PlayMechanix Big Buck HD Manual instruction

Big Buck HD® Copyright 2012 Play Mechanix™ Inc.
This software is based in part on the work of the Independent JPEG Group.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)
This product includes cryptographic software written by Eric Young ([email protected])
Setup and Operation
Service Manual
For use with:
Panorama Cabinet
32” and 42” Dedicated Cabinets
Revision HD-1.29-9.25-1

Table of Contents
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 2
Safety ............................................................................................................................................................3
Product Specifications...................................................................................................................................5
Setup .............................................................................................................................................................6
Panorama Cabinet Setup ..........................................................................................................................6
32” or 42” Dedicated Cabinet Setup.......................................................................................................13
Big Buck HD®Setup Wizard ........................................................................................................................14
Maintenance...............................................................................................................................................17
Diagnostic Menu System.............................................................................................................................19
Menu Screens and Descriptions .............................................................................................................20
Adjustments................................................................................................................................20
Audits ..........................................................................................................................................24
Online..........................................................................................................................................25
Resets..........................................................................................................................................30
System Information.....................................................................................................................30
Tests ............................................................................................................................................33
Utilities........................................................................................................................................36
CoinUp®.......................................................................................................................................................40
Troubleshooting..........................................................................................................................................48
Parts ............................................................................................................................................................52
Electrical Wiring ..........................................................................................................................................61
Contact Information....................................................................................................................................62

Page 3 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
OPERATION
Before operating game, read this manual. Failure to properly install and operate this game could result in
malfunction or accident. Operate the game in accordance with the manual.
TRANSPORTING
Cabinet is very heavy and contains fragile components. Use appropriate care when moving or transporting cabinet.
Avoid rough handling.
HANDLING COMPONENTS
Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD) events—
especially the computer. Do not handle it roughly. Before servicing, call your distributor and inquire about the PC
warranty. Use proper ESD procedures when servicing. Protect components from harmful environmental
conditions, such as extreme temperatures, excessive moisture or other damaging effects.
DISCONNECT POWER
Always turn off power and unplug the unit before servicing or making adjustments, unless otherwise instructed.
Installing or repairing components while power is on can damage the components and void the warranty.
GROUNDING
Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the unit. Only plug
into a grounded, three-wire outlet. Do not use a “cheater” plug or cut off the ground pin on the line cord.
ELECTRICAL SHOCKS
There is no isolation transformer in the cabinet. Disconnect AC power before servicing. However, be aware that
lethal voltages can remain in the electronic components even when AC power is disconnected. Use extreme
caution when servicing. Verify that there is a working ground connection. If the unit sustains water damage, cease
using it immediately and unplug AC power.
MONITOR
Extremely high voltages exist in the monitor at all times. These high voltages exist even when the monitor is off
and the AC line cord is disconnected. These voltages are extremely lethal and will cause death. The monitor
contains no user serviceable parts. Do not attempt to service the monitor.
POWER SELECTOR
Before installing game, ensure the voltage on the PC is set properly. There is a 115/230 VAC selector switch that
must be set for the correct voltage for your site. Verify the fluorescent lamp rating. The rating must match the line
voltage at the installation site.
CONNECTORS
Ensure all connectors mate properly. If connectors do not slip in easily, do not force them. Connectors are often
keyed and only connect one way. Check for correct orientation.

