Plustek Smart Office SN8016U User manual

Installation
Usage & Maintenance

Trademarks
© 2013 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
All trademarks and brand names mentioned in this publication are property of their
respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows XP. If you are using
Windows 2000 / Vista / 7 / 8, your screen will look somewhat different but functions
the same.

Table of Contents
INTRODUCTION ....................................................................................................1
How to Use This Guide...............................................................................................1
Conventions of This Guide .........................................................................................2
A Note about Icons...............................................................................................................2
Safety Precautions......................................................................................................2
Minimum System Requirements.................................................................................3
Box Contents ..............................................................................................................4
The Scanner Overview ...............................................................................................5
LED Indicator..............................................................................................................8
Ultrasonic Sensor .......................................................................................................8
CHAPTER I. INSTALLING THE SCANNER....................................................................9
Software Installation Requirements............................................................................9
Hardware Requirements.............................................................................................9
Installing and Setting up the Scanner.......................................................................10
Step 1. Install the Paper Chute...........................................................................................11
Step 2. Connecting the Scanner to Your Computer...........................................................12
Step 3. Installing the Software............................................................................................14
Step 4. Testing the Scanner...............................................................................................20
Installing Additional Software....................................................................................21
CHAPTER II. SCANNING ..................................................................................... 22
Preparing Documents...............................................................................................23
Checking Document Conditions.........................................................................................23
Loosening Documents........................................................................................................24
Placing Documents...................................................................................................25
Placing Business Cards............................................................................................26
Placing Plastic Cards................................................................................................27
Scanning Documents................................................................................................28
Scanning via TWAIN Interface ...........................................................................................29
Scanning from the Scanner’s Front Panel..........................................................................31
Scanning from the On-screen DocAction’s Execute Menu ................................................33
CHAPTER III. CARE AND MAINTENANCE ............................................................... 34
Cleaning the Scanner ...............................................................................................34
Cleaning Materials..............................................................................................................34
Cleaning the ADF ...............................................................................................................35
Replacing Consumables...........................................................................................36
Replacing the Pad Module .................................................................................................37
Replacing the Feed Roller..................................................................................................38
Calibrating the Scanner ............................................................................................40
Power Save ..............................................................................................................41
CHAPTER IV. TROUBLESHOOTING ........................................................................ 42
Scanner Connection .................................................................................................42
Clearing Paper Jams ................................................................................................43
APPENDIX A: SPECIFICATIONS ............................................................................ 44
APPENDIX B: CUSTOMER SERVICE AND WARRANTY................................................ 46
Service & Support Information..................................................................................46
Statement of Limited Warranty .................................................................................47
FCC Radio Frequency Statement.............................................................................48

1
INTRODUCTION
Thank you for choosing us as your scanner supplier. Your new scanner will
improve the professionalism of your day-to-day computing tasks by allowing you to
input images and electronic text into your computer system. You can easily scan
single-sided or double-sided documents with your scanner.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction. We hope you will
continue to turn to us for additional quality products as your computing needs and
interests grow.
HOW TO USE THIS GUIDE
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows
2000 Professional / XP / Vista / 7 / 8. If this is not the case, we suggest you learn more
about Microsoft Windows by referring to your Microsoft Windows manual before using
your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
Chapter II describes how to use your scanner.
Chapter III describes how to maintain and clean your scanner.
Chapter IV contains technical support information that can help you solve simple
problems.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement and
FCC statement concerning the product.

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CONVENTIONS OF THIS GUIDE
Bold —Represents commands or contents on your computer screen.
ALL CAPS —Important note or first use of an important term in a chapter.
Italic —Represents buttons on your scanner OR important notes.
A
A N No ot te e a ab bo ou ut t I Ic co on ns s
This guide uses the following icons to point out information that deserves special
attention.
Warning
A procedure that must be followed carefully to
prevent injury, or accidents.
Attention
Instructions that are important to remember and may
prevent mistakes.
Information
Optional tips for your reference.
SAFETY PRECAUTIONS
Warning
Before using this device, please read the
following important information to eliminate or
reduce any possibility of causing damage and
personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
when this device is moved directly from a cold to a warm location;
after a cold room is heated;
when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the
procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the AC adapter and USB cable provided with the scanner. Use of other AC
adapter and cables may lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly unplug
the AC adapter during emergencies.

3
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
7. Be sure not to bump or knock the scanner glass as it is fragile and could break.
8. Do not subject the scanner to excessive vibration. It may damage the internal
components.
MINIMUM SYSTEM REQUIREMENTS1
PC with Intel Pentium®IV 3.2 GHz processor or compatible
1 GB RAM
Available USB 2.0 port
CD-ROM Drive or DVD-ROM Drive
800 MB Free Hard Disk Space
Video card that supports 16-bit color or greater
Operating System: Windows 2000 Professional, Windows XP, Windows Vista,
Windows 7, Windows 8
Information
For longer documents/higher resolutions:
Systems with Pentium®IV 3.2 GHz or higher
processor (or its compatible), 3 GB RAM and
1GB free hard disk space are recommended for
optimal performance.
1Higher requirements may be needed when scanning or editing large quantities of images. The
system requirements stated are only a guideline, generally the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.

