Plantronics Voyager Edge UC Series User manual

Voyager Edge UC Series
User Guide

Contents
What's in the box 3
Overview 4
Headset overview 4
Bluetooth USB Adapter 4
Charge case overview 5
Pair 6
Bluetooth pairing 6
NFC pairing 6
Pair Another Phone 6
Select language 7
Connect 8
Connect to PC 8
Pair (USB adapter) 8
Charge 9
Check headset battery status 9
Use the charge case 10
Fit 11
Adjust the fit 11
The Basics 12
Make/Take/End Calls 12
Mute 13
Adjust the volume 13
Use Smart Sensors 13
Play or pause streaming audio 14
More Features 15
Voice alerts 15
Voice commands 15
Use two phones 16
Change headset settings 16
Update headset firmware 16
Support 17
2

Headset with medium eartip Charge case
USB Bluetooth adapter Micro USB cable*
Earloop Small and large eartip
NOTE *Charger style may vary by product.
What's in the box
3

Call button
Volume button
Micro-USB charge port
Mute button
Voice button
Play/Pause button
Power button
Headset LED (indicator light)
Indicator light (LED)
Overview
Headset overview
Bluetooth USB Adapter
4

The Bluetooth USB adapter is stored in the bottom of the charge case.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LEDs flash when charging.
Charge case LEDs; indicates case/headset battery status
Headset: Touch the icon to display the headset battery status
Charge case: Touch the icon to display the charge case battery status
Micro USB charge port
When fully charged, the charge case provides an extra 10 hours of battery life for the headset.
Charge case overview
5

NOTE If your phone supports Near Field Communication (NFC), go to NFC pairing.
1Wearing your headset, power it on. You hear “welcome” in all the supported languages and then
"pairing" in the default language. The headset LED flashes red and blue.
2Activate Bluetooth®on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android™Settings > Bluetooth: On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT_Edge.” If necessary, enter four zeros (0000) for the passcode or accept the
connection. Once successfully paired, you hear “pairing successful."
1Ensure NFC is on and your phone’s display is unlocked.
2Tap and hold the headset to the phone’s NFC tag location until NFC pairing completes. If
necessary, accept the connection.
TIP Keep an eye on your Smartphone's screen for prompts to start and accept the pairing process.
NOTE The headset’s NFC tag is located on the top of the headset. Phone NFC tag locations vary.
After pairing your headset to your phone, you may want to pair another phone.
1Power on your headset.
2Choose:
• Tap the Voice button and say “Pair mode”
•Press and hold the Call button until you hear "pairing"
3Activate Bluetooth on your phone and set it to search for new devices.
4Select “PLT_Edge.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset indicator lights stop
flashing.
Pair
Bluetooth pairing
NFC pairing
Pair Another Phone
6

Once your headset is paired and connected to your phone, you can change the headset
language.
1Wearing your headset, power it on.
2Press and hold the Volume up + and down – buttons together until you hear “welcome." The
language selection directions repeat in every supported language.
3Follow the voice-guided prompts to select the headset language.
Select language
7

Your Bluetooth USB adapter comes pre-paired to your headset.
1Insert the Bluetooth USB adapter into your laptop or PC (not docking station).
2The USB adapter LED flashes blue and then turns solid blue to indicate the headset is connected
to the USB adapter. You hear “PC connected.” The LED remains solid blue when not on an active
call and flashes blue when on a call.
3OPTIONAL Load Plantronics Hub for Windows and Mac by visiting plantronics.com/software for
headset button functionality.
NOTE Plantronics Hub software allows you to customize your headset's behavior through advanced
settings and options.
You may need to re-pair your Bluetooth USB adapter to your headset.
Place your headset into pairing mode. Insert the USB adapter into your laptop or PC (not a
docking station). Pairing is successful when the headset LED stops flashing red/blue and the
USB LED is solid blue.
Connect
Connect to PC
Pair (USB adapter)
8

It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is
complete.
TIP To reset the accuracy of the talk time prompt, deplete the headset battery then charge fully.
Headset LED behavior while charging with micro USB cable
Off Charging complete
Battery high
Battery medium
Battery low
Battery critical
There are three ways to check your headset battery status.
1Wearing the headset, tap the Voice button, say "Check battery" and listen to the voice alert.
2Wearing the headset, tap the Call control button and listen to the voice alert (smartphone only).
3When not wearing the headset, tap the Call control button and observe the headset LEDs.
Headset LED behavior for battery status
Off Charging complete
Battery high
Battery low, less than 30 minutes remaining
Battery critical , under 10 minutes remaining
Charge
Check headset battery
status
9

A fully charged case can supply an additional 10 hours of headset talk time.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LED's flash when charging.
Check the charge case or headset battery status by touching/swiping either the case or headset
icons. The LEDs indicate the battery status.
Battery status LEDs for charge case and headset
Battery high
Battery medium
Battery low
Battery critical; Recharge case/headset
Use the charge case
10