Safety
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 4
COMPUTER
The computer contains sensitive components, including a hard drive. Do not handle it roughly. Call your distributor
before servicing its internal components. Ask about warranty information as it relates to the PC.
Do not turn the PC power switch on or off. It should remain permanently in the ON position.
Cycle AC power on or off with the cabinet power switch.
A dongle has been inserted into one of the USB ports. This is required for game play.
Do not remove the dongle except for troubleshooting purposes.
POWER CORD
If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer or an
authorized service agent.
WATER JETS
Do not install or operate game within operating perimeter of a water jet. Do not clean equipment using water jet.
HAZARD TO EPILEPTICS
A small portion of the population has an epileptic condition that may cause seizures. Affected persons experience
seizure while watching some television pictures or playing certain video games. People who have not had seizures
may still have an undetected epileptic condition. If anyone in your family has experienced epilepsy symptoms
(seizures or loss of awareness), consult your physical before using video games. While children play video games, a
parent should observe. Be alert to the following symptoms: dizziness, altered vision, eye or muscle twitching,
involuntary movements, loss of awareness, disorientation or convulsions. If you or your child experiences these
symptoms, discontinue use immediately and consult your physician.
MANUAL
Keep this manual available and ready for use. If the game fails to function properly, turn off the machine and
unplug the AC line cord. Contact your local distributor. Your warrantee, when applicable, lasts 60 days from your
purchase date. You may not reproduce this document or any of its contents without written authorization from
Raw Thrills™, Inc. or PlayMechanix™ Inc.
SPECIFICATIONS
For reasons such as performance, this product’s specifications may change without notice. Federal patent,
copyright and other intellectual property laws protect the content, devices and design of the game and its
equipment.

Page 5 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
Electrical Power
Domestic 120 VAC @ 60 Hz, 5 amps
International 240 VAC @ 50 Hz, 2.5 amps
Japan 100 VAC @ 50 Hz, 5 amps
DC Power Fuse Guide
+5 VDC - 2 amp Slow Blow +12 VDC - 7 amp Slow Blow
Temperature
32° to 100° Fahrenheit (0° to 38° Celsius)
Humidity
Must not exceed 95% relative humidity
Panorama Cabinet Dimensions
Height - 86” Width – 31.5” Depth –51.694” *
*Dimensions do not account for varying
screen dimensions
*Monitor weight does not exceed 120 lbs
Panorama Carton Specifications
Weight: 287 lbs
Height –41” Width – 31.5” Depth – 51.694”
32” Dedicated Cabinet Dimensions
Height –78.5” Width – 32.5” Depth – 32”
32” Dedicated Carton Specifications
Weight: 350 lbs
Height –80” Width – 35” Depth – 35”
42” Dedicated Cabinet Dimensions
TBD
42” Dedicated Carton Specifications
TBD
Panorama Cabinet 32” Dedicated Cabinet
with Operator
supplied monitor
*42” Dedicated Cabinet not pictured

Setup
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 6
Panorama Cabinet Setup
Unpack Carton
1. Place the shipping crate on a flat stable surface.
2. Cut the banding straps and remove the cardboard lid.
3. Lift off the large cardboard container surrounding the cabinet and any shipping cleats.
4. Remove the two steel monitor stanchions.
5. Remove both guns from the carton situated on top of cabinet pedestal.
6. Place the guns in holsters on cabinet bezel.
7. Remove carton containing mounting bracket assembly and marquee assembly.
8. With at least two people and a dolly, remove the cabinet from the shipping pallet.
9. Remove the coin door key from the coin return chute.
10. Open the top coin door.
11. Locate the key for the back door and the cash box.
12. Remove the items inside cash box: AC power cable, a bag of screws and tools, marquee power
cable, this manual, registration packet, and cell antenna mount
Verify Contents
Verify you have received the following contents.
(1) Big Buck HD® marquee
(1) Marquee Power Cable
(2) Monitor Stanchion
(1) Mounting Bracket
(1) AC Power Cable
(1) Cell Antenna mount
(1) Parts Bag Containing:
o(4) ¼-20 x 3.5”
flat-head bolts
o(4) ¼-20 x 3”
Hex bolts
o(8) ¼-20 elastic
stop nuts
(1) HDMI Cable*
(1) Mounting Screw Bag *
*Not pictured
NOT INCLUDED:
Monitor

