Poly SY60 User manual

Poly Sync 60 Series
Bluetooth Speakerphone
DRAFT User Guide
PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents
Controls 3
LEDs 4
Be safe 4
Set up, power and pair 5
Power 5
Corded setup 5
Mobile setup 5
Video camera setup 6
Load software 7
Daily Use 8
Answer or end a call 8
Mute/Unmute 8
Volume 8
Voice assistant (smartphone feature) 8
Microsoft Teams button (Teams model only) 8
Customize your speakerphone 8
Charge your mobile phone 8
Link speakerphones (daisy chain audio) 9
Linked speakerphone audio settings 9
Update firmware 10
Device recovery 10
Support 11
2

A conference room speakerphone with mobile and corded connectivity.
Volume
Mic / Mic Mute
NFCSiri
Google Assistant
:02
/
Blutooth
Lock
Indicator Light
Music
ANC
Timer
Devices
Headphones
Phone
Mobile
Computer
Camera
Charging/Battery
Blutooth
Lock
Indicator Light
Music
ANC
Timer
Custom Button
Device Controls
Headphones
Phone
Mobile
Computer
Camera
Headset
Support
Settings
Daisy Chain / Link Lock
ANC
Timer
Custom Button
Volume
Mic / Mic Mute
Play / Pause
Power
Device Controls
Headphones
Computer
Camera
Headset
Lock
Indicator Light
ANC
Timer
Custom Button
Device Controls
Headphones
Mobile
Computer
Camera
Headset
Support
Settings
Plus / Minus
Daisy Chain / Link
Power
Device Controls
Settings
Plus / Minus
Check / Delete
Daisy Chain / Link
General
Indicator Light
Scaled to 45% of full size
NFC Near Field Communication
Bluetooth pairing
(not shown in
draft illustration)
Press to interact with Microsoft Teams (Teams model only, desktop application
required)
Volume down
Mute/unmute
Volume down
Call
Siri, Google Assistant Default voice assistant (smartphone feature)
Power on/off
USB phone charge port
Link 2 speakerphones (smartphone feature)
Pause/play media (default). Customize feature in Plantronics Hub
Controls
3

LED bar What lights mean
Crossing blue
pattern
Pairing
Solid blue Pairing successful (connected)
Flashing
green
Incoming call
Solid green In a call
Solid red Mute active
NOTE LEDs do not illuminate in standby mode.
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new speakerphone.
LEDs
Be safe
4

Reverse view
ANC
Timer
Custom Button
Device Controls
Headphones
Camera
Headset
Lock
ANC
Timer
Custom Button
Device Controls
Headphones
Computer
Camera
Headset
Volume
Mic / Mic Mute
Play / Pause
Power
Device Controls
The speakerphone is powered on when plugged in to power outlet. The power port is on the
reverse side of the speakerphone.
Connect the USB cable from the speakerphone to the USB port on your computer.
USB-A / USB-C
1With your speakerphone powered on, press the Bluetooth button for 2 seconds. You hear
"pairing" and the LED flashes a crossing blue pattern.
Poly Sync 40
“Pairing”
Headphones
Computer
Camera
Blutooth
Blutooth
“Phone connected”
:02
Headphones
Camera
Headset
Blutooth
2Activate Bluetooth on your mobile device and set it to search new devices. Select “Poly Sync 60.”
3Pairing is successful when you hear "pairing successful" and the LED flashes blue.
Secure Connection (mobile)
The Secure Connection feature provides extra security for Bluetooth calls in a conference room.
Set up, power and pair
Power
Corded setup
Mobile setup
5

When enabled, your paired device disconnects after each mobile call, ensuring that device audio
does not play through the speakerphone when not intended. Enable in Plantronics Hub.
NOTE Enabling Secure Connection disconnects previously paired devices.
1With your speakerphone powered on and Secure Connection enabled in Plantronics Hub, press the
Bluetooth button for 2 seconds. You hear "pairing" and the LED flashes a crossing blue pattern.
2Activate Bluetooth on your device and set it to search new devices. Select “Poly Sync 60.”
Poly Sync 40
“Pairing”
Headphones
Computer
Camera
Blutooth
Blutooth
“Phone connected”
:02
Headphones
Camera
Headset
Blutooth
3The Bluetooth button flashes blue. Press the Bluetooth button again to confirm the
connection.
Pairing is successful when you hear "pairing successful" and the LED flashes blue.
“Pairing
successful”
4Make or take a mobile call or play music via Bluetooth.
NOTE Continue the mobile connection by pressing any button within 30 seconds after the end of a
call or music.
Connect your compatible video camera to the USB-A port on the speakerphone. The power port is
on the reverse side of the speakerphone.
NOTE Video camera cable not provided.
Video camera setup
6

