Plantronics Voyager PRO UC v2 User manual

TM
USER GUIDE
Voyager®PRO UC v2
Bluetooth Headset
BT300-M
Bluetooth USB Adapter

2
ContentsContentsContents
Welcome 3
System Requirements 3
Computer 3
Adapter and Headset Basics 5
Adapter 5
Headset 5
Stowing the headset 5
Headset Controls 6
Headset Controls and Indicators 7
Fit your Headset 8
Fitting the Headset 8
Quick-turn Adjustment for the left ear 9
Accessories and replacement parts 9
Charging Headset 9
Charge Indicator Lights 9
Connect PC and Call 10
USB Adapter set-up 10
USB Adapter LED indicators 10
Make a Call 10
To Re-Pair your Bluetooth Adapter 11
Use Your Headset with Lync/Microsoft Office Communicator 12
Powering Headset On/Off 12
Placing, Answering, and Ending Calls with
Lync/Microsoft Office Communicator 12
Muting Headset During a Call 13
Pair Mobile Phone and Call 14
Placing a Call with your Headset and Bluetooth Mobile Phone 15
Answering and Ending Calls with your Headset
and Bluetooth Mobile Phone 15
Advanced Features 16
Smart Sensor Features 16
Low Battery Warnings 17
Call Button Behavior with PC and Mobile Connected (not on a call) 17
Listening to Audio via A2DP
(Advanced Audio Distribution Profile for Bluetooth) 17
Transmission Range 17
Simultaneous Call Handling Behavior (PC & Mobile) 17
Optional Plantronics Software 19
Plantronics Control Panel 19
Plantronics Update Manager 21
Troubleshooting 22
Troubleshooting — Lync/Microsoft Office Communicator Usage 22
Troubleshooting — Mobile Phone Usage 23

3
Welcome
Congratulations on purchasing your new Plantronics Voyager PRO UC v2. This user guide
contains instructions for setting up and using your Voyager PRO UC v2 Bluetooth Headset and
BT300-M USB Adapter.
Please refer to the separate safety instructions for important product safety information prior
to installation or use of the product.
System Requirements
Computer
• Supported Operating Systems:
Windows XP®SP3 or later,
Windows Vista® SP1 or later,
Windows® 7 SP1 or later recommended
• Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or
equivalent (Recommended)
• RAM: 96 MB (Minimum); 256 MB (Recommended)
• Hard Disk: 280 MB (Minimum); 500 MB (Recommended)

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1 Voyager PRO UC Headset with pre-installed medium eartip
2 USB Adapter
3 Soft gel eartips (small & large) and optional foam tip covers (small & medium)
4 Carry case
5 AC charging cable
6 USB charging cable
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2
3
4
5
6

Adapter
Headset
5
Adapter and Headset Basics
1
1 LED indicator light
1 Volume/mute button
2 Call button
3 Micro USB charging port
4 Power button
5 LED indicator light
345
12
Stowing the headset

66
Headset Controls
345
12
1 Volume/Mute button
Increase/decrease volume
Mute/Unmute mic during a call
Pause/Play audio
Tap + or – button to adjust listen volume
1-second press of both + and – buttons
1-second press of both + and – buttons
2Call button
Answer a call or end it (PC or Mobile)
Redial last outbound mobile call
Initiate mobile phone’s voice-dialing*
Reconnect lost connection
* Feature not supported by all mobile phones
1 tap
2 taps
2-second press until tone heard
1 tap
3 Micro USB charging port 90 minutes for full charge
4 Power button
On or off
Talk time voice alert/sensor checker
Activate pairing mode
2-second press
1 tap
With headset off press until LED flashes red/blue
5 LED
Charging
Battery status
Pairing mode
Solid red. When fully charged, LED is off.
Low = 2 red flashes, Recharge = 3 red flashes
Flashes red/blue