Page 7 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
Purchase a Monitor
Monitor selection is vital to game performance. This is due not only to visual quality but more
importantly due to input latency. A high input latency can cause a noticeable delay between a player’s
input and its effect onscreen. It is advisable to avoid using low end models or older models. They may
be cheaper, but the price can come at a cost in performance. Similarly, high end models may have
additional features that negatively impact input latency. Look for a display built with gaming in mind,
such as those with a game mode setting. Consult with the manufacturer and/or vendor to find a
suitable low input latency monitor. Consult monitor manual and/or manufacturer to setup and
configure display for low input latency.
At minimum, monitor should be a 1080p flat panel ranging from 42” to 55” with HDMI input.
It is strongly recommended to use a display with a game mode.
Note –Not all monitors have GAME MODE. Refer to monitor manual for confirmation.
Note –Not all monitors with GAME MODE have acceptable input latency.
Requirements
1080p
HDMI input
Monitor weight does not exceed 120 lbs
A list of approved monitors can be found at http://rawthrills.com/
Consult your distributor for further assistance in finding an acceptable monitor.
Mounting Screws
As VESA mount point thread sizes vary from monitor to monitor, you will need 4 of these screws, if
your selected monitor does not include them.
A selection of the most commonly sized mounting screws has been included.
(4) 6MM X 16MM machine screws
(4) 6MM X 30MM machine screws
(4) 8MM-1.25 X 16MM machine screws
(4) 8MM-1.25 X 30MM machine screws

Setup
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 8
Setup Cabinet Pedestal
1. Using a wheeled cart and at least one assistant, transport the cabinet to a suitable playing area.
Proximity to Neon Lights
Neon lights may reduce the ability of the IR sensors to accurately track the guns.
Place the cabinet far away from neon lights or turn off any nearby neon lights.
2. Ensure the game cabinet is level and stable.
With at least one assistant, adjust the leg levelers.
3. Check the AC line cord for visible signs of damage.
Pay particular attention to the plug and line cord insulation.
4. Check for shipping damage to the following:
Gun assembly: Left and right guns, gun holders, and cables
Cabinet Marquee
Cabinet back door
Cabinet coin door
Cabinet and gun decals
Setup Monitor Stanchions
1. Place the stanchions in each of the mounting voids with cabinet-bolt holes at the bottom.
Center hole should be facing inside of cabinet as pictured.
2. Facing the back of the game, route Marquee power cable through right stanchion. 6-pin
connector should remain at top. Locate and connect trio of connectors at the bottom.
Step 1
Step 2

Page 9 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
3. Connect HDMI cable to PC and connect monitor power cable inside cabinet.
4. Route the monitor HDMI and monitor power cables through the left stanchion tube.
Start routing at bottom of stanchion. Route cables to midpoint opening with 12” slack exposed.
*Note: Some monitor power cables are fixed to the monitor. In such a case, cable must be
routed through stanchion after hanging monitor.
Step 4
5. Locate hardware bag provided in the marquee box.
6. Using (4) ¼-20 x 3.5” flat-head bolts and (4) ¼-20 elastic stop nuts, secure stanchions.
Step 6

Setup
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 10
Attach Mounting Bracket to Stanchions
1. Locate Mounting Bracket in the marquee box.
2. Position mounting bracket to use 3rd hole set from the top of the stanchions.
3. Slide (4) ¼-20 x 3” hex bolts into mounting bracket from rear of stanchions.
4. Secure bolts with (4) ¼-20 elastic stop nuts at the front of the stanchions.
Mounting Bracket as seen from front of cabinet
Attach Monitor Mounts
1. Locate monitor mounts in the marquee box.
2. Locate VESA mount holes on the back of your selected monitor.
3. Position mounts in line with VESA mount holes.
Make sure to center the mounts vertically within the height of your monitor.
4. Fasten the monitor mounts to the back of the monitor.
As VESA mount point thread sizes vary from monitor to monitor, be sure to use the correct size
of screws from the included assortment, if they are not provided by your selected monitor.