Plantronics Hub is an invaluable tool.
NOTE Some softphones require Plantronics Hub for Windows/Mac to enable device call control
(answer/end and mute) functionality.
• Download Plantronics Hub for Windows/Mac by visiting poly.com/software.
• Download Plantronics Hub for iOS/Android by visiting poly.com/software, the App Store or
Google Play.
Plantronics Hub iOS and Android Windows and Mac
Call control for softphones available for some
softphones
✓
Change headset language ✓ ✓
Update firmware ✓ ✓
Turn features on/off ✓ ✓
View user guide ✓ ✓
Battery meter ✓ ✓
Load software
7

Press the Call button to answer or end a call.
During an active call, press the Mute button to mute or unmute the microphones. Manage mute
settings in Plantronics Hub.
Press the Volume up (+) or down (-) buttons to increase or decrease volume.
Adjust speakerphone microphone volume
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
Siri, Google Now™, Cortana Press and hold the Call button for 2 seconds to activate your phone's
default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other
smartphone voice controls.
Press the Teams button to interact with Microsoft Teams when not on a call.
NOTE Not supported for mobile use.
NOTE The Microsoft Teams application must be installed.
Select your Rocket button feature in Plantronics Hub.
Choose from:
• Play/pause audio (default)
• Device status check
• Clear trusted device list
• Default voice assistant (Siri, Google Assistant)
• Redial
• Hold/resume call
With the speakerphone powered on, charge up to 2 phones. Connect phone charge cable to one of
2 USB-A charging ports (cables not provided).
Mobile
Computer
Blutooth
NOTE Connection provides power only.
Daily Use
Answer or end a call
Mute/Unmute
Volume
Voice assistant
(smartphone feature)
Microsoft Teams button
(Teams model only)
Customize your
speakerphone
Charge your mobile phone
8

Use two Sync 40/60 speakerphones with your Bluetooth-paired mobile device.
IMPORTANT Daisy chain mode is available with Bluetooth mobile device connection only. This
feature is not available when your speakerphone is connected to computer with USB cable.
NOTE Daisy chain mode can be entered when both speakerphones are inactive (not in a call or
streaming media).
1Power on both speakerphones, ensuring that both are unplugged from any computer.
2Pair one speakerphone to your mobile device.
Poly Sync 40
“Pairing”
Headphones
Computer
Camera
Blutooth
Blutooth
“Phone connected”
:02
Headphones
Camera
Headset
Blutooth
3Wirelessly link speakerphones by pressing both Link buttons for 2 seconds. You hear
"connecting" and the LEDs pulse white.
Linking is successful when you hear "connection successful" and the LED flashes white on both
speakerphones.
“Connection successful”
:02:02
Support
Settings
Daisy Chain / Link
Support
Settings
Daisy Chain / Link Lock
ANC
Timer
Custom Button
“Connecting”“Connecting”
4Play audio or take calls.
5Control the system from either speakerphone.
6End daisy chain mode by pressing both Link buttons for 2 seconds.
You hear "device disconnected."
Manage daisy chain audio settings in Plantronics Hub.
Link speakerphones (daisy chain audio)
Linked speakerphone
audio settings
9

Keep your firmware up-to-date to improve performance and add new features to your Poly device.
Update your firmware using your computer or mobile device with Plantronics Hub. Download at
poly.com/software.
While updating firmware:
• Do not use your Poly device until the update is complete.
• Disconnect your Poly device from paired devices such as phones, tablets and computers.
• Do not start a second update from a second device.
• Do not stream media on your smartphone.
• Do not answer or place a call.
NOTE Smartphone: If you receive a lot of calls, emails or texts, try turning on the Do Not Disturb
feature in your smartphone's settings while you update.
If you have several failed attempts at an over-the-air firmware update, or if your device becomes
unresponsive, take the following steps:
1Download and install Plantronics Hub for Windows/Mac at poly.com/software
2Connect your device to your computer using a USB cable
3Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your
Product ID (PID) to complete the recovery
Find your Product ID (PID). Choose:
• Plantronics Hub app's device recovery instructions
• Plantronics Hub app's home screen
Update firmware
Device recovery
10