Plantronics Voyager Edge UC Series User manual

Voyager Edge UC Series
User Guide

Contents
What's in the box 3
Overview 4
Headset overview 4
Bluetooth USB Adapter 4
Charge case overview 5
Pair 6
Bluetooth pairing 6
NFC pairing 6
Pair Another Phone 6
Select language 7
Connect 8
Connect to PC 8
Pair (USB adapter) 8
Charge 9
Check headset battery status 9
Use the charge case 10
Fit 11
Adjust the fit 11
The Basics 12
Make/Take/End Calls 12
Mute 13
Adjust the volume 13
Use Smart Sensors 13
Play or pause streaming audio 14
More Features 15
Voice alerts 15
Voice commands 15
Use two phones 16
Change headset settings 16
Update headset firmware 16
Support 17
2

Headset with medium eartip Charge case
USB Bluetooth adapter Micro USB cable*
Earloop Small and large eartip
NOTE *Charger style may vary by product.
What's in the box
3

Call button
Volume button
Micro-USB charge port
Mute button
Voice button
Play/Pause button
Power button
Headset LED (indicator light)
Indicator light (LED)
Overview
Headset overview
Bluetooth USB Adapter
4

The Bluetooth USB adapter is stored in the bottom of the charge case.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LEDs flash when charging.
Charge case LEDs; indicates case/headset battery status
Headset: Touch the icon to display the headset battery status
Charge case: Touch the icon to display the charge case battery status
Micro USB charge port
When fully charged, the charge case provides an extra 10 hours of battery life for the headset.
Charge case overview
5

NOTE If your phone supports Near Field Communication (NFC), go to NFC pairing.
1Wearing your headset, power it on. You hear “welcome” in all the supported languages and then
"pairing" in the default language. The headset LED flashes red and blue.
2Activate Bluetooth®on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android™Settings > Bluetooth: On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT_Edge.” If necessary, enter four zeros (0000) for the passcode or accept the
connection. Once successfully paired, you hear “pairing successful."
1Ensure NFC is on and your phone’s display is unlocked.
2Tap and hold the headset to the phone’s NFC tag location until NFC pairing completes. If
necessary, accept the connection.
TIP Keep an eye on your Smartphone's screen for prompts to start and accept the pairing process.
NOTE The headset’s NFC tag is located on the top of the headset. Phone NFC tag locations vary.
After pairing your headset to your phone, you may want to pair another phone.
1Power on your headset.
2Choose:
• Tap the Voice button and say “Pair mode”
•Press and hold the Call button until you hear "pairing"
3Activate Bluetooth on your phone and set it to search for new devices.
4Select “PLT_Edge.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset indicator lights stop
flashing.
Pair
Bluetooth pairing
NFC pairing
Pair Another Phone
6

Once your headset is paired and connected to your phone, you can change the headset
language.
1Wearing your headset, power it on.
2Press and hold the Volume up + and down – buttons together until you hear “welcome." The
language selection directions repeat in every supported language.
3Follow the voice-guided prompts to select the headset language.
Select language
7

Your Bluetooth USB adapter comes pre-paired to your headset.
1Insert the Bluetooth USB adapter into your laptop or PC (not docking station).
2The USB adapter LED flashes blue and then turns solid blue to indicate the headset is connected
to the USB adapter. You hear “PC connected.” The LED remains solid blue when not on an active
call and flashes blue when on a call.
3OPTIONAL Load Plantronics Hub for Windows and Mac by visiting plantronics.com/software for
headset button functionality.
NOTE Plantronics Hub software allows you to customize your headset's behavior through advanced
settings and options.
You may need to re-pair your Bluetooth USB adapter to your headset.
Place your headset into pairing mode. Insert the USB adapter into your laptop or PC (not a
docking station). Pairing is successful when the headset LED stops flashing red/blue and the
USB LED is solid blue.
Connect
Connect to PC
Pair (USB adapter)
8

It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is
complete.
TIP To reset the accuracy of the talk time prompt, deplete the headset battery then charge fully.
Headset LED behavior while charging with micro USB cable
Off Charging complete
Battery high
Battery medium
Battery low
Battery critical
There are three ways to check your headset battery status.
1Wearing the headset, tap the Voice button, say "Check battery" and listen to the voice alert.
2Wearing the headset, tap the Call control button and listen to the voice alert (smartphone only).
3When not wearing the headset, tap the Call control button and observe the headset LEDs.
Headset LED behavior for battery status
Off Charging complete
Battery high
Battery low, less than 30 minutes remaining
Battery critical , under 10 minutes remaining
Charge
Check headset battery
status
9

A fully charged case can supply an additional 10 hours of headset talk time.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LED's flash when charging.
Check the charge case or headset battery status by touching/swiping either the case or headset
icons. The LEDs indicate the battery status.
Battery status LEDs for charge case and headset
Battery high
Battery medium
Battery low
Battery critical; Recharge case/headset
Use the charge case
10

The loop of the gel eartip tucks into the back curve of your ear for a stable fit.
1With the headset powered off, replace the eartip with one of the two alternate sizes if it feels
loose or tight in you ear.
2To adjust the fit, rotate the eartip on the headset or add the optional clip-on earloop.
NOTE If the eartip feels loose after use, remove the eartip, wash it in warm water, let it dry and
reattach.
Fit
Adjust the fit
11

Answer a call
Choose:
• Put on the headset to answer call, or
• Say “answer” after call is announced (smartphone only), or
•Tap the Call button
Answer a second call
First, tap the Call button to end current call, then tap the Call button again to answer new
call.
End a call
Tap the Call button to end current call.
Reject a call
Choose:
• Say “ignore” after call is announced (smartphone only), or
•Press Call button for 2 seconds
Call back last call (smartphone)
To dial your last number you dialed, double-tap the Call button.
Voice dial (phone feature)
If your smartphone has a voice-enabled assistant, press the call button for 2 seconds and
wait for phone prompt.
The Basics
Make/Take/End Calls
12