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Headset Controls and Indicators
Action Indicator Light Tone Voice Prompt
Power On/Off Press Power/Off
button
2 seconds
On: solid blue for
2 seconds
Off: solid red for
2 seconds
On: ascending
tone
Off: descending
tone
On: “Power on”
followed by a voice
prompt detailing
battery status.
Off: “Power off”
Check if headset is
powered on
Short press
call button or
volume + or -
button
Short blue flash None
Incoming call alert None Flashes blue Three single low
tones
Call answer/end Short press call
button
Short blue flash Single low tone
followed by low-
low-high tones
Adjust the listen
volume (during a
call)
Short press
volume +
or - button
Single blue flash Tone at each
change in volume.
Double tone when
min/max volume
level reached
“Volume minimum”
“Volume maximum” at
the limits of the range
Call indicator light
(enable/disable)
With headset
powered on,
press power,
volume +
and - buttons
simultaneously
for
1 second
Turn indicator on:
blue glow increases
for 2 seconds
Turn indicator off:
blue glow
fades for 2 seconds
Single low tone
Reconnect after
leaving range for
more than 30
seconds
Short press call
button
Single blue flash Single low tone “PC connected”
“Phone 1 connected”
“Phone 2 connected”
“Connected” depending
on the device
configuration.

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Fitting the Headset
The headset comes configured for the right ear, with the medium eartip installed, however you
can replace it with the small or large eartip provided or configure the headset to fit on the left
ear. For the best sound clarity and comfort, make sure you have a secure fit.
Replace the eartip for a better fit
1Grip the eartip and gently push it into the speaker housing.
2Rotate it a quarter turn to the left to unlock.
3Pull the eartip away from the headset.
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13
Attach a new eartip
4 Align the tabs on the eartip with the slots on the speaker housing.
5 Gently push the eartip into housing while turning it a quarter turn to the right. The eartip will
stop rotating when it is locked.
You may want to add an optional foam eartip cover for additional comfort. (small & medium)
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4
5
Wearing the headset
1Guide the earloop behind your ear and position the headset so that the speaker and eartip rest
comfortably in your ear.
2Pivot the boom up to point the microphone toward the corner of your mouth.
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2
Fit your Headset

Quick-turn Adjustment for the left ear
1Pivot the boom into an upright position.
2Rotate the boom and speaker to the other side of the headset and lower it before fitting your
other ear.
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Accessories and replacement parts
You can order additional accessories and replacement parts here: www.plantronics.com/accessories
Charging Headset
Charge your headset before using. Plug in your headset and place on
a flat non-metallic surface. The Smart Sensors in your headset fully
calibrate while charging. When fully charged the LED goes off.
NOTE Always charge at near room temperatures; never charge
battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).
Check Battery Level and Smart Sensor
To check the battery status, the headset must be powered on. While wearing the headset short
press the power button and a voice alert will advise you of the talk time you have remaining on
your current charge. If you hear a beep after the remaining talk time your Smart Sensors are
not calibrated properly. Remove the headset from you ear and place the headset flat on a non-
metallic surface and connect to charger for 10 seconds to recalibrate the Smart Sensors. While
not wearing your headset short press the power button and indicator light flashes red to show
the battery charge level as shown below.
Charge Indicator Lights
Red Flashes Battery Level
SMore than 2/3 full
S S 1/3 to 2/3 full
S S S Less than 1/3 full
USB Cable
A USB cable is supplied to allow you to charge the headset from a PC’s USB port. The PC must
be powered on to charge via USB 2.0 or higher.
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charging time
30 min ...........................
Minimum charge
before first use
1.5 hours ..........................
Full charge

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USB Adapter set-up
Your Bluetooth adapter is pre-paired to your headset.
1Power on the headset
2Insert the USB adapter directly into the laptop or PC.
NOTE Do not insert directly into a docking station or hub.
The LED will become solid blue to indicate the adapter is powered on and is connected to the
headset.
NOTE It is normal to see the LED flash at startup before connection is established.
USB Adapter LED indicators
Headset powered off None
Paired/connected Solid blue
Active call Flashing blue
Audio Flashing blue
Make a Call
1Ensure the headset is powered on and the USB adapter is connected. The LED will be solid blue.
2Ensure Lync/Microsoft Office Communicator is running on your PC.
3Set the volume to a comfortable level. Check your Lync/Microsoft Office Communicator
settings: Tools > Set-up Audio and Video > Test. The default for Headset, Speaker/Microphone
and Sounds should all be set to default to Plantronics BT300M.
PC Audio Setup for Windows 7 (To reach this screen: Control Panel > Sound)
Default Setting: All PC sounds
and audio is played in the
headset.
Alternative Setting: All PC sounds
played through your PC speakers
and communication audio is
played in your headset.
Connect PC and Call