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BOX CONTENTS2
1. Scanner
2. USB Cable
3. AC Adapter
4. Power Cable
5. Quick Guide
6. Setup/Application CD/DVD-ROM
7. Calibration Sheet
8. Memo Label
9. Cleansing Cloth
10. Pad Module x 2
11. Feed Roller
12. Paper Chute
2Save the box and packing materials in case you need to transport this scanner in the future.

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THE SCANNER OVERVIEW
1. PAPER CHUTE—Helps keep the paper in place. Install the paper chute before
using the scanner.
2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are
using.
3. COVER OPEN LEVER—Opens the ADF cover. Pull it to open the ADF cover when
you need to clear paper jam or clean the scanner.
4. STACKER—Keeps the paper in place. Extend it in case of longer paper.
5. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of
documents for scanning.
6. PAPER CHUTE EXTENSION—Extends to hold longer paper.

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7. WARNING LED—Indicates the scanner error status.
8. POWER / POWER SAVING LED—Indicates the scanner status.
9. POWER SAVING BUTTON—Press about 1 second to enter the standby mode
(sleep mode) and you may press this button again to wake up the scanner from
power saving.
10. FUNCTION NUMBER DISPLAY—Indicates the number of the predefined scanning
task selected by the up or down button.
11. UP BUTTON—Press to move forward the scanning task number indicated in the
function number display.
12. DOWN BUTTON—Press to move backward the scanning task number indicated in
the function number display.
13. SCAN BUTTON—Press to perform a predefined scanning task selected by the up
or down button.

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14. USB PORT—Connects the scanner to a USB port on your computer by the
included USB cable.
15. ETHERNET PORT3—Connects the scanner to a port on the Ethernet hub by the
Ethernet cable.
16. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the
included AC adapter.
17. POWER SWITCH—Use this to turn the scanner ON or OFF.
3Ethernet Port is not included in all scanner models.

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LED INDICATOR
The Power/Power Saving LED and Warning LED indicate different scanner status.
Warning LED
Light
Power /
Power Saving
LED Light
Status
Off
Blue
The scanner is turned on, ready to scan images.
Off
Orange
The scanner is in standby mode (sleep mode) if it is
idle for 10 minutes.
Red
Blinking Blue
The ADF cover is opened.
Blinking Red
Blue
Paper jam.
Blinking Red
Off
An internal component of the scanner may have
malfunctioned.
Off
Off
The scanner is off, either because the power is not
turned on, or because the AC adapter is not
properly plugged into an AC power outlet.
ULTRASONIC SENSOR
When scanning a stack of documents by ADF, the ultrasonic sensor detects
multifeeds by checking paper overlap (i.e., 2 or more pages stuck together when being
fed through the ADF). Clean the ultrasonic sensor lightly with a dry cloth if it is
necessary.
Ultrasonic Sensor

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CHAPTER I. INSTALLING THE SCANNER
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the “Box Contents” section of
this guide.
SOFTWARE INSTALLATION REQUIREMENTS
Your scanner comes with the OCR software (ABBYY FineReader Sprint), business
card recognition software (NewSoft Presto! BizCard), document management software
(NewSoft Presto! PageManager), the scanner’s driver, ISIS driver4and DocAction. All
of these software applications use approximately 400 megabytes of hard disk space
after they are installed into your computer. To ensure ample room for the installation,
as well as for scanning and saving images, a minimum of 1 GB of hard disk space is
recommended.
This USB scanner can only operate under the Microsoft Windows 2000
Professional / XP / Vista / 7 / 8 operating system.
HARDWARE REQUIREMENTS
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports HOT PLUG AND PLAY. To determine whether your computer is USB-
capable, you must check the rear of your PC to locate a USB jack that looks like the
picture below. If you are having trouble in locating the USB port on your computer,
please refer to the hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.
4. If the ISIS driver is
installed, you can scan from applications that use the ISIS driver.
USB Connector(s)

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If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
INSTALLING AND SETTING UP THE SCANNER
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Attention
Choose a Proper Site First!
Always place your scanner on a level,
smooth and strong surface before
proceeding the scanner setup or any
scanning task.
Tilted or uneven surface may cause paper-
feeding errors, scanner damage or personal
injury.
Avoid using the scanner in a dusty
environment. Dust particles and other
foreign objects may damage the unit.

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S
St te ep p 1 1. . I In ns st ta al ll l t th he e P Pa ap pe er r C Ch hu ut te e
1. Open the ADF cover by pulling the lever, and get the paper chute ready.
2. Install the paper chute by aligning and inserting the tabs of the paper chute into
their slots on the scanner.
3. Close the ADF cover by pushing it back down until it snaps back into place.
Cover open lever
ADF cover

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S
St te ep p 2 2. . C Co on nn ne ec ct ti in ng g t th he e S Sc ca an nn ne er r t to o Y Yo ou ur r C Co om mp pu ut te er r
Using the USB Cable to connect the Scanner and Your Computer
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
1. Plug the AC adapter into the scanner’s power receptor .
2. Attach the power cable to the AC adapter.
3. Plug the other end of the power cable into a standard AC power outlet.
4. Plug the square end of the included USB cable to the USB port at the rear of
the scanner.
5. Plug the rectangular end of the USB cable to an available USB port on your
computer.
6. If you plan to connect your scanner to a USB hub5, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the USB
hub.
5The USB hub is not included with the scanner.