Caller Announcement (mobile phone only)
When wearing your headset, you will hear the name of a contact calling you so you can decide
whether to answer or ignore the call without having to check the phone screen.
An incoming caller name is announced:
• if your phone supports Phone Book Access Profile (PBAP)
• if you granted access to your contacts during pairing process (for many mobile phones, this is
preset out-of-the box and may not be necessary)
• if the caller is stored in the phone's contacts list
An incoming caller name is not announced: if the caller is unknown, unlisted, or blocked
During a conversation, press the Mute button . You hear “mute on” or “mute off." An alert
repeats every 15 minutes when mute is on.
NOTE If the headset smart sensors are enabled (default), mute is deactivated when the headset is
taken off and the headset is no longer muted.
Toggle the Volume button up (+) or down (–) during a call or while streaming audio.
While not on a call or streaming audio you can toggle the Volume button to adjust the
volume level for Caller Announce and other voice prompts.
Smart sensors in this headset recognize if the headset is being worn and can automatically
perform time-saving functions.
Putting on your headset will:
• Answer an incoming call
• Transfer an active call from your phone
• Resume streaming audio
Taking off your headset will:
• Transfer an active call to your phone
• Pause streaming audio
• Lock the Call button to avoid accidental calls
Reset sensors
You may need to reset the sensors if they are not working as expected.
To reset your sensors, connect the headset directly to your computer's USB port, and place it,
with the eartip up, on a flat non-metallic surface for more than 10 seconds.
Mute
Adjust the volume
Use Smart Sensors
13

Disable sensors
To disable the sensors, hold both the Voice and Call buttons for more than 6 seconds
until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue.
NOTE Sensors cannot be disabled while streaming audio.
A 2-second press of the Play/Pause button will either pause or resume playback of
streaming audio.
NOTE You must pause your streaming audio before you:
• use your headset's voice commands
• initiate an outbound call with your headset (call back or voice dial)
NOTE If you power off the headset or go out of phone range while streaming audio, your headset
will not play/pause the stream upon reconnecting until you manually resume streaming with your
phone.
Play or pause streaming
audio
14

You can change the language of voice alerts three different ways.
• Select a new headset language using your headset (see Select language)*
• Download and install the HUB app on your phone (visit plantronics.com/apps)*
• Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)
Voice alerts list
Following is a list of the most frequent voice alerts.
• "Answering call"
• "Battery low"
• "Calling back last number"
• "Incoming call"
• "Lost connection"
• "Mute on/off"
• "No phone is connected"
• "Pairing"
• "Pairing incomplete, restart headset"
• "Pairing successful"
• "Power on/off"
• "Phone X connected/disconnected"
• "Recharge headset"
• "Say a command"
• "Smart sensors on/off"
• "Talk time remaining X hours"
• "Volume maximum/minimum"
Adjust voice alert volume
Toggle the volume button when the headset is powered on and idle (not on a call or streaming
music) to adjust the volume of the headset's voice alerts.
You can change the language of voice commands three different ways.
• Select a new headset language using your headset (see Select language)*
• Download and install the HUB app on your phone (visit plantronics.com/apps)*
• Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)
To use voice commands, tap the Voice button , wait for command request, then say a
command. For example, “What can I say?” tells you the full list of available commands.
Voice commands list
• "Am I connected?"
• "Answer"
More Features
Voice alerts
Voice commands
15

• "Call back"
• "Cancel"
• "Check battery"
• "Ignore"
• "Pair mode"
• "What can I say"
NOTE The voice-dial feature on your phone is initiated by pressing the Call button for 2 seconds.
The voice-dial feature is not a headset voice command.
Disable the answer/ignore voice commands
1Power on the headset.
2Press and hold the Voice button until you hear “voice answer off.”
3Repeat to reactivate the voice answer commands.
Multipoint technology lets you pair a second phone and answer calls from either phone.
Once you have paired your two phones, it's easy to answer calls from either phone.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
When on a call, you will hear a ringtone notification of the incoming call from the second paired
phone. To answer a second call from the other phone, you must end the current call (tap Call
button) so the new call automatically answers.
If you choose to not answer the second call, it will go to voicemail.
You can change the headset settings two different ways.
• Download and install the HUB app on your phone (visit plantronics.com/apps)*
• Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)
The following headset settings can be changed:
• Turn voice commands on/off
• Turn high quality audio (A2DP) streaming on/off
• Turn Wideband Audio for HD Voice on/off
• Customize smart sensors
• Customize mute
You can update your headset firmware using a USB cable and computer with the MyHeadset
Updater tool installed.
1Connect your headset and USB cable to your computer.
2Download the MyHeadset Updater tool by visiting plantronics.com/myheadset.
Besides receiving firmware updates, you can also change language and regional settings and
configure other features.
Use two phones
Change headset settings
Update headset firmware
16

Support
NEED MORE HELP?
plantronics.com/support
Plantronics, Inc. Plantronics BV
345 Encinal Street
Santa Cruz, CA 95060
United States
South Point Building C
Scorpius 140
2132 LR Hoofddorp, Netherlands
©2015 Plantronics, Inc. All Rights Reserved. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics is under license.
iPhone is a trademark of Apple, Inc. All other trademarks are the property of their respective owners.
Patents: US 5,712,453; CN ZL201430031969.6; ZL201430040931.5; EM 002408096; 002417121; patents pending.
204165-06 (01.15) MODEL ID: PITE14, ADAPTER: BT300