Page 11 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
Attach Monitor to Mounting Bracket
1. With at least one assistant, raise monitor above cabinet pedestal.
2. Slide monitor on to mounting bracket.
3. Connect monitor power cable to monitor
4. Connect hdmi cable to monitor
Setup Marquee Assembly
1. Remove marquee assembly from box.
2. With at least one assistant, raise marquee assembly above stanchions.
3. Slide marquee down onto stanchions.
Be careful not to pinch cables.
4. Route IR and marquee cables through marquee mounts.
5. Rest marquee on top of monitor.
6. Adjust horizontal position of monitor. Marquee tab should be centered within monitor face.
7. Adjust depth of marquee. Be sure centering tab overlaps front of monitor.
Marquee tab should be flush against monitor face.
8. Secure marquee depth and height by tightening (4) marquee bolts.
Step 6 and 7
Step 8

Setup
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 12
9. Connect IR marquee 6-pin connector at top of stanchion.
Step 9
10. Verify monitor is centered relative to marquee by sliding monitor left or right.
Centering monitor is critical for gun calibration and performance.
11. Secure monitor to bracket by tightening the set screws on the monitor mounts.

Page 13 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
32” or 42” Dedicated Cabinet Setup
1. Place the shipping crate on a flat stable surface.
2. Cut the banding straps and remove the cardboard lid.
3. Lift off the large cardboard container surrounding the cabinet and any shipping cleats.
4. With at least two people and a dolly, remove the cabinet from the shipping pallet.
5. Remove the coin door key from the coin return chute.
6. Open the top coin door.
7. Locate the key for the back door and the cash box.
8. Remove the items inside cash box: AC line cord, a bag of screws and tools, and a warranty card.
9. Using a wheeled cart and at least one assistant, transport the cabinet to a suitable playing area.
Proximity to Neon Lights
Neon lights may reduce the ability of the IR sensors to accurately track the guns.
Place the cabinet far away from neon lights or turn off any nearby neon lights.
10. Remove packing material from the guns.
11. Ensure the game cabinet is level and stable.
With at least one assistant, adjust the leg levelers.
12. Check the AC line cord for visible signs of damage.
Pay particular attention to the plug and line cord insulation.
13. Check for shipping damage to the following:
Gun assembly: Left and right guns, gun holders, and cable
Cabinet glass: Marquee and monitor
Cabinet back door
Cabinet coin door
Cabinet and gun decals
Verify Cabinet Functionality
1. Verify the voltage in the nearest AC outlet.
2. Verify the AC outlet ground connection is present and working.
3. Open the back door of the cabinet.
4. Near the AC power transformer, verify the voltage selector switch is set for the correct AC
voltage.
5. Remove the marquee front plate.
6. Verify the fluorescent fixture in the marquee is set for the correct voltage.
7. Replace the marquee front plate
8. Plug the line cord into the AC outlet.
9. Replace the back door.
10. Turn the power switch to ON.
11. Verify that the cooling fans on the cabinet are working.
If not, turn off AC power and disconnect line cord. Contact Betson service
12. Check that no component is excessively hot or emitting foul odors.
If so, turn off AC power and disconnect line cord. Contact Betson service.
13. Once software loads, you will be asked to setup the cabinet software.

Big Buck HD® Setup Wizard
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 14
®
The Big Buck HD® Setup Wizard provides a step-by-step setup procedure.
Gun Calibration
Panorama Cabinet
1. Pull the trigger on the left gun to indicate that it is Player 1.
2. Stand directly in front of the gun pedestal; aim at the dot above the screen and shoot.
3. Continue to aim and shoot targets as instructed.
4. The targeting reticle indicates the spot where the gun is aimed.
Verify accuracy by pointing at different areas of the screen.
5. Accept calibration by pressing start button.
6. Repeat steps 2-5 for right gun.
7. Press Start button when finished.
32” and 42” Dedicated Cabinets
1. Pull the trigger on the left gun to indicate that it is Player 1.
2. Stand directly in front of the gun pedestal; aim at the dot center screen and shoot.
3. The targeting reticle indicates the spot where the gun is aimed.
Verify accuracy by pointing at different areas of the screen.
4. Accept calibration by pressing start button.
5. Repeat steps 2-4 for right gun.
6. Press Start button when finished.

