Plantronics Blackwire C420-M User manual

Getting started:
The Plantronics Blackwire headset is ready to use with your
computer and Microsoft® Office Communicator 2007.
1. Connect your headset to the computer. If this is the first
time you are connecting the headset, wait for the
installation process to complete. Restart the computer if
directed to do so.
Configuring Office Communicator to always route call audio to
the headset:
2. Click the drop down arrow icon in the upper left corner of
the Office Communicator window.
3. Select the Tools option.
4. Then select Set Up Audio and Video.
5. The first screen will be Setup for Handset or Headset.
Verify that your Plantronics headset is selected in the
drop down menu. Click Next.
6. This screen is Setup for Speakers/Microphone or
Speakerphone. Select Custom in the main drop down
menu.
7. Make sure your Plantronics headset is listed as your
speaker and microphone in the two drop down lists.
8. Click Next.
9. In the next screen, you will set the audio output for your
sounds (for example: incoming call or new IM message
alerts). We recommend that you use your PC speakers for
this setting (if you have a sound card and speakers
available). After making your selection click Finish.
Note: USB configuration settings are unique for each USB port. If you
connect the headset to a different port you will need to make these
changes again to set behavior for that USB port.
Blackwire™C420-M™Quick Setup Guide
Welcome:
Using a Plantronics Blackwire headset for PC
calls will deliver a simpler, more comfortable
and better sounding audio experience than
you could get using just your computer’s
internal microphone and speaker.
Plantronics Headset
Plantronics Headset
9
©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire and C420-M are trademarks or registered trademarks of Plantronics, Inc. Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other
countries. Published 01.11
2
3
4
6
7
7
8
Control Functions:
A. Mute Microphone
B. Volume Adjust
C. Call Answer/End
C
B
A
Blackwire C420-M Key Features:
Wideband for best PC audio telephony
Folds flat and tucks into carrying case for
use on the go
Dynamic EQ stereo automatically adjusts
for voice and multimedia use
Noise-canceling microphone filters out
background noise

Making and Receiving Calls with Microsoft Office Communicator 2007
To MAKE a call:
To call an existing contact, select the
contact you would like to call (1) and
click the call button next to their name
(2). To call other numbers for that
contact, click the calling options arrow
(3) to the right of the call button.
You can also enter a phone number
manually using the search box located at
the top of the Office Communicator
screen.
When a call is placed, a call window will
open, and the audio will be routed to
your headset.
To RECEIVE a call:
When you receive a call, a notification
window will appear in the lower right
hand corner of your computer screen (4).
To answer the call, use the controls on
your headset or click the left pane (5) of
the call notification window.
To REDIRECT a call:
If it’s not convenient to take the call, you
can click Redirect (6) and choose one of
the available options (7).
1
2
3
5
7
4
©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire and C420-M are trademarks or registered trademarks of Plantronics, Inc. Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other
countries. Published 01.11
6