Plustek SmartOffice PN2040 User manual

 Installation
 Usage & Maintenance

Trademarks
© 2011 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
All trademarks and brand names mentioned in this publication are property of their
respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this manual,
we assume no liability for errors or omissions or by statements of any kind in this manual,
whether such errors are omissions or statements resulting from negligence, accidents, or
any other cause. The contents of this manual are subject to change without notice. We
will not shoulder any legal liability, if users failed to follow the operation instructions in this
manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject to
criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or suppliers for
recycle and disposal information. The product is designed and produced to achieve
sustainable environmental improvement. We strive to produce products in compliance
with global environmental standards. Please consult your local authorities for proper
disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household waste
container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 7. If you are using Windows
2000 / XP / Vista, your screen will look somewhat different but functions the same.

Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide...............................................................................................1
Conventions of This Guide .........................................................................................2
A Note about Icons...............................................................................................................2
Safety Precautions......................................................................................................2
Minimum System Requirements.................................................................................3
Box Contents ..............................................................................................................4
The Scanner Features................................................................................................5
CHAPTER I. INSTALLING THE SCANNER....................................................................7
Software Installation Requirements............................................................................7
Hardware Requirements.............................................................................................7
Installing and Setting up the Scanner.........................................................................8
Step 1. Connecting the Scanner to Your Computer............................................................8
Step 2. Installing the Software...........................................................................................10
Step 3. Testing the Scanner..............................................................................................17
Installing Additional Software....................................................................................18
CHAPTER II. SCANNING..................................................................................... 19
Preparing Documents...............................................................................................19
Checking Document Conditions.........................................................................................20
Loosening Documents (for ADF Scan)...............................................................................21
Placing Documents...................................................................................................21
Using the Flatbed ...............................................................................................................21
Using the ADF ....................................................................................................................22
Placing Business Cards............................................................................................23
Scanning Documents................................................................................................23
Scanning via TWAIN Interface ...........................................................................................24
Scanning from Plustek DI Capture Program......................................................................28
Scanning from the Scanner’s Front Panel or On-screen DocAction's Execute Menu.......29
CHAPTER III. CARE AND MAINTENANCE ............................................................... 31
Cleaning the Scanner...............................................................................................31
Cleaning Materials..............................................................................................................31
Cleaning the Flatbed ..........................................................................................................31
Cleaning the ADF ...............................................................................................................32
Replacing Consumables...........................................................................................34
Replacing the Pad Module .................................................................................................34
Calibrating the Scanner............................................................................................35
Standby Mode...........................................................................................................36
CHAPTER IV. TROUBLESHOOTING........................................................................ 38
Scanner Connection.................................................................................................38
Clearing Paper Jams ................................................................................................38
APPENDIX A: SPECIFICATIONS............................................................................ 40
APPENDIX B: CUSTOMER SERVICE AND WARRANTY................................................ 42
Service & Support Information..................................................................................42
Statement of Limited Warranty .................................................................................43
FCC Radio Frequency Statement.............................................................................44

CONTACTING PLUSTEK ....................................................................................... 45

INTRODUCTION
Thank you for choosing us as your scanner supplier. Your new scanner will
improve the professionalism of your day-to-day computing tasks by allowing you to
input images and electronic text into your computer system. You can easily scan
single-sided or double-sided documents with your scanner.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction. We hope you will
continue to turn to us for additional quality products as your computing needs and
interests grow.
HOW TO USE THIS GUIDE
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows
2000 Professional / XP / Vista / 7. If this is not the case, we suggest you learn more
about Microsoft Windows by referring to your Microsoft Windows manual before using
your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
Chapter II describes how to use your scanner.
Chapter III describes how to maintain and clean your scanner.
Chapter IV contains technical support information that can help you solve simple
problems.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement and
FCC statement concerning the product.
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CONVENTIONS OF THIS GUIDE
Bold — Represents commands or contents on your computer screen.
ALL CAPS — Important note or first use of an important term in a chapter.
Italic — Represents buttons on your scanner OR important notes.
A
A N No ot te e a ab bo ou ut t I Ic co on ns s
This guide uses the following icons to point out information that deserves special
attention.
Warning
A procedure that must be followed carefully to prevent
injury, or accidents.
Attention
Instructions that are important to remember and may
prevent mistakes.
Information Optional tips for your reference.
SAFETY PRECAUTIONS
Warning
Before using this device, please read the
following important information to eliminate or
reduce any possibility of causing damage and
personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
 when this device is moved directly from a cold to a warm location;
 after a cold room is heated;
 when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the AC adapter and USB cable provided with the scanner. Use of other AC
adapter and cables may lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly unplug
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the AC adapter during emergencies.
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
7. Be sure not to bump or knock the scanner glass as it is fragile and could break.
8. Do not subject the scanner to excessive vibration. It may damage the internal
components.
MINIMUM SYSTEM REQUIREMENTS1
 PC with Intel Pentium®III 1G processor or compatible
 256 MB RAM
 Available USB 2.0 port
 CD-ROM Drive or DVD-ROM Drive
 800 MB Free Hard Disk Space
 Video card that supports 16-bit color or greater
 Operating System: Windows 2000 Professional, Windows XP Home (compatible),
Windows XP Professional (compatible), Windows Vista, Windows 7
Information
Systems with Pentium®4 1.8G or higher processor
(or its compatible), 512 MB RAM and 1GB free
hard disk space are recommended for optimal
performance.
1Higher requirements may be needed when scanning or editing large quantities of images. The
system requirements stated are only a guideline, generally the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
3