Page 15 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
Monitor Latency Test
Only part of Setup Wizard for Panorama Cabinets
1. Press start button to begin test
2. Watch the demo video or press test to skip.
3. Aim down the site and move gun left and right across the screen.
4. Determine monitor latency level.
If reticle stays in the GREEN zone while moving left/right, monitor has acceptable latency.
If reticle enters a RED zone, monitor has unacceptable latency.
5. Press test when done.
Consult distributor, monitor manual, and/or manufacturer for settings to help reduce latency.
Color & Brightness
Adjust color, contrast, brightness and other monitor settings for best picture quality.
Operator Registration
1. If you already have an existing account, login with your Operator id and pin.
2. To register as a new operator, follow the step-by-step instruction to create an account.
Cabinet Registration
Select or setup a location for the cabinet. This will provide tracking/management functionality through
coinup.com. It will also allow players to locate the game through bigbuckhd.com.
Connectivity Wizard
Accept cell contract or reconfigure connection.

Big Buck HD® Setup Wizard
Copyright © 2012 Play Mechanix™ Inc. All rights reserved. Page 16
Verify Input and Output Functionality
See the Diagnostic Section for further information.
1. Enter the SWITCH TEST menu and verify all switches function.
2. Enter the SCREEN TEST menu and verify that video is acceptable.
3. Enter the SOUND TEST menu and verify the audio works and is not distorted.
4. Enter the COIN METER TEST and verify the operation of the coin meter.
5. Enter the START BUTTON LAMPS menu and verify that the lamps of the buttons work correctly.
6. Enter the WATCHDOG TEST menu, which re-boots the game.
7. Upon a successful re-boot, you are ready to make adjustments to pricing, volume and other
functions found in the Diagnostic Section.
Verify Cabinet Connectivity
See Diagnostic Section for further information
1. Select ONLINE and run test connection
2. If any of the tests result in FAILURE, consult troubleshooting section.
3. Return to ONLINE and enter Cellular Information.
4. If connection is not optimal, consult connectivity guide.

Page 17 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
Regular Gun Maintenance Procedure
Big Buck HD® is equipped with two state-of-the-art custom-designed gun controllers. In order to
maximize income potential, keep the guns in optimal working order by performing the following five-
step procedure every time you empty the cash box.
1. Check the camera lens
Observe the tinted lens at the tip of the gun to ensure it has no cracks, scratches or dirt.
Clean or replace the lens, if necessary.
2. Visually and manually inspect gun cable connections
Open the coin door to see them. Reach in and ensure the cables are fully connected and are not
pinched by any components.
3. Verify switch functionality
Press the Test button on the service panel, select Tests, select Input Tests, and then select
Switch Test (described earlier in this manual) to ensure all the gun switches are functioning
properly. Switches in the gun include
Trigger
Pump
4. Calibrate, calibrate, calibrate
Return to the Main Menu screen and select Gun Calibration. Follow the instructions earlier in
this manual or on screen to recalibrate both guns.
5. Check IR sensors
The IR sensors are directly below and above the printed marquee on the monitor assembly.
From the Main Menu, select Tests, select Input Tests, and select IR Gun Sensor Test. See pg 20
Recalibrate the guns any time the game is moved or the guns are repaired, replaced or swapped.
Note: It is not advisable to replace or swap guns while power is on. Shut AC power off before connecting
or disconnecting any components. If, for some reason, guns are changed while power is on, shut off AC
power and reboot after the guns are connected again. Failure to do so may confuse the system so it
does not recognize the guns.
Following These Procedures Is Critical To
Maintaining Guns and Maximizing Revenue.
Perform regular gun maintenance to keep your
game in top working order.

