Polycom SoundStation IP 5000 User manual

POLYCOM IP 5000 Soundstation
Place Call
Press Call Button, enter the phone number, and then press the
Send soft key.
Answering Calls
Press the Answer soft key.
To ignore an incoming call, press the Reject soft key.
Ending Calls
During a call, press Call Button or the End Call soft key.
Redialing Numbers
To call the last number you dialed, press Redial
Muting The Microphone
•During a call, press Mute. The console LEDs will glow red.
•You can hear all other parties while Mute is enabled. The other
parties cannot hear you.
•To turn off Mute, by press again.
Holding Calls
From Lines, Calls, or Active Call view, tap Hold. If you’re in Calls
view, remember to highlight the call first.
To resume a held call, tap Resume from either Lines or Calls view.
Holding and resuming Calls
During a call, press the Hold soft key. The console LEDs will blink
red. To resume the call, press the Resume soft key.
Transfering Calls
To transfer a call:
1. During a call, press the Trnsfer soft key. The active call is placed on
hold.
2. Enter the number of the party to which you want to transfer
the call, and then press the Send soft key. To cancel the transfer
before the call connects, press the Cancel soft key. The original
call resumes.
3. When you hear the ring-back sound, or after you speak with the
second party, press the Trnsfer soft key.
Using Do Not Disturb
To prevent your phone from ringing, enable Do Not Disturb.
Press Menu, and then select Features > Do Not Disturb.
FEATURE BUTTONS
1. Function: Soft key and
functions that display on
the screen above
2. Call Button: Place,
answer, or end calls
3. Redial: Redial the last
call you placed
4. Mute: Toggle the key to
turn the microphone on or
off
5. Menu: Access features,
settings, and configuration.
6. Arrow Keys:
View speed dial
information (up arrow
key), received calls (left
arrow key), missed calls
(down arrow key), and
placed calls (right arrow
key)
7. Volume: Control
speaker and ringer
volume
1.
2.
5.
6
7.
3.
4.

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Forwarding Calls
To enable call forwarding:
1. From the idle screen, press the Forward soft key.
2. Select the forwarding type you want to enable:
•Always—To forward all incoming calls.
•No Answer—To forward all unanswered incoming calls.
•Busy—To forward calls that arrive when you are already in a
call.
3. Enter a number to forward calls to. For No Answer, enter the
number of rings before forwarding.
4. Press the Enable soft key.
To disable call forwarding:
1. From the idle screen, press the Forward soft key.
2. Select the forwarding type you want to disable.
3. Press the Disable soft key
Hosting Conference Call
You can create a conference with up to two other parties.
To host a conference:
1. Call the first party.
2. After the first party answers, press the Confrnc soft key. The
active call is placed on hold.
3. Enter the number of the second party, and then press the Send
soft key.
4. When the second party answers, press the Confrnc soft key.
All parties are now joined in the conference. You can do the
following:
•To put the conference on hold, press the Hold soft key. To
resume the conference, press the Resume soft key.To end the
conference, press the End Call soft key. (The other parties will
remain connected.)
•To end the conference and split the conference into two sepa-
rate calls on hold, press the Split soft key.
Using Call List
From the idle display:
•Press right arrow key to access the Placed Calls list.
•Press left arrow key to access the Received Calls list.
•Press down arrow key to access the Missed Calls list.
Select a call from the list. Then, you can do the following:
•To place a call, press the Dial soft key.
•To change the phone number before dialing, press the
•Edit soft key.
•To remove the call from the list, press the Clear soft key.
•To store the contact in your Contact Directory, press the Save
soft key.
•To view information about the call, press the Info soft key.
Adjusting Speaker
and Ringer Volume
To change the speaker volume:
•During a call, press the volume keys (either the volume down
or volume up side).
To change the ringer volume:
•When the phone is in the idle state, press volume keys
(either the volume down or volume up side).