 . 2 5
Upper Occlusal 70 8 0.32 Upper Occlusal 66 8 0.25
Lower Occlusal 70 8 0.32 Lower Occlusal 66 8 0.25
Upper Centrals 60 8 0.32 Upper Centrals 60 8 0.2
Lower Cent rals 6 0 8 0.25 Lower Cent rals 60 8 0.16
Upper Pre-molar 63 8 0.32 Upper Pre-molar 60 8 0.25
Lowe Pre- mol ar 63 8 0.25 Lowe Pre- molar 60 8 0.2
Upper Molars 63 8 0.4 Upper Molars 60 8 0.32
Lower M olars 63 8 0.32 Lower M olars 60 8 0.25

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Intra Invasive kV/mA Test
NOTE: Time must be set above 0.200 seconds to be able to get a reading.
kV
On the tubehead pcb P1 connector, measure DC volts between pins1&2 during exposure.
The reading should be:
kV x 0.04614 = Volts+/- 10%
mA
On the tubehead pcb P1 connector, measure DC volts between pins3&4 during exposure.
The reading should be:
mA x 0.4 = Volts+/- 10%

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Intra Error Codes
ERROR CODE ERROR M ESSAGE EXPLAN ATI ON
E. 0 0
Exposure key was released too early during the exposure.
- check the control panel cable, telephone cable, and the arm cable.
- replace the control panel or use another exposure switch.
E. 1 0
X-ray tube Anode voltage (kV) overshoot.
- run an preheat cal
- replace tubehead pcb, tubehead, then generator board. (this order)
E. 1 1
X-ray tube Anode voltage (kV) dropped suddenly.
- run an preheat cal
- replace tubehead pcb, tubehead, then generator board. (this order)
E. 1 2
X-ray tube cathode filament preheating voltages are not calibrated.
- run an preheat cal
- replace tubehead pcb, tubehead, then generator board. (this order)
E. 1 3
Filament preheating voltage calibration failed.
- do preheat again
- replace tubehead pcb, tubehead, feedback cable
E. 2 9 / 3 6 / 5 7
Membrane keyboard key short-circuited/ pressed during self test or faulty display
board.
- press Select to see re-occurs, if so replace membrane.
- replace membrane then control panel (this order)
E. 3 0 / 3 4
kV value does not reach or it exceeds the given value (difference more than 5%).
- check incoming mains voltage (must be
+/-
5% of 110)
- run an preheat cal, check feedback cable, check arm cable.
- replace generator pcb, tubehead pcb, tubehead (thisorder)
E. 3 1 / 3 3
X-ray tube Anode current (mA) missing, or not in specified limits.
- run preheat cal, check feedback cable, arm cable.
- replace tubehead pcb, tubehead (this order)
E. 3 3 X-ray tube Filament voltage (V) missing, or outside the range (too low or too high).
- see above
E. 3 4 X-ray tube Anode voltage (kV) missing, or below the specified limit.
- see above
E. 3 6
Too long of an exposure.
- switch out control panel
- replace membrane, control panel, tubehead pcb. (t his order)
E. 3 7
kV feedback signal open circuit or short circuit.
- check arm cable, check feedback cable.flip feedback cable over.
- replace tubehead pcb, tubehead. (this order)
E. 3 8
mA feedback signal open circuit or short circuit.
- check arm cable, check feedback cable. flip feedback cable over
- replace tubehead pcb, tubehead. (this order)

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E. 5 0
Tube head temperature sensor short circuit.
- check feedback cable flip feedback cable over.
- replace tubehead
E. 5 1
Tube head temperature sensor open circuit.
- check arm cable, check feedback cable. flip feedback cable over
- replace tubehead pcb, tubehead. (this order)
E. 5 2
Filament voltage feedback not in specified limits.
- check arm cable, check feedback cable. flip feedback cable over
- replace tubehead pcb, tubehead. (this order)
E. 5 7 Exposure key pressed during self test.
- see above
E. 6 0
+/-
15VDC voltage is out of limits.
- after turning on, replace tubehead pcb.
- after start of exposure, measure 12v on gen board. If dropsreplace gen board.
E. 6 1
Communication error between control panel and tube head CPU.
- check arm cable
- check D7 on tubehead pcb:
* if bright, replace tubehead pcb.
* if not on, replace arm cable.
E. 7 1 FLASH memory check-sum error (tube head CPU).
- replace tubehead pcb
E. 8 1 EEPROM memory defective (tube head CPU).
- replace tubehead pcb
E. 8 3 Config register error (tube head CPU)
- replace tubehead pcb
RECALLING THE FACTORY PRESETS
Press an hold down any of the preprogrammed setting keys when switching the unit on. The
error code E.29 will appear on the time display. (Figure 1)
Figure 1
Do not clear the error code by pressing the “Select” key but press the Occlusal exposure key for
6 seconds. (Figure 2). The factory presets have been recalled.
Figure 2

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Planmeca Intra Internal Wire Diagram