Maintenance
Copyright © 2011 Play Mechanix™ Inc. All rights reserved. Page 18
Hard Drive Recovery
Hard Drive Recovery is used to update your game with new software or return the game to factory
Symptoms requiring hard drive recovery include:
File Test reports bad or missing files
Game fails to finish loading during startup
After resetting the AC power, an error is reported
You are prompted to insert a boot DVD
Erratic Game or Attract Mode
The following screen:
WARNING!
DATA Files Corrupted.
(Game Operation May Become Unstable.)
Use “Test” Switch to Enter Test Mode
and Run “File Test”
Press Start to Continue
COMPUTER
The computer contains sensitive components, including a hard drive. Do not handle roughly. Call your distributor
before servicing its internal components. Ask about warranty information as it relates to the PC.
Do not use the PC on/off switch. Turn AC power on or off with the cabinet power switch.
1. With game and PC on, insert recovery DVD, marked as Disc 1, into DVD-ROM drive tray.
2. Close tray and Turn cabinet AC power switch to OFF.
3. Disconnect all USB devices from the PC.
4. Wait 30 seconds, then turn AC power switch to ON. Recovery begins automatically.
If recovery fails to begin, check that disc is seated properly in DVD-ROM drive tray.
5. Initial software loading may take several minutes. Check progress periodically.
Do not interrupt power or reset the game during recovery.
6. At some point, the game will eject Disc 1 and prompt you to insert Disc 2.
7. Swap discs and close the tray. Do not interrupt power or reset the game.
8. At some point, the game will eject Disc 2 and prompt you to insert Disc 3.
9. Swap discs and close the tray. Do not interrupt power or reset the game.
10. When software has finished loading, a message indicates that restore is complete.
When instructed to remove Disc 3, open DVD-ROM drive tray and remove disk.
11. Reconnect all USB devices.Turn cabinet power switch off.
12. After 30 seconds, turn cabinet power switch on.
13. After game restarts, it will enter calibration mode. Re-calibrate guns.

Page 19 Big Buck HD® is a trademark of PlayMechanix™ Inc. All rights reserved.
14. Settings will now be factory defaults –make changes as desired.
Diagnostic Menu Interface
The Service Panel should have four buttons. Pressing the TEST button at any point while the game is
running will enter the diagnostic menu. This menu can be navigated with the service panel or the gun.
An on-screen message acknowledges changes or when you exit a selection without making a change.
At the bottom of each screen, there is a brief description of the highlighted menu option.
For clarity, all menu screens in this manual omit the header, background image, and control instructions.
Navigating with Service Panel Switches
TEST enters diagnostic system or select highlighted menu option
SERVICE exit current menu
VOLUME DOWN moves down through menu or setting choices
VOLUME UP moves up through menu or setting choices
Navigating with Gun
The menu interface can be navigated with the gun by aiming and shooting.
Shooting the right side options will perform the indicated action.
Shoot scroll up or scroll down to highlight menu options.
Shoot select to enter the highlighted menu or perform the highlighted option.
Shoot exit to return to the prior menu or exit the diagnostic system.
TEST
SERVICE
Volume
UP
Volume
DOWN

Diagnostic Menu System
Copyright © 2011 Play Mechanix™ Inc. All rights reserved. Page 20
Menu Screens and Descriptions
Main Menu
MAIN MENU
Setup Wizard
Adjustments
Audits
Online
Resets
System Information
Tests
Utilities
Setup Wizard pg 14 - will only appear if setup wizard has not been completed
Adjustments pg 20 - modify various game settings
Audits pg 24 - view various tracking statistics
Online pg 25 - setup and manage online functionality
Resets pg 30 - used to restore game to factory defaults
Information pg 30 - view various hardware and software information
Tests pg 33 - execute various diagnostic and maintenance tests
Utilities pg 36 - contains tools for managing game performance
Main Menu
Adjustments
These menus control gameplay, coinage and sound adjustments.
ADJUSTMENTS
Coin Adjustments
Alternative Payment Adjustments
Online System Adjustments
Game Adjustments
Hardware Adjustments
Sound Adjustments
Player Cost Adjustments
You can improve earnings by customizing performance with game adjustments. Each variable on an
adjustment menu changes an aspect of game play or appearance. Optimizing these settings can
maintain or increase player interest. Monitor the effects of adjustments by comparing audit
information and earnings before and after changes.