BOX CONTENTS2
1. Scanner
2. USB Cable & Ethernet Cable
3. AC Adapter
4. Quick Guide
5. Setup/Application CD-ROM
6. Calibration Sheet
7. Cleansing Cloth
8. Pad Module
2Save the box and packing materials in case you need to transport this scanner in the future.
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THE SCANNER FEATURES
1. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of
documents for scanning.
2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are
using.
3. SCAN BUTTON—Press to perform a predefined scanning task.
4. PDF BUTTON—Press this button to scan documents into PDF files.
5. POWER LED—Indicates the scanner status.
Light Status
Blue The scanner is turned on, ready to scan images.
Orange The scanner is in standby mode (sleep mode) if it is idle for 10
minutes.
Off The scanner is off, either because the power is not turned on, or
because the AC adapter is not properly plugged into an AC power
outlet.
6. CUSTOM BUTTON—Press to perform a predefined scanning task.
7. POWER SWITCH—Use this to turn the scanner ON or OFF.
8. USB PORT—Connects the scanner to a USB port on the computer by the included
USB cable.
9. ETHERNET PORT—Connects the scanner to a port on the Ethernet hub by the
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included Ethernet cable.
10. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the
included AC adapter.
11. DOCUMENT COVER— Helps keep the paper in place and protects the scanner
glass.
12. DOCUMENT PAD— Keeps the paper in place and improves accuracy of image
quality.
13. REFERENCE MARK— Align your paper with this reference mark in case of flatbed
scanning.
14. SCANNER GLASS— Where you put items for flatbed scanning.
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CHAPTER I. INSTALLING THE SCANNER
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the “Box Contents” section
of this guide.
SOFTWARE INSTALLATION REQUIREMENTS
Your scanner comes with the OCR software (ABBYY FineReader Sprint Plus),
Business card Recognition Software (HotCard BizCard Finder), document
management software (NewSoft Presto! PageManager), the scanner’s driver,
DocAction, and the image capture software (Plustek DI Capture). All of these software
applications use approximately 800 megabytes of hard disk space after they are
installed into your computer. To ensure ample room for the installation, as well as for
scanning and saving images, a minimum of 1 GB of hard disk space is recommended.
This USB scanner can only operate under the Microsoft Windows 2000
Professional/ XP/ Vista/ 7 operating system.
HARDWARE REQUIREMENTS
This scanner connects to your computer through the Universal Serial Bus (USB),
which supports HOT PLUG AND PLAY. To determine whether your computer is USB-
capable, you must check the rear of your PC to locate a USB jack that looks like the
picture below. If you are having trouble in locating the USB port on your computer,
please refer to the hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.
USB Connector(s)
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
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INSTALLING AND SETTING UP THE SCANNER
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Attention
Choose a Proper Site First!
 Always place your scanner on a level,
smooth and strong surface before
proceeding the scanner setup or any
scanning task. Tilted or uneven surface may
cause paper-feeding errors, scanner damage
or personal injury.
 Avoid using the scanner in a dusty
environment. Dust particles and other
foreign objects may damage the unit.
S
St te ep p 1 1. . C Co on nn ne ec ct ti in ng g t th he e S Sc ca an nn ne er r t to o Y Yo ou ur r C Co om mp pu ut te er r
Using the USB Cable to connect the Scanner and Your Computer
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
1. Plug the AC adapter into the scanner’s power receptor.
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2. Plug the other end of the AC adapter into a standard AC power outlet.
3. Plug the square end of the included USB cable to the USB port at the rear of
the scanner.
4. Plug the rectangular end of the USB cable to an available USB port on the
computer.
5. If you plan to connect your scanner to a USB hub3, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the
USB hub.
Using the Ethernet Cable to connect the Scanner and Your Computer
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
When you use the Ethernet cable to connect the scanner and your computer on the
network, please do not connect the USB cable to the scanner at the same time. If you
use both the USB cable and the Ethernet cable to connect the scanner and your
computer, only the scanner USB port is working properly, but the function of the
scanner Ethernet port will be disable. Please make sure to unplug the USB cable from
the scanner when you use the Ethernet cable to connect the scanner and your
computer.
1. Plug the AC adapter into the scanner’s power receptor.
2. Plug the other end of the AC adapter into a standard AC power outlet.
3The USB hub is not included with the scanner.
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3. Plug the end of the included Ethernet cable to the Ethernet port at the rear of the
scanner.
4. Plug the other end of the Ethernet cable to an available port on the Ethernet hub4.
5. Plug the end of another Ethernet cable to the Ethernet port on the computer.
6. Plug the other end of the Ethernet cable to an available port on the Ethernet hub.
S
St te ep p 2 2. . I In ns st ta al ll li in ng g t th he e S So of ft tw wa ar re e
1. Switch on the scanner power from the rear of the scanner.
2. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the Add New Hardware Wizard or
Found New Hardware Wizard to be launched.
Information
If your computer is off when the scanner is
connected, the “Add New Hardware Wizard”
message will not be displayed until the computer
is on and Windows starts.
3. For Windows 2000:
a. Click the Next button when the “Add New Hardware Wizard” window is
displayed.
b. Select Search for the Best Driver for Your Device [Recommended] and
click the Next button.
c. The next window will ask you where to search to find the drive. Select CD-
ROM drive, and deselect Floppy disk drives if it is checked.
d. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive and then click the Next button.
e. Click the Next button in the window that appears.
f. During the process of the installation, a message “Digital Signature required”
might be prompted. Please ignore it, and click the Yes button to continue the
installation without any misgiving at your scanner functioning. Afterwards,
please skip to procedure 8.
4. For Windows XP:
a. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive.
b. Select Install the software automatically recommended and click the Next
button.
c. Click the Next button in the window that appears. Afterwards, please skip to
procedure 7.
5. For Windows Vista:
a. Select “Locate and install driver software (recommended)” when the “Found
4The Ethernet hub is not included with the scanner.
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New Hardware” window is displayed.
b. Click on the Continue button when the “User Account Control” dialog pops up.
c. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive when the system prompts you “Insert the disc that came with
your USB Scanner“, and click on the Next button. Afterwards, please skip to
procedure 8.
6. For Windows 7:
When the Setup/Application CD is for several scanner models
a. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. Follow the
instructions in the pop-up installation message.
c. In the Device Manager window, right-click on this scanner under Other
devices and select Update Driver Software from the pop-up menu. Click
Browse my computer for driver software in the window that appears, and
click the Browse button.
d. In the Browse For Folder window, select the folder or the CD-ROM drive that
contains this scanner’s driver and click the OK button to return to the previous
screen. Click the Next button and click Install this driver software anyway if
the Windows Security window appears. Afterwards, please skip to procedure
9.
When the Setup/Application CD is for one scanner model
a. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. If the pop-
up wizard window appears click Next,and click Install this driver software
anyway in the Windows Security window then click Finish in the wizard
window. Afterwards, please skip to procedure 9.
7. During the process of the installation, a message “Windows can’t verify the
publisher of this driver software” might be prompted. Please ignore it, and click on
[Install this driver software anyway] to continue the installation without any
misgiving at your scanner functioning.
8. When the system completes the installation, click the Finish button.
9. Follow the on-screen instructions to install all software that your new scanner
requires.
11