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Proline

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Setting Time and Date
Proline XC:
Press i
Press Ti me and da t e a dj ust men t
1. Time (24hr clock)
a. First is minutes, adjust up or down to proper minutes then press Next
i. Adjusts second minute number then first minute number
IE: if x:34, adjusts up or down for the 4, press Next and then up or down for
the 3 then press Next
b. Second is hours, adjust up or down to proper hour then press Next
2. Date (Day, Month, Year)
a. Third is days, adjust up or down to proper day then press Next.
b. Fourth is month, adjust up or down to proper month then press Next.
c. Fifth is year
i. Adjusts first number of year then press Next to move onto the second, third
and fourth number of the year.
Press OK to save the time and date.
Proline CC/EC:
1. Press the CTL button once and let go.
2. Press the Cl o ck button once and let go.
NOTE: Time will flash ri ght t o left and be in 24 hour time.
3. Use the Up and Down arrows to adjust the number.
4. Press the Cl o ck button once to move to the number.
NOTE: The dat e goes: Day, Mont h, Year.
5. Press the Rea d y / Pr et button to finish and save the time and date

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Proline Dimensions

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CC/EC Beam Alignment
CC:
PAN
1. Hold CTL and CEPH key for 6 seconds.
2. Press CTL once let go, and then press the Co l l i m a t o r Sel ect i o n key let go.
3. Press Exposure button to check beam.
4. If the beam is too left/right, use the mm +/- to move the beam. (Figure 4)
NOTE: The beam will not move whi le exposi ng. Adjust t he beam and t hen press t he exposure but t on t o check
alignment.
5. Press the Col l i ma t or Sel ect i on key once to save changes.
NOTE: Pressi ng t he Clock key will al so advance t he collimator t o next available beam posit ion.
6. Press CTL then the Co l l i m a t o r Sel ect i o n key to exit beam alignment mode.
7. Press the CEPH key to exit Service mode.
CEPH
1. Hold CEPH.
2. Follow the Pan instructions.
EC:
PAN
1. Hold CTL and Hidden key for 6 seconds to enter service mode.
2. Press CTL once let go, and then press the Cl o ck key let go to enter beam alignment
mode.
3. Press Exposure button to check beam
4. If the beam is too left/right, use the mm +/- to move the beam
NOTE: The beam will not move whi le exposi ng. Adjust t he beam and t hen press t he exposure but t on t o check
alignment.
5. Press the Cl o ck key once to save any changes.
NOTE: Pressi ng t he Clock key will al so advance t he collimator t o next available beam posit ion.
6. Press CTL then the Cl o ck key to exit beam alignment mode
7. Press the Hidden key to exit Service mode.
CEPH
1. Hold P, press exposure +/- to select Ceph collimator 4, 5, or 6. Let go of P.
2. Follow Pan instructions.

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Proline PCBs
665070
(3.51KP/2.07GP or earlier)
10002568
(Proline 5.x to 6.x)
665180
662051
471023
100105
17
Keyboard Processor
Keyboard Processor
Generat or Processor
Power Generat or
Low Volt age PCB
Tube head
CC/ EC Fi lm
CC/ EC Di git al
XEC/ XC
Generat or Processor
Keyboard Processor
Tube head
Proline
PSU PCB
10009419
10009814
10009812
10010517 = before XEC421512 w/ cables
10010327 = after XEC421512
10010470 &
10010471

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Software Version/Compatibility
665069
Version –B6
or older
“one big
software
chip”
665180
Version –C or later
“one small
software chip”
665181
Version –C or
later
“one small
software chip”
10009814
New EMC PCB
105-10-28
“one small software
chip”
665070
Version –B2 or
older
“Two big software
chips (PK0 / PK1)”
PM 2002
Proline:
PK0 1.67/PK1
1.67 &
PG1.69
PM 2002:
PK0 1.67/PK1
1.67 &
PG1.69
No compatible
PCBs
No compatible
PCBs
No compatible PCBs
665070
Version –D or later
“One small
software chip”
PM 2002
Proline:
PK3.51 &
PG1.69
PM 2002:
PK2.51 &
PG1.69
PM 2002 Proline:
PK3.75 & PG2.25
PM 2002: PK2.51 &
PG2.07
Dimax1: PK3.48
&PG3.12
No compatible
PCBs
No compatible PCBs
10002568
Version –L or later
“One small
software chip” /
“Dimax3
compatible”
No
compatible
PCBs
Film: PK6.00 &
PG6.00
Dimax 2/3: PK5.15
& PG5.15
No compatible
PCBs
No compatible PCBs
10009419
New EMC PCB
105-10-27
“one small
software chip” /
“Dimax3
compatible”
No
compatible
PCBs
Film: PK6.00 &
PG6.00
Dimax 2/3: PK5.15
& PG5.15
No compatible
PCBs
Film: PK6.60 & PG6.53
Dimax 2/3: PK5.61 &
PG5.60
Generator Processor PCB
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