Sound of Bed
The level of sound experienced during operation is directly related to the layout of the room
that the bed is in. A humming sound is normal during proper use.
Warranty
The Envyy Bed has a one-year warranty. Please do not open any control boxes or remote hand-
controls, motors, or other electrical components in the bed. The product warranty will be void
if these components are tampered with or altered. Do not attempt to alter the component
wiring or adjust or modify the structure of this product in any way. Any repair or replacement
of the bed’s components must be performed by Platinum Health’s authorized manufacturer.
Non-compliance to any of the instructions stated above in this section will cause your warranty
to be void.
Warranty Activation Card & Registration
The Envyy Bed comes with a standard manufacturer’s warranty. This warranty is active from
the original purchase date. The warranty is 10 years on the frame and one year parts and labor.
If you purchased an extended warranty, please contact us via email or phone and we will mail
you your copy of the warranty. Please visit www.platinumhealthllc.com to learn about the
Envyy Bed’s Extended Warranty.
Service Requirements
In the event that service is required, technicians are not responsible for moving furniture,
removing headboards, footboards, or any other items required to perform maintenance on the
bed.
Small Children & Pets Warning
After unboxing the bed, immediately dispose of packing materials, as they can suffocate small
children and pets. To avoid injury, children or pets should never be allowed on or under the
bed. Children should never operate this bed without adult supervision.
Pacemaker Warning
An optional massage feature is an option on some models that may produce a vibrating
sensation. During the message mode it is possible individuals with pacemakers may experience
a sensation similar to exercising. Consult your physician for information as to how this may
affect you.
Pinch-Point Warning
While the bed is being raised, gaps (pinch-points) are created. Always keep these areas clear of
limbs, pets or small children. Failure to follow this warning could result in serious injury or
death.
Other Warnings
Do not use this bed while using oxygen-therapy equipment or near combustible gases.