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Using the Ethernet Cable to connect the Scanner and Your Computer
(If your scanner does not have the Ethernet port, please skip this step.)
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
When you use the Ethernet cable to connect the scanner and your computer on the
network, please do not connect the USB cable to the scanner at the same time. If you
use both the USB cable and the Ethernet cable to connect the scanner and your
computer, only the scanner USB port is working properly, but the function of the
scanner Ethernet port will be disable. Please make sure to unplug the USB cable from
the scanner when you use the Ethernet cable to connect the scanner and your
computer.
1. Plug the AC adapter into the scanner’s power receptor .
2. Attach the power cable to the AC adapter.
3. Plug the other end of the power cable into a standard AC power outlet.
4. Plug the end of the Ethernet cable to the Ethernet port at the rear of the scanner.

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5. Plug the other end of the Ethernet cable to an available port on the Ethernet hub6.
6. Plug the end of another Ethernet cable to the Ethernet port on the computer.
7. Plug the other end of the Ethernet cable to an available port on the Ethernet hub.
S
St te ep p 3 3. . I In ns st ta al ll li in ng g t th he e S So of ft tw wa ar re e
1. Switch on the scanner power from the rear of the scanner.
2. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the Add New Hardware Wizard or
Found New Hardware Wizard to be launched.
Information
If your computer is off when the scanner is
connected, the “Add New Hardware Wizard”
message will not be displayed until the computer
is on and Windows starts.
3. For Windows 2000:
a. Click the Next button when the “Add New Hardware Wizard” window is
displayed.
b. Select Search for the Best Driver for Your Device [Recommended] and
click the Next button.
c. The next window will ask you where to search to find the drive. Select CD-ROM
drive, and deselect Floppy disk drives if it is checked.
d. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into
your CD/DVD-ROM drive and then click the Next button.
e. Click the Next button in the window that appears.
f. During the process of the installation, a message “Digital Signature required”
might be prompted. Please ignore it, and click the Yes button to continue the
installation without any misgiving at your scanner functioning. Afterwards,
please skip to procedure 9.
6The Ethernet hub is not included with the scanner.

15
4. For Windows XP:
a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into
your CD/DVD-ROM drive.
b. Select Install the software automatically recommended and click the Next
button.
c. Click the Next button in the window that appears. Afterwards, please skip to
procedure 8.
5. For Windows Vista:
a. Select “Locate and install driver software (recommended)”when the “Found
New Hardware” window is displayed.
b. Click on the Continue button when the “User Account Control” dialog pops up.
c. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into
your CD/DVD-ROM drive when the system prompts you Insert the disc that
came with your USB Scanner and click on the Next button. Afterwards,
please skip to procedure 9.
6. For Windows 7:
When the Setup/Application CD/DVD is for several scanner models
a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into
your CD/DVD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. Follow the
instructions in the pop-up installation message.
c. In the Device Manager window, right-click on this scanner under Other
devices and select Update Driver Software from the pop-up menu. Click
Browse my computer for driver software in the window that appears, and
click the Browse button.
d. In the Browse For Folder window, select the folder or the CD/DVD-ROM drive
that contains this scanner’s driver and click the OK button to return to the
previous screen. Click the Next button and click Install this driver software
anyway if the Windows Security window appears. Afterwards, please skip to
procedure 10.
When the Setup/Application CD/DVD is for one scanner model
a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into
your CD/DVD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 10.

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7. For Windows 8:
a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into
your CD/DVD-ROM drive. Click on the pop-up notification, then click Run
install.exe in the pop-up window. If you miss the pop-up notification, please
eject and re-insert the Setup/Application CD/DVD-ROM.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 10.
8. During the process of the installation, a message “Windows can’t verify the
publisher of this driver software” might be prompted. Please ignore it, and click on
Install this driver software anyway to continue the installation without any
misgiving at your scanner functioning.
9. When the system completes the installation, click the Finish button.
10. Follow the on-screen instructions to install all software that your new scanner
requires. If the pop-up wizard window appears click Next,and click Install this
driver software anyway in the Windows Security window then click Finish in the
wizard window.

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11. (If your scanner does not have the Ethernet port, please skip this Step.)
Select the method to connect the scanner and your computer.
Using the USB cable to connect the scanner and your computer
a. Select the USB Port Connection option. Follow the on-screen installation
instructions. Afterwards, please skip to procedure 12.
Using the Ethernet cable to connect the scanner and your computer in a network
environment with a DHCP server
a. Select the Ethernet Port Connection option. Please make sure to unplug the
USB cable from the scanner when you choose this option.