12

10. Select the method to connect the scanner and your computer.
Using the USB cable to connect the scanner and your computer
a. Select the USB Port Connection option. Follow the on-screen installation
instructions. Afterwards, please skip to procedure 11.
13

Using the Ethernet cable to connect the scanner and your computer
a. Select the Ethernet Port Connection option. Please make sure to unplug the
USB cable from the scanner when you choose this option.
b. Follow the on-screen installation instructions. Please use the Scanner Search
Tool to search available scanners and select the desired scanner to be used,
and then click Connect Device button to make connection. (If the Windows
Security Alert window appears during the search tool execution, please unblock
the search tool from the firewall to make sure the connecting process is working
properly.) Refer to the online help of Scanner Search Tool to explorer more
about Scanner Search Tool!
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c. After you make sure the Scanner Search Tool is working properly and the
scanner connection status indicates Locally Connected, please click the OK
button to confirm the status and start the scanner calibration process.
Afterwards, please skip to procedure 12.
11. After the software is installed, you will be prompted to perform the scanner
calibration.
12. Insert the special calibration sheet into the ADF of the scanner.
13. Follow the on-screen instructions to complete the scanner calibration.
15

After the calibration is complete, click OK and then click Finish.
14. After the installation is complete, close all open applications and click the Finish
button to restart your computer.
Information
If the scanner installation is not started and
displayed automatically on the screen, click Start,
select Run and type in D:\Install (where D: is the
drive letter assigned to the CD-ROM drive of your
computer.)
 Save the Setup/Application CD in case you
need to reinstall the driver and software in
th f t
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