Plantronics A20 User manual

Owner Registration
PLEASE COMPLETE YOUR OWNER REGISTRATION NOW AND MAIL TO PLANTRONICS. This is not a condition for warranty service, but will assist us in providing warranty service and technical support for the product.
1) Product acquired for use in: (Check one) 5) Please indicate the age and gender of the
primary user (f l ifi ti l ):
Mr. Last Name Company Address City Phone (Day) Phone (Night) email address
Ms.
Place of purchase/store name:
A20
Mrs.
ZipState
Ext.
Date of Purchase
Miss First Name
month day year
(If applicable)
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©
th
co
Pa
U
Pr
1) Product acquired for use in: (Check one)
1
❑
Home/home office
2
❑
A call center

3
❑
An office outside the home
4
❑
Other
2) How many people are employed at the primary
work location/business address of the user?
1
❑
1-19 3
❑
100-249 5
❑
500-999

2
❑
20-99 4
❑
250-499 6
❑
1,000+
3) Approximately how many hours per day does
the user spend on the telephone for:
Work:

1
❑
0-1 hr 3
❑
4-5 hrs 5
❑
8+ hrs

2
❑
2-3 hrs 4
❑
6-7 hrs
Personal:

1
❑
0-1 hr 3
❑
4-5 hrs5
❑
8+ hrs

2
❑
2-3 hrs 4
❑
6-7 hrs
4) Will this product be used primarily for:(Check one)
1
❑
Business use 3
❑
or both

2
❑
Personal use
5) Please indicate the age and gender of the primary user (for classification purposes only):
Age:

1
❑
Under 18 3
❑
40-49

2
❑
18-39 4
❑
50 & over
Gender:

1
❑
Male 2
❑
Female
6) Are you the primary user of this product?
1
❑
Yes 2
❑
No
7) Plantronics or our affiliates may choose to contact you to request feedback or offer you product information on products or services we think may be of interest to you. Please specify if you prefer
not
to be contacted (check all that apply).
1
❑
By email 2
❑
By mail 3
❑
By telephone
4
❑
Do not contact me
5
❑
Do not allow your affiliates to contact me
Fold Here Fold Here Fold Here
Thank you for filling out your owner registration. Please tear off at perforation below. Fold to show Plantronics’address. Remove strip or moisten glue, seal and mail.
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345 Encinal Street
Santa Cruz, California 95060
800.544.4660
www.plantronics.com
© 2001 Plantronics Inc. All rights reserved. Plantronics,
the logo design, and the Plantronics and logo design
combined are registered trademarks of Plantronics Inc.
Patents
U.S. 5,259,780 and 6,297,462 and Patent Pending
Printed in USA. 45598-01 (12-01)
T
A
A
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User Guide
Telephone Headset
Amplifier and
Accessory Deck
Model A20
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i
V
olume
EarMicT
one
Mute
A
V
olume
ListenSpeakT
one
Mode
D
V
olume
EarMic T
one
+
-
Mute
V
olume
Ear Mic T
one
Mute
VolumeMic T
one
+
-
Mute
1
2
3
4
0
F
G
B C
E
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ii
WELCOME ■BIENVENU ■BIENVENIDO ■BIENVENIDO ■CHINESE ■KOREAN
V
olume
EarMic T
one
Mute
1
14
13
17
3
89
12
10
4
2
5
6
7
21

11
15
14
☎
ACC

12
20
19
16
18
21
11
DIAGRAM
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iii
DIAGRAM KEY
Amplifier to Quick
DisconnectTM Coil Cable
(P/N 26716-01)
Volume Rocker Switch
Increase
Volume Rocker Switch
Decrease
Mode Selector
Volume Indicator
Mute Bar
Headset/Handset
SelectorBar
Listen Volume Indicator
Speak Volume Indicator
Tone Indicator
Amplifier to
Telephone Cable
(P/N 40974-01)
Configuration Dial
Accessory Deck
AC Power Supply
(P/N 47249-01)
On Line Indicator (OLI)
(P/N 46657-01)
Handset Cable Jack
Headset Holder
(P/N 46336-01)
AC Adapter Jack
Accessory Jack
Telephone Jack
Amplifier
Front Rear
1
2
3
4
5
6
7
8
14
15
16
9
10
11
12
13
17
18
19
20
N
21
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17
How to Obtain Warranty Repairs
To obtain in or out of warranty service, please prepay shipment and return the
unit to the appropriate facility listed below:
IN THE UNITED STATES IN CANADA
Plantronics Service Center Plantronics Service Center
345 Encinal Street 1455 Pitfield Boulevard
Santa Cruz, CA 95060 Saint-Laurent, Quebec H4S 1G3
Tel. [phone] Tel. [phone]
Fax [phone] [phone]
Fax [phone]
Please use the original container, or pack the unit(s) in a sturdy carton with
sufficient packing material to prevent damage. Include the following
information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to address
3. Ship-to address
4. Number and description of units shipped
5. Name and telephone number of person to call, should contact be necessary
6. Reason for return and description of the problem
Damage occurring during shipment is deemed the responsibility of the carrier,
and claims should be made directly with the carrier.
WARRANTY AND SERVICE
The name Plantronics, the Plantronics logo and SoundGuard are registered
trademarks of Plantronics, Inc.
Vista, Quick Disconnect, Call Clarity, and SoundGuard Plus are trademarks
of Plantronics, Inc.
Try our Fax-on-Demand Information Services at:
Tel. [phone] (Prompt #4)
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NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
PLANTRONICS PO BOX 9367 BREA CA 92822-8881
POSTAGE WILL BE PAID BY ADDRESSEE
FIRST-CLASS MAIL PERMIT NO. 51 BREA CA
BUSINESS REPLY MAIL
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