Poly CCX 600 User manual

Home Screen
Displays menu options, keys and settings�
In Call Display
Displays menu options and keys
This guide covers the basic features
and operation of the Poly CCX 600
business phone.
HOW TO:
View Recent Calls
On the Home screen, Tap Recent Calls.
Access Voicemail Messages
1. Go to Messages.
2. Select Message Center.
3. If you have multiple lines on your phone,
select the line that has the new message.
4. From the Messages screen, select Connect
and follow the prompts to access your messages.
Speed Dial
Speed Dials can only be added to the phone by the
Admin or by using the Call Manager.
https://voice.myastoundphone.net
Connect
Poly CCX 600
QUICK START GUIDE

User Help & Support
https://www.astound.com/business/support/
Place a Call
• Pick up the handset, enter the phone number, and press the green key on the touchscreen.
• Select the Speakerphone or Headset key, enter the phone number, and press the green key
on the touchscreen.
• Select Place a Call, enter the phone number and press the green key on the touchscreen.
• Select Recent Calls and choose a contact. The phone will dial the contact automatically.
• Press the Line Key, enter the phone number, and press the green key on the touchscreen.
Hold & Resume a Call
You can have multiple calls on hold and resume a call at any time.
To Hold a Call:
• Select Hold
To Resume a Call:
• Select Resume or highlight the call and select Resume
Transfer a Call
Consultative Transfer:
1. Tap Consult from the touchscreen
2. Enter a Number or Extension
3. Tap Complete Transfer after speaking with your contact
Blind Transfer:
1. Tap Transfer from the touchscreen
2. Enter a Number or Extension
3. Tap the green key on the touchscreen
End Call
To End an Active Call:
• Replace the handset in the cradle, select the speakerphone or headset key, or press the Hang Up.
To End a Held Call:
1. Highlight the held call and select Resume then Hang Up
• To answer with the handset, pick up the handset
• To answer with the speakerphone, press the speakerphone key or press the Answer on the
touchscreen.
• To answer with a headset press the headset key.
• To Silence a call, press the Silence on the touchscreen.
Answer a Call